Serial Port; Modem; Pointing Device - Compaq AP400 Maintenance And Service Manual

4-22 Diagnostic Tools

Serial Port

Error Code
1101-xx

Modem

Error Code
1201-xx
1202-xx
1203-xx
1204-xx
1205-xx
1210-xx

Pointing Device

Error Code
8601-xx
8602-xx
Description
Serial port test failed.
Modem Communications Test Error Codes
Description
Modem internal test failed.
Modem time-out test failed.
Modem external termination test failed.
Modem auto originate test failed.
Modem auto answer test failed.
Modem direct connect test failed.
Pointing Device Test Error Codes
Description
Mouse test failed.
Interface test failed.
Table 4-17
Serial Test Error Codes
Recommended Action
1. Run Computer Setup or Windows NT utilities.
2. Replace the system board with tray and retest.
Table 4-18
Recommended Action
The following steps apply to error codes 1201-xx
through 1210-xx:
1. Disconnect from the phone line and retest.
2. Check the phone number.
3. Check the modem line.
4. Replace the modem and retest.
Table 4-19
Recommended Action
The following steps apply for 8601-xx and 8602-xx
error codes:
1. Replace with a working pointing device and retest.
2. Replace the system board with tray and retest.