Error Handling; Unrecognized Cartridge - Oce CS 5090 User Manual

Error handling

In case of error, the control panel displays the message 'Internal ERROR:
Shutdown' with a specific message to explain the nature of the error.
If you cannot clear it, note the message and the sequence of events leading to
the error, in order for Océ technical support personnel to assist you in solving
the problem.
If the control panel displays a "Servo shutdown message", turn the printer off
and on again to clear the error.
If the control panel displays an "Unrecognized Cartridge(s)" message, the
error originates from one of three problems:
One or more non-CS 5090 cartridges installed
I
One or more incorrectly installed Océ cartridges
I
One or more cartridges not installed
I

Unrecognized cartridge

If you use any other cartridges than Océ cartridges the message "unrecognised
cartridge" appears. Also, incorrectly installed cartridges lead to the same error
message due to poor electrical connections between the cartridge and the
carriage unit.
M
To clear the error
Press
1 Access menu/Access Left
replacement of the ink cartridges.
Check for the correct installation of CS 5090 cartridges in each position.
2
Replace any non-standard cartridge with an Océ cartridge.
3
Press
4 OK
The printer can sometimes display a cartridge error even with an Océ
Note:
cartridge. This may be due to a build-up of static electricity. Turn off the printer
and unplug it from the outlet. Wait 10 seconds before you plug it back in and
turn on the printer (see 'Cartridge recognition' on page 38).
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to move the carriage to the position for