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Ruijie Networks reserves the right to modify the content of the document without any notice or prompt. This manual is designed merely as a user guide. Ruijie Networks has tried its best to ensure the accuracy and reliability of the content when compiling this manual, but it does not guarantee that the content of the manual is completely free of errors or omissions, and all the information in this manual does not constitute any explicit or implicit warranties.
Preface Audience This document is intended for: Network engineers Technical support and servicing engineers Network administrators Technical Support Official Website of Ruijie Reyee: https://reyee.ruijie.com Technical Support Website: https://reyee.ruijie.com/en-global/support Case Portal: https://www.ruijienetworks.com/support/caseportal Community: https://community.ruijienetworks.com ...
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Note An alert that contains additional or supplementary information that if not understood or followed will not lead to serious consequences. Specification An alert that contains a description of product or version support. Note This manual introduces the product model, port type and CLI for your reference. In case of any discrepancy or inconsistency between the manual and the actual version, the actual version prevails.
Contents Preface ..............................I 1 Fast Internet Access ........................... 1 1.1 Configuration Environment Requirements ................1 1.1.1 PC ..........................1 1.2 Default Configuration ......................... 1 1.3 Login to Web Interface ....................... 1 1.3.1 Connecting to the Access Point ..................1 1.3.2 Configuring the IP Address of the Management Client ..........
Wireless Connection On a mobile phone or laptop, search for wireless network @Ruijie-SXXXX (XXXX is the last four digits of the MAC address of each device). In this mode, you do not need to set the IP address of the management Client, and you can skip the operation in 1.3.2 Configuring the IP Address of the Management...
Fast Internet Access Configuration Guide 1.3.2 Configuring the IP Address of the Management Client Configure an IP address for the management client in the same network segment as the default IP address of the device (The default device IP address is 10.44.77.254, and the subnet mask is 255.255.255.0.) so that the management client can access the device.
Fast Internet Access Configuration Guide If you forget the IP address or password, hold down the Reset button on the device panel for more than 5 seconds when the device is connected to the power supply to restore factory settings. After restoration, you can use the default IP address and password to log in.
Fast Internet Access Configuration Guide Caution After switching to the router mode, the device's LAN IP address will change to 192.168.120.1. Please obtain an IP address automatically for your management client and enter 10.44.77.254 into the address bar of the browser to log in to web interface again.
Fast Internet Access Configuration Guide 1.5.2 Configuration Steps 1. Add a Device to Network You can manage and configure all devices in the network in batches by default. Please verify the device count and network status before configuration. Note New devices will join in a network automatically after being powered on. You only need to verify the device count.
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Fast Internet Access Configuration Guide If a new device is detected not in the network, click Add to My Network and enter its management password to add the device manually. 2. Creating a Network Project (1) Click Start Setup to configure the Internet connection type and Wi-Fi network. ...
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Fast Internet Access Configuration Guide (2) Click Next. On the page that is displayed, set the project name and management password. Project Name: Identify the network project where the device is located. Management Password: The password is used for logging in to the management page. Click Finish.
Fast Internet Access Configuration Guide The device can access the Internet now. Bind the device with a Ruijie Cloud account for remote management. Follow the instruction to log in to Ruijie Cloud for further configuration. Note If your device is not connected to the Internet, click Exit to exit the configuration wizard.
Fast Internet Access Configuration Guide Caution No Ethernet cable is required in the wireless repeater mode. The wireless network stability can be affected by many factors. Therefore, the wired connection is recommended. 1.7.2 Configuration Steps (1) Connect the device to a power supply without connecting an Ethernet cable to the uplink port, and click Start Setup.
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Fast Internet Access Configuration Guide (4) Set the SSID and password and click Save. Then, the Wi-Fi network will be restarted. (5) Set the country/region code and time zone, and click Save.
Fast Internet Access Configuration Guide Introduction to the Web Interface To facilitate flexible device management, the Web page displays different system configuration menus in different work modes. For details about the work mode, see Switching Work Mode. As to the RG-RAP72Pro model, please refer to 1.8.1 Management Page for Wi-Fi 7 Products.
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Fast Internet Access Configuration Guide Network–Wide Mode Local Device Mode To access the local device mode for the configuration and management of a single device, perform the following steps: ○ Method 1: Click the device name in the One Device menu and then click Config. ○...
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Fast Internet Access Configuration Guide 2. Disabling Self-Organizing Network Discovery If a device is in standalone mode, you can configure and manage only the currently logged in device. The web interface displays the configuration menu of a single device on the left side.
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Fast Internet Access Configuration Guide...
Network Monitoring Configuration Guide Network Monitoring Choose Network-Wide > Workspace > Topology. The Overview webpage displays the current network topology, real-time uplink and downlink flow, networking status, and the number of users. The quick access to network and device settings is also provided on the Overview webpage.
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Network Monitoring Configuration Guide Click the egress gateway to view real-time traffic information of the device. Click the device in the topology to view the operating status and configuration of the device and configure the device functions. The hostname is set to the product model by default. You can click to modify the hostname.
Network Monitoring Configuration Guide The update time of the topology is displayed at the bottom left corner. Click Refresh to update the topology to the latest status. Please wait for a few minutes for the update. Adding Network Devices 2.2.1 Wired Connection (1) If a new device is connected to the device in the network through wired connection, a prompt message will...
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Network Monitoring Configuration Guide of devices that are not in SON is displayed under the Devices at the top left corner of the page. Click Handle to add the device to the current network. (2) Go to the Network List page, click Other Network to select the target device and click Add to My Network. If the target device is not configured yet, you can add the device directly without a password.
Network Monitoring Configuration Guide 2.2.2 AP Mesh 1. Overview After being powered on and enabled with Mesh (see 3.21 Enabling Reyee Mesh for details), a Mesh-capable new AP can be paired with other Mesh-capable wireless devices on the target network through multiple ways. Then the AP will be synchronized its Wi-Fi configuration with other devices automatically.
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Network Monitoring Configuration Guide The master device must be properly configured. Otherwise, AP mesh failure may occur due to constant channel scanning. The new AP must be in factory status. It can be scanned only when the live network is enabled with Mesh (see 3.21 Enabling Reyee Mesh for details).
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Network Monitoring Configuration Guide (6) Click View Details following the icon to obtain information about the uplink device and RSSI. 4. Configuration Steps for Search-based Pairing Caution Uplink device is an AP or EGW router. The master device must be properly configured. Otherwise, AP mesh failure may occur due to constant channel scanning.
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Network Monitoring Configuration Guide (3) On the AP Mesh page, click Scan to scan devices that are not connected to the network via an Ethernet cable. (4) Select the APs to be added and click Add to My Network. No more than eight APs are allowed at a time. Wait until network merging finishes.
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Network Monitoring Configuration Guide (5) Check the topology on the Physical Topology page to make sure that the new AP has connected to the uplink device in wireless mode. (6) Power off the new AP and install it as planned. (7) Log in to the web interface of a device on the target network.
