Causes Of The Most Common Problems; Return Shipments Of Defective Cartridges - Oce CS 5090 User Manual

Causes of the most common problems

Non-recognition of the cartridge
cartridge. Check on poor electrical contacts (see section below).
Poor electrical contacts.
by the printer or to many electrical nozzle fall-outs. This can be due to ink, ink
debris, oil or grease on the surface of the electrical contacts on either cartridges
or carriage assembly. Clean the electrical contacts with water or isopropyl
alcohol (switch power off before cleaning).
Check cleaning station assembly
regularly, preferably every day, under running water. if not, debris may
contaminate on to the jet plate and nozzles.
Ink starvation
that the cartridge is properly primed and that there is no air in the tubing
system.
Banding
the calibration & ColourDB procedure. Choose the optimal printing mode.

Return Shipments of defective cartridges

Cartridges for warranty should be returned to Océ together with:
printed example of the Prime test
I
description of the complaint
I
amount of printed ink volume
I
Returned cartridges should be:
empty of ink (use syringe to empty)
I
stored in the printhead garage
I
packed properly.
I
Cartridges that can be tested because of leaks or ink debris cannot be
Note:
checked and will not apply for warranty.
Supplies
Poor Electrical Contacts can lead to non-recognition
Check by performing the Colour Test in 2 pass mode. Ensure
In order to prevent or minimize banding, adjust cartridges according
Be sure that the cartridge is an Océ branded
The cleaning station should be rinsed
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