Nortel NAC User Manual page 93

82
Interpreting the
screen
Standard 1.0
To interpret the screen when it contains MQA information,
follow these steps.
Starting Point: NAC 2.5 supervisor's workstation
Step Action
1 Display the NAC 2.5 main menu.
2 Display the NAC Maintenance and Administration menu.
3 Select Position Status Display.
Result: The Network Position Status Counts Display screen
appears.
4 Study the following fields:
Node-ACDDN...
can be an NACD-DN or a group total identifier.
Manned... Shows the number of positions in the queue that
were manned the last time the display was updated. If MQA is
enabled, this field increments by one for each queue that the
agent services. For example, the Manned field for the
BL-4000, BL-5000, and BL-6000 queues increments by one if
the same agent services each queue.
Network Administration Center
User Guide Supplement
Using Multiple Queue Assignment
Interpreting the Network Position Status Counts Display
Identifies the source of this information. This
November 1998