Troubleshooting Guide - Intermec Sabre 1552 Scanner System Manual

Sabre 1552 Scanner and MicroBar 9745 Base Station System Manual

Troubleshooting Guide

The Cordless System automatically performs self-tests whenever you turn it on. If your
scanner or base is not functioning properly, review the following Troubleshooting
Guide to isolate the problem.
Is the power on? Is the scanner's red illuminated beam on?
If the red scan beam on the scanner isn't illuminated, check that
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Is the Cordless System having trouble reading your bar codes?
If the Cordless System isn't reading bar codes well, check that
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If the scanner is triple beeping and you are in range, reset the scanner by pulling the
battery pack and reinserting it into the scanner base. Wait for the re-association beep
before scanning.
Is the bar code displayed but not "entered?"
The bar code is displayed on the host device correctly, but you still have to press a key
to enter it (the Enter/Return key or the Tab key, for example).
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Programming a suffix enables the Cordless System to output the scanned bar code plus
the key you need (such as a "CR," carriage return) to enter the bar code into your
application. See "Suffix Selection" in Chapter 4.
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the battery pack is connected properly to the scanner.
the battery pack is not low on power (check the low battery LED). If there is no
LED, try charging the battery pack.
the bar codes aren't smeared, rough, scratched, or exhibiting voids.
the bar codes aren't coated with frost or water droplets on the surface.
the bar codes are enabled.
the scanner window is clean.
Program a suffix.