Getting Help - Cabletron Systems 9A656-04 Configuration Manual

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GETTING HELP

For additional support related to this device or document, contact Enterasys Systems using
one of the following methods:
World Wide Web
Phone
Internet mail
FTP
Login
Password
To send comments or suggestions concerning this document, contact
the Cabletron Systems Technical Writing Department via the following
email address: TechWriting@enterasys.com
Make sure to include the document Part Number in the email message.
Before calling Enterasys Systems, have the following information ready:
• Your Enterasys Systems service contract number
• A description of the failure
• A description of any action(s) already taken to resolve the problem (e.g., changing mode
switches, rebooting the unit, etc.)
• The serial and revision numbers of all involved Enterasys Systems products in the network
• A description of your network environment (layout, cable type, etc.)
• Network load and frame size at the time of trouble (if known)
• The device history (i.e., have you returned the device before, is this a recurring problem,
etc.)
• Any previous Return Material Authorization (RMA) numbers
9A656-04/9A686-04 Configuration Guide
http://www.cabletron.com/
(603) 332-9400
support@cabletron.com
ftp://ftp.cabletron.com/
anonymous
your email address
Getting Help
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