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Network Monitoring Configuration Guide 5. Configuration Steps for Wired Pairing Caution Uplink device is an AP, EG router, or EGW router. The new AP must be in factory status. It can be scanned only when the live network is enabled with Mesh (see 3.21 Enabling Reyee Mesh for details).
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Network Monitoring Configuration Guide (6) Click View Details following the icon to obtain information about the uplink device and RSSI. 6. Enabling WAN Port The WAN port works as the wired uplink port of the AP by default. For the AP added to the target network through Mesh pairing, the WAN port is disabled by default.
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Network Monitoring Configuration Guide (2) Choose Config > Advanced > Enable WAN, toggle on Enable, and click Save. 7. Querying Mesh APs and Mesh Details (1) Log in to the web interface of a device on the target network. (2) Query Mesh APs. ...
Network Monitoring Configuration Guide (3) Query Mesh networking details. In Network-Wide mode, choose Devices > AP. Select the target AP, and click View Details in the Relay Information column to obtain the Mesh networking details. Managing Network Devices You can view information of all devices on the network. You can configure and manage all devices on the network by simply logging in to only one device on the network.
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Network Monitoring Configuration Guide Click Manage to configure the selected device. Click Select to select an offline device, and click Delete Offline to remove the selected device from the list and the topology.
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Network Monitoring Configuration Guide Alternatively, you can select an existing wired VLAN and click Setup to edit the VLAN. (1) Configure the VLAN ID, address pool server, and DHCP pool. The gateway is configured as the address pool server by default to assign IP addresses to clients. If an access switch exists in the network, you can select the access switch as the address pool server.
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Network Monitoring Configuration Guide (2) Select the target switch in the topology and all member ports in the VLAN, and click Next. (3) Please confirm the delivered configurations and click Save. The configurations will take effect after a few minutes.
Network Monitoring Configuration Guide 2.4.2 Configuring Wi-Fi VLAN Choose Network-Wide > Workspace > Network Planning. On the Network Planning page, click Add Wi-Fi LAN. Alternatively, you can select an existing wireless VLAN and click Setup to edit the VLAN.
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Network Monitoring Configuration Guide (1) Configure the SSID, Wi-Fi password and band. Click Expand to expand the advanced settings and set the parameters. Then, click Next. (2) Configure the VLAN ID, address pool server and DHCP pool. The gateway is configured as the address pool server by default to assign IP addresses to clients.
Configuration Guide Wi-Fi Network Settings Wi-Fi Network Settings Note Wi-Fi network settings covers the Wi-Fi settings of the currently logged in devices and the management of all wireless devices in the network. In Network mode, the Wi-Fi network settings are synchronized to all wireless devices in the network.
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Configuration Guide Wi-Fi Network Settings (3) Click to create a new group. Up to 8 groups can be added. You can click to edit the group name and click to delete the group. The default group cannot be deleted and its name cannot be edited. (4) Click the group name on the left part to view all devices in this group.
Configuration Guide Wi-Fi Network Settings Adding a Wi-Fi Network (1) Go to the page for configuration. Method 1: Choose Network-Wide > Workspace > Wireless > Wi-Fi > Wi-Fi List. Method 2: Choose One-Device > Config > WLAN > Wi-Fi > Wi-Fi List. (2) Click Add Wi-Fi.
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Configuration Guide Wi-Fi Network Settings (4) Click advanced Settings to configure more Wi-Fi parameters. After configuration, click OK. After the Wi-Fi is added, a client can detect the SSID, and the Wi-Fi information is displayed in the Wi-Fi list. Table 3-1 Wi-Fi Configuration Parameters Parameter Description...
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Configuration Guide Wi-Fi Network Settings Parameter Description Set the band used by the Wi-Fi signal. The options are 2.4 GHz and 5 GHz. The 5 GHz band provides faster network transmission rate and less interference than the 2.4 GHz band, but is inferior to the 2.4 GHz band in terms of signal coverage Band range and wall penetration performance.
Configuration Guide Wi-Fi Network Settings Parameter Description After this function is enabled, the device sends game packets preferentially, XPress providing more stable wireless network for games. After this function is enabled, clients keep their IP addresses unchanged when Layer-3 Roaming associating with the same Wi-Fi.
Configuration Guide Wi-Fi Network Settings Hiding the SSID 3.5.1 Overview Hiding the SSID can prevent unauthorized clients from accessing the Wi-Fi network and enhance network security. After this function is enabled, the mobile phone or PC cannot search out the SSID. Instead, you have to manually enter the correct SSID and Wi-Fi password.
Configuration Guide Wi-Fi Network Settings (2) Click to expand advanced settings, turn on Band Steering in the expanded settings, and click OK. After the function is enabled, the client supporting 5 GHz selects the 5G Wi-Fi network preferentially. Configuring Wi-Fi 6 Caution The function takes effect only on APs supporting the IEEE 802.11ax protocol.
Configuration Guide Wi-Fi Network Settings Configuring Wi-Fi 7 Caution This configuration takes effect only on APs that support the IEEE 802.11be protocol. Clients also need to support the IEEE 802.11be protocol in order to experience high-speed Internet access brought by Wi-Fi 7. Disable this feature if the client does not support Wi-Fi 7.
Configuration Guide Wi-Fi Network Settings and click Edit. Method 2: Choose One-Device > Config > WLAN > Wi-Fi > Wi-Fi List. Select the Wi-Fi network, and click Edit. (2) Click advanced Settings. Enable 802.11r, and click OK. 3.13 Configuring a Guest Wi-Fi 3.13.1 Overview This Wi-Fi network is provided for guests and is disabled by default.
Configuration Guide Wi-Fi Network Settings 3.14 Configuring Wireless Rate Limiting 3.14.1 Overview The device supports four rate limiting modes: client-based rate limiting, SSID-based rate limiting, AP-based rate limiting, and packet-based rate limiting. For the same client, if multiple rate limiting modes are configured, the priority order is as follows: client-based rate limiting >...
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Configuration Guide Wi-Fi Network Settings (1) Enable Wireless Rate Limiting. (2) Click Add. In the dialog box that appears, set the MAC address and uplink and downlink rate limit values of the client, and click OK.
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Configuration Guide Wi-Fi Network Settings Configuring SSID-based Rate Limiting Method 1: Choose Network-Wide > Workspace > Wireless > Rate Limiting > SSID-based Rate Limiting. (1) Enable Wireless Rate Limiting. (2) Click Edit in the Action column of the target SSID. In the dialog box that appears, set the uplink and downlink rate limit modes and values, and click OK.
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Configuration Guide Wi-Fi Network Settings Configuring AP-based Rate Limiting Choose Network-Wide > Workspace > Wireless > Rate Limiting > AP-based Rate Limiting. (1) Enable Wireless Rate Limiting. (2) Set the uplink and downlink rate limit modes to Rate Limit Per User, configure the rate limit values, and click Configuring Packet-based Rate Limiting Choose Network-Wide >...
