Nortel CC MIS User Manual page 45

Release 5.2
CC MIS Maintenance Guide
Table 2-1: Data storage parameters
Parameter
LOB Statistics
Interval data stored
for
Daily data stored
for
Defines
This parameter indicates whether or not
LOB Statistics data will be stored. If "none"
is chosen for this parameter, there will be no
agent data stored in the LOB Statistics group
and there will be no agent data to report on
for any of the standard LOB by Agent
Reports. The "By Agent" setting collects
LOB statistics at the agent level. The "By
Group" setting collects LOB statistics at the
group level.
Values: None, By Agent, or By Group.
Note: If this is set to "By Group" LOB sta-
tistics will not be collected at the agent level
of detail.
The number of days for which interval stor-
age should be kept. Interval storage is his-
torical data with a granularity of 30 minutes.
Note: Keep in mind that shift reports are
generated from interval data. If a supervisor
requests a shift report requiring data that ex-
tends beyond the time interval data is stored,
no data will be found for the report.
Limits: 0-9999, inclusive.
The number of days for which daily storage
should be kept. Daily storage is historical
data with a granularity of 24 hours (midnight
to midnight).
Note: Keep in mind that period reports use
daily data to complete the period statistics.
If a supervisor requests a period report re-
quiring data that extends beyond the time
daily data is stored, no data will be found for
the report.
Limits: 0-9999, inclusive.
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