Ruijie RG-RAP73Pro Cookbook page 27

Installation Guide
6
Troubleshooting
6.1 General Troubleshooting Flowchart
Check whether the AP is installed
properly.
Check whether the power supply is
properly connected.
Check whether the LED is normal.
Check whether cables are properly
connected with ports.
Contact Ruijie technical support to
check whether hardware faults exist.
6.2 Common Faults
6.2.1 The Status LED Is Off After the AP Is Powered On

If the AP is powered by PoE, verify that the PSE is 802.3at-compliant and the Ethernet cable is connected
properly.

If the AP is powered by a DC adapter, verify that the adapter has mains input and works properly and the
adapter supports 54 V DC output.
6.2.2 After an Ethernet Cable or Optical Cable is Connected, the Ethernet Interface or
Optical Port Cannot Be Used
Verify that the device at the other end of the Ethernet cable is working properly. Then, verify that the cable is
capable of providing the required data rate and is properly connected.
6.2.3 A Client Cannot Discover the AP
(1) Verify that the AP is properly powered.
Start
End
19
Troubleshooting