Tools And Software Requirements; Warranty Information - Compaq AP400 Maintenance And Service Manual

Tools and Software Requirements

To service the workstation, you might need:
Torx T-10 screwdriver
Torx T-15 screwdriver
Flat-blade screwdriver
Compaq Setup and Diagnostics Utility
IMPORTANT: Before servicing the workstation, be sure that the drivers for the latest
Compaq Workstation Support Software for Windows NT are installed. See Chapter 4 for
installation procedures.

Warranty Information

The workstation comes standard with the following warranties:
Standard Warranty—A three-year limited warranty that covers three years on parts, one
year on labor, and one year of onsite service or carry-in service.
Pre-Failure Warranty—A special warranty that extends the Compaq three-year limited
warranty by applying it to critical system components before they fail. This warranty
ensures that when you receive notification of a prefailure condition through Compaq
Insight Manager or the Windows NT Event Log, the component is replaced under
warranty.
NOTE: For more information about Compaq Insight Manager, see Chapter 4.
The Pre-Failure Warranty covers the following workstation components:
SCSI hard drives
Error Correcting Code (ECC) memory
Pentium II processor
In addition to the above warranties, an optional Extended Warranty is available. If purchased,
this warranty extends the Standard Warranty's one year coverage for labor and onsite service or
carry-in by two additional years.
IMPORTANT: Observe all warnings and cautions provided herein. Failure to do so may void
warranty for damaged components.
Compaq Professional Workstation AP400 Maintenance and Service Guide
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