Emergency Lists - Toshiba Strata CIX GVPH Programming Manual

Emergency Lists

In an emergency list, voice processing is programmed to notify a series of users if a new
message is not picked up. If the original recipient, after a specified time interval, has not
picked up the new message, voice processing continues to notify him/her but also begins
notification to a second person.
After another time interval if the new message has still not been picked up, voice processing
continues to notify the first two people and starts notifying a third person. voice processing
continues the process until the message is picked up or everyone has been notified.
When creating an emergency list, carefully define the initial time to wait before starting the
notification and the repeat time.
Program Example
Assume that you want to create three Notify records for one User ID. Each record contains a
different telephone number to call; one for each of the three people who will potentially be
notified.
! To program the example
1. Define the first Notify record to contain:
Notify After: 0
Continue Every: 5
Max Times: 0
2. Define the second Notify record to contain:
Notify After: 15
Continue Every: 5
Max Times: 0
3. Define the third Notify record to contain:
Notify After: 30
Continue Every: 5
Max Times: 0
How It Works
When the emergency occurs:
1. The first Notify record starts notification immediately.
2. If the message is not picked up, the first Notify record continues notification every 5
minutes.
3. After 15 minutes, if the message is not picked up, the second Notify record starts
notification every 5 minutes in conjunction with the first Notify record.
4. After 30 minutes, if the message is not picked up, the third Notify record starts
notification every 5 minutes in conjunction with the first and second Notify records.
5. All three Notify records continue every 5 minutes until the message is picked up.
Strata CIX40 Voice Processing Programming Manual 7/06
Customization Examples
Notify Menu Examples
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