Toshiba Strata CIX GVPH Programming Manual page 53

Start
GVPH directs call
to this User ID.
Do Not Disturb
Is Do Not Disturb ON?
No
Call Screening
Is Screen Calls ON?
No
Evaluate Extension
Is the first
character "@"?
No
Transfer Hold
Processes Token
Programming Language
(usually dials the extension).
Answer
If ID Call? is YES, GVPH plays
the tone and then the User ID's
recorded name.
Otherwise, GVPH plays a tone.
No
Call Screening
Is Screen Calls ON?
Yes
Play Caller Name
User accepts, rejects, or
transfers call. To accept call,
press 1 . To reject call, press 2
and hang up. To transfer call
with an announcement, press
3 . To transfer call without an
announcement, press 4.
If the user presses and
hangs up or does nothing,
GVPH continues as if it
received a Ring No Answer
after dialing the extension.
If the user presses or ,
dials the extension, and hangs
up. GVPH directs the call to
Start for the extension
transferred to.
Otherwise, continues.
Connects the Caller
Figure 3-2 User ID Mailbox Processing
Strata CIX40 Voice Processing Programming Manual
Yes
Records Caller's Name
Yes
Suppress Normal Process
Processes Token
Programming Language
Yes
Not Successful
Follows the Done chain of the
Company Greeting User ID
(default 990)
Busy
If the User ID's Busy chain is
defined, GVPH follows it.
Otherwise, plays either the
system busy greeting or the
custom busy greeting, per the
User ID's configuration.
Caller Response
No
If the caller enters another
User ID, GVPH starts
processing at that User ID.
If the User ID's Busy Hold is
YES and the caller presses
to hold, GVPH starts a hold
queue for the User ID.
If the caller does nothing,
GVPH continues.
7/06
How Voice Processing Operates
Successful
Ring No Answer
If the User ID's RNA chain is
defined, GVPH follows it.
Otherwise, continues.
Greeting
Plays the
current greeting.
Store Messages
Is Store Messages
YES?
*
Records caller's message.
Copy Message To
If Copy Message To defines a
valid User ID, copies/records
the message to that User ID.
Done
If the User ID's Done chain is
defined, GVPH follows it.
Otherwise, follows the Done
chain of the Company
Greeting User ID (default 990).
How the GVPH Processes
No
Yes
0022-cix40
3-7