Page 1 BCM200/400 4.0 Installation and Maintenance Guide BCM 4.0 Business Communications Manager Document Status: Standard Document Version: 02.5 Part Code: N0060612 Date: February 2007...
Page 2 Nortel Networks. Trademarks Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. Microsoft, MS, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation. All other trademarks and registered trademarks are the property of their respective owners.
Page 3: Software License
THE TERMS OF THIS LICENSE. IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, RETURN THE UNUSED SOFTWARE AND THE ASSOCIATED DOCUMENTATION TO NORTEL NETWORKS THROUGH A NORTEL NETWORKS AUTHORIZED DISTRIBUTOR WITHIN FIVE (5) DAYS OF YOUR ACQUISITION OF THE SOFTWARE FOR A REFUND.
Page 4 License. NORTEL NETWORKS. If NORTEL NETWORKS (i) claims a material breach of this License, and (ii) provides written notice of such claimed material breach to CUSTOMER and (iii) observes that such claimed material breach remains uncorrected and/or unmitigated more than thirty (30) days following CUSTOMER’s receipt of written notice specifying in reasonable detail...
Page 5: Table Of Contents
Initializing the system ......... 179 To connect the Ethernet crossover cable ..............180 To configure your computer ..................181 To display the configuration menus................182 BCM200/400 4.0 Installation and Maintenance Guide...
Page 6 Task List Using Telset Administration to set the basic parameters ... . 189 To enter the keycodes ....................190 To configure the IP address ..................190 To configure the modem....................191 To select the region .....................191 To select the telephony startup template and start DN ..........192 To initialize voice mail....................192 To create Telset user accounts ...................192...
Page 7 To install a RAID system .....................257 To replace a RAID configuration hard disk ..............259 To remove a hard disk cage from a BCM200 main unit ..........261 To remove a hard disk cage from a BCM400 main unit ..........262 To install a hard disk cage ...................264 To install a hard disk cage ...................265...
Page 8 Replacing or installing a cooling fan ......325 To remove a BCM400 cooling fan ................326 To install a BCM400 cooling fan ..................328 To remove a BCM200 cooling fan ................331 To install a BCM200 cooling fan ..................333 To remove an expansion unit fan ................334 To install an expansion unit fan ...................336...
Page 9 BCM200 main unit ........
Page 10 Contents MBM bays and backplane ..........50 Media bay modules (MBMs) .
Page 11 Connect the MBMs to service providers ....... 144 BCM200/400 4.0 Installation and Maintenance Guide...
Page 12 Contents Wiring MBMs to internal connections ....... . . 146 Wiring the FEM .
Page 13 Performing a backup ..........216 BCM200/400 4.0 Installation and Maintenance Guide...
Page 14 Removing a hard disk cage ..........260 Removing a hard disk cage from a BCM200 main unit ....260...
Page 15 Removing a BCM200 power supply ........278...
Page 16 Removing a BCM200 cooling fan ........
Page 17: Regulatory Information
The Industry Canada designation identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction. BCM200/400 4.0 Installation and Maintenance Guide...
Page 18: Federal Communications Commission (Fcc) Notice
Regulatory information Federal Communications Commission (FCC) Notice FCC registration number: This telephone equipment complies with Part 68, Rules and Regulations, of the FCC for connection to the Public Switched Telephone Network. Your connection to the Public Switched Telephone Network must comply with these FCC rules: •...
Page 19: Important Safety Instructions
Never spill liquid of any kind on the product. 10 To reduce the risk of electric shock do not disassemble this product, but have it sent to a qualified service person when some service or repair work is required. BCM200/400 4.0 Installation and Maintenance Guide...
Page 20: Safety
Composers, Authors and Publishers, or similar organization if Radio or TV broadcasts are transmitted through the music-on-hold or Background Music features of this telecommunication system. Nortel hereby disclaims any liability arising out of the failure to obtain such a license. Safety Business Communications Manager (BCM) equipment meets all applicable requirements of both the CSA C22.2 No.60950 and UL 60950 Edition 3.
Page 21: Enhanced 911 Configuration
This type of customer-provided equipment cannot be used on party lines or coin lines. BCM200/400 4.0 Installation and Maintenance Guide...
Page 22: International Regulatory Information
NT9T65XX, are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Information is subject to change without notice. Nortel reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the European Safety requirements EN 60950 and EMC requirements EN 55022 (Class A) and EN 55024.
Page 23: Safety
(exchange lines) removed first. Additional safety information The following interfaces (TNV) can be connected to the Public Switched Telephone Network in accordance with Nortel and the local carriers installation requirements: • BCM, CSC GATi Ports •...
Page 24: Itu Standardization Compliance
Regulatory information The following interfaces are designated as Safety Extra Low Voltage (SELV) and cannot be connected to unprotected plant wiring. • BCM, CSC Page Port • BCM, CSC Auxiliary Ringer Port • BCM, CSC Music On-Hold Port. • BCM, CSC Relay Port •...
Page 25: Getting Started
Chapter 1 Getting started About this guide The BCM200/400 4.0 Installation and Maintenance Guide describes how to install, configure, and maintain the BCM200 and BCM400 hardware running Business Communications Manager (BCM) 4.0 software. The concepts, operations, and tasks described in this guide relate to the hardware of the BCM system.
Page 26 Global analog station module (global analog station media bay module) GATM Global analog trunk module (global analog trunk media bay module) Key expansion module Key indicator module Keycode retrieval system (Nortel keycode retrieval system) Local area network Line isolation unit Media bay module Media services card...
Page 27: Symbols And Conventions Used In This Guide
Warning: Alerts you to conditions where you can cause the system to fail or work improperly. Note: Alerts you to important information. Tip: Alerts you to additional information that can help you perform a task. BCM200/400 4.0 Installation and Maintenance Guide...
Page 28 Chapter 1 Getting started Security Note: Indicates a point of system security where a default should be changed, or where the administrator needs to make a decision about the level of security required for the system. Warning: Alerts you to ground yourself with an antistatic grounding strap before performing the maintenance procedure.
Page 29: Related Publications
IP Telephony WLAN IP Telephony Installation and Configuration Guide (N0060634) Call Pilot CallPilot Manager Set Up and Operation Guide (N0027247) CallPilot Telephone Administration Guide (N0060618) User Guides There are no references to specific user guides. BCM200/400 4.0 Installation and Maintenance Guide...
Page 30: How To Get Help
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: http://www.nortel.com/erc...
Page 31: Introducing The Bcm Hardware
Chapter 2 Introducing the BCM hardware The Nortel Business Communications Manager (BCM) system provides private network and telephony management capability to small and medium-sized businesses. The BCM system integrates voice and data capabilities, voice over Internet protocol (VoIP) gateway functions, and quality of service (QoS) data-routing features into a single telephony system.
Page 32: Bcm200 Main Unit
Tray latch The tray latch enables you to remove the base function tray. Media bay module (MBM) The MBM bay is a slot into which you install an MBM. The BCM200 main unit has two bays MBM bays. See “Media bay modules (MBMs)” on page MBM ejectors The MBM ejector enables you to remove an MBM from the MBM bay.
Page 33 Power supply bay Fan exhaust Hard disk bay (removable panel) Rack-mount adapter anchor points Table 2 BCM200 main unit internal component descriptions Component Description Hard disk The programmed hard disk (or field redundancy upgrade) provides an additional hard disk and redundant array of independent disks (RAID) controller card. See “Hard disk”...
Page 34: Bcm400 Main Unit
Chapter 2 Introducing the BCM hardware BCM400 main unit The BCM400 main unit is available either in a standard or redundant feature option (RFO) configuration. Figure 3 illustrates the BCM400 main unit, and Table 3 describes the main unit components. These components are the same for the standard and RFO configurations.
Page 35 Figure 4 BCM400 main unit internal components (standard configuration) Front view Removable cover Power supply Advanced function tray Base function tray MBM backplane Rack-mount bracket Rear view MBM backplane connectors Fan access panel Power supply Fan exhaust support bracket mount BCM200/400 4.0 Installation and Maintenance Guide...
Page 36 Chapter 2 Introducing the BCM hardware Figure 5 BCM400 main unit internal components (RFO configuration) Removable cover Front view Power supply Hard disks & RAID Fans Advanced function tray Base function tray MBM backplane Rack-mount bracket Rear view MBM backplane connectors Fan exhausts Power supply...
Page 37: Bcm400 Advanced Function Tray
The advanced function tray slides out and away from the front of the main unit for hard disk maintenance, RAID upgrade, or exchange purposes. Figure 6 illustrates the advanced function tray and faceplate interfaces for the BCM400 standard and RFO configurations. BCM200/400 4.0 Installation and Maintenance Guide...
Page 38: Bcm400 Advanced Function Tray Raid Status Leds
Chapter 2 Introducing the BCM hardware Figure 6 Advanced function tray Hard disk Advanced function Hard disk cage tray latch Advanced function tray chassis Status LEDs (RAID only) Buzzer reset button (RAID only) Bezel screw Reserved bay Advanced function tray RAID configuration Advanced function tray face with single hard disk Hard disk cage Power supply...
Page 39: Base Function Tray Component Hardware
Table 5 describes the faceplate components. Figure 8 Base function tray faceplate components System Status LEDs Reset button WAN card USB port Modem port COM port Ethernet Ethernet (serial port) port 1 port 2 BCM200/400 4.0 Installation and Maintenance Guide...
Page 40: Base Function Tray Internal Components
The base function tray installs in the main unit and houses the main card with the system interfaces. Figure 9 illustrates the base function tray layout (BCM200 configuration shown). Table 6 describes the internal components. Figure 9 Base function tray internal components...
Page 41 Figure 10 BCM200 MSC components Mounting PEC III (2 slots) screw holes DS256 interface (connect to MBM backplane DS30 connectors) PCI connector Bracket press plate Auxiliary ringer Lanclet tab Page relay Page output Music-on-hold input BCM200/400 4.0 Installation and Maintenance Guide...
Page 42 Chapter 2 Introducing the BCM hardware Figure 11 BCM400 MSC components Mounting screw holes PEC III (4 slots) DS256 interface (connect to MBM backplane DS30 connectors) PCI connector Bracket press plate DS256 (to expansion unit) Auxiliary ringer Lanclet tab Page relay Page output Music-on-hold input Table 7 MSC faceplate optional connectors...
Page 43: Main Card
IP telephones and trunks. To ensure adequate data flow from the system, you can increase the number of PEC III cards (BCM200 can have maximum of two cards; BCM400 can have a maximum of four).
Page 44 Chapter 2 Introducing the BCM hardware Figure 12 Main card connectors (installed in the base function tray) PCI riser card connectors Modem card DIMM connectors CMOS battery I/O card connector Main card Main card connections The main card provides peripheral and telephony processing control for the BCM system. The main card connects to the I/O card, system status display (SSD) card, and modem interface card.
Page 45 PCI riser card attach the card to the side of the base function tray. Figure 14 PCI riser card (installed in base function tray) WAN card WAN daughter cards (field installable) PCI riser card WAN PCI connector MSC PCI connector Main card/PCI riser card connector Main card BCM200/400 4.0 Installation and Maintenance Guide...
Page 46: Data Networking Components
Chapter 2 Introducing the BCM hardware Figure 15 PCI riser card connectors PCI riser card mounting screws Base function WAN PCI connector tray - front MSC PCI connector PCI riser card PCI riser/main card connector Main card Data networking components The data networking components connect the BCM system to the WAN.
Page 47 V.35 DB25 female connector (WAN1) V.35 DB25 female connector (WAN2) Figure 18 WAN interface card (North American version) Daughter cards WAN card PCI clamp PCI connector press plate T1 CSU connector (WAN1) V.35 DB25 female connector (WAN2) BCM200/400 4.0 Installation and Maintenance Guide...
Page 48: I/O Interface Card
Chapter 2 Introducing the BCM hardware Modem card The V.92 (or V.90) modem connects the BCM system to the public switched telephone network (PSTN), enabling the BCM system to send and receive data. The modem card is standard on North American systems, while it is optional for APAC and EMEA.
Page 49: Bcm Expansion Unit (Bcm400 Only)
BCM expansion unit (BCM400 only) In addition to a main unit, the BCM400 system can have one expansion unit. The expansion unit is not compatible with the BCM200 system. The BCM expansion unit contains six additional bays for MBMs. The supplied DS256 cable is 5 m (16 ft.) long and connects into a DS256 port on the MSC of the...
Page 50: Mbm Bays And Backplane
MBM bays and backplane The number and configuration of the MBMs depend on the number of bays available in the main unit and DS30 system resources. The BCM200 main unit provides two MBM bays. The BCM400 main unit provides four MBM bays.
Page 51: Media Bay Modules (Mbms)
The MBM backplane provides the MBM component interface to the power supply and main card. The MBM backplane mounts at the rear of the MBM bays and is a non-replaceable component. Figure 23 illustrates the BCM200 MBM backplane and connectors. Figure 23 BCM200 MBM backplane Front view...
Page 52 73 The MBMs connect with external devices to implement various types of voice trunks and extensions. Install the MBMs in the MBM bays in the BCM200 or BCM400 main units and the BCM expansion unit. MBMs have LEDs on the faceplate. For information on MBM LEDs, see “Viewing the BCM...
Page 53: Trunk Media Bay Modules (Mbms)
BCM expansion unit. module” on page CTM4/CTM8 Connects a maximum of four (CTM4) or eight (CTM8) analog public switched (see “Caller ID trunk media bay telephone lines to the BCM system. module” on page BCM200/400 4.0 Installation and Maintenance Guide...
Page 54: Digital Trunk Media Bay Module
Chapter 2 Introducing the BCM hardware Table 8 Trunk MBMs (Sheet 2 of 2) What it does Special notes ISDN BRI Connects a maximum of four ISDN BRI S/T interfaces. (see “Basic rate interface media bay module” on page GATM4/GATM8 Connects either four (GATM4) or eight (GATM8) analog public switched (see...
