Nortel CC MIS User Manual page 338
Maintenance interface
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Also See for CC MIS:
- Release note (86 pages) ,
- User manual (570 pages) ,
- Getting started manual (137 pages)
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CC MIS
CC MIS
Historical database
Num_d_lob
=
LOB_Grp_Day Days_to_Store
Num_d_acddn
=
Num_sdn_day Days_to_Store
×
Num_d_walk
=
Walk_Grp Days_to_Store
Num_w_ovrflw
=
Src_Dest_Grps_Day KEEP_WEEKLY
Num_w_group
=
ACD_GROUPS KEEP_WEEKLY
Num_w_agent
=
Agt_Grps_Spv_Day KEEP_WEEKLY
Num_w_lob
=
LOB_Grp_Day KEEP_WEEKLY
Num_w_acddn
=
Num_sdn_day KEEP_WEEKLY
×
Num_w_walk
=
Walk_Grp KEEP_WEEKLY
Num_m_ovrflw
=
Src_Dest_Grps_Day KEEP_MONTHLY
Num_m_group
=
ACD_GROUPS KEEP_MONTHLY
Num_m_agent
=
Agt_Grps_Spv_Day KEEP_MONTHLY
Num_m_lob
=
LOB_Grp_Day KEEP_MONTHLY
Num_m_acddn
=
Num_sdn_day KEEP_MONTHLY
×
Num_m_walk
=
Walk_Grp KEEP_MONTHLY
Num_d_event
=
AGENT_EVENTS
(
sizeof i_ovrflw
(
Interval_Storage
=
(
sizeof i_agent
(
(
sizeof i_acddn
(
sizeof d_ovrflw
(
Daily_Storage
=
(
sizeof d_agent
(
(
sizeof d_acddn
(
sizeof w_ovrflw
(
Weekly_Storage
=
(
sizeof w_agent
(
(
sizeof w_acddn
(
sizeof m_ovrflw
Monthly_Storage
=
(
sizeof m_agent
(
sizeof m_acddn
D-6
×
×
×
×
×
×
×
×
×
×
×
×
×
×
AGENTS KEEP_LOG_EVENTS
×
)
) Num_i_ovrflw
+
×
)
(
) Num_i_agent
+
) Num_i_acddn
×
)
(
+
sizeof i_walk
×
)
(
)
Num_d_ovrflw
+
×
)
(
)
Num_d_agent
+
) Num_d_acddn
×
)
(
+
sizeof d_walk
×
)
) Num_w_ovrflw
×
(
) Num_w_agent
)
×
)
Num_w_acddn
+
×
(
) Num_m_ovrflw
×
(
) Num_m_agent
(
)
×
)
Num_m_acddn
(
×
sizeof i_group
(
)
Num_i_group
(
×
)
sizeof i_lob
(
) Num_i_lob
(
)
×
)
Num_i_walk
×
sizeof d_group
(
)
Num_d_group
(
×
)
sizeof d_lob
(
) Num_d_lob
(
) Num_d_walk
×
(
×
+
sizeof w_group
(
) Num_w_group
)
(
×
+
sizeof w_lob
(
)
Num_w_lob
(
(
)
×
sizeof w_walk
Num_w_walk
)
(
×
+
sizeof m_group
(
)
Num_m_group
)
(
×
+
sizeof m_lob
(
)
Num_m_lob
(
(
)
×
+
sizeof m_walk
Num_m_walk
Release 5.2
)
+
+
)
+
+
)
)
+
)
+
)
)
+
)
+
)
297-2671-545
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