Nortel Business Communications Manager 450 Installation Manual

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Nortel Business Communications Manager 450 1.0

Installation — System

Release: BCM450 1.0

Document Revision: 01.04

NN40160-301

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Page 1 Nortel Business Communications Manager 450 1.0 Installation — System Release: BCM450 1.0 Document Revision: 01.04 NN40160-301...
Page 2 Document issue: 01.04 Document date: July 2009 Product release: BCM450 1.0 Job function: Installation Type: Document Language type: English Copyright © 2006–2009 Nortel Networks All Rights Reserved. NORTEL, the globemark design, and the NORTEL corporate logo are trademarks of Nortel Networks.
Page 3: Table Of Contents
BCM450 installation preparation Verifying the site requirements 18 Verifying the main unit components 19 Verifying the expansion cabinet components 19 Preinstallation checklists 20 Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 4 Connecting an auxiliary ringer Connecting an external paging system 72 Connecting the music source using the music source jack 72 Procedure steps 73 Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 5: Contents
Rebooting the BCM450 95 BCM450 shut-down 96 Installation troubleshooting 96 Checking LED status 96 Checking DIP switches 96 Troubleshooting Troubleshooting navigation 97 Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 6 Media bay modules 123 Additional hardware 125 Tools 125 System information 126 Default values reference Default user names and passwords 129 Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 7: Contents
4x16 wiring chart 137 G4x16 and G8x16 wiring chart 137 DSM16 and DSM32 wiring chart 138 ASM8, ASM8+, and GASM wiring chart 139 Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 9: New In This Release
New in this release The following sections detail what’s new in Nortel Business Communications Manager 450 Installation — System (NN40160-301) for Release 1.0: • Features (page 9) • Other Changes (page 9) Features • Simplified DIP switch settings. MBMs are configured through Element Manager.
Page 11: Introduction
BCM450 expansion cabinet installation (page 37) • BCM450 cable connection (page 55) • Power connection (page 57) • Lines and extensions connection (page 63) Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 12 LED indicators reference (page 115) • System information and tools (page 123) • Default values reference (page 129) • Wiring charts reference (page 131) Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 13: Installation Architecture
You can connect your BCM450 system directly to a power source or through an uninterruptible power supply (UPS). For a visual representation of a BCM450 system, the following figure. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 14: Dhcp And Ip Addressing
DHCP and IP addressing Each main unit includes a dynamic host configuration protocol (DHCP) server. This DHCP server supplies Nortel IP Phones and client computers with IP addresses and connection information. You can configure the DHCP server using Element Manager.
Page 15: Mounting Options
Ensure you install the expansion cabinets close enough to the main unit so you can connect the supplied 5 m (16 ft) expansion cable between the expansion cabinet and main unit. Nortel provides three methods to install the BCM450 units: • Rack-mount installation •...
Page 16: Miscellaneous Features
Excel template). Then use a USB storage device to transfer the Startup Profile data to the BCM main unit. For more information about Startup Profile and templates, see Nortel Business Communications Manager 450 1.0 Configuration—System (NN40160-503). Attention: Voicemail parameters are not available through Startup Profile.
