Lucent Technologies MERLIN LEGEND System Manager's Manual page 330

MERLIN LEGEND Communications System Release 5.0
System Manager's Guide 555-650-118
7 Learning More
System Guides Information Finder
Table 7–3. Continued
To learn about. . .
Group Features and Buttons (continued)
Changing the delay before a call coming to a
member of a coverage group is covered
Assigning lines or pools to calling groups
Changing the calling group Extension Status
feature
Setting up or changing the following calling
group features or settings:
Set up call distribution (hunt type)
Assign delay announcement extension(s).
Assign extension to cover calls for group.
Specify when a group has too many
waiting calls.
Specify when the group supervisor and/or
members are notified that too many calls
are waiting or that callers have waited too
long.
Assign an external alert to warn
supervisor and/or members when too
many calls are waiting.
Operators
Setting up operator positions
Changing the hold timer when operators are
accidentally disconnecting people on hold
Programming Barge-In for an operator
Programming headset operation for an
extension
Allowing DLC operators to put people on
hold automatically
Changing DSS buttons when you renumber
the system.
Allowing QCC operators to put a current call
on hold automatically when they press a Call
button
Allowing QCC operators to release a current
call automatically when they press another
Call button
Check this guide. . .
System Programming , Chapter 3
System Programming , Chapter 3
System Programming , Chapter 3
System Programming , Chapter 3
Feature Reference . See "Group Calling."
System Programming , Chapter 3
System Programming , Chapter 3
System Programming , Chapter 5
System Programming , Chapter 5
Feature Reference . See "Headset Options"
and "Auto Answer All."
System Programming , Chapter 3
System Programming , Chapter 4
System Programming , Chapter 3
System Programming , Chapter 3
Issue 1
June 1997
Page 7-18
Continued on next page