Configuration Guide Wi-Fi Network Settings 3.15 Configuring Wi-Fi Blocklist or Allowlist 3.15.1 Overview You can configure the global or SSID-based blocklist and allowlist. The MAC address supports full match and OUI match. Wi-Fi blocklist: Clients in the Wi-Fi blocklist are prevented from accessing the Internet. Clients that are not added to the Wi-Fi blocklist are free to access the Internet.
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Configuration Guide Wi-Fi Network Settings and not allowed to access the Wi-Fi network. The global blocklist and allowlist settings take effect on all Wi-Fi networks of the access point. 2. Configuring an SSID-based Blocklist/Allowlist Choose Network-Wide > Workspace > Wireless > Blocklist and Allowlist > SSID-Based Blocklist/Allowlist. Select a target Wi-Fi network from the left column, select the blocklist or allowlist mode and click Add to configure a blocklist or allowlist client.
Configuration Guide Wi-Fi Network Settings 3.16 Optimizing Wi-Fi Network 3.16.1 Overview The device detects the surrounding wireless environment and selects the appropriate configuration upon power- on. However, network stalling caused by wireless environment changes cannot be avoided. You can optimize the network with one single click, analyze the wireless environment around the access point and select appropriate parameters.
Configuration Guide Wi-Fi Network Settings 3.16.3 Configuring Global Radio Settings 1. Optimizing the Channel Width Choose Network-Wide > Workspace > Wireless > Radio Setting. A network with a lower channel width is more stable, while a network with a higher channel width is susceptible to interference.
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Configuration Guide Wi-Fi Network Settings 2. Configuring the Multicast Rate Choose Network-Wide > Workspace > Wireless > Radio Setting. If the multicast rate is too high, the packet loss rate of multicast packets may increase. If the multicast rate is too low, the radio interface may become busy.
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Configuration Guide Wi-Fi Network Settings If the access point is associated with too many clients, it will have a lower performance, affecting user experience. After you configure the threshold, new clients over the threshold will not be allowed to access the Wi-Fi network. You can lower the threshold if there is requirement for bandwidth per client.
Configuration Guide Wi-Fi Network Settings Caution In the self-organizing network mode, the kick-off threshold settings will be synchronized to all devices in the network. 3.16.4 Configuring Standalone Radio Settings Go to the configuration page. Method 1: Choose One-Device > Config > WLAN > Radio Setting. ...
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Configuration Guide Wi-Fi Network Settings 1. Optimizing the Radio Channel Method 1: Choose One-Device > Config > WLAN > Radio Setting. Method 2: Choose Network-Wide > Devices > Manage > Config > WLAN > Radio Setting. Choose the best channel identified by Wi-Fi Moho or other Wi-Fi scanning App. Click Save to make the configuration take effect immediately.
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Configuration Guide Wi-Fi Network Settings 2. Optimizing the Transmit Power Method 1: Choose One-Device > Config > WLAN > Radio Setting. Method 2: Choose Network-Wide > Devices > Manage > Config > WLAN > Radio Setting. A greater transmit power indicates a larger coverage and brings stronger interference to surrounding wireless routers.
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Configuration Guide Wi-Fi Network Settings 4. Configuring Access Threshold Method 1: Choose One-Device > Config > WLAN > Radio Setting. Method 2: Choose Network-Wide > Devices > Manage > Config > WLAN > Radio Setting. When the wireless signal of the end user is lower than the access threshold set on the device, the client cannot detect the wireless signal of the device.
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Configuration Guide Wi-Fi Network Settings When the wireless signal of the end user is lower than the response RSSI threshold configured on the device, the client cannot detect the wireless signal of the device. The smaller the response RSSI threshold is configured, the less the environmental factors interfere with the AP.
Configuration Guide Wi-Fi Network Settings 3.16.5 Configuring WIO Choose Network-Wide > Workspace > WLAN Optimization. Select the optimization mode. Then, click OK to optimize the wireless network. Caution WIO is supported only in the self-organizing network mode. The client may be offline during the optimization process. The configuration cannot be rolled back once optimization starts.
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Configuration Guide Wi-Fi Network Settings Parameter Description In this mode, external interference and bandwidth are considered. A deep optimization is performed to optimize channel, power, and management frame power. Click to expand Advanced Settings to configure the scanning time, channel bandwidth and channels. Scanning time: Indicates the time for scanning channels during the optimization.
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Configuration Guide Wi-Fi Network Settings After the optimization starts, please be patient and wait for the optimization to complete. After optimization is completed, you can click Cancel Optimization to restore the optimized RF parameters to their default values. Click Back to Home to perform wireless optimization again.
Configuration Guide Wi-Fi Network Settings Click Optimization Record to view the details of the latest optimization. You are advised to set a scheduled task to optimize the wireless network in the early hours of the morning or when the network is idle. 3.16.6 Configuring Wi-Fi Roaming Optimization (802.11k/v) Choose Network-Wide...
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Configuration Guide Wi-Fi Network Settings Choose the optimization mode. Click Enable and the Wi-Fi roaming is further optimized through the 802.11k/v protocol. Smart clients compliant with 802.11k/v can switch to the APs with better signal and faster speed during the roaming process, ensuring high-speed wireless connectivity. To ensure smart roaming effect, the WLAN environment will be auto scanned when Wi-Fi roaming optimization is first enabled.
Configuration Guide Wi-Fi Network Settings 3.17 Configuring IGMP Snooping 3.17.1 Overview 1. IGMP Snooping IGMP snooping allows switches to listen for and analyze IGMP (Internet Group Management Protocol) messages in order to determine which switch ports are connected to hosts that are interested in specific multicast groups.
Configuration Guide Wi-Fi Network Settings Note method 2 is supported only when the AP is the master device. When a client accesses a Wi-Fi network, the message "No Internet connection" or "The Wi-Fi is not connected to the Internet" may be displayed. The possible cause is that the client's operating system introduces an Internet detection mechanism.
Configuration Guide Wi-Fi Network Settings After certain smart home devices are associated with a remote AP, they are unable to re-associate with a nearby AP, resulting in poor user experience and significant delays. With the Intelligent Association feature enabled, clients can dynamically select the access point for association, eliminating issues related to poor user experience caused by remote associations.
Configuration Guide Wi-Fi Network Settings Caution The Forced Association feature may cause the client to go offline or fail to associate with the AP. Therefore, exercise caution when performing this configuration. 3.24 Configuring AP Load Balancing 3.24.1 Overview The AP load balancing function is used to balance the load of APs in the wireless network. When APs are added to a load balancing group, clients will automatically associate with the APs with light load when the APs in the group are not load balanced.
