Page 1 Professional Workstation AP200 Maintenance and Service Guide Second Edition (March 1999) Part Number 352624-002 Compaq Computer Corporation...
Page 2 WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST INFRINGEMENT. This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. 1999 Compaq Computer Corporation.
Page 3: Table Of Contents
Using the SCSI Cable......................3-18 Drivelock ..........................3-19 Expansion Boards ........................3-21 Removing an Expansion Board ..................3-22 Card Guide ..........................3-23 Memory Modules ........................3-24 Important Guidelines for DIMM Installation ..............3-24 DIMM Installation......................3-25 Processor ..........................3-27 Processor Guide Rails......................3-28 Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 4 Upgrading the ROM .......................4-37 Local ROM Flash ......................4-37 Remote ROM Flash......................4-38 FailSafe Boot Block ROM ....................4-38 Compaq Insight Manager .......................4-40 Compaq Workstation SSD for Windows NT................4-41 Compaq Diagnostics for Windows NT ...................4-42 Chapter 5 System Security Security Features ........................5-1 Setup Password........................5-2 Windows NT Workstation Password.................5-6...
Page 5 CD-ROM Drive ........................7-11 DVD-ROM Drive........................7-13 Hard Drives ..........................7-16 Audio System .........................7-21 Keyboard ..........................7-21 Mouse .............................7-22 Graphics Controllers.......................7-23 Network Controller.........................7-24 RJ-45 Network Cable Specifications................7-24 Chapter 8 External Connectors Physical Location ........................8-1 Pin Assignments ........................8-3 Index Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 7: About This Guide
NOTE: Presents commentary, sidelights, or interesting points of information. Compaq Technician Notes WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
Page 8: Where To Go For Additional Help
Compaq Download Facility: Call 1-281-518-1418 Integrated Management Display Some Compaq server models include a Compaq Integrated Management Display (IMD). This display is an integrated, 16x4 character display mounted on the front of the server. This display provides easy-to-use menu-driven access to server information, including model number, LCD...
Page 9: Telephone Numbers
In Canada, call 1-800-263-5868 For Compaq technical support: In the United States and Canada, call 1-800-386-2172. For Compaq technical support phone numbers outside the United States and Canada, visit the Compaq website at: http://www.compaq.com Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 10: Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a reference for spares parts for the Compaq Professional Workstation AP200. Mechanical Parts Figure 1-1. Exploded view of the Compaq Professional Workstation AP200 mechanical parts. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 11: System Components
Illustrated Parts Catalog System Components Figure 1-2. Exploded view of the Compaq Professional Workstation AP200 system components.
Page 12: Spares Parts List
166507-001 SPS-Speaker 5 watt 167029-001* SPS-BD audio Ess 1869 5 watt 356081-001* Auxiliary fan (optional) on the Compaq Professional AP200 Workstation, 166922-001 models 350- and 400-MHz. Auxiliary fan (standard) on the Compaq Professional AP200 Workstation, models 450- and 500-MHz. Power supply, 200W...
Page 13 Illustrated Parts Catalog Compaq Professional Workstation AP200 Spares Parts List Continued Reference Description Spares Part # MEMORY 16-MB memory module (Unregistered 100-MHz SDRAM) 166964-001 32-MB memory module (Unregistered 100-MHz SDRAM) 166968-001 64-MB memory module (Unregistered 100-MHz SDRAM) 166967-001 128-MB memory module (Unregistered 100-MHz SDRAM)
Page 14 Matrox Productiva G100 Multi-Monitor Series 101239-001* Matrox Millennium G200 AGP 8 MB Graphics Controller (SGRAM) 294409-001* Matrox Millennium G200 AGP Graphics Controller 8 MB memory upgrade 386047-001* (SGRAM) CONTROLLERS Wide-Ultra SCSI Controller, PCI 179261-001 Continued Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 15 Illustrated Parts Catalog Compaq Professional Workstation AP200 Spares Parts List Continued Reference Description Spares Part # COMMUNICATIONS Netelligent 16/4 TR PCI UTP/STP Controller 268010-001* Compaq NC3120 Fast Ethernet NIC PCI, 10/100 317606-001* Compaq NC3121 Fast Ethernet NIC PCI, 10/100, Wake-on-LAN...
Page 16 Spares Parts List - Compaq Professional Workstation AP200 Continued Reference Description Spares Part # MISCELLANEOUS Miscellaneous hardware kit includes: 166877-001 a. slot cover (5) b. I/O panel* c. fan guard* d. screw, 6-32 pan head x 1/4 inch (4)* e. screw, M3 x 1/4 inch* f.
Page 17: Service Preliminaries
This chapter identifies the following service considerations: Preliminary warnings and cautions Electrostatic discharge information Equipment symbols Tools and software requirements Warranty information IMPORTANT: Adherence to the procedures and precautions described in this chapter is essential for proper service. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 18: Preliminary Warnings And Cautions
Service Preliminaries Preliminary Warnings and Cautions The following should be noted when operating or servicing the Compaq Professional Workstation AP200: WARNING: To reduce the risk of electric shock or damage to the equipment: If the system has multiple power supplies, disconnect power from the system by unplugging all power cords from the power supplies.
Page 19: Electrostatic Discharge Information
WARNING: Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection. To reduce risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 20: Tools And Software Requirements
Flat-blade screwdriver Diagnostics diskette IMPORTANT: Before servicing the workstation, be sure that the drivers from the latest Compaq Workstation SSD for Windows NT are installed. See Chapter 4 for installation procedures. Warranty Information The workstation comes standard with the following warranties: Standard Warranty –...
Page 21: Removal And Replacement Procedures
For asset control, the serial number is embedded in the EPROM on the system board. If the system board is replaced with a spares part from Compaq, an invalid serial number condition will be reported during Power-On Self-Test (POST). To clear the condition, re-enter the original serial number through Computer Setup.
