HP 8924C Reference Manual page 9

HP 8924C Support
Contacts
The documentation supplied with your test set is an excellent source of reference,
applications, and service information. Please use these manuals if you are experi-
encing technical problems:
• Applications information is included in the HP 8924C CDMA Mobile Station Test Set
Application Guide (HP P/N 08924-90021)
• Calibration and repair information are in the HP 8924C CDMA Mobile Station Test Set
Assembly Level Repair Manual - this manual (HP P/N 08924-90001).
If you have used the manuals and still have application questions, contact your
local HP Sales Representative.
Repair assistance is available for the HP 8924C CDMA Mobile Test Set from the factory
by phone and e-mail. Internal Hewlett-Packard users can contact the factory through HP
Desk or cc:Mail© (Lotus Corporation). Parts information is also available from Hewlett-
Packard.
When calling or writing for repair assistance, please have the following information
ready:
• Instrument model number (HP 8924C)
• Instrument Serial Number (tag located on the rear panel).
• Installed options - if any (tag located on the rear panel).
• Instrument firmware revision (displayed at the top of the screen when the Test Set is
powered up, and is also displayed on the CONFIGURE screen).
Numbers:
Support Telephone
1 800 827 3848 (Spokane Division Service Assistance, U.S. only)
1 509 921 3848 (Spokane Division Service Assistance, International)
1 800 227 8164 (HP Direct Parts Ordering, U.S. only)
1 916 783 0804 (HP Service Parts Identification, U.S. & Intl.)
Electronic mail (Internet): Spokane_Service@spk.hp.com
cc:Mail: SERVICE, SPOKANE /HP-Spokane,desk1
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