RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Getting Started Guide
If the Product Activation dialog box does not appear, go to Setup --> Product Activation to display
the dialog box.
On the MPMx/MPMRx card of the RealPresence Collaboration Server (RMX) 2000/4000, initially, the
ERR/RDY/ACT LEDs all flicker and flash, until only the RDY LED turns ON on the media card, while
the ERR LED on the CTNL unit is still ON.
As no Default IP Network Service is defined, the system automatically starts the Fast Configuration
Wizard.
Procedure 4: Modifying the Default IP Service and ISDN/PSTN Network
Service Settings
The Fast Configuration Wizard is automatically started when no Default IP Network Service is defined and
it assists you in configuring the Default IP Network Service. This happens during First Time Power-up,
before the service has been defined or if the Signaling Service has been deleted, followed by an
Collaboration Server restart.
The IP Management Service tab in the Fast Configuration Wizard is enabled only if the factory default
Management IP addresses were not modified.
On the RealPresence Collaboration Server (RMX) 1500/1800/2000/4000, IPv4 is the default
protocol for setting the Network Service in the Fast Configuration Wizard.
If IPv6 addressing is required, complete the Fast Configuration Wizard for IPv4 and then:
1 Modify the Management Network to use IPv6 addressing or IPv4 and IPv6
addressing.
2 Restart the Collaboration Server.
3 Modify the properties of the Default IP Network Service, which will now include IPv6
addressing or IPv4 & IPv6 addressing options to configure the Network Service.
For detailed description of the IP Network Services, see the Polycom® RealPresence Collaboration
Server (RMX) 1500/1800/2000/4000 Administrator's Guide,
Fast Configuration Wizard
1 Enter the required IP information in the dialog box.
In certain cases the actual RMX 1800 dialog boxes are not shown as the user interface (UI) is nearly
identical to the RealPresence Collaboration Server (RMX) 1500/2000/4000. Tabs may be missing or
in certain cases not shown, as with the PRI Settings, ISDN tabs which are not supported on the
1800.
Polycom®, Inc.
Network Services
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