Page 22: Service Preparations
Removal and Replacement Procedures Service Preparations CAUTION: Electrostatic discharge can damage electronic components. Be sure you are properly grounded before beginning any installation procedure. See “Electrostatic Discharge Information” in Chapter 2 for more information. Before beginning any of the removal and replacement procedures, complete the following steps: Turn off the workstation.
Page 23: Cable Lock
Unlock and remove the cable lock and/or the padlock. Remove the security bracket (plate) seated over the cable lock bracket. Unfasten the retaining screw to release the cable lock bracket. Figure 3-3. Removing the padlock Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 24: Access Panel
Removal and Replacement Procedures Access Panel To remove the workstation access panel: Perform the steps in the "Service Preparations" section as previously shown. CAUTION: Before removing the access panel, ensure that the workstation is turned off, all cables are disconnected from the back of the workstation, and the power cord is disconnected from the grounded AC outlet.
Page 25: Front Bezel
To replace the front bezel, reverse the above procedure. NOTE: When replacing the front bezel, be sure the bottom hinge points are properly placed in the chassis before rotating the front bezel back into its original position. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 26: Subpanel And Bezel Blanks
Removal and Replacement Procedures Subpanel and Bezel Blanks NOTE: The subpanel and bezel blanks must be removed from the front bezel if you are installing a mass storage device for the first time, or if you are converting the unit from a minitower to a desktop configuration or from a desktop to a minitower configuration.
Page 27 CAUTION: When replacing the subpanel, be sure the aligning pins and any remaining bezel blanks are in the proper orientation to prevent damage to the alignment pins. Figure 3-7. Identifying the subpanel keyed alignment positions Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 28: Mass Storage Devices
* You may install either a third-height or half-height drive into a half-height bay. NOTE: Compaq does not support mixing Ultra ATA and SCSI hard drives in the same system. If you are replacing a hard drive in bay 4 or 5, it must be of the same type. If you are replacing the Ultra ATA hard drive in bay 4 or 5 with a SCSI hard drive, you will need a SCSI device option kit and the SCSI controller option kit.
Page 29 IMPORTANT: You must install guide screws to ensure that the drives line up correctly in the drive cage. Compaq has provided extra guide screws, installed in the front of the workstation chassis behind the front bezel. Some options use 5.25 M3 metric screws and some use HD 6-32.
Page 30: 3.5-Inch Hard Drive
3-10 Removal and Replacement Procedures 3.5-Inch Hard Drive To remove a 3.5-inch hard drive: Perform the steps in the "Service Preparations" section as previously shown. CAUTION: Before removing the access panel, ensure that the workstation is turned off, all cables are disconnected from the back of the workstation, and the power cord is disconnected from the grounded AC outlet.
Page 31 Install two guide screws on each side of the replacement drive, making sure the guide screws line up with the guide slots. Slide the hard drive into the drive bay until it snaps into place. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 32: 3.5-Inch Drive With 5.25-Inch Drive Adapter
3-12 Removal and Replacement Procedures IMPORTANT: When installing a second Ultra ATA hard drive on the primary controller, you must use an 80-conductor Ultra ATA cable for optimal performance. This cable is included in the hard drive option kit. 3.5-Inch Drive with 5.25-Inch Drive Adapter If you are installing a second 3.5-inch diskette drive into bays 1 or 2 for the first time, you must use a special adapter bracket.
Page 33 3-13 6. While pressing the drivelock, pull the drive out of the drive bay. Figure 3-14. Removing a 3.5-inch drive from a 5.25-inch drive bay Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 34 3-14 Removal and Replacement Procedures Remove the bracket brace 1 from the top of the drive adapter by squeezing in on both sides, then rotate the brace up and out 2. Remove the drive bezel 3. Remove the screws that secure the hard drive to the drive adapter 4. 10.
Page 35: 5.25-Inch Drive
AC outlet. Remove the access panel. Remove the front bezel. Disconnect the power 1, data 2, and audio 3 cables from the back of the hard drive. Figure 3-16. Disconnecting the cables Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 36 3-16 Removal and Replacement Procedures Press the drivelock to unlock the drive. Figure 3-17. Releasing the hard drive with the drivelock While pressing the drivelock, pull the hard drive out of the drive bay. Figure 3-18. Removing a 5.25-inch drive To replace the hard drive: Install two M3 guide screws (Figure 3-9) on each side of the replacement drive (in the bottom holes), making sure the guide screws line up with the guide slots.
Page 37: Installing Optional Scsi Devices
3-17 Installing Optional SCSI Devices Select models of the Compaq Professional Workstation AP200 have a preinstalled internal SCSI hard drive. You can install additional SCSI devices using the external SCSI connector located on the rear panel of the workstation. Important Guidelines for Installing Optional SCSI Devices If you are installing additional SCSI devices, you MUST adhere to the following guidelines: To preserve data integrity, do not install more than 7 SCSI devices per SCSI controller.
Page 38: Using The Scsi Cable
3-18 Removal and Replacement Procedures Using the SCSI Cable The following SCSI cable is included with your workstation (available on select models). The cable supports up to 4 SCSI devices and comes with a terminator 1 on the end: Figure 3-19. Identifying SCSI cable with terminator NOTE: The SCSI cable included with your workstation may look slightly different than the one pictured.
Page 39: Drivelock
1, then snap the tabs out of the holes in the drive cage 2. CAUTION: The spring under the drivelock may pop out unexpectedly. Remove the drivelocks from the drive cage. Remove the spring from the drivelock 3. Figure 3-20. Removing the drivelock Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 40 3-20 Removal and Replacement Procedures To reinstall the drivelocks: Insert the left side of the drivelock (with the rounded tabs) into the slots on the drive cage 1. Place the washer on the middle tab on the underside of the drivelock. Compress the spring 2, then lower the drivelock onto the drive cage until it snaps into place 3.