Configuration Guide Wi-Fi Network Settings 3.24.2 Configuring Client Load Balancing Choose Network-Wide > Workspace > Wireless > Load Balancing. Click Add. In the dialog box that appears, set Type to Client Load Balancing, and configure Group Name, Members, and Rule.
Configuration Guide Wi-Fi Network Settings Table 3-4 Client Load Balancing Configuration Parameters Parameter Description Group Name Enter the name of the AP load balancing group. Type Select Client Load Balancing. Configure a detailed load balancing rule, including the maximum number of clients allowed to associate with an AP, the difference between the currently associated client count and client count on the AP with the lightest load, and the number of attempts to the AP with full load.
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Configuration Guide Wi-Fi Network Settings Table 3-5 Traffic Load Balancing Configuration Parameters Parameter Description Group Name Enter the name of the AP load balancing group. Type Select Traffic Load Balancing. Configure a detailed load balancing rule, including the maximum traffic allowed on an AP, the difference between the current traffic and the traffic on the AP with the lightest load, and the number of attempts to the AP with full load.
To use the wireless authentication function, ensure that the AP is added to Ruijie Cloud and is online. Then, configure a portal template on Ruijie Cloud and apply it to a specific SSID. When STAs connect to this SSID and access the network, the AP allows STAs added to the authentication-free lists configured on the web interface (excluding those added to the MAC address blocklist) to access the network without authentication.
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Configuration Guide Wi-Fi Network Settings (4) Configure basic information of the portal template. Table 3-6 Portal Template Configuration Parameters Parameter Description Portal Name Indicates the name of a captive portal template. Select One-click Login, which indicates login without the username and password.
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Configuration Guide Wi-Fi Network Settings Table 3-7 Portal Page Configuration Parameters Parameter Description Logo Select whether to display the logo image. Logo Image When Logo is set to Image, upload the logo picture or select the default logo. Logo Position Select the logo position (Upper, Middle, or Lower).
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Configuration Guide Wi-Fi Network Settings Parameter Description When Background is set to Image, upload the background image or select Background Image the default image. When Background is set to Solid Color, configure the background color. The Background Mask Color default value is #ffffff. Welcome Message Select the welcome message with the image or text.
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Configuration Guide Wi-Fi Network Settings Table 3-8 Captive Portal Configuration Parameters Parameter Description Policy Name Indicates the name of a captive portal template. Indicates the authentication mode to which the captive portal applies: Inner: Cloud-based authentication. The built-in authentication server in the public cloud is used for authentication.
1. Configuring a Portal Template with the Authentication Mode Set to Voucher (1) Log in to Ruijie Cloud, choose Project > Configuration > Auth & Accounts > Authentication > Captive Portal, and select a network that needs to configure wireless authentication.
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Configuration Guide Wi-Fi Network Settings (4) Configure basic information of the portal template. Table 3-9 Portal Template Configuration Parameters Parameter Description Portal Name Indicates the name of a captive portal template. Login Options Select Voucher, which indicates login with a random eight-digit password. Show Balance Page Indicates the available duration, time, or data after portal authentication.
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Configuration Guide Wi-Fi Network Settings Table 3-10 Portal Page Configuration Parameters Parameter Description Logo Select whether to display the logo image.
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Configuration Guide Wi-Fi Network Settings Parameter Description When Logo is set to Image, upload the logo picture or select the default logo. Logo Image Logo Position Select the logo position (Upper, Middle, or Lower). Background Select the background with the image or the solid color. When Background is set to Image, upload the background image or select Background Image the default image.
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Configuration Guide Wi-Fi Network Settings 2. Configuring Policy Info Configure basic information of the policy info to add captive portal. After the configuration, click OK for the configurations to take effect. Note When Encryption Mode is set to a value other than WPA2-Enterprise(802.1x), the Captive Portal page is available.
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Click Add Page to customize a portal page. 3. Adding a Voucher (1) Log in to Ruijie Cloud, choose Project > Auth & Accounts > Accounts > User Management, and select a network in this account. (2) Configure a user group.
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Configuration Guide Wi-Fi Network Settings Configure user group parameters. After the configuration, click OK. User Group Name: indicates the user group name. Price: indicates the price of the user group. Mark user groups by numeral. The current version has no impact on network usage.
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Configuration Guide Wi-Fi Network Settings Maximum upload rate: indicates the maximum upload rate. Maximum download rate: indicates the maximum download rate. Bind MAC on first use: indicates that the MAC address of the first device used will be bound and other devices used by the same user will be prohibited from accessing the Internet.
1. Configuring a Portal Template with the Authentication Mode Set to Account (1) Log in to Ruijie Cloud, choose Project > Configuration > Auth & Accounts > Authentication > Captive Portal, and select a network that needs to configure wireless authentication.
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Configuration Guide Wi-Fi Network Settings (4) Configure basic information of the portal template. Table 3-12 Portal Template Configuration Parameters Parameter Description Portal Name Indicates the name of a captive portal template. Select Account, which indicates login with the account and password. Login Options Show Balance Page Indicates the available duration, time, or data after portal authentication.
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Configuration Guide Wi-Fi Network Settings Table 3-13 Portal Page Configuration Parameters Parameter Description Logo Select whether to display the logo image. When Logo is set to Image, upload the logo picture or select the default logo. Logo Image Logo Position Select the logo position (Upper, Middle, or Lower).
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Configuration Guide Wi-Fi Network Settings Parameter Description Text Color in Box Select the text color in the box. The default value is #ffffff. (6) After the configuration, click OK to save the portal template configurations. 2. Configuring Policy Info Configure basic information of the policy info to add captive portal. After the configuration, click OK for the configurations to take effect.
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Click Add Page to customize a portal page. 3. Adding an Account (1) Log in to Ruijie Cloud, choose Project > Auth & Accounts > Accounts > User Management, and select a network in this account. (2) Configure a user group.
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Configuration Guide Wi-Fi Network Settings Configure user group parameters. After the configuration, click OK. User Group Name: indicates the user group name. Price: indicates the price of the user group. Mark user groups by numeral. The current version has no impact on network usage.
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Configuration Guide Wi-Fi Network Settings Maximum upload rate: indicates the maximum upload rate. Maximum download rate: indicates the maximum download rate. Bind MAC on first use: indicates that the MAC address of the first device used will be bound and other devices used by the same user will be prohibited from accessing the Internet.
Click Please select an .xls or .xlsx file to upload the file. After uploading, users are automatically created. 3.25.5 Configuring SMS Authentication on Ruijie Cloud 1. Adding a Twilio Account Prerequisites A Twilio account has been applied for from the Twilio official website (https://www.twilio.com/login).
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2. Configuring a Portal Template with the Authentication Mode Set to SMS (1) Log in to Ruijie Cloud, choose Project > Configuration > Auth & Accounts > Authentication > Captive Portal, and select a network that needs to configure wireless authentication.