Page 55 Conversely, when the line is active, the auxiliary port line is disabled. When you connect an analog telephone to the auxiliary port, you can use it as an emergency telephone because this line remains active during a power outage. Figure 28 shows the front of the CTM4 and CTM8. BCM200/400 4.0 Installation and Maintenance Guide...
Page 56 Chapter 2 Introducing the BCM hardware Figure 28 CTM4 and CTM8 module faceplate LEDS and connectors Front View CTM 4 CTM 8 CTM4 Power LED Status LED Line 1 Line 1 Line 2 Auxiliary port Line 3 Line 4 CTM8 Auxiliary port Line 5 Basic rate interface media bay module...
Page 57: Station Media Bay Modules (Mbms)
“4x16 media bay module” on page Also connects a maximum of 16 digital telephones to the BCM system. ASM/ASM8 Connects a maximum of eight analog devices to the BCM system. (see “Analog station media bay modules” on page BCM200/400 4.0 Installation and Maintenance Guide...
Page 58 Chapter 2 Introducing the BCM hardware Table 9 Station MBMs (Sheet 2 of 2) What it does Special notes ASM8+/GASM Connects a maximum of eight analog devices to the BCM system. (see “Analog station media bay modules” on page The GASM provides the following additional services: caller ID, pass through, message waiting indication, and disconnect supervision at the telephone.
Page 59 Enhanced ringing capability — ASM8+ and GASM8 provide a ringing voltage of 2 REN/65 V rms per port. • Calling line identification (CLID) • The GASM8 is designated as an ONS (on-premise station) port. BCM200/400 4.0 Installation and Maintenance Guide...
Page 60 Chapter 2 Introducing the BCM hardware Disconnect supervision note: The central office disconnects the call after the ASM8+ provides an open switch interval (OSI) to the off-hook station of 850 ms (TIA/EIA 464 section 5.4.10.2.4; minimum is 600 ms) as a disconnect signal. If the station remains on-hook after the disconnect signal, the ASM8+ disconnects the station equipment from the network without returning a tone to it (TIA/EIA 464 section 5.4.10.2.5[1]).
Page 61 (PBX: 90 V) Disconnect OSI EIA/TIA 464 OSI EIA/TIA 464 supervision types section section 4.5.10.2.4/ 4.5.10.2.4/ 4.5.10.2.5.1 4.5.10.2.5.1 Note: The MWI type depends on the country profile, and the MWI voltage shown is a maximum value. BCM200/400 4.0 Installation and Maintenance Guide...
Page 62: Specialized Media Bay Modules (Mbms)
Chapter 2 Introducing the BCM hardware Specialized media bay modules (MBMs) This section describes the MBMs that perform a specific job outside of the trunk and station MBM descriptions (see Table 11). Table 11 Specialized MBMs Module type What it does Special notes Connects a maximum of six Norstar expansion The switches on the FEM are used to...
Page 63: Bcm400 Expansion Gateway
64). The addition of a second BCM400 expansion gateway provides up to two T1 PSTN trunks. This releases enough system resources on the host BCM400 main unit for the addition of 64 digital telephones. BCM200/400 4.0 Installation and Maintenance Guide...
Page 64: Bcm Components
“Cooling fan” BCM power supply The BCM200 main unit and the BCM400 main unit (standard) use a switched power supply. Internal cabling routes to the I/O card, media bay backplane, and hard disk. External cabling extends to the line power supply outlet (see...
Page 65: Bcm400 Redundant Power Supply
New Lengths Purpose and Notes 525mm MBM Back plane 525mm MBM Back plane for BCM400, not required for BCM200 500mm to first, +50mm to next, +100mm to last (total 650mm) Hard disk cage, extra connectors to be tucked under the...
Page 66 Chapter 2 Introducing the BCM hardware Figure 40 BCM400 redundant power supply and modules Power supply module Power supply module removed from the redundant inserted in the power supply unit redundant power supply unit Figure 41 BCM400 redundant power supply connectors Connector Configuration for Cable Lengths and Purpose and Notes...
Page 67: Power Supply Adapter Cord (International Users)
UPS. The UPS feature is supported in all markets (110~120V and 220~240V power standards). Hard disk The BCM200 main unit and the BCM400 main unit (standard) contain a single hard disk and hard disk bracket (see Figure 42 Figure 43).
Page 68: Raid Upgrade Kit
Hard disk bracket lift tab RAID upgrade kit The BCM200 main unit and the BCM400 main unit (standard) can contain a redundant array of independent disks (RAID). The RAID upgrade kits have a single hard disk (mirror) and RAID controller card. Use your current hard disk (from the single disk system) as the primary hard disk.
Page 69: Cooling Fan
The cooling fan mounts in the back of the BCM200 main unit. The cooling fans mount on a removable panel in the back of the BCM400 main unit. BCM200/400 4.0 Installation and Maintenance Guide...
Page 70: Field Replaceable Units (Fru)
Chapter 2 Introducing the BCM hardware Figure 45 Cooling fan Mount holes I/O card fan connector Field replaceable units (FRU) Table 12 Table 17 as a reference when you need to order, replace, or install component hardware. The tables provide references to the component description and installation procedures. Note: The product engineering code can change over time;...
Page 71 BCM expansion unit cooling fan “Cooling fan” on page 69 “Installing an expansion unit fan” on page 336 BCM200 cooling fan “Cooling fan” on page 69 “Installing the BCM200 cooling fan” on page 333 BCM200/400 4.0 Installation and Maintenance Guide...
Page 72 Chapter 2 Introducing the BCM hardware Table 17 MBM Component description FRU description Installation procedure MBM bay filler blanking plate “MBM bays and backplane” on page “Installing a media bay module (MBM)” on page 105 DTM MBM “Digital trunk media bay module” on “Installing a media bay module page 54 (MBM)”...
Page 73: Telephones And Adapters
Digital Phone 7316E — two-line display, three display buttons, 16 memory buttons with indicators, eight memory buttons without indicators. Handsfree, mute, and headset buttons are located under the dialpad. The default button assignment for the 7316E is different from the 7316. BCM200/400 4.0 Installation and Maintenance Guide...
Page 74 It also has four user defined feature keys and four soft keys. IP Phone 1140E — The Nortel IP Phone 1140E brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection.
Page 75 (DMC). In turn, the DMC is wired to a digital module on the BCM200 main unit, the BCM400 main unit, or the BCM expansion unit. Depending on the mobility configuration, you can have up to 64 sets assigned to your system.
Page 76 Chapter 2 Introducing the BCM hardware Note: Nortel provides limited support for legacy Norstar telephones. Accessories The following accessories can be used with the BCM system: Station auxiliary power supply (SAPS) — provides power for the OKIMs when the 7316E is connected to five or more KIMs.
Page 77: Viewing The Bcm System Leds
Indicates access to the system hard disk. Green ON – hard disk activity detected This LED lights when the HDD is accessed. If the systems does not need to read or write to the HDD the LED is off. BCM200/400 4.0 Installation and Maintenance Guide...
Page 78 Chapter 3 Viewing the BCM system LEDs Table 18 Base function tray system Status LED states (Sheet 2 of 3) Description LED states Status Indicates the system status. Green ON – all monitored services are functioning Six non-blinking LEDs in the center indicate monitoring software is not active.
Page 79: Media Bay Module Leds
The two media bay module (MBM) LEDs show the power and status of the MBM. Figure 47 shows the location of the (Power) and (Status) LEDs on an MBM. The Power and Status LEDs are located in the same place on all MBMs. BCM200/400 4.0 Installation and Maintenance Guide...
Page 80: Dtm Leds
Chapter 3 Viewing the BCM system LEDs Figure 47 MBM LEDs Power Status Table 20 describes the possible MBM LED states. Table 20 MBM LED descriptions Power Status Description The MBM does not have power, or there is a failure of the MBM power converter.
Page 81 (CFA) to the terminating switch. If the transmit alarm is not on, this error indicates a far-end or cable problem. All LEDs Flashing The DTM is initializing. Tip: You can install a maximum of three DTM modules in the BCM main unit, depending on the available buses. BCM200/400 4.0 Installation and Maintenance Guide...
Page 82: Brim Leds
Chapter 3 Viewing the BCM system LEDs BRIM LEDs The BRIM has one additional LED beside each RJ-48C jack. Figure 49 shows the location of the LEDs on a BRIM. Figure 49 BRIM LEDs Power LED Status LED Table 22 describes the functions of the BRIM LEDs.
Page 83: Installation Overview
To install a BCM system, you install a BCM main unit, a BCM expansion unit (optional), and the telephony components. Figure 50 Table 23 provide an overview of the installation process. Figure 50 BCM system installation overview BCM200/400 4.0 Installation and Maintenance Guide...
Page 84 Chapter 4 Installation overview Table 23 BCM system installation overview (Sheet 1 of 2) Tasks Description Link to Prepare for installation Verify these requirements: “Checking the installation prerequisites” on page 87 • environmental • electrical • site telephony wiring Get required equipment Ensure you have these items: “System equipment, and tools...
Page 85 Begin the configuring process for your system. “Initializing the system” on page 179 Set up the system and set Perform the basic system configuration using Element “Configuring the BCM configuration Manager, Startup Profile, or Telset Administration. system” on page 185 BCM200/400 4.0 Installation and Maintenance Guide...
Page 86 Chapter 4 Installation overview N0060612 N0060612...
Page 87: Checking The Installation Prerequisites
BCM units • a minimum of 46 cm (18 in.) from the floor Note: The installation area must be of sufficient height from the floor to prevent water damage. BCM200/400 4.0 Installation and Maintenance Guide...
Page 88: Electrical Requirements
You must use a power bar approved by an appropriate National Test Body, with a third-wire ground. Nortel recommends not to use an extension cord between the power supply and the power bar, or between the power bar and the electrical outlet.
Page 89: Analog Loop
(KIM) for T7316E telephones • analog terminal adapter 2 (ATA2) if connecting analog equipment to a digital extension line • uninterruptable power supply (UPS) • analog emergency telephone • optional WAN card field replaceable unit (FRU) BCM200/400 4.0 Installation and Maintenance Guide...
Page 90: Other Hardware And Tools
Chapter 5 Checking the installation prerequisites • digital mobility controller (DMC), base stations, repeaters, and digital mobility phones • Wireless LAN handsets, SVP and TFTP servers, and access points Countries outside of North America must order separately a power cord that conforms to their specific requirements or standards.
Page 91: Installing The Bcm Main Unit
This section describes how to install the BCM main unit. You can install the main unit in an equipment rack, on a wall, or on a desktop. Figure 51 shows the steps required to install the main unit. Figure 51 Overview of installing the main unit BCM200/400 4.0 Installation and Maintenance Guide...
Page 92: Unpacking The Main Unit
BCM 4.0 Installation Checklist and Quick Start Guide Visually inspect the components for any damage that may have occurred during shipping. If you find any damage, contact your Nortel sales representative. Note: You must supply cable management tools or techniques depending on the type of BCM system installation.
Page 93: To Attach The Rack-Mount Brackets
The expansion unit rack-mount bracket has an additional set of holes that allows you to install the brackets so that the expansion unit sits flush with the BCM main unit in an equipment rack. Figure 52 Attach the rack-mount bracket to the BCM200 main unit Install rack-mount bracket screws...
Page 94: To Mount The Main Unit In An Equipment Rack
Chapter 6 Installing the BCM main unit Figure 53 Attach the rack-mount bracket to the BCM400 main unit Install rack-mount bracket screws Figure 54 Attach the mounting bracket to the expansion unit To mount the main unit in an equipment rack Determine the location in the rack where you want to install the main unit.
Page 95 Chapter 6 Installing the BCM main unit Figure 55 Fasten the BCM200 main unit to an equipment rack Figure 56 Fasten the BCM400 main unit to an equipment rack BCM200/400 4.0 Installation and Maintenance Guide...
Page 96: To Install The Main Unit On The Wall
Figure 57 Fasten the expansion unit to the equipment rack Installing the main unit on the wall This procedure describes how to mount the BCM200 or BCM400 main unit to a wall. To mount the main unit on the wall, you need: •...
Page 97 Fasten the wall-mount brackets securely to the BCM main unit using the screws provided. Refer to Figure 58 Figure Caution: Use only the screws supplied with the wall-mount bracket kit (NTAB3422). Do not replace the screws. Other screws can damage the unit. BCM200/400 4.0 Installation and Maintenance Guide...
Page 98: Installing The Main Unit On A Flat Surface
Chapter 6 Installing the BCM main unit Figure 58 Attach the wall-mount brackets to the BCM200 main unit Install wall-mount bracket screws Figure 59 Attach the wall-mount brackets to the BCM400 main unit Install wall-mount bracket screws Hang the BCM main unit on the backboard screws. Make sure the main unit is level. Ensure the wood screw heads seat fully into the wall-mount bracket slots.
Page 99: To Install The Bcm Main Unit On A Table Or Shelf
Make sure you leave enough space around the unit for ventilation and access to the cables and media bay modules. Next step If you are installing an expansion unit, proceed to “Installing an expansion unit” on page 101. Otherwise, proceed to “Installing a media bay module (MBM)” on page 105. BCM200/400 4.0 Installation and Maintenance Guide...
Page 100 Chapter 6 Installing the BCM main unit N0060612 N0060612...
Page 101: Installing An Expansion Unit
(MBMs). Each MBM you add increases the number of public switched telephone network (PSTN) trunks or extensions that you can connect to the BCM system. Figure 60 shows the steps required to install the expansion unit. Figure 60 Overview of installing a expansion unit BCM200/400 4.0 Installation and Maintenance Guide...
Page 102: Unpacking The Expansion Unit
Visually inspect the components for any damage that may have occurred during shipping. If you find any damage, contact your Nortel representative. Warning: Make sure the power supply to the expansion unit is disconnected before inserting or removing an MBM.
