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Configuring the initial ServiceDesk settings
Configuring the ServiceDesk application software during installation
Configuring the ServiceDesk application software
during installation
The configuration segment of the ServiceDesk Setup wizard lets you configure
the ServiceDesk application software. This configuration consists of selecting the
parts of ServiceDesk to install, configuring communication settings, mapping
Active Directory groups, and installing sample data.
This task continues the installation of the ServiceDesk application software. The
configuration begins when the installation segment of the wizard finishes.
See
"Installing the ServiceDesk application software on the ServiceDesk server
computer"
on page 61.
This configuration is different from the configuration of the ServiceDesk portal.
See
"About configuring the ServiceDesk application software"
on page 124.
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