Page 41: Expansion Boards
ISA slot (audio card installed) Combination slot for either an ISA or a PCI expansion board PCI slot (open) PCI slot (NIC controller installed) PCI slot (SCSI controller on select models) Accelerated Graphics Port (AGP) slot Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 42: Removing An Expansion Board
3-22 Removal and Replacement Procedures Removing an Expansion Board To remove an expansion board: Perform the steps in the "Service Preparations" as previously shown. CAUTION: Before removing the access panel, ensure that the workstation is turned off, all cables are disconnected from the back of the workstation, and the power cord is disconnected from the grounded AC outlet.
Page 43: Card Guide
Push down on the two tabs on the top of the card guide 1. While holding the tabs down, remove the card guide from the chassis 2. Figure 3-24. Removing the card guide To replace the card guide, reverse the above procedure. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 44: Memory Modules
3-24 Removal and Replacement Procedures Memory Modules Important Guidelines for DIMM Installation When installing DIMMs, you MUST follow these guidelines: Use only 16-, 32-, 64-, or 128-MB unregistered 100-MHz Error Checking and Correcting (ECC) synchronous dynamic random access memory (SDRAM) dual inline memory modules (DIMMs).
Page 45: Dimm Installation
IMPORTANT: Before installing additional DIMMs, read the previous section, “Important Guidelines for DIMM Installation.” The Compaq Professional Workstation AP200 supports unregistered 100-MHz ECC SDRAM DIMMs. Additional DIMMs (16-, 32-, 64-, or 128-MB) are available to upgrade the memory. The workstation has three DIMM sockets located on the system board that support up to a maximum of 768 MB.
Page 46 3-26 Removal and Replacement Procedures Press outward on both latches of the DIMM at the same time 1. This releases the module and pushes it partially out of the socket. Lift the module from the socket 2. Figure 3-26. Removing a memory module NOTE: The system recognizes memory upgrades and automatically reconfigures the workstation.
Page 47: Processor
To install a new processor, reverse the above procedure. NOTE: Before installing a processor, be sure the release latches are in the locked (out) position. This will cause the latches to click into place when the processor is properly seated. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 48: Processor Guide Rails
3-28 Removal and Replacement Procedures Processor Guide Rails CAUTION: Static electricity can damage the electronic components of the workstation. Before beginning these procedures, be sure you are discharged of static electricity by briefly touching a grounded metal object. To remove the processor guide rails: Perform the steps in the "Service Preparations"...
Page 49: Speaker
AC outlet. Remove the access panel. Disconnect all power cables from the mass storage devices and the system board. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 50 3-30 Removal and Replacement Procedures Remove the three external screws that secure the power supply to the back of the chassis 1. NOTE: The internal screw 2 that secures the power supply to the side of the chassis may not need to be removed, only loosened.
Page 51: Power Switch
Push the release tab toward the drive bays 2, then remove the power switch from the chassis 3. Figure 3-31. Disconnecting and removing the power switch and switch holder To reinstall the power switch, reverse the above procedure, pushing the power switch until it snaps into place. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 52: System Board
3-32 Removal and Replacement Procedures System Board CAUTION: Static electricity can damage the electronic components of the workstation. Before beginning these procedures, be sure you are discharged of static electricity by briefly touching a grounded metal object. To remove and replace the system board: Perform the steps in the "Service Preparations"...
Page 53: I/O Panel
Remove the system board. From the back of the chassis, push in and lift the I/O panel out. Figure 3-33. Removing the I/O panel To replace the I/O panel, reverse the above procedure. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 54: Lithium Battery
3-34 Removal and Replacement Procedures Lithium Battery NOTE: When replacing a battery, use a Renata CR2032 or equivalent 3-volt lithium coin cell battery. WARNING: The system board contains a lithium-ion battery pack. There is a risk of fire and chemical burn if the battery pack is handled improperly. Do not disassemble, crush, puncture, short external contacts, dispose of in water or fire, or expose it to temperatures higher than 60ºC (140ºF).
Page 55 To replace the battery, slide the replacement battery into position with the positive side up. IMPORTANT: Positive polarity should be positioned up. NOTE: The battery holder automatically secures the battery in the proper position. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 56: Converting A Minitower To A Desktop Configuration
3-36 Removal and Replacement Procedures Converting a Minitower to a Desktop Configuration To convert a minitower to a desktop configuration: Perform the steps in the "Service Preparations" section as previously shown. CAUTION: Before removing the access panel, ensure that the workstation is turned off, all cables are disconnected from the back of the workstation, and the power cord is disconnected from the grounded AC outlet.
Page 57 IMPORTANT: The diskette drive should always be placed in the bay nearest the top of the chassis in the desktop configuration for proper drive clearance and access. Figure 3-37. Installing a drive in the desktop configuration 7. Reconnect the cables to the drives. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 58 3-38 Removal and Replacement Procedures 8. Remove the subpanel and rotate the bezel blanks counter clockwise 90 degrees. CAUTION: Hold the subpanel straight when you pull it away from the front bezel. Pulling the subpanel away at an angle could damage the pins that align it within the front bezel.
Page 59: Converting A Desktop To A Minitower Configuration