Page 103: Connecting The Bcm Expansion Unit To The Bcm Main Unit
Warning: The timing in the BCM system is critical. Use the correct length cable as supplied with the expansion unit. The system will not work properly if you connect the BCM expansion unit using a cable that varies in length. BCM200/400 4.0 Installation and Maintenance Guide...
Page 104: To Connect The Expansion Unit To The Main Unit
Chapter 7 Installing an expansion unit To connect the expansion unit to the main unit Plug one end of the supplied DS256 cable into the DS256 connector on the expansion unit (see Figure 62). Figure 62 DS256 connector on the expansion unit DS256 connector Plug the other end of the cable into the DS256 connector on the faceplate of the MSC in the BCM main unit (see...
Page 105: Installing A Media Bay Module (Mbm)
If you have a large BCM system, there are some configuration restrictions that can apply to your system. For information about these restrictions, refer to “Assigning DS30 resources” on page 114. Figure 64 for an overview of the process for determining the MBMs for your system. BCM200/400 4.0 Installation and Maintenance Guide...
Page 106: To Select Trunk Mbms
If you are setting up an entirely new system, perform a site survey to determine your current and future needs. Nortel recommends that you perform the survey before you order any MBMs. Note: If you plan to add any lines in the near future, include them in your initial estimates.
Page 107 DTM. You can add a maximum of three DTMs or DDIMs to your BCM system. Tip: The BCM400 main unit holds a maximum of four MBMs. If you require more MBMs, the BCM expansion unit supports a maximum of six additional MBMs. BCM200/400 4.0 Installation and Maintenance Guide...
Page 108: To Select Station Mbms
Chapter 8 Installing a media bay module (MBM) Selecting station MBMs The number and type of telephones and related equipment you have determines which station MBMs you require. Note: If you are adding any extensions in the near future, include them in your calculations.
Page 109: Selecting A Fiber Expansion Module (Fem)
Figure 65 shows a model of how the MSC DS30 buses are a subgroup of the DS256 bus on the MSC. The diagram also shows the offset channels, which are a subgroup of the buses. BCM200/400 4.0 Installation and Maintenance Guide...
Page 110: Setting Offsets
Chapter 8 Installing a media bay module (MBM) Figure 65 DS30 model Four offsets per bus DS256 on MSC DS30 bus #2 DS30 bus #3 DS30 buses DS30 buses available to modules DS30 bus #4 available to modules in a 2/6 split in a 3/5 split DS30 bus #5 DS30 bus #6...
Page 111: Determining Bus Requirements
Note: If you choose a CTM8, DDIM, or 4x16, there are some restrictions on the offsets you can choose. Refer to the DIP switch settings in “CTM switch settings” on page 124 “4x16 switch settings” on page 127 for details. BCM200/400 4.0 Installation and Maintenance Guide...
Page 112 Chapter 8 Installing a media bay module (MBM) Figure 67 Space requirements for MBMs, on a per-DS30 configuration Trunks (lines) Stations (extensions) 1 DS30 bus/ Single-density modules Double-density modules offset set to 0 1 DS30 bus 1 DTM per 1 DS30 bus/ DS30 offset set to 0 4 DD ASM 8s or...
Page 113: To Determine Bus Requirements
116. Note that you assign trunk MBMs starting from the bottom DS30, and you assign station MBMs starting from the top DS30. Install the MBMs into the BCM main unit or expansion unit. Refer to “Installing a media bay module (MBM)” on page 105. BCM200/400 4.0 Installation and Maintenance Guide...
Page 114: Assigning Ds30 Resources
Chapter 8 Installing a media bay module (MBM) Assigning DS30 resources MBMs are assigned to DS30 buses in a specific hierarchical manner. This section describes the preferred order of positioning for each type of MBM. The following are some general notes about assigning MBMs: •...
Page 115: Choosing The Assigned Order For Mbms
* DS30 7 is not available to any MBM if your system has been configured with a 3/5 bus split MBMs that require two DS30 buses, such as the DSM32 and the 4x16, must be assigned to DS30s higher than 6, to accommodate all the resource requirements. BCM200/400 4.0 Installation and Maintenance Guide...
Page 116: To Determine Mbm Dip Switch Settings
Chapter 8 Installing a media bay module (MBM) Determining MBM DIP switch settings Assign DIP switch settings before you install an MBM. The DIP switches are located on the back or underside of the MBM. Note: Fiber expansion module (FEM) switches The switches on the fiber expansion module (FEM) do not work in the same way as those of the trunk or station MBMs.
Page 117 0, 1, 2, 3 (offset) (DS30 #) Picks Picks on on on on on on on on off on on on ch. #3 ch. #3 on off on on on on on off off on on on BCM200/400 4.0 Installation and Maintenance Guide...
Page 118 Chapter 8 Installing a media bay module (MBM) Table 28 Possible MBM DIP switch settings for 4x16, DDIM, DTM, CTM, and GATM (Sheet 2 of 2) DIP switch settings Trunk MBM positioning DS30 bus # 4x16 DDIM CTM8 GATM GATM8 Offsets Offsets 0,1, 2, 3...
Page 119 ***If your system is configured with a 3/5 DS30 bus split, DS30 bus 7 is not available to MBM and DS30 bus 6 is not supported for the 4x16 and DDIM. Offset 3 is not currently enabled by the system in BCM 3.6 and later. BCM200/400 4.0 Installation and Maintenance Guide...
Page 120 Chapter 8 Installing a media bay module (MBM) Table 30 shows possible DS30 and offset configurations for each type of station MBM, and the corresponding switch settings. Note that DIP switch 1 indicates the density mode for DSM 16+ and DSM 32+ (SDD = single density, DIP switch 1:on; FDD = Double Density, DIP switch 1:off). Table 30 Possible station MBM DIP switch settings DIP switch settings DIP switch settings...
Page 121: To Set Mbm Dip Switches
Figure Set the switches to correspond with the settings you chose in the procedure “To determine MBM DIP switch settings” on page 116. Repeat step 2 for each MBM you want to install. BCM200/400 4.0 Installation and Maintenance Guide...
Page 122: Assigning Line And Extension Numbers
Chapter 8 Installing a media bay module (MBM) You are now ready to install the MBMs into the BCM system. Refer to “Installing optional telephony equipment” on page 175 for details. Tip: Create a label with the DS30 bus and DIP switch settings. Affix the label to the front of the MBM as a quick reference during maintenance activities.
Page 123: Ddim Switch Settings
DS30 bus 7 is not available for the data module portion of the DDIM. ** You cannot use DS30 bus 7 for the DDIM. If you assign DS30 bus 7, there is no DS30 bus available for the data module portion of the DDIM. BCM200/400 4.0 Installation and Maintenance Guide...
Page 124: Bri Switch Settings
Chapter 8 Installing a media bay module (MBM) BRI switch settings You can install a maximum of three BRIM MBMs per DS30 bus on the offsets indicated in Table Table 35 BRIM S/T switch settings Enter these switch Enter these switch Select Select To assign...
Page 125 Not supported 115-118 61-64 69-72 61-64 69-72 77-80 69-72 ***7 77-80 85-88 77-80 Not supported Not supported 85-88 ***If your system is configured with a 3/5 DS30 split, DS30 bus 7 is not available. BCM200/400 4.0 Installation and Maintenance Guide...
Page 126: Gatm Switch Settings
Chapter 8 Installing a media bay module (MBM) GATM switch settings There are two models of GATM: GATM 4: The GATM 4 provides connections for four analog calling line identification (CLID) or supervision disconnect PSTN lines. Each voice line uses one line in the DS30 bus offset. Because each DS30 bus has four lines per offset, you can assign a maximum of four GATM4s to a single DS30 bus by making the offset switch settings different for each MBM.
Page 127: 4X16 Switch Settings
Therefore, it can be assigned any of the four offsets in a DS30 bus. The DSM then automatically assigns the next DS30 bus and all the assigned DNs. The 4x16 MBM can be combined with three other CTMs or one CTM8 on the same DS30 bus. BCM200/400 4.0 Installation and Maintenance Guide...
Page 128 Chapter 8 Installing a media bay module (MBM) Table 39 shows the switch settings for each DS30 bus, and the assigned lines and dialing numbers (DNs) for each DS30 bus. Table 39 4x16 switch settings Select Enter these switch settings Select To assign And this DS30 bus...
Page 129: Asm 8 And Gasm8 Switch Settings
The GASM8 has a second set of eight DIP switches on the right side, at the rear of the MBM, that allow you to choose a mode of function, based on country of operation. These settings are dependant on the version of the system software. BCM200/400 4.0 Installation and Maintenance Guide...
Page 130 Chapter 8 Installing a media bay module (MBM) The mode used defines which features are available, as shown in Table Table 41 GASM8 modes and features GASM8 modes Standard Enhanced Mode features • • Basic call features for analog devices •...
Page 131: Dsm Switch Settings
DS30 settings for the DIP switches. Note: DSM modules deployed with 2.5 systems are all single density and cannot be set to double density. The DSM 16+ and DSM 32+ modules can be set to either density. BCM200/400 4.0 Installation and Maintenance Guide...
Page 132 Chapter 8 Installing a media bay module (MBM) Table 43 DSM16/DSM16+ and DSM32/DSM32+ single-density switch settings (upgraded system) Enter these switch Select **To assign these To assign these DNs to settings DS30 DNs to DSM16 or DSM 32 or DSM 32+ DSM 16+ on on on 221-236...
Page 133 To assign these DNs to Enter these switch settings Select DSM 32+ (connectors: DS30 DSM 16+: A=top, B = bottom) A= DSM1, B=DSM2 221-236 237-252 237-252 221-236 253-268 269-284 269-284 253-268 285-300 301-316 301-316 285-300 BCM200/400 4.0 Installation and Maintenance Guide...
Page 134: Fem Switch Settings
Chapter 8 Installing a media bay module (MBM) Table 46 DSM 16+ and DSM32+ double density switch settings (new system) (Sheet 2 of 2) 317-332 333-348 333-348 317-332 349-364 365-380 365-380 349-364 381-396 397-412 397-412 381-396 * The extensions listed are based on a three-digit DN with a Start DN of 221. If your system has longer DNs or a different Start DN, enter the range in the blank column.
Page 135: Bcm400 Expansion Gateway Mbms
Example 2 DSM32 DSM32 System needs: DSM32 32 analog phones DSM32 160 digital phones 10 IP Phones BCM400 expansion gateway ASM8 DSM32 ASM8 ASM8 ASM8 BCM400 main unit and expansion unit BCM200/400 4.0 Installation and Maintenance Guide...
Page 136: Installing An Mbm
After you set the switches on the MBMs, you can install them in the BCM main unit or the expansion unit. The BCM200 main unit accommodates a maximum of two MBMs. The BCM400 main unit accommodates a maximum of four MBMs. If your BCM400 system requires more than four MBMs, you must connect an expansion unit to the BCM main unit.
Page 137: To Install An Mbm In The Bcm Main Unit Or Expansion Unit
Push the MBM completely into the unit. You will hear a click when the MBM is firmly seated in the media bay. Repeat steps 2 to 4 for each MBM you want to install. BCM200/400 4.0 Installation and Maintenance Guide...
Page 138 Chapter 8 Installing a media bay module (MBM) N0060612 N0060612...
Page 139: Connecting The Cables
In addition, all unused slots must have blank faceplates installed. The covers on all units must be in place at the completion of any servicing. BCM200/400 4.0 Installation and Maintenance Guide...
Page 140: To Connect Power And Wiring
The BCM system is available in North American and International versions. Ensure that the power supply is correct for your location. The BCM200 and BCM400 systems have standard power supplies and redundant power supplies that adjust automatically to the required voltage.
Page 141: To Check System Power And Status
MBM are lit and remain constant. Figure 75 shows an example of an MBM and the LEDs on the MBM faceplate. Table 48 provides a description of the MBM Power and Status LED states. BCM200/400 4.0 Installation and Maintenance Guide...
Page 142: Wiring The Mbms
Chapter 9 Connecting the cables Figure 75 Module Power and Status LEDs All modules have a power status DSM16 Table 48 Module Power and Status LED states Label Description Green LED On Green LED Flash Red LED On (Only) Green LED Off Indicates state Check for hardware A minimum of 1 power...
Page 143 Do not connect any telephones to wiring that runs outside of the building. Read and follow the installation instructions carefully. BCM200/400 4.0 Installation and Maintenance Guide...
Page 144: To Connect Dtm, Ctm, Ctm8, Brim S/T, Or 4X16 Mbms
Chapter 9 Connecting the cables Connect the MBMs to service providers To connect DTM, CTM, CTM8, BRIM S/T, or 4x16 MBMs On the front of the MBM, locate the RJ-48C jack (DTM), RJ-45 jack (BRIM), or the RJ-11 jacks (CTM and 4x16). Wire one end of the cable to the demarcation blocks of the building.
Page 145: To Connect The Gatm
You can now use Element Manager to configure the lines or sets associated with the MBM (see the BCM 4.0 Administration Guide). To connect the GATM On the front of the MBM, locate the amphenol connector. Wire one end of the cable to the demarcation blocks of the building. BCM200/400 4.0 Installation and Maintenance Guide...
Page 146: Wiring Mbms To Internal Connections
Chapter 9 Connecting the cables Figure 79 on page 146 shows the wiring pin-outs for a GATM to connect to a service provider. Figure 79 GATM pin-outs GATM Line Wire color module White-Blue Both Blue-White Line 1 26 T White-Orange Line 2 Both Orange-White...
Page 147: To Connect The Dsm16+, Dsm32+, Asm8, Gasm8, Or 4X16 Mbms
DSM16+, 4x16, and DSM32+ MBMs. The sets heading indicates the set numbering for each of the amphenol pairs. Set DNs are allocated by the BCM system based on the DS30 bus setting on the station MBM. BCM200/400 4.0 Installation and Maintenance Guide...
