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Compaq Deskpro 2000 Manuals
Manuals and User Guides for Compaq Deskpro 2000. We have
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Compaq Deskpro 2000 manuals available for free PDF download: Maintenance & Service Manual, Service & Reference Manual
Compaq Deskpro 2000 Maintenance & Service Manual (269 pages)
Pentium Processor with MMX Technology and Pentium II Processor
Brand:
Compaq
| Category:
Desktop
| Size: 2 MB
Table of Contents
Table of Contents
5
About this Guide
11
Symbols and Conventions
11
Technician Notes
12
System Serial Number
12
Locating Additional Information
12
Chapter 1 Product Description
13
Compaq Deskpro 2000 Series of Personal Computer Models
14
Desktop Models
14
Minitower Models
14
Features
15
Pentium System Feature Summary
15
Pentium II System Feature Summary
15
Features Common to both
16
System Design
17
Design Overview
17
System Board
18
Processor
18
System Memory
18
Cache Memory
18
Graphics Controllers
19
Chipsets
19
VIA Chipset
19
System I/O
20
System BIOS
20
Pci Autoconfiguration
20
ISA Plug and Play Capability
20
Expansion Slots
21
Power Supply
21
Diskette Drive Interface
21
Serial Port
21
Parallel Port
21
System Security
22
Keyboard/Mouse Controller
22
Real-Time Clock and CMOS RAM
22
Power Supply Fan
22
Speaker
22
Software
22
Ordering Additional Operating System Drivers
23
Intelligent Manageability
24
Desktop Computer Features
26
Front Panel Controls and Leds
26
Drive Positions
27
Rear Panel Connectors
28
Minitower Computer Features
29
Front Panel Lights and Controls
29
Drive Positions
30
Rear Panel Connectors
32
Enhanced Keyboard
34
Options
36
Cache Upgrade
36
System Memory
36
Audio Upgrade
36
Mass Storage Options
36
Monitor Options
37
Graphics Controllers and Memory Options
37
Serial/Parallel Interface Board
37
PD-CD Drive
38
Modems
38
Chapter 2 Compaq Utilities
39
Getting Ready
39
Preparing the Computer
39
Create a Diagnostics Diskette
40
Accessing the Compaq Utilities Menu
40
Computer Setup
41
Quick Boot
42
Establishing a Password in Windows 95
43
Security Features
43
Changing a Power-On Password
44
Entering a Power-On Password
44
Establishing a Power-On Password Using Computer Setup
44
Deleting a Power-On Password
45
National Keyboard Delimiter Characters
45
Clearing the Password
46
Quicklock/Quickblank
47
Computer Checkup (TEST)
48
View System Information (INSPECT)
49
Create a Diagnostics Diskette
50
Managing the Diagnostics Partition
50
Exiting the Compaq Utilities Menu
51
Compaq Enhanced Insight Personal Edition (Diagnostics for Windows)
51
Power-On Self-Test (POST)
51
Rompaq
52
Compaq Intelligent Manageability
53
Asset Management
53
Fault Management
54
Proactive Backup
55
Surge-Tolerant Power Supply
55
Security Management
55
Configuration Management
56
Remote ROM Flash
56
Using Remote ROM Flash
57
Failsafe Boot Block ROM
58
Remote Security Management
60
Replicated Setup
60
Power Management
60
Compaq Integrated Software
61
Universal Driver Manager
61
Enhanced Support Software CD and World Wide Web Site
61
Integration Management
62
Desktop Management Interface
62
Protecting Your Software
64
Ordering Backup Diskettes
64
Restoring Your Hard Drive in Windows 95
65
Prefailure Warranty
65
Chapter 3 Illustrated Parts Catalog
66
System Unit
67
Mass Storage Devices
71
Cables
73
Standard and Optional Boards
75
Standard and Optional Boards
77
Keyboards
79
Monitors
81
Miscellaneous Hardware Kit
84
Miscellaneous Plastics Kit
85
Miscellaneous Parts
87
Shipping Boxes
89
Documentation
90
Software
91
Chapter 4 Removal and Replacement Prelinimaries
94
Electrostatic Discharge Information
94
Generating Static
94
Preventing Electrostatic Damage to Equipment
95
Personal Grounding Methods
95
Grounding Workstations
96
Personal Grounding Equipment
96
Recommended Materials and Equipment
96
Removal and Replacement Preliminaries
94
Routine Care
