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Installation Preview page
Installation Summary page
This page lets you review the ServiceDesk settings that you configured before you
commit to installing them. It appears during the configuration segment of the
ServiceDesk Setup wizard.
See
"Configuring the ServiceDesk application software during installation"
on page 88.
Options on the Installation Preview page
Table 6-10
Option
View Details
View Configuration
Details
Save Settings
Install
This page provides a summary of the configuration installation and lets you exit
the ServiceDesk Setup wizard. It also lets you migrate data from Helpdesk Solution
6.5.
See
"Configuring the ServiceDesk application software during installation"
on page 88.
See
"About migrating data from Helpdesk Solution"
Options on the Installation Summary page
Table 6-11
Option
Open ServiceDesk
Configuring the initial ServiceDesk settings
Description
Lets you view more information about an item s settings.
Displays a Web page that lists all the settings that resulted from
your selections in the configuration section of the ServiceDesk
Setup wizard.
Lets you save an XML file that contains all the settings that you
used for the configuration.
When you check this option, you can specify the file location and
name. The default file name is AutoConfiguration.xml.
Typically, you use this settings file for support purposes or when
you need to reconfigure ServiceDesk. You specify the file on the
Welcome page and the saved settings appear on the wizard pages
as you step through the configuration.
Begins the installation of the ServiceDesk settings.
Description
Opens the logon page of the ServiceDesk portal.
Installation Preview page
on page 113.
101
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