Page 148 Chapter 9 Connecting the cables Table 49 DSM wiring chart Wire color Port Set # Set # White-Blue Wiring for DSM 16/16+, 4x16, DSM 32/32+ Blue-White 25-pair connector White-Orange Orange-White T=Tip 26 T White-Green R=Ring Green-White White-Brown Brown-White DSM 16, 4x16 White-Slate Slate-White Red-Blue...
Page 149 BCM system. In the case of the Wireless LAN IP telephone system, ensure that the access point is correctly set up to connect to the BCM system LAN or WAN. • Configure and register the handsets according to the instructions provided for each type of system. BCM200/400 4.0 Installation and Maintenance Guide...
Page 150: To Connect The Fiber Cables
Chapter 9 Connecting the cables Wiring the FEM A fiber expansion module (FEM) allows you to upgrade from a Norstar system to a BCM system by reusing the Norstar MBMs. The MBMs connect to the FEM using the same fiber cable that connected them to the Norstar fiber expansion card.
Page 151: Setting Dns And Port Numbers
Port 601 Port 701 Blue-White White-Orange DN Port 202 Port 302 Port 402 Port 502 Port 602 Port 702 Orange-White White-Green Port 203 Port 303 Port 403 Port 503 Port 603 Port 703 Green-White BCM200/400 4.0 Installation and Maintenance Guide...
Page 152: Mbm Combinations
Chapter 9 Connecting the cables Table 52 Cross-referencing ports and DNs (Sheet 2 of 2) DS30 bus DS30 bus DS30 bus DS30 bus DS30 bus DS30 bus Wire color White-Brown Port 204 Port 304 Port 404 Port 504 Port 604 Port 704 Brown-White White-Slate...
Page 153: Combining Ctms/Gatms And 4X16S
Fully-loaded setup This section describes a system containing one DSM 32/32+, one DSM 16/16+, two ASM 8s, and two DTMs. This configuration uses all the DS30 buses, with the exception of two offsets. BCM200/400 4.0 Installation and Maintenance Guide...
Page 154 Chapter 9 Connecting the cables Table 54 demonstrates this combination, including the switch settings for each MBM. Table 54 DSM combined with 2 DTMs and 2 ASMs Each heavily-outlined and shaded square represents one module Switch setting DS30 ASM8s/ channel DSM32/32+ DSM16/16+ GASM8...
Page 155: Dect Combinations
This section describes a system containing a DECT MBM, three BRIM MBMs, and two DSM 32s. This configuration uses all the DS30 channels, with the exception of one offset. Table 56 demonstrates this combination, including the switch settings for each MBM. BCM200/400 4.0 Installation and Maintenance Guide...
Page 156: Changing Configurations
Chapter 9 Connecting the cables Table 56 Three BRI modules, two DSM 32s, and one DECT module Each heavily-outlined and shaded square represents one module Switch setting DS30 DECT DSM32s channel # offset 0 offset 0, 1 and 2 offset 0 on on on on on on on on on on off on DECT switch settings:...
Page 157: System Setup
DS30 bus 5 DS30 bus 6 DS30 bus 7 Media bay module Dip switch setting Line/set type Line/Loop/DN range Connecting the data networking hardware This section describes how to connect network cards to the BCM system. BCM200/400 4.0 Installation and Maintenance Guide...
Page 158: Connecting The Cards
The data networking hardware (MSC) is installed in the BCM main unit at the factory. All systems have dual embedded Ethernet interfaces. Some models come with an embedded V.92 modem. WAN cards and modems are ordered separately. Figure 80 shows a BCM200 configuration with a field-installed WAN card. Figure 80 Main unit ports and connectors RJ-48C...
Page 159: To Connect The Bcm System To The Wan
Table 59 RS-422/EIA 530 adapter cable (Sheet 1 of 2) DB26 on RS-422/EIA DB26 on RS-422/EIA WAN card Signal 530 cable WAN card Signal 530 cable Protective Ground Transmit Data B Transmit Data A Transmit Clock A BCM200/400 4.0 Installation and Maintenance Guide...
Page 160 Chapter 9 Connecting the cables Table 59 RS-422/EIA 530 adapter cable (Sheet 2 of 2) DB26 on RS-422/EIA DB26 on RS-422/EIA WAN card Signal 530 cable WAN card Signal 530 cable Receive Data A Receive Data B Request to Send A Receive Clock A Clear to Send A Data Set Ready A...
Page 161: Installing The Cards
Receive Clock B External Clock B External Clock A Clear To Send B Installing the cards Refer to “Replacing data cards and processing hardware” on page 301 for the removal and installation process for these cards. BCM200/400 4.0 Installation and Maintenance Guide...
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Page 163: Installing Telephones And Peripherals
Documentation describing installation and telephone features is supplied with each piece of equipment. Analog terminal adapter 2 The analog terminal adapter 2 (ATA2) connects a standard analog voice device or data communication device to a digital station connector on the BCM system. BCM200/400 4.0 Installation and Maintenance Guide...
Page 164: Central Answering Position (Cap/Ecap)
Chapter 10 Installing telephones and peripherals Refer to Chapter 11, “Installing the analog terminal adapter,” on page 169 for the requirements and procedure for installing the device. Central Answering Position (CAP/eCAP) A Central Answering Position (CAP) provides additional auto-dial positions or additional line appearances.
Page 165 30/5 31/6 32/7 33/8 34/9 35/10 36/11 37/12 38/13 39/14 40/15 41/16 * For each port, substitute the X for the DS30 bus number. Example: Port X01 on DS30 bus 02 is port 0201. BCM200/400 4.0 Installation and Maintenance Guide...
Page 166 Chapter 10 Installing telephones and peripherals Table 63 Cross-referencing ports and DNs on a new version 3.0 or newer system DS 30 DS 30 DS 30 DS 30 DS 30 DS 30 bus 02 bus 03 bus 04 bus 05 bus 06 bus 07 Pins...
Page 167: To Install The Emergency Telephone
Connect an analog PSTN line cable to the line 1 port of the CTM. Installing IP Phones The system can be set to automatically assign DNs to the Nortel IP Phones. If you choose to manually assign DNs, choose DNs from unused DNs in the digital range. However, port numbers are assigned from DS30 01 (ports 0101-0132) first;...
Page 168: Moving Telephones
Chapter 10 Installing telephones and peripherals T7406 cordless telephones use the DNs for the ports on the station module that is connected to the base station. They are digital sets and use M7310/T7316 as an operational model. Moving telephones You can move a BCM digital telephone to a new location within the system without losing its programmed settings, if the telephone has been enabled with Set relocation (automatic telephone relocation).
Page 169: Installing The Analog Terminal Adapter
ATA2: • “Analog telephone” • “Analog data device” on page 170 Analog telephone Figure 81 on page 170 shows an installation overview for connecting an analog device through an ATA2 to the main unit. BCM200/400 4.0 Installation and Maintenance Guide...
Page 170: Analog Data Device
Chapter 11 Installing the analog terminal adapter Figure 81 Analog telephone installation overview ATA 2 power cord Analog telephone BCM main unit Central Office ATA 2 Terminal loop resistance: Line loop resistance: 1300 ohms maximum 135 ohms maximum Analog data device The ATA2 connects a standard analog data device, such as a fax or modem, to the BCM system.
Page 171: To Connect The Ata2
In Europe, the ATA2 must be powered from a Class II power source that is CE marked. Mounting the ATA2 After the ATA2 is correctly connected, you can mount the unit on a wall, as described in this section. BCM200/400 4.0 Installation and Maintenance Guide...
Page 172: To Mount The Ata2 On A Wall
Chapter 11 Installing the analog terminal adapter To mount the ATA2 on a wall When using 0.5 mm wire (24 AWG), select a location within 800 m (2600 ft.) of the BCM main unit. Allow 12.5 cm (5 in.) clearance for the line jack, terminal jack, and power supply connector. Screw two 4-mm (#8) screws into the wall, 130 mm (5 1/4 in.) away from each other.
Page 173: To Measure The Insertion Loss From The Co To The Analog Device
To measure the insertion loss from the analog device to the CO Establish a connection to a silent termination on the CO service line with an analog telephone attached to the ATA2. Make sure the analog port terminates correctly in 600 ohms: BCM200/400 4.0 Installation and Maintenance Guide...
Page 174: Configuring The Ata2
Chapter 11 Installing the analog terminal adapter • Replace the analog telephone with the test set. • Use TRANSMIT/600 OHM/HOLD mode on the test set. Make sure the test set connects in parallel to the service line before removing the analog telephone or the line drops.
Page 175: Installing Optional Telephony Equipment
Tip - Auxiliary relay output Sleeve - Ground Warning: The auxiliary ringer must not be connected to exposed plant. The ringer must not draw more than 50 mA from a 40 V DC source. BCM200/400 4.0 Installation and Maintenance Guide...
Page 176: To Install An External Paging System
Chapter 12 Installing optional telephony equipment Activating auxiliary ringer programming You can activate the auxiliary ringer by setting auxiliary ring for specific external lines and BCM telephones. Connecting the external paging system You can connect a customer-supplied external paging system to provide paging over external loudspeakers.
Page 177: Connecting An External Music Source
The input is limited so that the encoded analog content at the digital interface to the network does not exceed -12 dBm when averaged over any 3-second interval. • The maximum non-clipped input level is 1 V rms. • The interface is protected against ringing cross. BCM200/400 4.0 Installation and Maintenance Guide...
Page 178: To Connect An External Music Source
Chapter 12 Installing optional telephony equipment To connect an external music source Connect the miniature jack of the music source output to the music-on-hold input on the MSC. Refer to Figure Figure 90 Music-on-hold jack MSC faceplate Ring - No connection Music-on-hold input Tip - Music signal...
Page 179: Initializing The System
Warning: Before using the default address on your network, check with your system administrator. If this address conflicts with the LAN settings, you can cause network damage if you connect to the network without changing the IP address. BCM200/400 4.0 Installation and Maintenance Guide...
Page 180: To Connect The Ethernet Crossover Cable
Chapter 13 Initializing the system If you must change the IP address (due to a conflict with your network), connect to the BCM system using an Ethernet crossover cable (see “Using the Ethernet crossover cable” on page 180), through the serial port (see “Connecting through the serial port”...
Page 181: To Configure Your Computer
National Character set. If the terminal does not support the National Character set, the text displays incorrectly. You can enable or disable the serial port through Element Manager. This functionality is helpful for diagnostics and to make the system more secure. By default the serial port is enabled. BCM200/400 4.0 Installation and Maintenance Guide...
Page 182: To Display The Configuration Menus
Chapter 13 Initializing the system Null modem cable setup Table 64 Figure 92 show the correct wiring for the BCM serial port of the null modem cable. Table 64 Serial port pinout Signal Signal Data Carrier Detect (DCD) Data Set Ready (DSR) * Serial data in (RX) Request to Send (RTS) * Serial data out (TX)
Page 183: Software Keycode
For example, if you have one feature, you receive one authorization code and you will generate one keycode. If you purchase four features, you receive four authorization codes, however, you will still generate only one keycode. BCM200/400 4.0 Installation and Maintenance Guide...
Page 184: Regenerating A Keycode After System Replacement
Chapter 13 Initializing the system To generate a keycode through the Nortel Keycode Retrieval System (KRS), you require: • Username and password for the KRS (http://www.nortel.com/servsup/krs) • BCM 4.0 feature authorization code for each feature • BCM 4.0 system ID You can apply a keycode file using: •...
Page 185: Configuring The Bcm System
Figure 94 Overview of configuring the basic BCM parameters For simplicity, the task of configuring the basic BCM parameters is divided into two parts: • “Initial parameters overview” on page 186 • “Startup parameters overview” on page 187 BCM200/400 4.0 Installation and Maintenance Guide...
Page 186: Initial Parameters Overview
Chapter 14 Configuring the BCM system Initial parameters overview The initial parameters are the required parameters that can be configured using Telset Administration, Element Manager, or the Startup Profile. See Table 65 for a list of the initial parameters. Table 65 Initial parameters Parameters Telset Administration Element Manager...
Page 187: Startup Parameters Overview
Enable/disable SNMP SNMP > General tab agent • Minimum security • SNMP version support SNMP community: Configuration > SNMP Community Administrator Access > • Community string SNMP > Community • Type of access strings tab BCM200/400 4.0 Installation and Maintenance Guide...
Page 188 Chapter 14 Configuring the BCM system Table 66 Startup parameters (Sheet 2 of 2) Parameters Telset Administration Element Manager Startup Profile SNMP manager: Configuration > SNMP Manager Administrator Access > • Manager IP address SNMP > General tab User account: Configuration >...
Page 189: Using Telset Administration To Set The Basic Parameters
Refer to the BCM 4.0 Telset Administration Guide for more information on Telset Administration. Figure 95 shows an overview of using Telset Administration to set the basic parameters. Figure 95 Overview of using Telset Administration BCM200/400 4.0 Installation and Maintenance Guide...
Page 190: To Enter The Keycodes
Chapter 15 Using Telset Administration to set the basic parameters Configuring the initial parameters Use the following procedures to configure the initial parameters for the BCM using Telset Administration: • “To enter the keycodes” • “To configure the IP address” •...
Page 191: To Configure The Modem
To select the region You set the region using Feature **PROFILE from a two-line display telephone. Refer to the BCM 4.0 Telset Administration Guide for information on using Telset Administration to set this parameter. BCM200/400 4.0 Installation and Maintenance Guide...
Page 192: To Select The Telephony Startup Template And Start Dn
Chapter 15 Using Telset Administration to set the basic parameters To select the telephony startup template and start DN You set the template and start DN using Feature **STARTUP from a two-line display telephone. Note: You can only set these parameters for only 15 minutes after system bootup. Refer to the BCM 4.0 Telset Administration Guide for information on using Telset Administration to set this parameter.