Disconnect all power and data cables from the drives in the 5.25-inch drive bays. Remove the drives from the 5.25-inch drive bays by pressing the drivelock. Figure 3-39. Releasing the drives with the drivelock Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 60 3-40 Removal and Replacement Procedures 6. Rotate the drives clockwise 90 degrees, then reinstall them into the drive bays. IMPORTANT: The diskette drive should always be placed in bay 3, the bay nearest the internal 3.5-inch drives, for proper placement within the chassis. Figure 3-40.
Page 61 CAUTION: When replacing the subpanel, be sure the aligning pins and any remaining bezel blanks are in the proper orientation to prevent damage to the alignment pins. See Figure 3-7 for the subpanel keyed placement positions. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 62: Diagnostic Tools
Error Codes ROMPaq Compaq Insight Manager Compaq Workstation SSD for Windows NT Compaq Diagnostics for Windows NT IMPORTANT: Adherence to the procedures and precautions described in this chapter is essential for proper service. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 63: Power-On Self-Test (Post)
Diagnostic Tools Power-On Self-Test (POST) POST is a series of diagnostic tests that runs automatically when the system is turned on. After the computer is turned on, POST checks the following assemblies to make sure that the computer system is functioning properly: Keyboard DIMMs Graphics controller...
Page 64: Post Messages
Memory configuration incorrect Be sure memory module(s) are installed properly. 201-Memory Error None RAM failure Be sure memory module(s) are installed properly. Replace the DIMMs. *L = Long, S = Short Continued Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 65 Diagnostic Tools POST Messages Continued Message Beeps* Probable Cause Recommended Action 202-Memory Type Mismatch None Invalid memory configuration Run Computer Setup or Windows NT utilities. Replace the DIMMs. 203-Memory Address Error None RAM failure Be sure memory module(s) are installed properly. Replace the DIMMS.
Page 66 Conflict 1610-Temperature Violation None Internal temperature exceeds Verify that computer air vents are not Detected specification blocked and that the cooling fan is running. *L = Long, S = Short Continued Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 67 Diagnostic Tools POST Messages Continued Message Beeps* Probable Cause Recommended Action 1611-Fan Failure Detected None Fan(s) not functional Replace failing fan. 1720-SMART Hard Drive None Hard drive is about to fail or SCSI Back up contents and replace hard Detects Imminent Failure hard drive is about to fail.
Page 68 System ROM is bad; System is Reflash the ROM using a RomPaq running in Failsafe Boot Block diskette. mode. (RESUME = F1 KEY) None As indicated to continue Press F1. * L = Long, S = Short Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 69: Troubleshooting Minor Problems
Diagnostic Tools Troubleshooting Minor Problems If minor hardware or software problems occur, refer to the following list for possible solutions before running any of the diagnostic utilities: Verify that the workstation is connected to a working grounded AC outlet. Is the workstation turned on and the power light illuminated? Check all cable connections.
Page 70: Power Problems
Computer does not automatically display the date and time. The real-time clock (RTC) battery may need to be replaced. Computer powered-off automatically. The unit temperature may have been exceeded. Check the fan for function and blockage. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 71: Diskette Drive Problems
4-10 Diagnostic Tools Diskette Drive Problems Table 4-3 Solutions for Diskette Drive Problems Problem Possible Solution Diskette drive light stays on. Diskette could be installed incorrectly. Remove the diskette and reinsert. Software program may be damaged. Check the program diskettes. Drive button is not pushed in.
Page 72: Display Problems
Monitor does not function properly when used with the A monitor without the energy saver feature is being used with energy saver features. energy saver features enabled. Disable the monitor energy saver feature. Continued Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 73: Printer Problems
4-12 Diagnostic Tools Solutions for Display Problems Continued Problem Possible Solution Blurry display or requested resolution cannot be set. If the graphics controller was upgraded, the correct display drivers may not be loaded. Install the correct display drivers on the diskette included in the upgrade kit.
Page 74: Hard Drive Problems
The system is trying to start from the hard drive but the hard disk has been damaged. Insert a bootable diskette into the diskette drive and restart the workstation. Diskette boot has been disabled in Computer Setup. Run Computer Setup and enable diskette boot. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 75: Hardware Installation Problems
4-14 Diagnostic Tools Hardware Installation Problems Table 4-7 Solutions for Hardware Installation Problems Problem Possible Solutions A new device is not recognized as part of the computer The Computer Setup utility has not been run to configure the system. new device. Run the Computer Setup utility. When the system advised you of changes to the configuration, you did not accept them.
Page 76: Dvd-Rom And Cd-Rom Drive (Ide) Problems
CD. CD-ROM device is not detected; driver is not loaded. CD-ROM drive is not connected properly. Open the workstation. Verify that the drive cable is connected properly. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 77: Memory Problems
4-16 Diagnostic Tools Memory Problems Table 4-9 Memory Problems Problem Possible Solution Run Performance Monitor. Click Start , Programs , Out of memory error Administrative Tools . The workstation has run out of memory to run the application. Check the application documentation to determine memory requirements.
Page 78: Network Problems
Network Setup found in the Control Center. workstation. 3. Run Computer Setup and modify the network 3. The network controller controller memory value. interrupt or memory overlaps the interrupt or memory of an expansion board. Continued Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 79 5. The files containing the network when the drivers for a new expansion board were drivers are corrupted. installed. 5. Reinstall the network drivers using the Compaq SmartStart for Workstations CD, then run Computer Setup. Network controller stopped 1. The files containing the network 1.
Page 80: Audio Hardware Conflicts
To change the factory default settings for some of the workstation features To change the system configuration, which is sometimes necessary upon adding or removing optional hardware To set system configuration features Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 81: Accessing The Computer Setup Menu
