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104
Configuring the initial ServiceDesk settings
Re-running the ServiceDesk installation
(Advanced Settings only) Specify where to store workflow details such as
task assignments and deadlines.
See
"Workflow Persistence page"
Symbus ORM Settings page
(Advanced Settings only) Configure the settings that specify how to enable
communications between the Process Manager database and the workflow
details.
The workflow details include data such as task assignments and deadlines.
See
"Symbus ORM page"
System Check page
Review the results of the system checks that the ServiceDesk installation
performs. You can view descriptions of any warnings and failures and you
can also save those descriptions to a log file.
See
"System Check page"
6
On the Ready to Install page, review all the installation settings that you
entered, and then take one of the following actions:
If the settings are
correct
If any of the settings are
not correct
7
On the Installing page, you can view the installation s status.
To see the installation status in detail, click Details.
8
When the installation finishes, on the Installing page, take one of the
following actions:
To skip the configuration segment and
exit the installation
To re-run the configuration segment of
the wizard
To re-run the configuration segment of the ServiceDesk Setup wizard
1
On the Welcome page, click Custom Installation.
2
On the Installation Components page, click Database Reporting, and then
uncheck all the other options, and then click Continue.
on page 83.
on page 83.
on page 85.
Click Install.
Click Back to back up through the setup wizard and change
them.
Click Cancel.
Click Next.
See
To re-run the configuration segment
of the ServiceDesk Setup
wizard.
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