Page 193 Element Manager. Next step After you configure the initial parameters using Telset Administration, you must configure the startup parameters using Element Manager. Refer to “Configuring the startup parameters” on page for more information. BCM200/400 4.0 Installation and Maintenance Guide...
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Page 195: Using Element Manager To Set The Basic Parameters
Refer to the BCM 4.0 Administration Guide for more information on how to use Element Manager. Figure 96 shows an overview of using Element Manager to set the basic parameters. Figure 96 Overview of using Element Manager BCM200/400 4.0 Installation and Maintenance Guide...
Page 196: To Access The Bcm Web Page
Chapter 16 Using Element Manager to set the basic parameters Prerequisites BCM Element Manager has the following system requirements: • Windows: Windows 98SE, Windows 2000, Windows XP • RAM: minimum 256 MB, recommended 512 MB • free space: 150 MB •...
Page 197: To Connect To The Bcm System
From the Configuration tab, click the System folder to expand it. Select Keycodes. The Keycodes panel opens. Click Connect to Nortel Keycode Retrieval System. The Open dialog box opens. Select the keycode file for your system and click Open. Refer to the Keycode Installation Guide for details on how to retrieve and enter the keycodes for your system.
Page 198: To Configure The Lan Ip Address
Chapter 16 Using Element Manager to set the basic parameters To configure the LAN IP address From the Configuration tab, click the Resources folder to expand it. Select Network Interfaces. Select the Interfaces tab. It is normally selected by default. Select the LAN interface to configure.
Page 199: To Configure The Startup Template For Telephony Services
Enter the line number of the first line in the range of lines you want CallPilot to answer. CallPilot answers the range of lines between this line and the line you enter in the To Line box. BCM200/400 4.0 Installation and Maintenance Guide...
Page 200: To Enter A Name For Your System
Chapter 16 Using Element Manager to set the basic parameters Table 69 Quick Install Wizard attributes Attribute Description To Line Enter the line number of the last line in the range of lines you want CallPilot to answer. Number of rings Enter the number of rings you want CallPilot to wait before answering lines.
Page 201: To Configure Dhcp Server Settings
Allows you to specify the IP address of the WINS server. BCM automatically assigns the value for this parameter. If the IP address or subnet mask for the corresponding LAN interface changes, this value is overwritten. Use caution when changing this value. BCM200/400 4.0 Installation and Maintenance Guide...
Page 202: To Configure Ip Phones
Chapter 16 Using Element Manager to set the basic parameters Table 71 Subnets: General Settings attributes (Sheet 2 of 2) Attribute Description WINS node type Allows you to specify a client’s WINS node type. The BCM system automatically sets this value to H-node on all DHCP clients. This setting configures the DHCP client PCs to use P-node name resolution before resorting to B-node name resolution.
Page 203: To Configure Snmp Settings
From the Configuration tab, click the Administrator Access folder to expand it. Select SNMP from the Administrator Access folder. Select the General tab. It is normally selected by default. Click Modify in the SNMP Settings area. The Modify SNMP Settings dialog box opens. BCM200/400 4.0 Installation and Maintenance Guide...
Page 204: To Configure Snmp Community Strings
Chapter 16 Using Element Manager to set the basic parameters Configure the attributes for Modify SNMP Settings (see Table 74). Table 74 Modify SNMP Settings attributes Attribute Description Enable SNMP Agent Select whether to enable or disable the SNMP agent by selecting (or not selecting) the check box.
Page 205: To Create User Accounts
Login Telset first login. Click Ok. Repeat steps 4 to 6 to create more user accounts. Next step After you set the basic parameters, proceed to “Completing the initial installation (optional)” on page 213. BCM200/400 4.0 Installation and Maintenance Guide...
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Page 207: Using The Startup Profile To Configure Parameters
When the Startup Profile is successfully applied, the BCM system automatically reboots to complete the system configuration. The Startup Profile is not fully loaded until the system reboots. Figure 97 shows an overview of using the Startup Profile. Figure 97 Overview of using the Startup Profile BCM200/400 4.0 Installation and Maintenance Guide...
Page 208: To Download The Startup Profile Template
Nortel BCM Startup Profile template (Microsoft Excel template) If you do not have the Startup Profile template on your computer, you can get a copy from the the Nortel support web site (www.nortel.com/support) or the Administrator Applications page on the main unit. Refer to “To download the Startup Profile template”...
Page 209: To Customize A Startup Profile For Your System
The filenames for the Startup Profile editor and the Startup Profile consist of the system ID followed by the appropriate extension. Note: Never edit the Startup Profile (.sps file) directly; always use the Startup Profile editor to make changes. BCM200/400 4.0 Installation and Maintenance Guide...
Page 210: To Load The Startup Profile Data Onto The Bcm System
Chapter 17 Using the Startup Profile to configure parameters Enter the remaining information into the Startup Profile editor that you want loaded onto the BCM main unit. The Startup Profile editor contains explanations of the various parameters. Click the cell where you want to enter information, and the Help text appears.
Page 211: Startup Profile Times And Led Sequence
Note 2: To re-apply the Startup Profile, remove the applied keycode file by returning the system to factory defaults using the BIT tool. Next step After you have loaded the Startup Profile, you can complete the installation process. Refer to “Completing the initial installation (optional)” on page 213 for more information. BCM200/400 4.0 Installation and Maintenance Guide...
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Page 213: Completing The Initial Installation (Optional)
This section provides information on completing the initial installation of your BCM system. These options are described for informative purposes and do not have to be completed. Figure 98 shows an overview of completing the initial installation. Figure 98 Overview of completing the initial installation BCM200/400 4.0 Installation and Maintenance Guide...
Page 214: To Configure The Mbm
Chapter 18 Completing the initial installation (optional) After the basic configuration is completed, you can further customize your system by using the following configuration options: • “Configuring the media bay module” • “Configuring modem settings” on page 215 • “Checking for software updates” on page 215 •...
Page 215: Configuring Modem Settings
Refer to the BCM 4.0 Networking Configuration Guide for information on configuring the modem. Checking for software updates Nortel frequently updates the BCM software. Therefore, a standard part of any installation is to ensure your system has the latest version of the software.
Page 216: Performing A Backup
Chapter 18 Completing the initial installation (optional) Performing a backup You can perform a backup of your BCM system at regular intervals, including after initial installation. This ensures that you have a copy of your system data available to restore the system, if needed.
Page 217: System Monitoring And Troubleshooting
The LEDs on the BCM base function tray, advanced function tray (RAID upgrade), or the media bay modules (MBMs) do not display normal operational status. • The BCM system does not function at all. • The emergency telephone does not function. • The ATA2 does not function. BCM200/400 4.0 Installation and Maintenance Guide...
Page 218: System Status Display Leds
Chapter 19 System monitoring and troubleshooting System status display LEDs The LEDs on the BCM base function tray are part of the system status display (SSD) board. Figure shows an interior view of the base function tray and the SSD board location. Figure 100 SSD board connections System status display board mounting SSD board...
Page 219: To View The System Leds With Element Manager
From the Administration tab, click General, and then click Alarms. The Alarms screen appears. This screen lists all the alarms generated by the system. From the Alarms screen, select the alarm you want to resolve. BCM200/400 4.0 Installation and Maintenance Guide...
Page 220: Monitoring Media Bay Module Leds
Chapter 19 System monitoring and troubleshooting The Alarm Details panel appears. This panel provides information about the alarm. Perform the steps indicated in the problem resolution text box on the Alarms Details panel. For more detailed information about system alarms and fault management, see the BCM 4.0 Administration Guide (N0060598).
Page 221: To Monitor Hard Disk Status
From the Administration tab, click System Status, and then click LED Status. The LED Status screen appears (see Figure 102). Figure 102 LED Status screen Verify that the indicator shows normal access to the hard disk (flashing green light). BCM200/400 4.0 Installation and Maintenance Guide...
Page 222: To Determine Raid Status
RAID configuration. Three LEDs are located on the bezel face of the BCM400 advanced function tray or on the hard disk access panel at the rear of the BCM200 main unit. The RAID LEDs indicate monitoring of the following: •...
Page 223 Replace the hard disk if required Examine the mirror mode Status LED on the BCM400 advanced function tray faceplate. Alternatively, examine the hard disk cover access panel on the rear of the BCM200. Use Table 80 to interpret the operational state of the disk mirror function. Perform any associated maintenance action if required.
Page 224: Raid Disk Mirroring
Chapter 19 System monitoring and troubleshooting RAID disk mirroring The RAID configuration (RAID 1) uses two hard disks. One disk is called the primary master hard disk and the other is called the mirror master hard disk. Disk mirroring is the process of ensuring the data from one hard disk is identical to the other.
Page 225: To Access Disk Mirroring
Beep on drive failure = Every 30 seconds (you can configure the interval between beeps). Note: On some systems, if the RAID card fails, the audible alarm sounds continuously for 15 seconds. After the 15 second period, the beep alarm sounds in accordance to the beep timing setting. BCM200/400 4.0 Installation and Maintenance Guide...
Page 226: Monitoring Raid Disk Mirror Operational Status Using Element Manager
Table 81 Setting field descriptions and actions Settings field description Perform the activity Operation Mode: Options available are Nortel recommends that you select Mirror mode from the Primary Only, Mirror Only, or Mirror Mode drop-down menu (default value). You can disable the mirroring function and operate from either the primary master or the mirror master drive only.
Page 227: To Monitor Raid Disk Mirror Operational Status
Note: You must ensure the system status monitor service is enabled to monitor primary master and mirror master disk operation and disk mirroring activity. To access the RAID status report Open Element Manager. From the Administration tab, click System Status, and then click Disk Mirroring. BCM200/400 4.0 Installation and Maintenance Guide...
Page 228: To Monitor Disk Mirroring
83). Table 83 Step table Then perform the activity The hard disks are not identical. Use Nortel equipment to ensure the hard disks meet minimum requirements. The software has detected For 3.5x version software (and later), the system automatically adapts for unequal hard disk storage unequal hard disk capacity.
Page 229: To Troubleshoot The Emergency Telephone On The System
Make sure there is AC power connected to the ATA2 unit. Make sure that the ATA2 is in the tones off mode (for data applications only). Correctly configure the ATA2 telephone port for data communication. Allow sufficient start-up time. BCM200/400 4.0 Installation and Maintenance Guide...
Page 230: To Check The Ata 2 Wiring
Chapter 19 System monitoring and troubleshooting Assign the prime line. Assign a ringing line if required. For example, auto-answer modems and fax machines require a ringing line. To check the ATA 2 wiring ATA2 to the terminal. The resistance must be 200 ohms or less for data applications and 1,300 ohms or less for voice applications.
Page 231: Preparing Hardware For Maintenance Or Upgrades
IMPORTANT: Wait several seconds before removing the power supply module completely from the power supply cage to ensure complete electrical discharge. Caution: Use only a Nortel-approved replacement. Contact your account representative for the current list of approved replacement parts. BCM200/400 4.0 Installation and Maintenance Guide...
Page 232 Chapter 20 Preparing hardware for maintenance or upgrades Warning: Maintain a current backup of your system When you replace the hard disk, you must restore the BCM system programming from the backup. Caution: Do not use an electric or magnetized screwdriver near the hard disk. You can lose the information stored on the disk.
Page 233: To Shut Down The System Software
LEDs remain in the flashing state until the hardware is shutdown (see “To shut down the system hardware” on page 234). If the system hardware is not shutdown within about 15 minutes, it automatically boots up again. BCM200/400 4.0 Installation and Maintenance Guide...
Page 234: To Shut Down The System Hardware
Chapter 20 Preparing hardware for maintenance or upgrades To shut down the system hardware Warning: Remove all of the connections to the BCM system before you power down the system. Failure to disconnect lines before you power down the system can cause damage to the system.
Page 235: Base Function Tray Maintenance Procedures
Read and follow installation instructions carefully. Caution: Use only a Nortel-approved replacement parts. Contact your account representative for the current list of approved replacement parts. Warning: Protect the hardware components against damage from electrostatic discharge.
Page 236: Removing The Base Function Tray
Chapter 20 Preparing hardware for maintenance or upgrades Figure 106 Base function tray replacement overview Do a Replace software Replace a different shutdown card? component? Perform BCM maintenance setup Remove the base function tray Remove the old card. See correct replacement Install the procedure...
Page 237: To Remove The Base Function Tray
10 Remove the base function tray completely from the main unit. Remove the base function tray carefully to prevent damage to the cables and connectors. 11 Place the base function tray on a flat, clean, and static-free surface. BCM200/400 4.0 Installation and Maintenance Guide...
Page 238: To Install The Base Function Tray
Chapter 20 Preparing hardware for maintenance or upgrades To install the base function tray Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container or work area. Warning: Use care when removing or inserting the base function tray.
Page 239: To Remove The Base Function Tray Bezel
Shut down the system (see “Performing a system shutdown” on page 233). Disconnect the BCM system from the AC power outlet. BCM200/400 4.0 Installation and Maintenance Guide...
Page 240: To Install The Base Function Tray Bezel
Chapter 20 Preparing hardware for maintenance or upgrades Disconnect any connectors from the front of the base function tray. Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. Remove the base function tray latch screws and place them in a safe location. Move the base function tray latches to the unlocked position.
Page 241: Advanced Function Tray Maintenance Procedures
Use this procedure for maintenance purposes. The advanced function tray houses the hard disk or RAID components for the BCM400 system (see Figure 111). For further information also see “BCM400 advanced function tray” on page BCM200/400 4.0 Installation and Maintenance Guide...
Page 242 Disconnect the power cord, telephone cables, and network cables before opening the BCM main unit. Read and follow installation instructions carefully. Caution: Use only a Nortel-approved replacement. Contact your account representative for the current list of approved replacement parts. Warning: Use care when removing or inserting the advanced function tray. Do not forcefully remove or insert the advanced function tray because you could damage or stretch the cables.