(INSPECT) diagnostic programs. Another Compaq diagnostics tool is Diagnostics for Windows NT, which runs under Windows NT Workstation. For information on how to use Diagnostics for Windows NT, see “Compaq Diagnostics for Windows NT” later in this chapter. Creating a Diagnostics Diskette With Windows NT Workstation 4.0 installed and running, insert a blank, formatted...
Page 82 4-21 Running Computer Checkup (TEST) NOTE: Computer Checkup (TEST) will detect Compaq hardware. Devices from other manufacturers may not be detected. TEST, the primary diagnostics utility, confirms whether the various workstation devices are recognized by the system and are functioning properly. Use TEST in the following instances: Quick Check Diagnostics runs a quick, general test on each device with a minimal number of prompts.
Page 83 The test option menu is displayed again. If the list is incorrect, be sure that any new devices are installed properly. NOTE: This utility may not detect non-Compaq devices. Select one of the following from the TEST option menu: Quick Check Diagnostics...
Page 84 4-23 Running View System Information (INSPECT) NOTE: View System Information (INSPECT) will detect Compaq hardware. Devices from other manufacturers may not be detected. The View System Information (INSPECT) utility provides information about the system after it has been configured, including:...
Page 85 4-24 Diagnostic Tools Running Diagnostic Utilities for Error Codes Diagnostic error codes occur if the system recognizes a problem while running Diagnostics utilities. These error codes help identify possibly defective subassemblies. The following tables list possible error codes, descriptions of each error condition, and actions required to resolve the error condition.
Page 86 Verify that the speaker is connected. Replace the system board and retest. 199-xx Installed devices test failed. Check system configuration. Verify cable connections. Check switch settings. Run the Diagnostics utility. Replace the system board and retest. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 87 4-26 Diagnostic Tools Memory Table 4-13 Memory Test Error Codes Error Code Description Recommended Action 200-xx Memory machine ID test failed. Reinsert DIMM in correct location. 202-xx Memory system ROM checksum The following steps apply to error codes 202-xx failed. through 215-xx: 203-xx Memory write/read test failed.
Page 88 Diskette reset controller failed. 610-xx Diskette change line test failed. 697-xx Diskette type error 698-xx Diskette drive speed not within limits. 699-xx Diskette drive/media error Replace media. Run Computer Setup and Computer Checkup. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 89 4-28 Diagnostic Tools Serial Port Table 4-17 Serial Test Error Codes Error Code Description Recommended Action 1101-xx Serial port test failed. Run Computer Setup or Windows NT utilities. Replace the system board and retest. Modem Table 4-18 Modem Communications Test Error Codes Error Code Description...
Page 90: Test Error Codes
Check and/or replace the signal cable and retest. 1904-xx Tape drive BOT/EOT test failed. Replace the tape drive and retest. 1905-xx Tape drive read test failed. Replace the system board and retest. 1906-xx Tape drive write/read/compare failed. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 91 4-30 Diagnostic Tools Video Table 4-22 Video Test Error Codes Error Code Description Recommended Action 501-xx Graphics controller test failed. The following error codes apply to error codes 501- xx through 516-xx: 502-xx Video memory test failed. Replace the monitor and retest. 503-xx Video attribute test failed.
Page 92 640 × 480 graphics test failed. 2432-xx 320 × 200 graphics (256 color mode) test failed. 2448-xx Advanced VGA Controller test failed. 2451-xx 132-column Advanced VGA test failed. 2456-xx Advanced VGA 256 Color test failed. Continued Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 93: Network Interface
4-32 Diagnostic Tools Video Test Error Codes Continued Error Code Description Recommended Action 2458-xx Advanced VGA Bit BLT test failed. The following steps apply to error codes 2458-xx through 2480-xx: 2468-xx Advanced VGA DAC test failed. Replace the graphics controller and retest. 2477-xx Advanced VGA data path test failed.
Page 94: Scsi Error Codes
The device is faulty and must be replaced. Table 4-25 SCSI Device Names Error Code Device 65XX-XX Hard Drive 66XX-XX CD-ROM Drive 67XX-XX Tape Drive Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 95 4-34 Diagnostic Tools Table 4-26 SCSI Test Names Error Code Device XX00-XX XX05-XX Read XX06-XX SA/Media XX23-XX Random Read XX28-XX Media load/unload Table 4-27 SCSI Test Error Codes Error Code Description Recommended Action XXXX-02 Drive not installed. Check cable connections. XXXX-03 Media not in drive.
Page 96 Replace the indicated device. XXXX-52 MSG, C/D, and/or I/O lines bad Replace the indicated device. XXXX-53 BSY never went busy. Replace the indicated device. XXXX-54 BSY stayed busy. Replace the indicated device. Continued Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 97 4-36 Diagnostic Tools SCSI Test Error Codes Continued Error Code Description Recommended Action XXXX-60 Controller CONFIG-1 register bad Replace the indicated device. XXXX-61 Controller CONFIG-2 register bad Replace the indicated device. XXXX-65 Media not unloaded. Replace the indicated device. XXXX-90 Fan failure Ensure that fan(s) is connected.
Page 98: Upgrading The Rom
4-37 Upgrading the ROM If the Compaq Professional Workstation AP200 does not have a Setup Password enabled, the ROM is not write-protected and unauthorized updates can occur. If you need or want to upgrade your system ROM, you can: Order an upgraded ROMPaq diskette from Compaq.
Page 99: Remote Rom Flash
4-38 Diagnostic Tools Remote ROM Flash The Compaq Professional Workstation AP200 offers Remote ROM upgrade capability. The following software is available for downloading from the Compaq website (www.compaq.com). Remote Management Setup (allows upgrading of the system ROM remotely) Remote ROM Flash...
Page 100 Insert a valid Flash Recovery diskette, turn the power off, then turn the power ROM upgrade failed. Try another ROMPaq diskette. If the light remains turned on, contact Compaq customer support. ROM upgrade successfully completed.
Page 101: Compaq Insight Manager