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Configuration Guide Wi-Fi Network Settings (4) Configure basic information of the portal template. Table 3-15 Portal Template Configuration Parameters Parameter Description Portal Name Indicates the name of a captive portal template. Select SMS, which indicates login with the phone number and code. Login Options Show Balance Page Indicates the available duration, time, or data after portal authentication.
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Configuration Guide Wi-Fi Network Settings Table 3-16 Portal Page Configuration Parameters Parameter Description Logo Select whether to display the logo image. When Logo is set to Image, upload the logo picture or select the default logo. Logo Image Logo Position Select the logo position (Upper, Middle, or Lower).
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Configuration Guide Wi-Fi Network Settings Parameter Description Button Text Color Select the button text color. The default value is #ffffff. Link Color Select the link color. The default value is #ffffff. Text Color in Box Select the text color in the box. The default value is #ffffff. (6) After the configuration, click OK to save the portal template configurations.
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Configuration Guide Wi-Fi Network Settings Parameter Description Indicates the authentication mode to which the captive portal applies: Inner: Cloud-based authentication. The built-in authentication server in the public cloud is used for authentication. Local: Device-based local authentication and acceleration. Portal pages and Policy Mode accounts in the cloud are synchronized with the device for local authentication and acceleration.
1. Configuring a Portal Template with the Authentication Mode Set to One-click Login (1) Log in to Ruijie Cloud, choose Project > Configuration > Auth & Accounts > Authentication > Captive Portal, and select a network that needs to configure wireless authentication.
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Configuration Guide Wi-Fi Network Settings Table 3-18 Portal Template Configuration Parameters Parameter Description Portal Name Indicates the name of a captive portal template. Select One-click Login, which indicates login without the username and password. You can set Access Duration and Access Times Per Day. Login Options Show Balance Page Indicates the available duration, time, or data after portal authentication.
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Configuration Guide Wi-Fi Network Settings Table 3-19 Portal Page Configuration Parameters Parameter Description Logo Select whether to display the logo image. Logo Image When Logo is set to Image, upload the logo picture or select the default logo. Logo Position Select the logo position (Upper, Middle, or Lower).
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Configuration Guide Wi-Fi Network Settings Parameter Description When Background is set to Image, upload the background image or select Background Image the default image. When Background is set to Solid Color, configure the background color. The Background Mask Color default value is #ffffff. Welcome Message Select the welcome message with the image or text.
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Configuration Guide Wi-Fi Network Settings Table 3-20 Captive Portal Configuration Parameters Parameter Description Policy Name Indicates the name of a captive portal template. Indicates the authentication mode to which the captive portal applies: Inner: Cloud-based authentication. The built-in authentication server in the public cloud is used for authentication.
Configuration Guide Wi-Fi Network Settings Parameter Description Indicates the wired network that requires authentication. Enter the network segment in this field. Network Users connecting to the wired network corresponding to this network segment must be authenticated. This parameter is required if the Authentication Device is Router. Indicates the network name of the Wi-Fi network that requires authentication.
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Configuration Guide Wi-Fi Network Settings (3) Configure an STA IP address or IP address range. After the configuration, click OK to save the configurations. 2. Configuring an Authentication-Free Public IP Address (1) Choose Network-Wide > Workspace > Wireless > Wireless Auth > Allowlist > IP Allowlist. (2) Click Add to open the configuration page.
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Configuration Guide Wi-Fi Network Settings (3) Configure authentication-free websites. After the configuration, click OK. 4. Configuring a MAC Address Allowlist and Blocklist STAs whose MAC addresses are added to the MAC address allowlist can access the network without authentication, and STAs whose MAC addresses are added to the MAC address blocklist are forbidden to access the network.
The client going offline will not disappear immediately. Instead, the client will stay on the list for three more minutes. 3.25.9 Displaying Authenticated Users on Ruijie Cloud Log in to Ruijie Cloud, choose Project > Network > Clients > Auth Clients, and select a network that needs to display authenticated users.
Configuration Guide Wi-Fi Network Settings 3.26 Configuring 802.1X Authentication 3.26.1 Overview IEEE 802.1X is a port-based network access control standard that provides secure access services for LANs. On an IEEE 802 LAN, a user can directly access network resources without authentication and authorization as long as it can connect to a network device.
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Configuration Guide Wi-Fi Network Settings Enable the Escape SSID and configure parameters such as Escape SSID. Users can temporarily connect to the Escape SSID without a password when the authentication server is unavailable. Toggle on Re-authentication and set the re-authentication interval. The re-authentication function performs periodic user authentication, and users who do not pass the periodic authentication will be disconnected.
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Configuration Guide Wi-Fi Network Settings Client Packet Timeout Duration: The time limit for a client to wait for a response from the server. An authentication failure occurs after this time limit expires. The value range is 1 to 65535 seconds. (3) Add a server.
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Configuration Guide Wi-Fi Network Settings You can click to add multiple servers to a server group, and click to delete a selected server. Table 3-21 Server Group Configuration Parameters Parameter Description Server group name Name of RADIUS server group Server IP IP address of the RADIUS server.
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Configuration Guide Wi-Fi Network Settings Parameter Description Shared Password Shared key of the RADIUS server. The system supports up to five RADIUS servers. A larger value indicates Match Order a higher priority. (4) Configure the server and click Save. Table 3-22 Server Global Configuration Parameters Parameter Description...
Configuration Guide Wi-Fi Network Settings 3.26.3 Viewing Wireless User List When the 802.1X feature is configured globally, and a client is authenticated and connected to the network in a wireless manner, you can view the client in the Wireless User List. Choose Network-Wide >...
Configuration Guide Network Settings Network Settings Note This chapter takes the currently logged in device as an example to describe the entry of each function setting page. If you need to configure other devices in the network, please refer to the following path to enter the configuration page of the corresponding device, and then configure the function: For RG-RAP72Pro, Click Managing Network Devices.
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Configuration Guide Network Settings AC function switch: If a device works in the router mode and the self-organizing network discovery function is enabled, you can enable or disable the AC function. After the AC function is enabled, the device in the router mode supports the virtual AC function and can manage downlink devices.
Configuration Guide Network Settings Configuring Internet Connection Type (IPv4) Go to the configuration page: Method 1: Choose One-Device > Config > Network > WLAN > WAN. Method 2: Choose Network-Wide > Workspace > Wired > WAN > WAN. Select the Internet connection type after confirming with the ISP.
Configuration Guide Network Settings Configuring Internet Connection Type (IPv6) Caution This function is supported when the device works in AP mode. Go to the configuration page: Method 1: Choose One-Device > Config > Network > WLAN > WAN_V6 Settings. ...
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Configuration Guide Network Settings Click Edit. In the displayed dialog box, enter the IP address and subnet mask, and click OK. Change the IP address of the LAN port. Enter the new IP address in the browser and log in to the device again to configure and manage the device.