Page 243: To Remove The Advanced Function Tray
Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. Remove the advanced function tray latch screws (see Figure 113). Place the screws in a safe location. Move the advanced function tray latches to the unlocked position. BCM200/400 4.0 Installation and Maintenance Guide...
Page 244 Chapter 20 Preparing hardware for maintenance or upgrades Grasp the advanced function tray latches and partially remove the unit from the main unit. Do not exert force on the hard disk power cables and connectors. Disconnect hard disk power cable connectors. Disconnect the IDE connector.
Page 245: To Install The Advanced Function Tray
“Installing the main unit top cover” on page 248. 14 Restore the BCM system to operation. See “Restarting the system after maintenance” on page 234. 15 Observe the system status display LEDs to ensure the advanced function tray initializes correctly. BCM200/400 4.0 Installation and Maintenance Guide...
Page 246: Removing And Installing The Main Unit Top Cover
I/O card, or backplanes. Removing the main unit top cover Use this procedure to remove the top cover of the BCM200 or BCM400 main unit. This procedure assumes that you intend to perform maintenance activities. Do not operate the BCM main unit with the top cover removed.
Page 247: To Remove The Main Unit Top Cover
Figure 115 on page 247 Figure 116 on page 248. Lift the top cover up and away from the main unit. Place the cover in a safe location. Figure 115 Remove the BCM200 top cover Lift cover at rear Remove the top cover...
Page 248: To Install The Main Unit Top Cover
Chapter 20 Preparing hardware for maintenance or upgrades Figure 116 Remove the BCM400 top cover Main unit top cover Lift cover at rear Remove the top cover screws Slide cover open Installing the main unit top cover Use this procedure to install the top of the main unit cover. This procedure assumes that maintenance or installation activities are complete and that you are ready to start the BCM system.
Page 249 Chapter 20 Preparing hardware for maintenance or upgrades Figure 117 Install the BCM200 top cover Press cover down Slide cover Install the top cover screws BCM200/400 4.0 Installation and Maintenance Guide...
Page 250: Using The Backup And Restore Utility
Chapter 20 Preparing hardware for maintenance or upgrades Figure 118 Install the BCM400 top cover Press cover down Slide cover into place Install the top cover screws Using the backup and restore utility The backup and restore utility (BRU) provides a means to preserve the integrity of your BCM system operating system software and configuration data.
Page 251: Replacing A Media Bay Module
Reconnect all cables Refer to the following procedures to replace an MBM: • “Removing an MBM” on page 252 • “Installing an MBM” on page 254 • “Returning the system to operation” on page 254 BCM200/400 4.0 Installation and Maintenance Guide...
Page 252: To Remove An Mbm
Grasp the top and bottom edges of the MBM. Remove the MBM from the BCM unit (see Figure 120, Figure 121, and Figure 122). Place the MBM in a clean, safe, and static-free area. Figure 120 Remove a BCM200 MBM Grasp the edge of the MBM ejector lever and pull outward N0060612 N0060612...
Page 253 Grasp the edge of the MBM ejector lever and pull outward Figure 122 Remove the expansion unit front bezel BCM expansion unit 1. Push against the bottom 2. Pull out from the top MBM latches BCM200/400 4.0 Installation and Maintenance Guide...
Page 254: To Install An Mbm
Chapter 21 Replacing a media bay module Installing an MBM After removing the old MBM, follow the steps in this section to install the new MBM. To install an MBM Set the DIP switches on the new MBM to match the settings of the old MBM. Refer to “Installing an MBM”...
Page 255: Replacing The Hard Disk
“Initializing the hard disk in a RAID configuration” on page 275 The hard disk is a core software and data storage component. For the BCM200 main unit, the hard disk assembly installs at the rear of the main unit. For the BCM400 main unit, the hard disk assembly installs in the advanced function tray.
Page 256 Chapter 22 Replacing the hard disk Note: Maintain a current backup of your system When you replace the hard disk, you need to restore the BCM system programming from the backup using the backup and restore utility (BRU). If you do not have a current backup, you must reenter configuration data.
Page 257: To Install A Raid System
Chapter 22 Replacing the hard disk Installing a RAID system Use this procedure to upgrade an existing standard BCM200 or BCM400 single disk configuration to a RAID configuration. To install a RAID system Obtain the correct RAID field redundancy or upgrade components.
Page 258 Chapter 22 Replacing the hard disk Note: If this is the first time installation of the RAID upgrade, both Primary and Mirror Status LEDs are green. N0060612 N0060612...
Page 259: To Replace A Raid Configuration Hard Disk
IDE ribbon cable to the mirror hard disk. Install the RAID hard disk cage in your system. For further information, refer to “Installing a hard disk cage in a BCM200 main unit” on page 264 “Installing a hard disk cage in a BCM400 main unit” on page 265.
Page 260: Removing A Hard Disk Cage
Removing a hard disk cage Use the procedures in this section to remove a hard disk cage from either the BCM200 or BCM400 system. When a hard disk causes problems or fails, remove the hard disk cage from the BCM200 main unit or the BCM400 main unit.
Page 261: To Remove A Hard Disk Cage From A Bcm200 Main Unit
Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface on the BCM main unit. Access the hard disk from a panel at the rear of the BCM200 main unit. Remove the hard disk access panel screws (see Figure 124 on page 261).
Page 262: To Remove A Hard Disk Cage From A Bcm400 Main Unit
Chapter 22 Replacing the hard disk Removing a hard disk cage from a BCM400 advanced function tray Use this procedure to remove the BCM400 standard or RAID configuration hard disk cage from the BCM400 advanced function tray. See also “Replacing a hard disk in the hard disk cage” on page 267.
Page 263: Installing A Hard Disk Cage
Use the procedures in this section to install a standard or RAID configuration hard disk cage into a BCM200 or BCM400 system. Install the hard disk cage in the BCM after RAID upgrade, or in a hard disk or RAID card replacement conditions.
Page 264: To Install A Hard Disk Cage
Install the hard disk cage in the BCM200 main unit. Insert the hard disk cage through the hard disk access panel in the back of the BCM200. b Position the hard disk cage in front of the cage chassis mounting points. The hard disk cage lift tab is at the rear of the hard disk cage.
Page 265: To Install A Hard Disk Cage
Chapter 22 Replacing the hard disk Figure 126 Insert the hard disk cage into the BCM200 main unit Slide the hard disk cage toward the front of the main unit. Replace the cover (if applicable) and access panel. Restore the BCM system to operation. Refer to “Restarting the system after maintenance”...
Page 266 Chapter 22 Replacing the hard disk Install the hard disk in the hard disk cage (see “Installing a hard disk into a standard configuration hard disk cage” on page 270 “Installing a primary hard disk into a RAID hard disk cage” on page 271 “Installing a mirror hard disk into a RAID hard disk cage”...
Page 267: Replacing A Hard Disk In The Hard Disk Cage
Removing a hard disk from a standard configuration hard disk cage Use this procedure to remove the hard disk from the hard disk cage for the standard BCM200 and BCM400 system. Use this procedure only to replace a faulty hard disk.
Page 268: To Remove A Hard Disk From A Standard Configuration Hard Disk Cage
Use this procedure to remove the primary hard disk from the RAID hard disk cage for the BCM200 and BCM400 system. Use this procedure if you need to replace a faulty hard disk. If a primary hard disk fails, the mirror hard disk assumes control and service remains uninterrupted.
Page 269: To Remove A Primary Hard Disk From A Raid Hard Disk Cage
Removing a mirror hard disk from a RAID hard disk cage Use this procedure to remove the mirror hard disk from the RAID hard disk cage for the BCM200 and BCM400 system. Use this procedure if you need to replace a faulty mirror hard disk.
Page 270: To Remove A Mirror Hard Disk From A Raid Hard Disk Cage
Place the hard disk on a flat, clean, and static-free surface. Installing a hard disk into a standard configuration hard disk cage Use this procedure to install a single hard disk into a hard disk cage for a standard BCM200 or BCM400 system.
Page 271: To Install A Hard Disk Into A Standard Configuration Hard Disk Cage
Installing a primary hard disk into a RAID hard disk cage Use this procedure to install a primary hard disk into the RAID hard disk cage for the BCM200 or BCM400 system. Use this procedure if you need to replace a faulty primary hard disk or install a programmed hard disk from a standard configuration.
Page 272: To Install A Primary Hard Disk Into A Raid Hard Disk Cage
RAID hard disk cage (use as the primary disk; see Figure 133). Note: For a BCM200 system, orient the hard disk so that the power and IDE connectors are on the bottom and opposite to the hard disk cage lift tab (see Figure 131).
Page 273: Installing A Mirror Hard Disk Into A Raid Hard Disk Cage
Installing a mirror hard disk into a RAID hard disk cage Use this procedure to install the mirror hard disk into the RAID hard disk cage for the BCM200 and BCM400 systems. Use this procedure if you need to replace a faulty mirror hard disk.
Page 274: To Install A Mirror Hard Disk Into A Raid Hard Disk Cage
Chapter 22 Replacing the hard disk Note: The hard disk storage capacity (in MB) for both hard disks must be identical. Equipment provided by Nortel assures correct hard disk capacity requirements. To install a mirror hard disk into a RAID hard disk cage Install the mirror hard disk into the bottom position of the RAID hard disk cage.
Page 275: To Initialize The Hard Disk In A Single Disk Configuration
“Using the backup and restore utility” on page 250). Nortel recommends that you maintain a current configuration backup. If you do not have a current backup, enter the configuration data manually. Note: When you replace a hard disk, IP configuration data is lost. The BCM system IP address defaults to 10.10.10.1.
Page 276 Chapter 22 Replacing the hard disk N0060612 N0060612...
Page 277: Replacing Or Upgrading A Power Supply
Chapter 23 Replacing or upgrading a power supply Chapter 23 Replacing or upgrading a power supply The BCM200 uses a standard power supply. The BCM400 and expansion units use either a standard or redundant power supply. This chapter describes the following power supply installation and replacement techniques: •...
Page 278: To Remove The Bcm200 Power Supply
Removing a BCM200 power supply If the standard power supply fails, the system is down. Use this procedure to remove the standard power supply from a BCM200 main unit. Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container.
Page 279 You will need to route the cables in the same manner when you reinstall the power supply. Figure 136 Remove the I/O card from the BCM200 main unit BCM200/400 4.0 Installation and Maintenance Guide...
Page 280: To Install A Bcm200 Standard Power Supply
Installing a BCM200 standard power supply Use this procedure to install a functional standard power supply in a BCM200 main unit. The I/O card must be removed from the main unit before you perform this procedure. The base function tray must be partially removed.
Page 281 138). Do not over-tighten the power supply mounting screws. Figure 138 Install the BCM200 power supply chassis screws Run the P4, P5, or P6 power supply cable and the IDE cable to the hard disk. The I/O card is not installed in the main unit for this step:...
Page 282 140). The I/O card installs on top of the power supply and IDE cables. Ensure the cables maintain their position as shown in the previous step. Figure 140 Install the I/O card in the BCM200 main unit Install the BCM200 MSC bracket (see Figure 141).
Page 283 Chapter 23 Replacing or upgrading a power supply Figure 141 Install the BCM200 MSC guide bracket Fasten BCM200 MSC guide bracket BCM200 MSC guide bracket mounting screws I/O Card Connect a P1 power cable to the media bay backplane connector. Tie-wrap the excess cable as...
Page 284: To Remove A Bcm400 Standard Power Supply
Chapter 23 Replacing or upgrading a power supply 10 Loop the cables together and tie-wrap to the side of the power supply to remove P1, P9, P3, P7/8 excess cable length. Fold the cables to the rear of the main unit and secure with a tie-wrap.
Page 285 11 Unfasten the exterior and interior power supply support bracket mounting screws (see Figure 144). Place the screws in a safe location. 12 Remove the power supply and support bracket out and away from the BCM400 main unit. BCM200/400 4.0 Installation and Maintenance Guide...
Page 286: To Install A Bcm400 Standard Power Supply
Chapter 23 Replacing or upgrading a power supply Figure 144 Remove the power supply and support bracket Remove the power supply and support bracket from main unit Cut the cable tie-wrap away from the power supply support bracket. Remove power supply Remove exterior and interior power supply support bracket mounting screws (power supply not shown) -...
Page 287 Figure 146 Fasten the power supply support bracket to the main unit Align the mounting holes in the power supply with the chassis holes at the rear of the main unit. Fasten the power supply mounting screws to the main unit (see Figure 147). BCM200/400 4.0 Installation and Maintenance Guide...
Page 288: Upgrading To A Redundant Power Supply
Chapter 23 Replacing or upgrading a power supply Figure 147 Fasten the standard power supply to the main unit Fasten power, Fasten power auxiliary, IDE supply mounting cables using screws cable clamp - located on underside of cover 10 Attach the 20-pin motherboard connector and the +12V power connector into the I/O card. 11 Route the power cable, auxiliary, and IDE cables to the hard disk cage.
Page 289: Removing The Psu Status Connector Jumper
Use this procedure if you are installing a redundant power supply for the first time. Use this procedure only with the BCM400 main unit. Note: When you upgrade to a redundant power supply, you must also install a redundant fan. Refer to “Installing a BCM400 cooling fan” on page 328. BCM200/400 4.0 Installation and Maintenance Guide...
Page 290: To Remove The Psu Status Connector Jumper
Chapter 23 Replacing or upgrading a power supply Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container. To remove the PSU status connector jumper Shut down the system (see “Performing a system shutdown”...
Page 291: To Install A Redundant Power Supply Cage (Bcm400 Only)
Figure 150 Remove the BCM400 power supply adapter tab from the support bracket Remove the inner adapter tab Remove the knockout bracket from the rear of the main unit (see Figure 151). BCM200/400 4.0 Installation and Maintenance Guide...