Diagnostic Tools Compaq Insight Manager Compaq Insight Manager is a client/server software application you can use to remotely manage and receive information about Compaq computers. Compaq Insight Manager remotely gathers information about workstations needing service. For example, Compaq Insight Manager can inform you if workstation components are experiencing failure or prefailure errors.
Page 102: Compaq Workstation Ssd For Windows Nt
(www.compaq.com) and also through subscription to the Compaq Support Software CD Kit. The Compaq Workstation SSD installation program automatically detects the components on the workstation and determines if the drivers need to be updated. The initial release of the Compaq Workstation SSD included with the workstation contains the following support software...
Page 103: Compaq Diagnostics For Windows Nt
Diagnostic Tools Compaq Diagnostics for Windows NT To install Compaq Diagnostics for Windows NT, refer to the Software Installation Guide. To use Compaq Diagnostics for Windows NT: Double-click the Compaq Diagnostics for Windows NT icon located in the Control Panel.
Page 104: System Security
This chapter identifies and explains: Security Features Advanced Security Management Security Features The Compaq Professional Workstation AP200 is equipped with features that secure valuable components and system integrity. The following table identifies and explains the security features. Table 5-1 Security Features...
Page 105: Setup Password
System Security Security Features Continued Feature Purpose How It Is Established Serial or Parallel Prevents transfer of data through the integrated Computer Setup menu Interface Control serial or parallel interface Removable Media Prevents startup from the diskette drive Computer Setup menu Boot Control Removable Media Prevents writing to the removable media drives...
Page 106 If you only want to view the current computer settings, press Enter. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 107 System Security Changing a Setup or Power-On Password Turn on the workstation. To change the Setup Password, run Computer Setup. To change the Power-On Password, when the key icon ( ) appears, type your current password, then a slash (/) or alternate delimiter character, your new password, another slash(/) or alternate delimiter character, and your new password: current password/new password/new password NOTE: Type carefully;...
Page 108 Turn off the workstation again. Return switch 1 to its original default (OFF) position. Reassemble and restart the workstation. Establish a new Setup and Power-On Password, if desired. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 109: Windows Nt Workstation Password
System Security Windows NT Workstation Password To establish a password in Windows NT Workstation: Click Start, Programs, Administrative Tools. Click User Manager, then follow the instructions to set a new password for “new user.” National Keyboard Delimiter Characters Each keyboard is designed to meet country-specific requirements. The syntax and keys you use for changing or deleting the password depend on the keyboard that came with the workstation.
Page 110: Advanced Security Management
You can access the following security features through the Computer Setup menu: Storage Disable removable media boot ability Disable removable media write ability Disable serial port Disable parallel port Security QuickLock Cable lock provision Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 111: Re-Enabling Diskette Boot Or Diskette Write
System Security Re-enabling Diskette Boot or Diskette Write The workstation ships with the Diskette Boot or Diskette Write features enabled. If a user has disabled the factory settings that permit the workstation to boot from a diskette or to prohibit a user from saving data to a diskette, you may need to re-enable the features to service the workstation.
Page 112: Quicklock
If a cable lock or padlock is installed, you must remove it before servicing the workstation. See “Cable Lock” in Chapter 3 for removal procedures. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 113: Jumper And Switch Information
This chapter provides jumper and switch information for the system board and disk drives for the Compaq Professional Workstation AP200. The components on the system board, which is Pentium II-based, are illustrated in the following figure. See the corresponding table for component names.
Page 114 Jumper and Switch Information System Board Components Continued Reference Component AGP graphics controller slot Fan connector (not used on standard models) Processor connector DIMM sockets 1-3 Power supply connector IDE connector (diskette drive) < IDE hard drive/primary connector IDE CD-ROM/secondary connector >...
Page 115: Switch Settings
Figure 6-2. Locating the system board SW1 switch (Switch 1 is shown in the OFF position for all processors) Table 6-2 SW1 Settings 350/100 MHz 400/100 MHz 450/100 MHz 500/100 MHz NOTE: S1 OFF = Password enabled (default) Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 116: Hard Drives
Jumper and Switch Information Hard Drives The Compaq Professional Workstation AP200 supports the 4.3- and 9.1-GB Wide-Ultra SCSI hard drives, the 6.4-, 8.4-, and 10-GB Ultra ATA hard drives, and the 32X MAX CD-ROM drive (IDE) and the DVD-ROM drive.
Page 117 1. All jumper and switch settings are shown in the factory default setting, including those not labeled. 2. Termination is disabled/removed. Figure 6-4. Locating the jumper positions for the 4.3-GB hard drive (DDRS-34560) Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 118: 9.1-Gb Wide-Ultra Scsi Hard Drive
Jumper and Switch Information 9.1-GB Wide-Ultra SCSI Hard Drive 9.1 GB DDRS-39130 Drive Size: Model: SCSI ID Settings SCSI ID Bit 2 Bit 1 Bit 0 Pin 1 Jumper NOT Installed Jumper Installed Default Settings Pin 1 Signal Description Jumper Start Unit Command Enabled Printed Circuit...
Page 119: 6.4-Gb Ultra Ata Hard Drives
Configuration Single (Standard Installation) Dual Master Dual Slave Cable Select (Shipping Configuration) Single (Neutral Position) Jumper NOT Installed Jumper Installed Figure 6-6. Locating the jumper positions for the 6.4-GB hard drive (ST36531A) Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 120 Jumper and Switch Information 6.4 GB AC36400-60LC Drive Size: Model: Default Setting 5 3 1 6 4 2 IDE Settings DESCRIPTION Jumper Setting Cable Select (Default) for Cable Select Single Drive - Neutral Dual Drive - Master Jumper NOT Installed Dual Drive - Slave Jumper Installed Figure 6-7.
Page 121: 8.4-Gb Ultra Ata Hard Drive
