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Installing the Screen
Capture Utility
This chapter includes the following topics:
About installing the Screen Capture utility
ServiceDesk provides a Screen Capture utility that lets users capture images of
their computer screens.
The Screen Capture utility is available in several areas in the ServiceDesk portal.
For example, a user can capture an error message and attach it to an incident.
Any process worker can attach an image to a chat session.
About installing the Screen Capture utility
Installing the Screen Capture utility with Package Delivery
Downloading the Screen Capture Utility installation file
Chapter
7
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