Page 17: Bcm450 Installation Preparation
This task flow shows you the sequence of procedures you perform to prepare to install your BCM450 system. To link to any procedure, go to BCM450 installation preparation navigation (page 18). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 18: Verifying The Site Requirements
Preinstallation reference (page 103). Procedure steps Step Action Determine the location for the main unit (and optional expansion cabinet), telephones, and other equipment. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 19: Verifying The Main Unit Components
Before you install the optional BCM450 expansion cabinet, verify that you have the required components, and that they are not damaged. Procedure steps Step Action Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 20: Preinstallation Checklists
If you find damage or if you do not have all components, contact your Nortel sales representative. --End-- Preinstallation checklists For preinstallation checklists, see Installation Checklist and Quickstart Guide (NN40160-300). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 21: Bcm450 Main Unit And Expansion Cabinet Installation
To link to any tasks, go to BCM450 main unit and expansion cabinet installation navigation (page 22). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 22 BCM450 main unit installation (page 25) • BCM450 expansion cabinet installation (page 37) • MBM installation (page 43) • BCM450 cable connection (page 55) Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 23 BCM450 main unit and expansion cabinet installation 23 Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 24 24 BCM450 main unit and expansion cabinet installation Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 25: Bcm450 Main Unit Installation
This work flow shows you the sequence of tasks you perform to install a main unit. To link to any tasks, go to BCM450 main unit installation navigation (page 26). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 26 Installing the BCM450 main unit on a rack (page 27) • BCM450 main unit wall-mount installation (page 31) • BCM450 main unit desktop installation (page 35) Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 27: Installing The Bcm450 Main Unit On A Rack
Place the BCM450 main unit on a flat, clean surface. Align the screw holes between the BCM450 main unit and the right rack-mount bracket. Fasten the bracket to the BCM450 main unit using four screws. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 28 Align the holes in the rack-mount bracket with the holes in the equipment rack rails. Fasten the rack-mount brackets to the rack using the four supplied rack screws. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 29 Installing the BCM450 main unit on a rack 29 Mounting the BCM450 on a rack Figure 6 --End-- Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 31: Bcm450 Main Unit Wall-Mount Installation
To link to any procedure, go to BCM450 main unit wall- mount installation navigation (page 32). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 32: Mounting The Backboard
Use a ruler and a level to make sure that the plywood backboard is level. Mount the plywood backboard securely to the wall with appropriate screws. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 33: Installing The Main Unit Using A Wall-Mount Bracket
Ensure the wood screw heads seat fully into the wall-mount bracket slots. Tighten the wood screws against the wall-mount bracket. --End-- Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 35: Bcm450 Main Unit Desktop Installation
Remove the paper backing from the four enclosed self-adhesive rubber feet. Attach the four self-adhesive rubber feet to the bottom of the main unit. Position the main unit on a desktop or shelf. --End-- Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 37: Bcm450 Expansion Cabinet Installation
This task flow shows you the sequence of procedures you perform to install an expansion cabinet. To link to any procedures, go to BCM450 expansion cabinet installation navigation (page 38). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 38: Bcm450 Expansion Cabinet Installation Navigation
Use only the screws supplied with the BCM450 expansion cabinet. Other screws can damage the BCM450 expansion cabinet. Procedure steps Step Action Place the expansion cabinet on a flat, clean surface. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 39: Installing The Expansion Cabinet On A Wall
Place the wall-mount bracket on the backboard (or wall) and mark the location of the screw holes. Use a bubble level to ensure that the wall-mount bracket is level with the plywood backboard. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 40: Installing The Expansion Cabinet On A Desktop
--End-- Connecting the expansion cabinet to the main unit Connect the expansion cabinet to the main unit to gain additional functionality provided by the MBMs. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 41: Connecting The Expansion Cabinet To The Main Unit
Main unit Plug the other end of the cable into the DS256 connector on the faceplate of the MSC in the BCM450 main unit. --End-- Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 43: Mbm Installation
This task flow shows you the sequence of procedures you perform to install an MBM in a main unit or an expansion cabinet. To link to any procedure, go MBM installation procedures (page 44). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 44 • Configuring MBMs for expansion cabinet installation (page 51) • Installing an MBM in the main unit or an expansion cabinet (page 52) Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 45: Configuring The G4X16 Or G8X16 Dip Switches
