Getting Help - Cabletron Systems MicroMMAC-22T User Manual

PREFACE

GETTING HELP

If you need technical assistance with your MicroMMAC-T or have any
questions, comments, or suggestions concerning this manual, contact
Cabletron Systems Technical Support using any of the following
methods:
Phone
CompuServe
Internet mail
FTP
Login
Password
BBS
Modem setting
For additional information about Cabletron Systems products and
services, visit our World Wide Web site: http://www.cabletron.com/
Before calling Cabletron Systems Technical Support, have the following
information ready:
A description of the failure
•
• A description of any action(s) already taken to resolve the problem
(e.g., rebooting the unit)
• A description of your network environment (layout, cable type, etc.)
Network load and frame size at the time of trouble (if known)
•
The serial and revision numbers of all Cabletron Systems products in
•
the network (MicroMMAC-T information listed on its Local
Management Password screen)
The device history (i.e., have you returned the device before, is this a
•
recurring problem?)
Any previous Return Material Authorization (RMA) numbers
•
xvi
(603) 332-9400
Monday – Friday; 8
GO CTRON from any ! prompt
support@ctron.com
ctron.com (134.141.197.25)
anonymous
your email address
(603) 335-3358
8N1: 8 data bits, 1 stop bit, No parity
. . – 8 . . Eastern Time
A M P M