Configuration Guide Network Settings Parameter Description Lease time of the automatically assigned IP addresses. When the lease Lease Time (Min) time expires, devices on the LAN will obtain IP addresses again. Configuring Repeater Mode 4.5.1 Wired Repeater Choose One-Device. Click the device mode, and then choose Config > Network > Work Mode. Connect a network cable from the WAN port (uplink LAN port) of the device to the upper-layer device.
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Configuration Guide Network Settings Click Wireless Repeater and then click Select. A list of surrounding Wi-Fi signals pops up. A list of nearby 5 GHz Wi-Fi networks is displayed by default. You can switch from 5 GHz to 2.4 GHz band by selecting 2.4G from the drop-down list box.
Configuration Guide Network Settings ○ If New Wi-Fi is selected, you can set a local Wi-Fi name and password. Clients will search out different Wi-Fi signals. Caution After the configuration is saved, the AP will be disconnected from the Wi-Fi network and needs to connect to the new Wi-Fi network.
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Configuration Guide Network Settings Go to the configuration page: Method 1: Choose One-Device > Config > Network > LAN > LAN Settings. Method 2: Choose Network-Wide > Workspace > Wired > LAN > LAN Settings. A LAN can be classified into multiple VLANs. Click Add to create a VLAN. Table 4-2 VLAN Configuration Parameters Parameter...
Configuration Guide Network Settings Parameter Description Enable the DHCP server function. After it is enabled, devices on the LAN can automatically obtain IP addresses. After the DHCP service is enabled, you need to configure the start IP DHCP Server address to be assigned, number of IP addresses to be assigned, and address lease term for the DHCP server, and other DHCP server options.
Configuration Guide Network Settings (3) Switch to the Port VLAN tab page and configure VLANs for the port. Click the option box below the port, select the mapping between a VLAN and the port from the drop-down list box, and click Save. ○...
Configuration Guide Network Settings Method 2: Choose Network-Wide > Workspace > Wired > WAN > WAN. ISPs may restrict the access of devices with unknown MAC addresses to the Internet for the sake of security. In this case, you can change the MAC address of the WAN port. Click to expand Advanced Settings, enter the MAC address, and click Save.
Configuration Guide Network Settings 4.10 Configuring DHCP Server Caution This function is not supported when the device works in AP mode. 4.10.1 DHCP Server In the router mode, the DHCP server function can be enabled on the device to automatically assign IP addresses to clients so that clients connected to the LAN ports or Wi-Fi network of the device obtain IP addresses for Internet access.
Configuration Guide Network Settings 4.10.4 Displaying the DHCP Static IP Address List Go to the configuration page: Method 1: Choose One-Device > Config > Network > LAN > Static IP Addresses. Method 2: Choose Network-Wide > Workspace > Wired > LAN > Static IP Addresses. Click Add.
Configuration Guide Network Settings 4.12 Configuring Self-Healing Mesh Choose One-Device > Config > Advanced > Self-Healing Mesh. After Reyee Mesh is enabled, Self-Healing Mesh is automatically switched to Wireless Repeater mode to ensure normal service operation if a fault occurs on the wired link. 4.13 Hardware Acceleration Choose...
Configuration Guide Network Settings Choose One-Device > Config > Security > ARP List. ARP mappings can be bound in two ways: (1) Select a dynamic ARP entry in the ARP list and click Bind. You can select multiple entries to be bound at one time and click Bind Selected to bind them.
Configuration Guide Network Settings In self-organizing network mode, the AP wired port configuration applies to all APs having wired LAN ports on the current network. The configuration applied to APs in LAN Port Settings takes effect preferentially. Click Add to add the AP wired port configuration. For APs, to which no configuration is applied in LAN Port Settings, the default configuration of the AP wired ports will take effect on them.
Configuration Guide Network Settings 4.17.1 Overview Internet Protocol Version 6 (IPv6) is the next generation IP protocol designed by the Internet Engineering Task Force (IETF) to replace IPv4 and solve the IPv4 problems such as address depletion. 4.17.2 IPv6 Basic IPv6 Address Format IPv6 increases the length of the address from 32 bits in IPv4 to 128 bits, and therefore has a larger address space than IPv4.
Configuration Guide Network Settings Stateless Address Autoconfiguration (SLAAC): The link local address is generated based on the interface ID, and then the local address is automatically configured based on the prefix information contained in the route advertisement packet. Stateful address autoconfiguration, that is, DHCPv6: DHCPv6 is divided into the following two types: ○...
Configuration Guide Network Settings 4.17.5 Configuring the IPv6 Address for the WAN Port Choose One-Device > Config > Network > IPv6 Address > WAN Settings. Configure the IPv6 address for the WAN port, and click Save.
Configuration Guide Network Settings Table 4-3 WAN Port IPv6 Address Configuration Parameters Parameter Description Specify the method for obtaining an IPv6 address for the WAN port. DHCP/PPPoE: The current device will act as a DHCPv6 client and apply for the IPv6 address/prefix from the upstream network device.
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Configuration Guide Network Settings Click Edit corresponding to the default VLAN, and fill in a local address of no more than 64 bits in the IPv6 Address/Prefix Length column. This address will also be used as the IPv6 address prefix. IPv6 Assignment specifies the method for assigning IPv6 addresses for clients.
Configuration Guide Network Settings Table 4-4 LAN Port IPv6 Address Configuration Parameters Parameter Description Configure the interface from which the prefix is obtained, for example, Subnet Prefix Name WAN_V6. The default value is all interfaces. Configure the length of the subnet prefix. The value ranges from 48 to Subnet Prefix Length Configure the subnet ID in hexadecimal notation.
Configuration Guide Network Settings When the device acts as a DHCPv6 server to assign IPv6 addresses to clients, you can view information about the clients that obtain IPv6 addresses from the device on the current page. The information includes the host name, IPv6 address, remaining lease term, and DHCPv6 Unique Identifier (DUID) of each client.
Configuration Guide Network Settings 4.17.9 Configuring the IPv6 Neighbor List In IPv6, Neighbor Discovery Protocol (NDP) is an important basic protocol. NDP replaces the ARP and ICMP route discovery protocols of IPv4, and supports the following functions: address resolution, neighbor status tracking, duplicate address detection, router discovery, and redirection.
Configuration Guide Online Client Management Online Client Management Caution When the AP is used as the primary device, clients on the network are only displayed when the AP works in router mode. When the AP is used as a secondary device, the functions presented in the web interface are based on the primary device on the network.
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Configuration Guide Online Client Management Parameter Description Indicates the access mode of the client, which can be wireless or wired. The SSID SSID and Band and frequency band is displayed when a client is connected wirelessly. The Wi-Fi signal strength of the client and the associated channel. Signal Quality Note This information is displayed only in the wireless online client list.
Configuration Guide Online Client Management Configuring Client IP Binding Caution This function is supported only in router mode. Choose Network-Wide > Clients. IP address binding is a security and access control policy that associates a specific IP address with a specific device or user to achieve identity authentication, access control, monitoring, and accounting.