Configure the Mode/Country Select DIP switches (on the right side at the rear of the module) to off (down). The G4x16 and G8x16 MBMs automatically download the country profiles. --End-- Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 46: Configuring The Gasm Dip Switches
Before you install the GATM into the main unit, configure the DIP switches to the default factory positions. Make the required modifications by using the software. Procedure steps Step Action Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 47: Fiber Expansion Module Configuration
A fiber expansion module (FEM) allows you to upgrade from a Norstar system to a BCM50 system by reusing the Norstar MBMs. The MBMs connect to the FEM using the same fiber cable that connected them to the Norstar fiber expansion card. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 48 Station Module may change. To keep the same extension numbers, you must change the DNs of the telephones or change the telephone wiring to correspond with the required DNs. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 49 Before you install the MBM into the main unit, configure the DIP switches to the default factory positions. Procedure steps Step Action Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 50: Configuring Mbms For Main Unit Installation
Before configuring an MBM, install it in the main unit. Procedure steps Step Action In Element Manager, navigate to Configuration > Resources > Telephony Resources. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 51: Configuring Mbms For Expansion Cabinet Installation
Start Line depending on the type of MBM. Select or leave clear the Assign target lines check box. Locate the DIP switches at the rear or underside of the MBM. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 52: Installing An Mbm In The Main Unit Or An Expansion Cabinet
46), connect the fiber cables (page 48), Fiber expansion module configuration (page 47)or Configuring MBMs for expansion cabinet installation (page 51). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 53: R2Mfc Mbm Installation
MFC-R2 E1 that is available on a Euro-ISDN E1. The MFC-R2 trunk is controlled by DIP switches and the Command Line Interface (CLI) on the R2MFC MBM. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 54 54 MBM installation For instructions to install, configure, and maintain the R2MFC MBM, see R2MFC Media Bay Module Installation and Configuration Guide (NN40010- 300). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 55: Bcm450 Cable Connection
This work flow shows you the sequence of tasks you perform to install a main unit and expansion cabinet. To link to any tasks, go to BCM450 cable connection navigation. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 56 Power connection (page 57) • Lines and extensions connection (page 63) • Auxiliary equipment connection (page 69) • LAN connection (page 75) Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 57: Power Connection
They must have experience in techniques that minimize any danger of shock or equipment damage. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 58 This task flow shows you the sequence of procedures you perform to connect power to your BCM450 system. To link to any procedure, go to Power supply installation navigation (page 59). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 59 • Connecting a UPS to your BCM450 system (page 60) • Connecting the BCM450 system to a power source (page 60) Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 60: Connecting A Ups To Your Bcm450 System
To power your BCM450 system, connect the main unit and expansion cabinet to an AC power source. You can connect the power supplies through a UPS or directly to the AC power source. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 61 AC electrical outlet. If you use a power bar, connect the power cord to the power bar and connect the power bar to the outlet. --End-- Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 63: Lines And Extensions Connection
Station ports (GASM8) to an exposed plant. This includes Digital Station ports that reside on the combination MBMs (G4x16 and G8x16). Use only proprietary Nortel Digital Station Sets to connect to digital ports and Nortel Business Communications Manager 450 1.0 Installation —...
Page 64 Connecting to GATM4/GATM8, and G4x16/8x16 MBMs (page 65) • Connecting to DTM, BRIM, CTM, and 4x16 MBMs (page 65) • Connecting to DSM16+, DSM32+, ASM8 MBMs (page 66) Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 65: Connecting To Gatm4/Gatm8, And G4X16/8X16 Mbms
(SELV) barrier. • Do not attempt to plug digital equipment into the auxiliary (AUX) jacks on the front of a 4x16 MBM. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 66: Connecting To Dsm16+, Dsm32+, Asm8 Mbms
RJ-21 connector on the front of the MBM. If you use a straight RJ-21 connector, secure the RJ-21 connector to the MBM with the two supplied screws on the sides of the connector. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 67 Connect the other end of the cable to the local connecting blocks. If you connect extensions to a DSM32, repeat step 1 step 2 for the second RJ-21 connector. --End-- Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 69: Auxiliary Equipment Connection
This task flow shows you the sequence of procedures you perform to install auxiliary equipment to the BCM 450 main unit. To link to any procedure, go to Auxiliary equipment connection navigation. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 70 70 Auxiliary equipment connection Figure 13 Auxiliary equipment connection procedures Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 71: Connecting An Auxiliary Ringer
