Toshiba Strata CS User Manual page 335

Tab
Received
Length
Flagged for follow up
Call Notes
Archive Notes
Advanced Show me recordings
that match these
criteria
Define more criteria
Field
Condition
A E. U
PPENDIX SING THE
Field Description
To limit your search to a specific time period, select this
checkbox, and then select a time period from the drop-down
list (for example, "Yesterday" or "Last 3 months".) If you select
"Specific date", enter the date in the text box using the format
provided, or click
To search for recordings of a specific length, select this
checkbox. Select an option from the drop-down list, and then
enter the number of minutes in the text box (for example,
"Within 30 sec.of 5 minutes".)
Note: To enter seconds, use the hh:ss format or decimal
places. For example, to indicate 1 minute 30 seconds, enter
either "1:30" or "1.5".
To search for recordings that were previously flagged for follow
up, select this checkbox.
To search for recordings that contain a specific text string in
the
Call Notes
string in the text box.
To search for recordings that contain a specific text string in
the
Archive Notes
the string in the text box.
Lists one or more criteria that you specify on the Advanced
tab. To remove an entry from the criteria list, select it and then
click
To add an entry to the criteria list, select a
from the drop-down lists, and then select a
drop-down list or enter it in the text box (for example, "Account
Code Equals 1074".)
To search for recordings that match one of several values in a
single field, select the condition
must specify the complete field contents that you are
searching for, as in:
"From Or Nancy Jones OR Pete Smith OR Irene Orleans".
Field on which the search criteria is based. For a description of
each field, see "Using the Call Log view" in Chapter 12 in
Strata CS Administrator Manual.
Select any of the following conditions.
S CS A
TRATA RCHIVED
to select a date from a calendar.
field, select the checkbox, and then enter the
field, select this checkbox, and then enter
.
Remove
R B
ECORDING
Field
Value
. When you use
Or
ROWSER
and
Condition
from the
, you
Or
E-5