Cable Select (Default) Dual Drive - Master ATA Master with non-ATA compatilbe slave Jumper NOT Installed Jumper Installed Dual Drive - Slave Figure 6-8. Locating the jumper positions for the 8.4-GB hard drive (ST38641A) Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 122: 10-Gb Ultra Ata Hard Drive
6-10 Jumper and Switch Information 10-GB Ultra ATA Hard Drive 10.1 GB DDTA-351010 Drive Size: Model: Default Setting IBM Drive Assembly Number 178548-001 IDE Settings DESCRIPTION E-F G-H Device 0 (Master) Device 0 (Slave) Jumper Setting for Cable Select Device 0 (Forcing Device 1 Present) Cable Select (Default) Jumper NOT Installed...
Page 123: Cd-Rom Or Dvd-Rom Drive
Jumper Setting IDE Settings for Cable Select Configuration Device 0 (Master) Device 1 (Slave) Cable Select (Default) Jumper NOT Installed Jumper Installed Figure 6-11. Locating the jumper position for the ZIP drive Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 124: Physical And Operating Specifications
Chapter 7 Physical and Operating Specifications This chapter provides operating and performance specifications for the following Compaq Professional Workstation AP200 hardware: System unit Power supply Diskette drive ZIP drive CD-ROM drive DVD-ROM drive Hard drives Audio system Keyboard Mouse (3-button)
Page 125: System Unit
Physical and Operating Specifications System Unit Table 7-1 System Specifications U. S. Metric Desktop dimensions Height 6.60 in. 16.76 cm Width 17.65 in. 44.83 cm Depth 17.11 in. 43.46 cm Minitower dimensions Height 17.65 in. 44.83 cm Width 6.60 in. 16.76 cm Depth 17.11 in.
Page 126: System Interrupts
Parallel port (LPT 1) IRQ 8 Real-time clock IRQ 9 Unused IRQ 10 Unused IRQ 11 PCI interrupts IRQ 12 Mouse IRQ 13 Non-catastrophic errors/CPU error IRQ 14 IDE controller IRQ 15 CD-ROM Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 127 Physical and Operating Specifications Table 7-3 System Direct Memory Access (DMA) Hardware DMA System Function DMA 0 Business audio (default; alternate = DMA0, none) DMA 1 Business Audio (default; alternate = DMA0, DMA3, none) DMA 2 Diskette drive DMA 3 ECP parallel port LPT1 (default;...
Page 128 Modem PGL index/data (default; alternate = 140h, 260h, 270h) 132 - 16F Unused 170 - 177 Reserved; IDE controller can be set here in Setup. 15C - 15D Super I/O index/data register 178 - 1EF Unused Continued Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 129 Physical and Operating Specifications System I/O Continued I/O Address (Hex) System Function (Shipping Configuration) 1F0 - 1F7 Fixed disk controller 1F8 - 1FF Unused Unused Unused 202 - 21F Unused 220 - 22F Business audio (default; alternate = 230h, 240h, 250h) 230 - 277 Unused 278 - 27F...
Page 130 000DFFFFh to 000C0000h 128 KB Option ROM 000BFFFFh to 000A0000h 128 KB Video RAM 0009FFFFh to 00000000h 640 KB Base memory 1 KB = 1024 bytes. Any memory above host memory is non-cacheable. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 131: 200W Power Supply
Physical and Operating Specifications 200W Power Supply Table 7-5 200W Power Supply Specifications Input specifications 115 Voltage setting 230 Voltage setting Rated input voltage 90 to 132 VAC 180 to 264 VAC Rated input current 5.5 A 3.0 A Rated input frequency 47 to 63 Hz 47 to 66 Hz General specifications...
Page 132: Diskette Drive
Low density Tracks per side High density Low density Read/write heads Average access time (ms) Track-to-track (high/low) Average (high/low) 94/173 Latency average (ms) Data Transfer Rate (Mbit/s) High/low (to/from media) 500/250 Kb/s Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 133: Zip Drive
7-10 Physical and Operating Specifications Zip Drive Table 7-7 ZIP Drive Disk Data transfer rate Sustained Up to 11.2 Mbits/sec Burst Up to 88.9 Mbits/sec Seek time (includes settling time) Minimum 40 ms Average 29.0 ms Maximum 55.0 ms Latency (average rotational delay) 10.2 ms Spindle speed 2941 rpm...
Page 134: Cd-Rom Drive
4.0 MB/s Cache/buffer 128 KB/s Start-up time Single <7 s Multisession <30 s Stop-time < 4 s Error rates 10 - Soft error 10 - Hard error 10 - Seek error Continued Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 135 7-12 Physical and Operating Specifications 32X Max Tray-Load CD-ROM (IDE) Continued Dimensions Height 42.9 mm Width 150.1 mm Depth 208.0 mm Weight 1200 g Audio interface Line out connector RMS output voltage 0.7 Vrms S/N ratio 80 dB Channel separation 65dB Noise 0.1%...
Page 136: Dvd-Rom Drive
DVD - 2048 (bytes) PERFORMANCE Access Time: DVD - < 180 ms, random (typical) < 300 ms, full stroke (typical) CD -< 120 ms, random (typical) < 200 ms, full stroke (typical) Continued Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 137 7-14 Physical and Operating Specifications DVD-ROM Drive Continued Disk Data Transfer Rate: 150 KB/s (sustained, 1X CD-ROM mode) (1KB = 1024 Bytes) 1200 - 4800 KB/s (32X CAV CD-ROM mode) 2705 - 8115 KB/s (6X CAV DVD mode Bus Rate: 16.6 Mbytes/s (burst) with DMA support Cache/Buffer: 512 KB (Minimum...
Page 138 5 VDC 350 mA (typical) <800 mA (maximum) <100 mA (low power mode) <10mA (sleep mode) 12 VDC <500 mA (hold) <1000 mA (seek, spin-up) 100 mA (low power mode) <1mA (sleep mode) Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 139: Hard Drives
7-16 Physical and Operating Specifications Hard Drives Table 7-11 4.3-GB Wide-Ultra SCSI Hard Drive Capacity 4.5 GB Transfer rate Media 13.6 to 21.3 MB/s Asynchronous 5.0 MB/s Synchronous Up to 40.0 MB/s Seek time (typical) Single track 1.6 ms Average 7.5 ms Full stroke 15.0 ms...
Page 140 Full stroke 15.0 ms Disk rotation speed 7200 rpm Cylinders 8419 Data heads/cylinder Sectors/track 165 to 264 (8 zones) Buffer size 384 KB NOTE: Drive performance may vary slightly, depending upon the vendor. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 141 7-18 Physical and Operating Specifications Table 7-13 6.4-GB Ultra ATA Hard Drive Capacity 6.4 GB Drive type 65 (soft) Transfer rate Media 83 to 140 MB/s Interface 33.3 MB/s Seek time (typical) Single track 2.0 ms Average 9.5 ms Full stroke 20.0 ms Disk rotation speed 5200 to 5400 rpm...
Page 142 11.5 ms Full stroke 20.2 ms Disk rotation speed 5400 rpm Cylinders 16383 Data heads (logical) Sectors/track (logical) Buffer size 128 KB NOTE: Drive performance may vary slightly, depending upon the vendor. Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 143 7-20 Physical and Operating Specifications Table 7-15 10-GB Ultra ATA Hard Drive (7200 RPM) Drive Configuration Drive Performance User capacity 10.0-GB Spin-up time (power on to not busy) Typ. = 18 seconds Max = 31 seconds Data cylinders Spin-down time Typ.
Page 144: Audio System