Install the auxiliary ringer using the installation instructions supplied with the ringer hardware. Connect the ringer generator to the auxiliary ringer connection on the Base Function Tray. --End-- Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 72: Connecting An External Paging System
Connecting the music source using the music source jack You can use a customer-supplied, low-power device as a music source. A music source includes equipment such as a radio with a high-impedance earphone jack. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 73: Procedure Steps
Adjust the volume of the music source to an appropriate level by placing a call and placing it on hold, and then adjust the volume at the music source. --End-- Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 75: Lan Connection
This task flow shows you the sequence of procedures you perform to connect your BCM450 system to the LAN. To link to any procedures, go to connection navigation. Figure 14 LAN connection procedures Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 76: Connecting The Main Unit To The Lan
The two LAN ports on the BCM450 are set up in a bridge configuration (both ports use the same IP address). Do not connect IP devices to both ports at the same time to avoid service problems. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 77 Connect the switch to one of the available LAN ports. Repeat step 1 step 2 for each IP device you want to connect to the LAN. --End-- Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 79: Bcm450 Telephone And Peripheral Installation
BCM450 telephone and peripheral installation navigation • Telephone installation (page 81) • Capacity expansion card installation (page 83) • Analog terminal adapter installation (page 85) Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 80 80 BCM450 telephone and peripheral installation Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 81: Telephone Installation
Connect a single line analog telephone to the auxiliary port on the CTM/ GATM. Connect an analog PSTN line cable to the line 1 port of the CTM/GATM. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 82: Ip Phone Installation
--End-- IP phone installation Configure the system to automatically assign DNs to the Nortel IP Phones. If you choose to manually assign DNs, choose DNs from unused DNs in the digital range. However, port numbers are assigned from DS30 01 (ports 0101- 0132) first;...
Page 83: Capacity Expansion Card Installation
Base Function tray. Once the bottom has come loose, remove the faceplate from the front. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 84 Use the four supplied screws to fasten the card to the standoffs. Reinstall the base function tray and power on the BCM450 system. --End-- Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 85: Analog Terminal Adapter Installation
This task flow shows you the sequence of procedures you perform to install an ATA2. To link to any procedures, go to Figure 16 Analog terminal adapter installation procedures (page 86). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 86: Connecting The Ata2
ATA2, and then connect the power. Prerequisites • An available station port on the BCM450 system is required. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 87: Procedure Steps
Align the slots at the back of the ATA2 unit over the screws. Push the unit against the wall. The line jack, terminal jack, and power supply connector must be at the top of the ATA2. --End-- Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 88: Testing Insertion Loss Measurement From The Co To The Analog Device
Prerequisites • You will need a transmission test set (for example, Hewlett-Packard 4935A Transmission Test Set). Procedure steps Step Action Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 89: Configuring The Ata2
CO exchange. --End-- Configuring the ATA2 Configure the ATA2 using Element Manager or Telset Administration. For detailed configuration information, see Nortel Business Communications Manager 450 1.0 Configuration—Devices (NN40160-500). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard...
Page 91: Element Manager Installation
Element Manager installation procedures navigation • Downloading and installing Element Manager (page 92) • Connecting to the BCM450 through Element Manager (page 93) Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 92: Downloading And Installing Element Manager
BCM applications for BCM450 support the following Vista versions: Microsoft Vista Business, Microsoft Vista Ultimate, and Microsoft Vista Enterprise. Both 32-bit and 64-bit versions of Windows Vista are supported except for the limitations identified in Business Communications Manager 450— System Overview (NN40160-103). Prerequisites •...
Page 93: Connecting To The Bcm450 Through Element Manager
Element Manager. Prerequisites • Element Manager must be installed on your PC. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 94: Procedure Steps
Change Password On Select this check box to force the user to change the Telset password Login Telset upon first log in. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 95: Bcm450 Common Procedures
Check for a recent backup of the BCM450 system programming. If no recent backup is available, use Element Manager to back up the system data. For information about backing up the system data, see Nortel Business Communication Manager 450 1.0—Administration and Security (NN40160-601).
