Lucent Technologies MERLIN LEGEND System Manager's Manual page 279

MERLIN LEGEND Communications System Release 5.0
System Manager's Guide 555-650-118
6 Managing the System
Adding a QCC Operator Position
Table 6–11. Maximum Number of Operator Positions
Position Type
QCC
DLC
QCC button assignments are automatic and factory-set. In Release 4.0 and later
systems, the Call 5 button is factory set so that Voice Announce is disabled. The
button works the same way as any other Call button. If you use system
programming to enable the Voice Announce feature, the Call 5 button is available
for originating voice-announced calls; the operator does not receive
voice-announced calls on this button.
Lines and trunks are assigned on individual buttons.
NOTE:
Because this procedure requires an idle system, you may want to perform
it after hours. Also, when you change an extension to an operator position,
the system returns the port (extension jack) type of that extension to the
factory setting. You must reprogram lines and any features for that
telephone or console. You may also need to change any attached adjunct
equipment and optional features.
The procedure to add an extension involves several tasks about which you need
to make decisions, for example, assigning features like calling restrictions,
Coverage, calling group, Pickup group, paging group, Night Service, Forced
Account Code Entry, Remote Call Forwarding. If necessary, read about the
individual features in the Feature Reference for detailed information.
Before you actually begin performing the items in the task list below, read through
the list and make your decisions now about these and other aspects of the new
extension rather than having to stop in the middle of the procedure.
For additional planning information, see the "Telephones" section in Chapter 3 of
System Programming .
Task List: Adding a QCC Operator Position
o
Obtain Form 2a, System Numbering: Extension Jacks, Form 6a, Optional
Operator Features, and 5d, Queued Call Console (QCC).
Type of Telephone
MLX-20L
MLX-20L
MLX-28D
BIS-34D, BIS-22, or BIS-22D
analog multiline telephone
MERLIN II Display Console
Maximum
Positions
4
8
6
Issue 1
June 1997
Page 6-61