Configuration Guide Online Client Management Unbind an IP address Select the client to be unbound from the list, click Bound, and click OK in the pop-up box. Configuring Client Association Choose Network-Wide > Clients. Caution This function applies only to wireless clients. Select a client in the list and click Associate in the Action column.
Configuration Guide Online Client Management Blocking Clients Choose Network-Wide > Clients. An unauthorized client may occupy network bandwidth and pose security risks. You can block specified clients to solve the unauthorized access problem. Caution Client block is available only for wireless clients. ...
Configuration Guide Online Client Management Select the target clients, click Block, and click OK in the pop-up box to block the selected clients. Cancel block Choose Network-Wide > Workspace > Wireless > Blocklist/Allowlist > Global Blocklist/Allowlist. Select the client to be removed from the blocklist in the wireless blocklist and click Delete. Configuring Client Rate Limiting Choose Network-Wide >...
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Configuration Guide Online Client Management Cancel rate limits Click the Wireless tab, click the LimitSpeed column in the table, and click Disable.
Configuration Guide System Settings System Settings PoE Settings Choose One-Device > Config > Advanced > PoE Settings. Set the power mode for the AP to accept power over PoE. In AF mode, the maximum power supported by the device is 15.4 W. In AT mode, the maximum power is 30 W according to the IEEE 802.3at standard. In BT mode, the maximum power is 51 W according to the IEEE 802.3bt standard.
Configuration Guide System Settings Setting the Session Timeout Duration Go to the configuration page: In self-organizing network mode: Choose One-Device > Config > System > Login. In standalone mode: Choose System > Login > Session Timeout. If no operation is performed on the Web page within a period of time, the session is automatically disconnected. When you need to perform operations again, enter the password to log in again.
Configuration Guide System Settings Configuring SNMP 6.5.1 Overview The Simple Network Management Protocol (SNMP) is a protocol for managing network devices. Based on the client/server model, it can achieve remote monitoring and control of network devices. SNMP uses a manager and agent architecture. The manager communicates with agents through the SNMP protocol to retrieve information such as device status, configuration details, and performance data.
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Configuration Guide System Settings SNMP v2c: As an improved version of SNMP v1, SNMP v2c supports richer functions and more complex data types, with enhanced security. SNMP v2c performs better than SNMP v1 in terms of security and functionality, and is more flexible. It can be configured according to different needs. SNMP v3: As the newest version, SNMP v3 supports security mechanisms such as message authentication and encryption compared to SNMP v1 and SNMP v2c.
Configuration Guide System Settings Table 6-1 Global Configuration Parameters Parameter Description SNMP Service Indicates whether SNMP service is enabled. SNMP Version Indicates the SNMP protocol version, including v1, v2c, and v3 versions. Local Port The port range is 1 to 65535. 1-64 characters.
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Configuration Guide System Settings (2) Configure basic information of a view. Table 6-2 View Configuration Parameters Parameter Description Indicates the name of the view. View Name 1-32 characters. Chinese or full width characters are not allowed. Indicates the range of OIDs included in the view, which can be a single OID or a subtree of OIDs.
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Configuration Guide System Settings 2. Configuring v1/v2c Users Overview When the SNMP version is set to v1/v2c, user configuration is required. Note Select the SNMP protocol version, and click Save. The corresponding configuration options will appear on the View/Group/Community/User Access Control page. ...
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Configuration Guide System Settings Table 6-3 v1/v2c User Configuration Parameters Parameter Description At least 8 characters. It must contain at least three character categories, including uppercase and lowercase letters, digits, and special characters. Community Name Admin, public or private community names are not allowed. Question marks, spaces, and Chinese characters are not allowed.
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Configuration Guide System Settings Note Select the SNMP protocol version, and click Save. The corresponding configuration options will appear on the View/Group/Community/User Access Control page. Configuration Steps Choose Network-Wide > Workspace > Network-Wide > SNMP > View/Group/Community/Client Access Control > SNMP v3 Group List. (1) Click Add in the SNMP v3 Group List pane to create a group.
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Configuration Guide System Settings Table 6-4 v3 Group Configuration Parameters Parameter Description Indicates the name of the group. 1-32 characters. Group Name Chinese characters, full-width characters, question marks, and spaces are not allowed. Indicates the minimum security level (authentication and encryption, Security Level authentication but no encryption, no authentication and encryption) of the group.
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Configuration Guide System Settings 4. Configuring v3 Users Prerequisites When the SNMP version is set to v3, the v3 group configuration is required. Note Select the SNMP protocol version, and click Save. The corresponding configuration options will appear on the View/Group/Community/User Access Control page.
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Configuration Guide System Settings Table 6-5 v3 User Configuration Parameters Parameter Description Username At least 8 characters. It must contain at least three character categories, including uppercase Username and lowercase letters, digits, and special characters. Admin, public or private community names are not allowed. Question marks, spaces, and Chinese characters are not allowed.
Configuration Guide System Settings Parameter Description Encryption protocols supported: DES/AES/AES192/AES256. Encryption password: 8-31 characters. Chinese characters, full-width characters, question marks, and spaces are not allowed. Encryption Protocol, Encrypted It must contain at least three character categories, including uppercase Password and lowercase letters, digits, and special characters. Note: This parameter is mandatory when the security level is authentication and encryption.
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Configuration Guide System Settings Table 6-6 User Requirement Specification Item Description Included rule: the OID is .1.3.6.1.2.1.1, and the custom view name is View range "system". For SNMP v2c, the custom community name is "Ruijie_com", and the Version default port number is 161. Read &...
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Configuration Guide System Settings (3) On the View/Group/Community/Client Access Control interface, enter the SNMP v1/v2c community name. Click Add in the SNMP v1/v2c Community Name List pane. Enter the group name, access mode, and view in the pop-up window. Click OK. 2.
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Configuration Guide System Settings Table 6-7 User Requirement Specification Item Description Included rule: the OID is .1.3.6.1.2.1, and the custom view name is View range "public_view". Group name: group Security level: authentication and encryption Group configuration Select public_view for a read-only view. Select public_view for a read &...
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Configuration Guide System Settings (3) On the View/Group/Community/Client Access Control interface, add an SNMP v3 group. Click Add in the SNMP v3 Group List pane. Enter the group name and security level on the pop-up window. As this user has read and write permissions, select public_view for read-only and read &...
Configuration Guide System Settings 6.5.5 Configuring Trap Service Trap is a notification mechanism of the Simple Network Management Protocol (SNMP) protocol. It is used to report the status and events of network devices to administrators, including device status, faults, performance, configuration, and security management.
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Configuration Guide System Settings 2. Configuring Trap v1/v2c Users Overview Trap is a notification mechanism that is used to send alerts to administrators when important events or failures occur on devices or services. Trap v1/v2c are two versions in the SNMP protocol for network management and monitoring.