Page 96: Bcm450 Shut-Down
96 BCM450 common procedures BCM450 shut-down For information about shutting down an in-service BCM450 system, see Business Communications Manager 450 1.0—Maintenance (NN40160-503). Installation troubleshooting This section describes how to troubleshoot a BCM450 installation. Checking LED status You can use the status and power LEDs on the faceplate of the BCM450 base function tray to help troubleshoot hardware issues.
Page 97: Troubleshooting
Go to an extension that has access to one of the lines on the main unit. Select the line or line pool to which the line belongs. Check for a dial tone. Make a call using the line or line pool. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 98: Troubleshooting The Main Unit
Check the Power and Status LEDs on the MBM. Both LEDs must be solid green. If either LED is not solid green, a problem exists with the MBM. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 99: Determining Why An Mbm Does Not Appear In Element Manager
Administration. If the MBM is enabled, disable and re-enable it. Ensure that all DIP switches are set correctly. For more information, see MBM installation (page 43). --End-- Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 100: Troubleshooting The Fem
Use the following procedure if there is no dial tone on the ATA2 Step Action If you hear no dial tone, replace a single-line telephone for the data communication device. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 101: Checking Ata2 Wiring
After you reboot the BCM450, PC and SSH users will have access to Maintenance CLI. See the following figure for the location of the reset switch. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 102 After the restart is completed, the BCM450 will wait up to 10 seconds for you to log onto the BCM Maintenance CLI. If you do not log onto the Maintenance CLI after 10 seconds, the BCM boots automatically to the Main OS. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 103: Preinstallation Reference
Attention: The installation area must be of sufficient height from the floor to prevent water damage. Electrical requirements Your site must meet the following electrical requirements. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 104: Site Telephony Wiring Requirements
If you use a power bar, the power bar must be approved by an appropriate National Test Body, with a third-wire ground. • Nortel recommends that you do not use an extension cord between the power supply and the power bar or between the power bar and the electrical outlet.
Page 105 DC loop resistance of 208 Ω • • maximum cable length (0.5 mm or 24-AWG) of 1220 m (4000 ft.) Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 107: Gasm Dip Switch Configuration
Rear of MBM 1 2 3 4 5 6 1 2 3 4 5 6 7 8 Module Select Mode/Country Select Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 108 Table 3 Country Select DIP switches (switches 4–8) for the GASM Switch 4 Switch 5 Switch 6 Switch 7 Switch 8 North America United Kingdom Australia Poland Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 109: Ports And Connectors Reference
(port 1) (port 0) (port 2) ringer source Page port output Table 4 describes the ports and connectors on the BCM450. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 110 (music- on-hold) or telephone speakers (background music). The input source can be any available radio or music source approved for connection to the network. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 111: Analog Device Specifications
–48 V dc ± 10% –48 V dc ± 10% –29 V dc ± 10% –48 V dc ± 10% –48 V dc ± voltage FIC code OL13ABC Ringer equivalency number Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 112 ATA2 loss 0.5 ± 1.0 dB ± 1.0 dB ± 1.0 dB to ASM loss dB ± 1.0 dB 0.5 dB ± 1.0 Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 113 (CO: 120 V) polarity/ Voltage (PBX: 90 V) Disconnect OSI EIA/TIA 464 OSI EIA/TIA 464 supervision section section types 4.5.10.2.4/ 4.5.10.2.4/ 4.5.10.2.5.1 4.5.10.2.5.1 Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 115: Led Indicators Reference
Figure 21 Location of system status LEDs on a main unit (page 116). For details, The bottom LED is the power LED, and the top LED is the status LED. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 116 Solid red Solid green System running with factory default settings enabled. Solid red Solid red System running in Software Reset mode. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 117: Hard Disk Drive Leds
LAN port. For the location of the LEDs on the main units and expansion cabinet, see Figure 22 LAN port LEDs (page 118). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 118: Media Bay Module Leds
