Troubleshooting; Customer Self Service Center On The Internet; When You Need Help - Lucent Technologies PARTNER Advanced Communications System Programming And Use Instructions

Troubleshooting

The following sections describe various difficulties that might occur, possible
causes for the difficulty, and procedures you can follow to try to solve the problem.
Programming procedure names are shown in boldface type; for more information
about a specific procedure, refer to the procedure name in Chapter 5.
Customer Self Service Center
on the Internet
If you can access the Internet, you can use the Customer Self Service Center to
get on-line information such as:
If you have a service agreement, active lease, or warranty, you also can get
on-line information such as:
The Internet address for the Customer Self Service Center is:
http://www.lucent.com/BusinessWorks/selfservice

When You Need Help

If you have a problem with your system, you may be able to solve it by following
the appropriate troubleshooting procedures described in this chapter. If not, you
can call for help. If you need assistance when installing, programming or
using your system, contact your local Authorized Dealer or call Lucent
Technologies Technical Service Center at 1-800-628-2888. In the continental
U.S., Lucent Technologies provides a toll-free customer hotline 24 hours a
day. Consultation charges may apply. Outside the continental U.S., contact
your Lucent Technologies Representative or local Authorized Dealer.
Answers to frequently asked questions
800 number directory
Feature programming tips
Notification of changes to products
Product documentation
Chat service
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