µ-Law 8-/16-bit (mono/stereo) Keyboard Table 7-17 Compaq Enhanced Keyboard U.S. Metric Dimensions Height 1.3 in. 3.3 cm Width 18.3 in. 46.5 cm Depth 6.4 in. 16.1 cm Weight 3.0 lb 1.4 kg Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 145: Mouse
7-22 Physical and Operating Specifications Mouse Table 7-18 3-Button Mouse U.S. Metric Dimensions Height 1.42 in. 3.6 cm Length 4.17 in. 10.7 cm Width 2.87 in. 7.4 cm Weight 5.20 oz 150 g Base resolution 400 dpi Tracking speed (maximum) 10 in/sec 25 cm/sec Temperature...
Page 146: Graphics Controllers
Maximum Colors Maximum Refresh Rate (Hz) 640 x 480 800 x 600 1024 x 768 1152 x 864 1280 x 1024 1600 x 1200 1920 x 1080 1920 x 1200 1800 x 1440 Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 147: Network Controller
7-24 Physical and Operating Specifications Table 7-21 Matrox Millennium G200 AGP Graphics Controller Maximum Color Support Resolutions Maximum Colors Maximum Refresh Maximum Colors Maximum Refresh Supported/8 MB Rate/8 MB Supported/16 MB Rate/16 MB (Hz) 640 x 480 16.7M 200Hz 16.7M 800 x 600 16.7M 180Hz...
Page 148: External Connectors
Voltage selector switch Switches voltage from 110V to 220V USB connectors (2) Connects to USB devices Keyboard connector Connects to a keyboard (orange icon) Mouse connector Connects to a mouse (green icon) Continued Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 149 External Connectors External Connectors Continued Reference Connector Function Parallel port connector Connects a parallel device such as a printer Serial port connector Connects a serial device, such as a serial printer COM 2 (B) on top, COM 1 (A) on bottom Serial port connector Connects a serial device, such as a serial printer COM 2 (B) on top, COM 1 (A) on bottom...
Page 150: Pin Assignments
Table 8-2 Keyboard Connector and Icon (Orange) Signal Data 188368bd.AI, KEYBD.EPS Unused Ground +5 VDC Clock Reserved Table 8-3 Mouse Connector and Icon (Green) Signal Data Reserved Ground +5 VDC Clock Reserved Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 151 External Connectors Table 8-4 Parallel Interface Connector and Icon Signal Strobe Data Bit 0 Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4 Data Bit 5 Data Bit 6 Data Bit 7 Acknowledge Busy Paper end Select Auto linefeed Error Initialize printer...
Page 152 Ground Ground analog Ground analog Ground analog Not connected Ground Monitor ID bit 0 Bi-directional data (SDA)* Horizontal sync Vertical sync Data clock (SCL)* * For DDC support (I 2 C monitors) Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 153 External Connectors Table 8-7 Ethernet RJ-45 Connector and Icon Signal 1 3 5 7 (+) Transmit data 2 4 6 8 (-) Transmit data (+) Receive data Unused Unused (-) Receive data Unused Unused Table 8-8 Connector and Icon Signal -Data +Data Ground...
Page 154 Signal 1-16 Ground 51-52 TERMPWR 17-18 TERMPWR Reserved Reserved Ground 20-34 Ground -ATN -D12 Ground -D13 -BSY -D14 -ACK -D15 -RST -DP1 -MSG -SEL -C/D -REQ -I/O -D10 -D11 -DP0 49-50 Ground Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 155 External Connectors Table 8-10 Audio Line-In Connector Connector and Icon Stereo 1/8-inch miniphone Table 8-11 Audio Line-Out Connector Connector and Icon Stereo 1/8-inch miniphone Table 8-12 Microphone Connector Connector and Icon (Blue) Stereo 1/8-inch miniphone Table 8-13 Headphone Connector Connector and Icon Stereo 1/8-inch miniphone...
Page 156 1-4 cable kit 80-conductor cable 3-11 spares part number 1-4 cable lock provision 5-9 cables 9.1-GB Wide-Ultra SCSI hard drive 80-conductor 3-11 spares part number 1-4 cartridge ZIP drive 7-10 cautions 2-2 Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 157 1-3 diskette drive 4-27 clearing a Power-On password 5-5 DVD-ROM drive 4-29 clearing a setup password 5-5 keyboard 4-26 Compaq Diagnostics for Windows NT, using 4-42 memory 4-26 Compaq Insight Manager microprocessor 4-25 agents 4-40 modem 4-28...
Page 158 4-28 GLoria Synergy+ graphics controller memory tape drive 4-29 upgrade error messages, Power-on Self-Test (POST) 4-3 spares part number 1-5 establishing a setup password 5-2 ethernet r spares part number 1-6 Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 159 Index-4 graphics controller Intel Pentium II processor GLoria Synergy spares part number 1-3 spares part number 1-5 Intel Pentium III processor GLoria Synergy+ spares part number 1-3 resolutions 7-23 interrupts, system 7-3 spares part number 1-5 ISA locations 3-21 Matrox Millennium G200 resolutions 7-24 spares part number 1-5 jumper positions...
Page 160 1-5 connector 8-2 monitor, flat panel, TFT5000 (opal) pin assignments 8-4 spares part number 1-5 parts monitor, flat panel, TFT8000 (carbon) with controllers 1-5 protective panel system 1-3 spares part number 1-5 Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 161 Index-6 parts catagog, illustrated 1-1 printer parts, mechanical 1-1, 1-3 test error codes 4-27 password problems Microsoft Windows NT Workstation 5-6 audio hardware 4-19 Power-On key icon 4-2 CD-ROM drive (IDE) 4-15 setup 5-2 diskette drive 4-10 Windows NT Workstation 5-6 display 4-11 PCI locations 3-21 DVD-ROM drive (IDE) 4-15...
Page 162 1-6 setup password DVD-ROM drive 1-4 changing 5-4 ethernet 1-6 clearing 5-5 external battery 1-3 deleting 5-4 flat panel monitor TFT8000 (carbon) with entering 5-3 protective panel 1-5 Compaq Professional Workstation AP200 Maintenance and Service Guide...
Page 163 Index-8 spares part number spares part number Continued Continued flat panel monitor TFT8000 (carbon) without wide-ultra SCSI controller, PCI 1-5 protective panel 1-5 Windows NT Workstations 4.0 CD 1-6 flat panel monitor TFT8000 (opal) with Zip drive 1-4 protective panel 1-5 speaker front bezel with minitower logo 1-3 spares part number 1-3...
Page 164 4-19, 4-20 INSPECT 4-23 View System Information (INSPECT) 4-23 video port connector 8-2 pin assignments 8-5 video, test error codes 4-30 View System Information (INSPECT) 4-23 running 4-23 voltage selector switch 8-1 Compaq Professional Workstation AP200 Maintenance and Service Guide...

Compaq AP200 Maintenance And Service Manual

About this Guide

Chapter 1 Illustrated Parts Catalog

Chapter 2 Service Preliminaries

Chapter 3 Removal and Replacement Procedures

Removal and Replacement Procedures Continued

Chapter 4 Diagnostic Tools

Chapter 5 System Security

Chapter 6 Jumper and Switch Information

Chapter 7 Physical and Operating Specifications

Chapter 8 External Connectors

Quick Links

Related Manuals for Compaq AP200

Summary of Contents for Compaq AP200

Table of Contents