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Configuration Guide System Settings Table 6-8 Trap v1/v2c User Configuration Parameters Parameter Description Dest Host IP IP address of the trap peer device. An IPv4 or IPv6 address is supported. Version Number Trap version, including v1 and v2c. Port ID The port range of the trap peer device is 1 to 65535.
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Configuration Guide System Settings Prerequisites When the v3 version is selected for the trap service, it is necessary to add a trap v3 user. Configuration Steps Choose Network-Wide > Workspace > Network-Wide > SNMP > Trap Settings. (1) Click Add in the Trap v3 Client List pane to add a trap v3 user. (2) Configure trap v3 user parameters.
Configuration Guide System Settings Parameter Description Name of the trap v3 user. At least 8 characters. It must contain at least three character categories, including uppercase Username and lowercase letters, digits, and special characters. Admin, public or private community names are not allowed. Question marks, spaces, and Chinese characters are not allowed.
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Configuration Guide System Settings According to the user's application scenario, the requirements are shown in the following table: Table 6-10 User Requirement Specification Item Description IP address and port number The destination host IP is 192.168.110.85, and the port number is 166. Version Select the v2c version.
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Description IP address and port number The destination host IP is 192.168.110.87, and the port number is 167. Version and user name Select the v3 version and trapv3_ ruijie for the user name. Authentication protocol/authentication password Authentication protocol/password: MD5/Ruijie123 Encryption protocol/encryption...
Configuration Guide System Settings (2) Click Add in the Trap v3 Client List to add a trap v3 user. (3) Enter the destination host IP address, port number, user name, and other information. Then, click OK. Configuring Reboot Caution Do not cut off power during system reboot to avoid device damage.
Configuration Guide System Settings device. Click the Reboot button. The master device will restart. 6.6.2 Rebooting Local Device In self-organizing network mode, choose One-Device > Config > System > Reboot. Click the Reboot button. The device will restart. In standalone mode: choose System >...
Configuration Guide System Settings Caution It takes time to reboot all devices in the current network. The action may affect the whole network. Please be cautious. 6.6.4 Rebooting the Specified Devices In self-organizing network mode, you can reboot specified devices in the network in batches. Go to the configuration page: ...
Configuration Guide System Settings Configuring Scheduled Reboot Confirm that the system time is accurate to avoid network interruption caused by device reboot at wrong time. For details about how to configure the system time, see Setting and Displaying System Time. Go to the configuration page: ...
Configuration Guide System Settings Configuring Backup and Import Go to the configuration page: Choose Network-Wide > System > Backup & Import. Choose One-Device > Config > System > Backup > Backup & Import. Configuration backup: Click Backup to download a configuration file locally. Configuration import: Click Browse, select a backup file on the local PC, and click Import to import the configuration file.
Configuration Guide System Settings Caution The operation will clear all configuration of the current device. If you want to retain the current configuration, back up the configuration first (See Configuring Backup and Import). Therefore, exercise caution when performing this operation. 6.9.2 Restoring All Devices to Factory Settings In the self-organizing network mode, all devices in the network will be restored to factory settings.
Configuration Guide System Settings Choose Network-Wide > Workspace > Network-Wide > Reset. Select master device, and check or uncheck the box next to Retain bound account. Then, click Reset. The master device will be restored to factory settings. Caution This operation will clear the current settings of the master device on the network and reboot the device.
Configuration Guide System Settings 6.10.2 Local Upgrade Go to the configuration page: Upgrade master device on the network: Choose Network-Wide > Workspace > Network-Wide > Upgrade > Local Upgrade. Upgrade local device: Choose One-Device > Config > System > Upgrade > Local Upgrade. You can view the current software version, hardware version and device model.
Configuration Guide System Settings 6.12.1 Configuring Standalone LED Status You can enable or disable the system LED status for individual wireless devices on the network. Go to the configuration page: Method 1: Choose Network-Wide > Workspace > Wireless > LED. ...
If the device is not currently associated with a cloud account, simply follow the on-screen instructions to add it to the network. Open up the Ruijie Reyee app, click the scan icon at the upper left corner on the Project page,...
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Configuration Guide System Settings Once the device is associated with a cloud account, it will automatically be bound to a cloud server based on its geographic location. Caution Exercise caution when modifying cloud service configurations as improper modifications may lead to connectivity issues between the device and the cloud service.
Configuration Guide System Settings To change the Cloud Service configurations, select the cloud server from the Cloud Server drop-down list, enter the domain name and IP address, and click Save. Note If the server selected is not Other Cloud, the system automatically fills in the domain name and IP address of the cloud server.
Configuration Guide Network Diagnosis Tools Network Diagnosis Tools Network Check When a network problem occurs on the device, perform a network check and configure the device based on the detection result. Go to the configuration page: Choose One-Device > Config > Diagnostics > Diagnose. (1) Click Start to perform the network check and show the result.
Configuration Guide Network Diagnosis Tools Network Tools Choose One-Device > Config > Diagnostics > Network Tools. The Ping tool tests the connectivity between the access point and the IP address or URL. The message "Ping failed" indicates that the access point cannot reach the IP address or URL. ...
Configuration Guide Network Diagnosis Tools Alerts When a network exception occurs, the network overview page will display an alert and provide a suggestion. Click an alert in the Alert Center to view the faulty device, problem details, and description. You can troubleshoot the fault based on the suggestion.
Configuration Guide Network Diagnosis Tools Click View Unfollowed Alert to view the unfollowed alert. You can follow the alert again in the pop-up window. Fault Collection Choose One-Device > Config > Diagnostics > Fault Collection. When an unknown fault occurs on the device, you can collect fault information on this page. Click Start to collect fault information and compress it into a file for engineers to identify fault.
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Configuration Guide Network Diagnosis Tools If you have not installed the packet capture component, you need to download it from the cloud by clicking Download Component Package. The downloaded component package takes effect automatically. Click Start to execute the packet capture command.
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Configuration Guide Network Diagnosis Tools Table 7-1 Packet Collection Configuration Parameters Parameter Description Interface Physical or logical interface on the network Protocol Protocol used by the packet IP address of the device MAC address of the device The maximum amount of data allowed to be stored within a certain time period. If this limit File Size Limit is reached during packet capture, new packet capture will be stopped, or excess packets will be discarded.
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Configuration Guide Network Diagnosis Tools Caution If the preceding troubleshooting steps fail to resolve the issue, and remote assistance from technical support is needed, you can contact them to assist in enabling the developer mode. The technical support team can then perform diagnostics to identify and address the issue effectively.
Configuration Guide FAQs FAQs Login Failure What can I do when I failed to log in to the web interface? Perform the following steps: (1) Check that the Ethernet cable is properly connected to the LAN port of the device. (1) Before accessing the setup page, you are advised to choose Auto for the device enabled with DHCP service to assign an IP address to the PC.
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