97
General Cleaning Safety Precautions
97
Cleaning the Computer Case
97
Cleaning the Keyboard
98
Cleaning the Monitor
98
Cleaning the Mouse
98
Service Considerations
99
Tools and Software Requirements
99
Screws
99
Cables and Connectors
99
Hard Drives
100
Plastic Parts
100
Lithium Battery
100
Chapter 5 Removal and Replacement Procedures - Desktop
101
Serial Number
101
Disassembly Sequence Chart
102
Preparation for Disassembly
103
Feet
104
Cable Lock
105
System Unit Cover
106
Speaker
107
Expansion Board
109
Inboard Expansion Board
110
Outboard Expansion Board
111
System Board Components
112
Memory Modules
112
System Board Graphics Memory Module Upgrade
113
Microprocessor
114
Cache Memory (Pentium System Only)
117
Riser Board
118
Riser Brace
119
Expansion Board Guide
120
Replacement Battery
121
Front Bezel Assembly
123
Front Bezel
123
Power Button
124
Bezel Blank
125
Compaq Logo
126
Power Supply Assembly
127
Power Switch Assembly
127
Power Supply
129
Mass Storage Devices
130
Inch Drive Bays
130
Installing a New Drive
134
Drive Cage
137
LED Cable
138
System Board
140
Chapter 6 Removal and Replacement Procedures - Minitower
143
Serial Number
143
Use the Chart below to Determine the Disassembly Sequence for Removing Components from the
144
Disassembly Sequence Chart
144
Preparation for Disassembly
145
Feet
145
Cable Lock
146
Exposing the Chassis
147
Access Panel
147
Minitower J Hood
148
Riser Brace
149
Expansion Board
150
Expansion Board Guide
152
Riser Board
153
Speaker
154
System Board Components
155
Memory Module
155
Microprocessor
156
Cache Memory (Pentium System Only)
159
System Board Graphics Memory Module Upgrade
160
System Board
161
Replacement Battery
164
ISA Option Board Retainer
166
Front Bezel Assembly
167
Front Bezel
167
Power Button
168
Bezel Blank
169
Compaq Logo
170
Power Supply Assembly
171
Power Supply Switch Assembly
171
Power Supply
173
LED Cable
174
Mass Storage Devices
176
Inch Drive Bays
176
Inch Drive Bays
178
Installing a New Drive
180
Chapter 7 Jumper and Switch Information
184
System Board Switches
185
Pentium-Based System Boards
185
Switch Settings
188
System Board Jumpers
189
Setting Power-On Password Jumpers
190
Clearing Configuration
191
Changing the Real-Time Clock (RTC) Battery
192
Hard Drives
193
GB EIDE Hard Drive Jumper Settings
193
Jumper Settings
194
Optional Ultra SCSI Hard Drive Jumper Settings
197
Optional Ultra ATA Hard Drives Jumper Settings
199
CD-ROM Drive Jumper Settings
201
Optional PD-CD Drives
201
SCSI PD-CD Drive Jumper Settings
201
Diskette Drive
202
Chapter 8 Specifications
203
System
203
System Interrupts
205
System Dma
205
System Memory Map
208
Drives
209
Audio System
216
Keyboard
216
Mouse
217
Supported Graphics Resolutions
217
Appendix A
219
Connector Pin Assignments
219
Serial Interfaces
220
Appendix B Power Cord Set Requirements
225
General Requirements
225
Country-Specific Requirements
226
Appendix C Hard Drives
227
Device 0/Device 1 Relationship
227
Cable Select
227
Smart
228
Automatic Soft-Drive Types
228
Guidelines for Installing Optional Scsi Devices
230
Appendix D
230
SCSI Guidelines
230
Appendix E Diagnostic Error Codes
232
SCSI Error Codes
240
Rror Messages
243
Appendix F
244
POST Error Messages
244
Appendix G Troubleshooting Without Diagnostics
246
Checklist for Solving Minor Problems
246
Power Problems
247
Thermal Problems
247
Diskette Drive Problems
248
Display Problems
249
Printer Problems
250
Hard Drive Problems
251
Hardware Installation Problems
252
CD-ROM Drive Problems
253
Memory Problems
254
SCSI Problems
254
Network Problems
255
Resolving Audio Hardware Conflicts
257
Appendix H Intel 440LX Chipset Memory Limitations
258
Index
261
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Compaq Deskpro 2000 Service & Reference Manual (110 pages)
Compaq Deskpro 2000 Desktop PC
Brand:
Compaq
| Category:
Desktop
| Size: 1 MB
Table of Contents
