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Installing the Screen Capture utility with Package
Delivery
ServiceDesk provides a Screen Capture utility that lets users capture images of
their computer screens.
You can install the utility on multiple managed computers from the Symantec
Management Platform. A predefined Package Delivery task is created when you
install the ServiceDesk solution software on the platform.
See
"About installing the Screen Capture utility"
This task is an optional step in the process for installing ServiceDesk.
See
"Installing the ServiceDesk application software"
To install the Screen Capture utility through Package Delivery
1
In the Symantec Management Console, on the Manage menu, click Jobs and
Tasks.
2
In the left pane, under Jobs and Tasks, expand Software > Package Delivery.
3
In the right pane, double-click ScreenShot Utility Installation.
4
On the task page, click either of the following:
Quick Run
Lets you run the task on a single destination as soon as possible, unless
it must wait for a maintenance window.
New Schedule
Lets you schedule the task to run at a specific time.
For more information, see the topics about task schedule options in the
Symantec Management Platform Help.
5
Select the computers to run the task on.
For more information, see the topics about specifying the targets of a policy
or task in the Symantec Management Platform Help.
6
(Optional) To create multiple schedules and computer lists for this task, repeat
step
4
through step 5.
7
On the task page, save the changes.
Installing the Screen Capture Utility
Installing the Screen Capture utility with Package Delivery
on page 109.
on page 59.
111
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