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To migrate categories from Helpdesk Solution
1
In the ServiceDesk portal, click Submit Request.
2
On the Submit Request page, under Service Catalog, click ServiceDesk.
3
Under New Requests, click Migrate Helpdesk Categories.
4
In the Migrate Categories wizard, on the Welcome page, enter the Notification
Server computer credentials for the Helpdesk Solution whose data you want
to migrate.
5
Click Next.
6
On the Choose Categories page, select the categories to migrate, and then
click Migrate.
7
When the migration finishes, click Close.
Migrating data from Altiris® Helpdesk Solution
Migrating categories from Helpdesk Solution
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