Symantec SERVICEDESK 7.0 MR2 - IMPLEMENTATION GUIDE V1.0 Implementation Manual page 50

50 Planning to install ServiceDesk
Server configuration options for the ServiceDesk installation
Typical server
configurations
Additional server
configurations
Both Symantec Management Platform and ServiceDesk have their
Figure 4-1
own off-box SQL Server computer
Notification Server
(Symantec
Management
Platform)
SQL Server
The most commonly-used configurations are as follows:
SQL Server is installed off-box for both the Symantec
Management Platform and the ServiceDesk application
software.
See Figure 4-1.
The Symantec Management Platform and the ServiceDesk
application software share an off-box SQL Server installation.
See Figure 4-2.
Examples of additional configurations are as follows:
SQL Server is installed off-box for either the Symantec
Management Platform or the ServiceDesk application
software.
SQL Server is installed on-box for either the Symantec
Management Platform or the ServiceDesk application software
or both.
One of the applications uses an on-box installation of SQL
Server and shares it with the other application.
One of the applications uses an on-box installation of SQL
Server and the other application uses an off-box installation
of SQL Server.
SQL Server
ServiceDesk Server