MBM. For information about the location of the (Power) and (Status) LEDs on an MBM, see Figure 23 Media bay module LEDs (expansion cabinets only) (page 119). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 119: Dtm Leds
The DTM has additional LEDs that are not on most other MBMs. For information about the location of the DTM LEDs, see Figure 24 DTM LEDs (page 120). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 120 A small error as a result of degraded digital transmission. Possible causes are an ohmic connection, water ingress, or too long a loop. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 121: Brim Leds
Power LED Status LED For more information about the power and status LED functions, see Media bay module LEDs (page 118). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 123: System Information And Tools
— eight (GATM8) analog public (see Global Analog Trunk switched telephone lines to the Module on page 42) BCM450 1.0 system. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 124 Also connects a maximum of 16 digital (see G4x16 and telephones to the BCM450 system. G8x16 media bay module on page 45) Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 125: Additional Hardware
Tools Use the following table to view and record the tools required for your BCM450 installation. Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 126: System Information
Date and Time (NTP/Trunk/Manual) Time zone Initial IP address and netmask the network interface Default next-hop router (default gateway) DHCP server DNS domain name Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 127 Table 15 System information (2 of 2) Description Primary (and optional secondary) DNS servers IP Profile/region Telephony Startup template (DID/PBX) Start DN Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 129: Default Values Reference
F**Config) Telset SETNNA CONFIG Administration (738662) (266344) voice mail (Feature 983) Telset – CONFIG Administration (266344) initialize voice mail (Feature 983) Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 131: Wiring Charts Reference
RJ-48c jack on the front of the media bay module (MBM). For a view of the DTM ports, see Figure 26 DTM RJ-48C port (page 132). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 132: Brim Wiring Chart
The digital BRI ISDN lines connects to the BRIM through the RJ-45 jacks on the front of the media bay module (MBM). For a view of the BRIM ports, see Figure 27 BRIM RJ-45 ports (page 133). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009...
Page 133: Adid Wiring Chart
(MBM). To view the ADID connector, Figure 28 ADID RJ-21 connector (page 134). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 134: Gatm Wiring Chart
Table 19 GATM4 RJ-21 connector wiring Line Connection Wire color White-Blue Ring Blue-White White-Orange Ring Orange-White — No connection White-Green No connection Green-White Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 135 Table 20 GATM8 RJ-21 connector wiring Line Connection Wire color White-Blue Ring Blue-White White-Orange Ring Orange-White — No connection White-Green No connection Green-White Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 136 No connection Orange-Black Black-Green Ring Green-Black Black-Green Ring Green-Black — No connection Black-Slate No connection Slate-Black — No Connection Violet-Brown No Connection Brown-Violet Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 137: 4X16 Wiring Chart
G4x16 and G8x16 wiring chart You can connect 4 or 8 analog telephone lines and up to 16 digital telephones to the G4x16 or G8x16 media bay module (MBM). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright ©...
Page 138: Dsm16 And Dsm32 Wiring Chart
DSM32 has two RJ-21 connectors. To view the DSM16 and DSM32 connectors, see Figure 32 DSM16 and DSM32 RJ-21 connectors (page 139). Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 139: Asm8, Asm8+, And Gasm Wiring Chart
Figure 33 ASM8, ASM8+, and GASM connector (page 139). Figure 33 ASM8, ASM8+, and GASM connector GASM RJ-21 pin out RJ-21 connector Nortel Business Communications Manager 450 1.0 Installation — System NN40160-301 01.04 Standard July 2009 Copyright © 2006-2009 Nortel Networks...
Page 142: Nortel Business Communications Manager
Document date: July 2009 Product release: 1.0 Job function: Installation Type: Document Language type: English NORTEL, the globemark design, and the NORTEL corporate logo are trademarks of Nortel Networks. To provide feedback or report a problem with this document, go to www.nortel.com/documentfeedback.

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