Page 292 Chapter 23 Replacing or upgrading a power supply Figure 151 Remove the power supply knockout bracket Rear view Remove this bracket to accommodate redundant power supply Remove both power supply modules from the redundant power supply cage before you install the power supply in the main unit (see “Removing a power supply module”...
Page 293 17 Install a new cable clamp on the underside of the top cover. Place the new cable clamp beside the existing cable clamp (see Figure 154). Use the cable clamp to secure the power, IDE, and auxiliary cables to the roof of the main unit. BCM200/400 4.0 Installation and Maintenance Guide...
Page 294 Chapter 23 Replacing or upgrading a power supply Figure 154 Install a new cable clamp Auxiliary Auxiliary Mount new cable clamp - located on underside of cover Cable clamp - located on top of power supply 18 Run the power supply, auxiliary, and IDE cables to the hard disk. Secure these cables in the new cable clamp.
Page 295: To Remove A Bcm400 Redundant Power Supply Cage
Remove the power supply modules (see “Removing a power supply module” on page 299). Partially remove the power supply module from the power supply cage. Do not completely remove the power supply module. BCM200/400 4.0 Installation and Maintenance Guide...
Page 296 Chapter 23 Replacing or upgrading a power supply Warning: When the power is on, wait several seconds before removing the power supply module completely from the power supply cage to ensure complete electrical discharge. Disconnect the power supply cables from the I/O card, media bay backplane, and hard disk. Unfasten the cable clamp that holds the power and IDE cables in place.
Page 297: To Install A Power Supply Module
“Installing a redundant power supply cage (BCM400 only)” on page 290). Ensure that you position the power supply modules correctly before inserting them into the power supply cage. The green LEDs are located at the top right of the power supply modules. BCM200/400 4.0 Installation and Maintenance Guide...
Page 298 Chapter 23 Replacing or upgrading a power supply Insert the power supply modules into the redundant power supply cage at the rear of the main unit. Push on the power supply module until the face of the module is flush with the casing. You hear a click when the power supply module is properly seated.
Page 299: To Remove A Power Supply Module
If you are installing the redundant power supply for the first time, remove both power supply modules from the redundant power supply cage. Remove the power supply modules before you install the power supply in the platform base chassis (see Figure 160). BCM200/400 4.0 Installation and Maintenance Guide...
Page 300 Chapter 23 Replacing or upgrading a power supply Figure 160 Remove the power supply module from the power supply cage Rear view: Power supply modules slide out of the power supply cage. Compress the locking tab toward the handle Unfasten the power supply Lift the power supply module locking nut module handle...
Page 301: Replacing Data Cards And Processing Hardware
Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container. The following are field replaceable units (FRUs) for the BCM200 and BCM400 systems: • Base function tray •...
Page 302 Danger: Electrical shock warning. Disconnect the power cord, telephone cables, and network cables before opening the computer. Read and follow installation instructions carefully. Caution: Use only a Nortel-approved replacement. Contact your account representative for the current list of approved replacement parts. Figure 161 shows an interior view of the base function tray (looking forward).
Page 303: To Remove The Wan Card
Remove the main unit top cover. Refer to “Removing the main unit top cover” on page 246. Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. BCM200/400 4.0 Installation and Maintenance Guide...
Page 304: Installing The Wan Card
Chapter 24 Replacing data cards and processing hardware Partially remove the base function tray from the main unit. Ensure you do not pinch, stretch, or damage any cables. If required, remove the base function tray completely from the main unit (see “Removing the base function tray”...
Page 305: To Install A Replacement Wan Card
10 Move the base function tray latches to the locked position and install the latch screws. 11 Insert all connectors in the correct locations on the base function tray face. 12 Restore the BCM system to operation. For details, refer to “Restarting the system after maintenance” on page 234. BCM200/400 4.0 Installation and Maintenance Guide...
Page 306: To Remove The Media Services Card (Msc)
Chapter 24 Replacing data cards and processing hardware The BCM system automatically initializes the new WAN card. You can configure the WAN card to meet the needs of your system (in Element Manager: Configuration > Resources > Network Interfaces). To remove the media services card (MSC) Warning: Protect the hardware components against damage from electrostatic discharge.
Page 307 (PEC)” on page 315). Place the PEC IIIs in a safe, static-free location. Reuse the cards in a replacement MSC (see the procedure “To install the media services card (MSC)” on page 308). BCM200/400 4.0 Installation and Maintenance Guide...
Page 308: To Install The Media Services Card (Msc)
Chapter 24 Replacing data cards and processing hardware To install the media services card (MSC) Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container. Note: If you purchased optional BCM applications that require keycode activation, regenerate the keycodes after you install the replacement MSC.
Page 309: To Remove The Modem Card
“To remove the base function tray bezel” on page 239. 10 Loosen and remove the PCI cover plate screw using a #2 Phillips screwdriver (see Figure 163). Place the PCI cover plate screw in a safe location. BCM200/400 4.0 Installation and Maintenance Guide...
Page 310 Chapter 24 Replacing data cards and processing hardware 11 Remove the PCI cover plate from the base function tray (see Figure 163 on page 304). Place the PCI cover plate in a safe location. 12 Remove the WAN card if applicable (see “To remove the WAN card”...
Page 311: To Install A Modem Card
If you are installing the modem card for the first time, locate the modem port label on the front of the base function tray. Remove the modem port label if required and discard (see Figure 168). BCM200/400 4.0 Installation and Maintenance Guide...
Page 312 Chapter 24 Replacing data cards and processing hardware Figure 168 Modem port label Remove modem port label If applicable, install the modem card guide pin on the main card. Ensure the modem card guide pin aligns with the correct opening on the main card (see Figure 169).
Page 313: Replacing The Processor Expansion Card (Pec)
“Removing the dual in-line memory module (DIMM) card” on page 318 The BCM200 is equipped with one PEC III mounted on the media services card (MSC). The BCM400 is equipped with two PEC IIIs mounted on the MSC. The PECs provide signal processing capabilities for such applications as voice mail and IP telephony applications.
Page 314 Danger: Electrical shock warning Disconnect the power cord, telephone cables, and network cables before opening the computer. Read and follow installation instructions carefully. Caution: Use only a Nortel-approved replacement. Contact your account representative for the current list of approved replacement parts. N0060612...
Page 315: To Remove The Processor Expansion Card (Pec)
236). Ensure you do not pinch, stretch, or damage any cables. Grasp the top edge of the PEC you want to remove and it pull out. Place the PEC in a safe and static-free container. Refer to Figure 171. BCM200/400 4.0 Installation and Maintenance Guide...
Page 316: Installing A Processor Expansion Card (Pec)
Chapter 24 Replacing data cards and processing hardware Figure 171 Remove the processor expansion card (PEC III) Processor expansion card Installing a processor expansion card (PEC) When you replace or add PECs, ensure you follow the directions for shutting down the system. Ensure you have a current data backup of your system.
Page 317: To Install A Pec
This section describes how to remove and install the random access memory card. This section contains the following procedures: • “Removing the dual in-line memory module (DIMM) card” on page 318 • “To install a DIMM card” on page 320 BCM200/400 4.0 Installation and Maintenance Guide...
Page 318: Increasing The Amount Of Memory
Disconnect the power cord, telephone cables, and network cables before opening the computer. Read and follow installation instructions carefully. Caution: Use only a Nortel-approved replacement. Contact your account representative for the current list of approved replacement parts. Increasing the amount of memory To increase the amount of memory in the system, you can: •...
Page 319: To Remove A Dimm Card
13 Grasp both ends of the DIMM with your fingertips. Lift the DIMM up and away from the DIMM slot (see Figure 174 on page 319). Place the DIMM in a static-free container. Figure 174 Remove and replace the dual in-line memory module Base function tray - front BCM200/400 4.0 Installation and Maintenance Guide...
Page 320: To Install A Dimm Card
Chapter 24 Replacing data cards and processing hardware To install a DIMM card Note: There must be at least one DIMM installed in the BCM main unit for the system to function. Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components.
Page 321: To Remove The Clock/Calendar Battery
Disconnect the BCM system from the AC power outlet. Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. Disconnect any connectors from the front of the base function tray. BCM200/400 4.0 Installation and Maintenance Guide...
Page 322 Chapter 24 Replacing data cards and processing hardware Partially remove the base function tray from the main unit. Do not crimp, stretch, or damage the cables or connectors. Remove the base function tray bezel. See “To remove the base function tray bezel” on page 239.
Page 323: To Install A New Clock/Calendar Battery
11 Completely insert the base function tray into the main unit. See “To install the base function tray” on page 238. 12 Restore the BCM system to operation. For details, refer to “Restarting the system after maintenance” on page 234. BCM200/400 4.0 Installation and Maintenance Guide...
Page 324 Chapter 24 Replacing data cards and processing hardware N0060612 N0060612...
Page 325: Replacing Or Installing A Cooling Fan
Replacing or installing a cooling fan This chapter describes how to replace a cooling fan in the BCM200 and BCM400 main unit. This chapter also describes how to add a second fan to the BCM400 main unit (available through the field redundancy upgrade kit).
Page 326: To Remove A Bcm400 Cooling Fan
Chapter 25 Replacing or installing a cooling fan Figure 177 Cooling fan replacement overview FAN LED and/or temp. LED indicate problem Install new fan. Set up unit for Connect fan maintenance cables to power Disconnect and Restore unit to remove failed fan operation Check fan LED Removing a BCM400 cooling fan...
Page 327 Gently separate the plastic rivet pin with your fingernails from the center of the rivet collar. Remove the rivet pin and collar from the fan access panel. Place the rivet pin and collar in a safe location. See Figure 180 on page 328. BCM200/400 4.0 Installation and Maintenance Guide...
Page 328: To Install A Bcm400 Cooling Fan
Chapter 25 Replacing or installing a cooling fan Figure 180 Remove the snap rivets from the BCM400 fan access panel Fan exhaust Remove the rivet pin from the rivet collar. fan access panel Remove the rivet collar from the fan access panel hole. Rivet collar Rivet pin Lift the fan away from the fan access panel and place it in a safe location.
Page 329 Connect Fan #1 (the fan farthest from the power supply) to connector #1 on the I/O card. b Connect Fan #2 (the fan closest to the power supply) to connector #2 on the I/O card. BCM200/400 4.0 Installation and Maintenance Guide...
Page 330 Chapter 25 Replacing or installing a cooling fan Figure 183 Connect the fan cables to the I/O card Connect to redundant fan (fan #2) Connect to single fan (fan #1) I/O Card Main Card Mount the fan access panel to the main unit (see Figure 184): Tip the top of the fan access panel toward you.
Page 331: To Remove A Bcm200 Cooling Fan
326) and reinstall the fan in the correct position (this procedure). Removing a BCM200 cooling fan Use this procedure to remove the cooling fan in a BCM200 main unit. Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container.
Page 332 Chapter 25 Replacing or installing a cooling fan Figure 185 Disconnect the BCM200 fan cable from the I/O card Disconnect from single fan (fan #1) I/O Card Main Card Remove the fan at the rear of the main unit (see...
Page 333: To Install A Bcm200 Cooling Fan
To install a BCM200 cooling fan Place the new fan in proper location in the BCM200 main unit. Ensure the I/O card connector cable is on the bottom. Note: Ensure the label of the new fan faces the back wall of the BCM main unit. Airflow is out of the chassis as indicated by the arrows imprinted on the fan.
Page 334: To Remove An Expansion Unit Fan
Hold a piece of paper or your hand close to the fan exhaust. A correctly installed fan blows air away from the main unit. b If the fan exhaust air flow is incorrect, remove the cooling fan (see “Removing a BCM200 cooling fan” on page 331) and reinstall the fan in the correct orientation (this procedure).
Page 335 Power supply Fan connector on hub board Screws attached to fan Figure 189 Fan screws location in expansion unit, 2.5 redundancy models. Fan connectors on hub board Load resistor module Screws attached to fan BCM200/400 4.0 Installation and Maintenance Guide...
Page 336: To Install An Expansion Unit Fan
Hold a piece of paper or your hand close to the fan exhaust. A correctly installed fan blows air away from the main unit. b If the fan exhaust air flow is incorrect, remove the cooling fan (see “Removing a BCM200 cooling fan” on page 331) and reinstall the fan in the correct orientation (this procedure).
Page 337: 4X16 Wiring Charts
RJ-11 jacks on the 4x16 MBM. This wiring applies to the numbered ports and the auxiliary ports. Table 85 4x16 RJ-11 port wiring Signal No connection No connection Ring No connection No connection BCM200/400 4.0 Installation and Maintenance Guide...
Page 338 Appendix A 4x16 wiring charts Table 86 lists the wiring details for the RJ-21 connector on the 4x16 MBM. Table 86 4x16 MBM RJ-21 connector wiring (Sheet 1 of 2) Connection Wire color White-Blue Ring Blue-White White-Orange Ring Orange-White White-Green Ring Green-White White-Brown...
Page 339 Appendix A 4x16 wiring charts Table 86 4x16 MBM RJ-21 connector wiring (Sheet 2 of 2) Connection Wire color — No connection Violet-Slate No connection Slate-Violet BCM200/400 4.0 Installation and Maintenance Guide...
Page 340 Appendix A 4x16 wiring charts N0060612 N0060612...
Page 341: Adid Wiring Chart
RJ-21 connector on the ADID4 and ADID8. Use the first four lines for the ADID4 and use all eight lines for the ADID8. Table 87 ADID4 and ADID8 RJ-21 connector wiring Line Connection Ring Ring Ring Ring Ring Ring Ring Ring BCM200/400 4.0 Installation and Maintenance Guide...
Page 342 Appendix B ADID wiring chart N0060612 N0060612...
Page 343: Asm8, Asm8+, And Gasm8 Wiring Chart
Connection Wire color White-Blue Ring Blue-White White-Orange Ring Orange-White White-Green Ring Green-White White-Brown Ring Brown-White White-Slate Ring Slate-White Red-Blue Ring Blue-Red Red-Orange Ring Orange-Red Red-Green Ring Green-Red — No connection Red-Brown No connection Brown-Red BCM200/400 4.0 Installation and Maintenance Guide...
