Toshiba Strata CIX GVPH Programming Manual page 164

Maintenance and Troubleshooting
Tools
Example Application
In this example, mailbox 900 answers incoming calls to the Stratagy system. The Caller ID
information is temporarily stored as the
CALLERID.TXT file for the telephone number saved as
number in the second column of the file (890 in this example) is stored as the variable
The final portion of the token string in mailbox 900 sends the call to mailbox
correct greeting, route the call to a specific location (e.g., customer support), etc. If there is no
match found for
!
To configure this example for the GVPH
GVPH only supports the V token when used in conjunction with SMDI integration.
Note
1. Using any text editor, create the DOS text file (CALLERID.TXT) on the Stratagy Admin
PC. The format should be:
9495833700,890
9495876798,890
where:9495833700 and 9495876798 are the Caller ID
phone numbers
890 is the GOTO mailbox
2. Save this file as C:\CALLERID.TXT.
3. From the Stratagy Admin Main Menu, press Alt+T to access the Tools menu.
4. Press 8. The Filecopy
screen displays.
5. Enter PC in the Source
System field, and the file
name; CALLERID.TXT in
the Copy From field.
Enter one of the 20 token
file locations in the Copy
To field, \token01 ~
token20.
6. Press Enter. Stratagy
copies the file to the
Flash/IVP8's C:\drive.
7. Press any key to
continue.
8. Press Esc. Stratagy
Admin's Main Menu
displays.
9. From the Main Menu, press Alt+U to access the Users Menu.
10.From the Users Menu, create and save User ID mailbox 900. Enter the
string in the Extension field. Set the mailbox's Do Not Disturb field to Off and configure
the Done and RNA chains.
8-12
%K , the call follows the Done chain to mailbox 990 for normal call processing.
%K token. Using the V
%K . If there is a match for
\token01\CALLERID.TXT
Strata CIX40 Voice Processing Programming Manual
token, Stratagy searches the
%K
%S2 to hear the
token
%K
, the
.
%S2
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