Cd-Rom And Dvd-Rom Drive (Ide) Problems; Memory Problems - Compaq AP400 Maintenance And Service Manual

CD-ROM and DVD-ROM Drive (IDE) Problems

This section identifies some quick checks for IDE CD-ROM and DVD-ROM drive-related
problems.
Problem
Cannot read compact disc.
System will not boot from drive.
Cannot eject compact disc.
Device is not detected; driver is not loaded.

Memory Problems

This section identifies some quick checks for memory-related problems.
Problem
Out of Memory error.
Memory count during POST is wrong.
Insufficient memory error during operation.
Solutions for CD-ROM and DVD-ROM Drive (IDE) Problems
Solutions for Memory Problems
Table 4-8
Possible Solution
1. CD is not properly seated in the drive. Eject the CD, correctly
seat it in the drive, then reload.
2. If the computer is towered, the CD-ROM clamps must be
used. Eject the CD, extend clamps and slide the CD in at a
slight angle.
3. CD has been loaded upside down. Eject the CD, turn it over,
then reload.
1. The CD-ROM boot is not enabled through the Computer
Setup utility. Run the Computer Setup utility and set the
drive priorities.
2. Make sure that drive cabling and jumpers are set correctly.
Disc is not properly seated in the drive. Turn off the
workstation, insert a thin metal rod into the emergency
eject hole, and push firmly (a straightened paper clip can
be used). Slowly pull the tray out from the drive until the
tray is fully extended, then remove the CD.
Drive is not connected properly. Open the workstation.
Check to see that the drive cable is connected properly.
Table 4-9
Possible Solution
1. Run Performance Monitor. At the Start menu, highlight
Programs and select Administrator Tools.
2. The workstation has run out of memory to run the
application. Check the application documentation to
determine the memory requirements.
The DIMMs may not be installed correctly. Check that the
DIMMs have been installed correctly in the DIMM sockets
then run the Computer Setup utility.
The system has run out of memory for the application. Check
the memory requirements for the application or install
additional memory.
Compaq Professional Workstation AP400 Maintenance and Service Guide
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