Toshiba Strata CIX GVPH Programming Manual page 56

How Voice Processing Operates
How the GVPH Processes
Table 3-3 Call Flow (continued)
Answer
Connect the Caller – If the user
accepts the call, voice processing
connects the caller and the user.
3-10
Busy
User ID Done Chain – Voice
processing determines if the User ID
Done chain is defined.
Yes — Voice processing follows
the User ID Done chain.
No — Voice processing follows
the Done chain of the
Caller Instructions User ID.
Caller Instructions User ID Done
Chain – Voice processing follows
the Done chain of the Caller
Instructions User ID (default 991).
Strata CIX40 Voice Processing Programming Manual
Ring No Answer
Caller Instructions User ID Done
Chain – Voice processing follows
the Done chain of the Company
Greeting User ID (default 990).
7/06