Lucent Technologies PARTNER Advanced Communications System Programming And Use Instructions page 254

Feature Reference
Examples
Here are some useful applications for Group Call Distribution:
Place the extensions of employees who work in a department in a Hunt
Group and assign one or more outside lines to the group. Doing so lets
outside callers ring the group directly without having to be transferred by
the receptionist. For example, a mail-order company assigns the
extensions of its sales representatives to a Hunt Group and assigns a line
to the group. The company then publishes the number as its customer
service number, so that a caller can reach a sales representative directly to
place an order.
If you install a voice messaging system, assign the system extensions
associated with the voice messaging system hardware to Hunt Group 7.
Then, use this procedure to assign outside lines to Hunt Group 7 for
Automated Attendant Service. Callers hear a greeting and are prompted to
enter digits to transfer to a specific extension or group without the
assistance of the receptionist.
Valid Entries
1 = Assigned (for hunting to groups 1–6, or to group 7 for the voice messaging
system's Automated Attendant Service)
2 = Not Assigned
3 = VMS Line Cover (available only for Hunt Group 7)
Programming
(See Figure 2-3 on page 2-22 for the location of special programming buttons such
s
as
To set up lines for Group Call Distribution:
1. Press
10 or 11.
2. At the Group: prompt, enter a group number (1–6; 7 for the voice
messaging system). For example, to select group 1, press
3. At the Line: prompt, enter the desired line number. For example, to select
line 1, press
4. To assign or remove a line for groups 1–6, or to assign or remove a line or
use VMS Line Cover for group 7, press
displays.
5. At this point:
6. Select another procedure or exit programming mode.
5-144
e
and on system phones.)
f 0 0 s s # 2 0 6
0 1
.
To program another line, press
number shows on the display. Then repeat Step 4.
To program another group, press
new group number, and repeat Steps 3 and 4.
1
.
D
until the appropriate value
n p
or until the line
N P
at extension
, enter a