Table of Contents
4
About this Guide
7
Symbols and Conventions
7
Technician Notes
8
Additional Documentation
8
Chapter 1 Installing the Operating System
9
Microsoft Windows 95 or 98
9
Installing or Upgrading Device Drivers
9
Microsoft Windows NT Workstation 4.0 or Windows 2000 Professional
10
Installing or Upgrading Device Drivers for Windows NT Workstation 4.0 and Windows 2000 Professional
10
Creating an Emergency Repair Diskette for Windows NT Workstation 4.0
10
Using the Emergency Repair Diskette with Windows NT Workstation 4.0
10
Converting to NTFS
11
Windows NT Workstation 4.0
11
Windows 2000 Professional
11
Registering the Computer
12
Compaq Software
12
Chapter 2 Setup Utilities and Diagnostic Features
13
Computer Setup Utilities
13
Using Computer Setup Utilities
14
Power-On Self-Test (POST)
15
Computer Setup Menu
16
Computer Diagnostics
22
Create a Diagnostics Diskette
22
DOS-Based
22
Windows-Based
22
Computer Checkup (TEST)
22
View System Information (INSPECT)
23
Compaq Diagnostics for Windows
24
Using Compaq Diagnostics for Windows
25
Running Diagnostic Tests
25
Protecting Your Software
26
Ordering Backup Diskettes
26
Compaq Restore CD
26
Compaq Restore CD for Windows NT
26
Chapter 3 Desktop Management
29
Initial Configuration and Deployment
29
Remote System Installation
29
Altiris Express
29
PC Transplant Pro and PC Transplant for Compaq
30
Asset Tracking and Security
30
Password Security
32
Establishing a Setup Password Using Computer Setup
32
Establishing a Power-On Password Using Computer Setup
32
Entering a Power-On Password
33
Changing a Power-On or Setup Password
33
Deleting a Power-On or Setup Password
33
National Keyboard Delimiter Characters
34
Clearing Passwords
34
Smart Cover Sensor
34
Setting the Smart Cover Sensor Protection Level
34
Smart Cover Lock
35
Locking the Smart Cover Lock
35
Unlocking the Smart Cover Lock
35
Using the Smart Cover Failsafe Key
35
Master Boot Record Security
36
Before You Partition or Format the Current Bootable Disk
37
The Kensington Cable Lock Provision
37
Fingerprint Identification Technology
37
Fault Notification and Recovery
38
Processor Fault Prediction and Prefailure Warranty
38
SMART Hard Drive Fault Prediction for IDE Drives
38
Drive Protection System for IDE Drives
38
Ultra ATA Integrity Monitoring
38
ECC Fault Prediction and Prefailure Warranty
39
Surge-Tolerant Power Supply
39
Thermal Sensor
39
Software Updating and Management
39
Local ROM Flash
40
Remote ROM Flash
40
Using Remote ROM Flash
40
Failsafe Boot Block ROM
41
Remote Security Management
43
Remote Wakeup and Remote Shutdown
43
NIC Alert
43
Replicating Original Setup
44
Dual-State Power Button
44
Power Management
45
World Wide Web Site
45
Building Blocks and Partners
46
Desktop Management Interface (DMI)
46
Wired for Management
46
Chapter 4 IDE/ATAPI Device Sequencing Guidelines
47
General Application Rules
47
Special Situations
47
Chapter 5 SCSI Guidelines
50
Using the Multi-Mode SCSI Cable
50
Appendix A
51
Connector Pin Assignments
51
Appendix B
62
Power Cord Set Requirements
62
General Requirements
62
Appendix C Hard Drives
64
Device Cabling
64
Drive Capacities
64
Appendix D
71
POST Error Messages
71
Appendix E
77
Diagnostic Indicator Lights
77
Appendix F
78
Troubleshooting Without Diagnostics
78
Preliminary Checklist
78
Solving Minor Problems
79
Diskette Drive
80
Hardware Installation
85
Resolving Audio Hardware Conflicts
90
Troubleshooting Using Compaq Intelligent Manageability Features
90
Appendix G
91
System Board and Riser Board Reference Designators
91
Appendix H
95
Model Number Naming for Compaq Products
95
Appendix J Diagnostic Error Codes
97
Summary of Test Error Codes
97
Parallel Port
100
Serial Port
100
Modem Communications
101
Tape Drive
102
Network Interface
104
Pointing Device
104
Special Error Codes
105
Test Error Codes
106
Index
108
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