Page 344 Appendix C ASM8, ASM8+, and GASM8 wiring chart Table 88 ASM RJ-21 connector wiring (Sheet 2 of 2) Connection Wire color — No connection Violet-Slate No connection Slate-Violet N0060612 N0060612...
Page 345: Brim Wiring Chart
Table 89 BRIM RJ-45 port wiring Signal Signal on system side No connection No connection No connection No connection + Receive (+Rx) + Transmit (+Tx) - Transmit (-Tx) - Receive (-Rx) No connection No connection No connection No connection BCM200/400 4.0 Installation and Maintenance Guide...
Page 346 Appendix D BRIM wiring chart N0060612 N0060612...
Page 347: Dsm16 And Dsm32 Wiring Charts
RJ-21 connectors on the DSM16 and DSM32. Table 90 DSM16 and DSM32 RJ-21 connector wiring (Sheet 1 of 2) Connection Wire color White-Blue Ring Blue-White White-Orange Ring Orange-White White-Green Ring Green-White White-Brown Ring Brown-White White-Slate Ring Slate-White BCM200/400 4.0 Installation and Maintenance Guide...
Page 348 Appendix E DSM16 and DSM32 wiring charts Table 90 DSM16 and DSM32 RJ-21 connector wiring (Sheet 2 of 2) Connection Wire color Red-Blue Ring Blue-Red Red-Orange Ring Orange-Red Red-Green Ring Green-Red Red-Brown Ring Brown-Red Red-Slate Ring Slate-Red Black-Blue Ring Blue-Black Black-Orange Ring Orange-Black...
Page 349: Dtm Wiring Chart
RJ-48C jack Table 91 lists the wiring details for the RJ-48C port. Table 91 DTM RJ-48C port wiring Signal Receive Ring Receive Tip Receive Shield Transmit Ring Transmit Tip Transmit Shield No connection No connection BCM200/400 4.0 Installation and Maintenance Guide...
Page 350 Appendix F DTM wiring chart N0060612 N0060612...
Page 351: Gatm Wiring Chart
— No connection White-Green No connection Green-White — No connection White-Brown No connection Brown-White White-Slate Ring Slate-White Red-Blue Ring Blue-Red — No connection Red-Orange No connection Orange-Red — No connection Violet-Brown No connection Brown-Violet BCM200/400 4.0 Installation and Maintenance Guide...
Page 352 Appendix G GATM wiring chart Table 92 GATM4 RJ-21 connector wiring (Sheet 2 of 2) Line Connection Wire color Violet-Slate Ring Slate-Violet Note: The Aux port supports full data speeds. When the line is in use by an analog device, the icon is lit on the phone to indicate it is in use.
Page 353 If you try to seize the line using the phone, the display shows “in use.” Also, in the event of a power failure, an analog set on line 1 goes active (powered by the CO). BCM200/400 4.0 Installation and Maintenance Guide...
Page 354 Appendix G GATM wiring chart N0060612 N0060612...
Page 355: Market Profile Attributes
Table 94 Media bay module availability by market profile (Sheet 1 of 2) DSM16(+)/ ASM/ CTM4/ GATM4/ Market profile DSM32 (+) ASM8 ASM8+ GASM8 CTM8 GATM8 4x16 ADID Australia Brazil CALA Canada Caribbean Denmark France BCM200/400 4.0 Installation and Maintenance Guide...
Page 356: Fem Mbm-Norstar Trunk Cartridge Combinations
Appendix H Market profile attributes Table 94 Media bay module availability by market profile (Sheet 2 of 2) DSM16(+)/ ASM/ CTM4/ GATM4/ Market profile DSM32 (+) ASM8 ASM8+ GASM8 CTM8 GATM8 4x16 ADID Germany Global Holland Hong Kong Italy Mexico New Zealand North America Norway...
Page 357: Time Zones And Language Information
Note that some time zones are individualized because they do not switch from Standard Time to Daylight Saving Time (for example, Saskatchewan). BCM200/400 4.0 Installation and Maintenance Guide...
Page 358: Language Support For South America And Central America
Appendix H Market profile attributes The format of the time and date changes are based on the prime language of the market profile. Table 96 provides a list of formats based on language or country. Table 96 Time/date formats based on language Language/country Time/date format Danish...
Page 359: Caller Id Display Formats
PRI trunk ETSI-403 ETSI-403 ETSI-403 NI-2 NI-2 ETSI-403 protocol ETSI-QSIG ETSI-QSIG ETSI-QSIG DMS100 DMS100 ETSI-QSIG variants MCDN MCDN MCDN DMS250 DMS250 MCDN 4ESS 4ESS MCDN MCDN Global analog GATM GATM GATM GATM GATM trunk versions BCM200/400 4.0 Installation and Maintenance Guide...
Page 360 Appendix H Market profile attributes Table 98 Australia, Brazil, CALA, Canada, Caribbean, and Denmark parameters (Sheet 2 of 4) Market profile Functionality Attribute Australia Brazil CALA Canada Caribbean Denmark Conference tone supported Held line After 30 reminder seconds Delay ring After 15 After 4 After 4...
Page 361 Handsfree Auto Auto Auto Auto Auto Auto Pickup group None None None None None Set capabilities Allow redirect Enabled Disabled Disabled Disabled Disabled Disabled Call forward Disabled Disabled Disabled Disabled Disabled Disabled delay BCM200/400 4.0 Installation and Maintenance Guide...
Page 362 Appendix H Market profile attributes Table 98 Australia, Brazil, CALA, Canada, Caribbean, and Denmark parameters (Sheet 4 of 4) Market profile Functionality Attribute Australia Brazil CALA Canada Caribbean Denmark Note: The field for number of rings is hidden in default mode (disabled). When you enter a value for call forward delay, the field for number of rings becomes visible with the given default value.
Page 363 End 23:00 End 23:00 End 23:00 End 23:00 End 23:00 Lunch Start 12:00 Start 12:00 Start 12:00 Start 12:00 Start 12:00 Start 12:00 End 13:00 End 13:00 End 13:00 End 13:00 End 13:00 End 13:00 BCM200/400 4.0 Installation and Maintenance Guide...
Page 364 Appendix H Market profile attributes Table 99 France, Germany, Global, Holland, Hong Kong, and Italy parameters (Sheet 3 of 4) Market profile Hong Functionality Attribute France Germany Global Holland Kong Italy Ringing service Manual Manual Manual mode Ringing service trunk ans Restriction service mode Restriction...
Page 365 Table 100 Mexico, New Zealand, North America, Norway, Poland, and PRC parameters (Sheet 1 of 4) Market profile North Functionality Attribute Mexico Zealand America Norway Poland Access codes Direct dial digit Dest code for default route BCM200/400 4.0 Installation and Maintenance Guide...
Page 366 Appendix H Market profile attributes Table 100 Mexico, New Zealand, North America, Norway, Poland, and PRC parameters (Sheet 2 of 4) Market profile North Functionality Attribute Mexico Zealand America Norway Poland Digital trunking ISDN ISDN ISDN ISDN ISDN ISDN protocols DASS2 DASS2 DASS2...
Page 367 Public DN Default(7), Default(8), Default(7), Default(25) Default(7) Default(7), lengths 0(11), 0(11) 0(11), 0(11), 00(12), 00(17), 00(12), 00(12), 01(17), 1(3), 9(3) 01(17), 01(17), 011(18), 011(18), 011(18), 1(11), 1(11), 1(11), 411(3), 411(3), 411(3), 911(3) 911(3) 911(3) BCM200/400 4.0 Installation and Maintenance Guide...
Page 368 Appendix H Market profile attributes Table 100 Mexico, New Zealand, North America, Norway, Poland, and PRC parameters (Sheet 4 of 4) Market profile North Functionality Attribute Mexico Zealand America Norway Poland Unknown Variable Variable Variable Variable Variable number length Public OLI Local number Variable Variable...
Page 369 4 ring cycles Hunt groups Queue timeout 60 sec 60 sec 60 sec 60 sec 60 sec If busy Busy tone Busy tone Busy tone Busy tone Busy tone Mode Sequential Broadcast Sequential Broadcast Sequential BCM200/400 4.0 Installation and Maintenance Guide...
Page 370 Appendix H Market profile attributes Table 101 Spain, Sweden, Switzerland, Taiwan, and United Kingdom parameters (Sheet 3 of 4) Market profile United Functionality Attribute Spain Sweden Switzerland Taiwan Kingdom Night Start 23:00 Start 23:00 Start 23:00 Start 23:00 Start 23:00 End 07:00 End 07:00 End 07:00...
Page 371 120 msec 120 msec 120 msec 120 msec DTMF Pause time 3.5 msec 1.5 msec 3.5 msec 1.5 msec 3.5 msec parameters Interdigit time 100 msec 80 msec 100 msec 80 msec 100 msec BCM200/400 4.0 Installation and Maintenance Guide...
Page 372: Global Analog Trunk Parameters
Appendix H Market profile attributes Global analog trunk parameters This section contains information for the GATM4 and GATM8 MBMs. The information in the tables applies to downloaded profiles only; it is not applicable to DIP switch modes. Global analog trunks are not supported in the following market profiles: Denmark, France, Germany, Holland, Italy, Norway, Spain, Sweden, and Switzerland.
Page 373 Poland A-law (N/A, 3 dB, N/A) (N/A, 3 dB, N/A) Taiwan u-law (-3 dB, 0, 0) (0, 0, 3 dB) United Kingdom A-law + (1050 (N/A, 3 dB, N/A) (N/A, 3 dB, N/A) 230nF BCM200/400 4.0 Installation and Maintenance Guide...
Page 374 Appendix H Market profile attributes Table 104 Call supervision parameters Call supervision Ring Link/flash time Force on-hook Wetting time confirmation Market profile (ms) OSI time (ms) time (ms) (ms) count (ms) Australia 1600 Brazil 2000 CALA 1500 Canada 1600 Caribbean 1600 Global 1500...
Page 375: Gasm8 Parameters
Australia TS 003 + (820 120 nF) 1.3 dB CCITT A-law TCE2 Canada North Refer to North 3 dB CCITT America America spec mu-law Caribbean North Refer to North 3 dB CCITT America America spec mu-law BCM200/400 4.0 Installation and Maintenance Guide...
Page 376 Appendix H Market profile attributes Table 106 Localization, DIP switch settings, specifications, and transmission parameters (Sheet 2 of 2) Transmission Input Market switch source Reference Load directional coding profile Localized setting Specifications impedance impedance impedance gain scheme Global No (North North 3 dB CCITT...
Page 377 North America 25/120 ms 10/90 ms 250 ms 12 digits -25 dB Poland 51/88 ms 25/48 ms 150 ms 12 digits -29 dB United Kingdom 15/200 ms 15/200 ms 200 ms 16 digits -25 dB BCM200/400 4.0 Installation and Maintenance Guide...
Page 378: Isdn Line Services
Appendix H Market profile attributes ISDN line services Table 109 shows the ISDN private network services that are supported by BCM 4.0. Table 110 shows the network-based ISDN supplementary services and the features available for each. Table 109 ISDN line services MCDN over PRI (SL-1) DPNSS DASS2...
Page 379: Analog And Digital Trunk Types
16 Kb/s. The D-channel is used primarily to carry call information. Like loop start trunks, BRI lines can be configured as manual-answer or auto-answer. DASS2 (British) Trunk provides multiline IDA interconnection to the British Telecom network. BCM200/400 4.0 Installation and Maintenance Guide...
Page 380 Appendix H Market profile attributes Table 111 Analog and digital trunk types and descriptions (Sheet 2 of 2) Trunk types Description DPNSS A digital private network signaling system, which allows phone systems from different manufacturers to be tied together over E1 lines, offering significant enhancements to BCM networking capabilities.
Page 381: Index
BCM400 main unit 34 ADID8 BCM400 redundant power supply 65 wiring chart 341 American Society of Composers, Authors and dip switch settings 117, 120, 124 Publishers, music-on-hold licence 20 line types 379 analog device specifications BCM200/400 4.0 Installation and Maintenance Guide...
Page 382 Index BRIM default gateway overview 56 LAN DHCP scope 201 wiring chart 345 digital extensions 108 bus numbers, DS30 channel hierarchy 114 digital lines, 4x16 57 digital mobility handset overview 75 caller ID digital station media bay module 57 by region 359 digital trunk module internal lines 57 DTM 54...
Page 383 73 description 70 IP Phone final configuration 213 1120E 74 1140E 74 flashing LED 220 2001 75 2002 75 description 70 2004 75 future expansion 108 2007 75 2050 75 BCM200/400 4.0 Installation and Maintenance Guide...
Page 384 55 backup to integrated QoS routing 48 internal, V.90 interface 48 main unit BCM200 32 modules BCM200, BCM400 31 DS30 channel hierarchy 114 BCM400 34 offset configurations 117, 120 installing 91 moving telephones 168 installing equipment rack 92...
Page 385 PSTN system standards 22 service provider 105 startup profile 207 basic parameters 207 QoS routing station auxiliary power supply, see SAPS 76 modem card, backup 48 station media bay module 4x16 combination module 59 BCM200/400 4.0 Installation and Maintenance Guide...
Page 386 Index ASM8/ASM8+/GASM8 modules 59 7316 73 DSM 16/DSM 32 58 7316E 74 7316E+KIM 74 station media bay modules 57 station modules DSM switch settings 131 Uninterruptable power supply 67 overview 57 rules for assigning 114 status 220 symbols 27 media services card 46 wiring 159 system capacity 109 wide area network, see WAN 159...

This manual is also suitable for:

Bcm400

Nortel BCM200 Installation And Maintenance Manual

Regulatory Information

Chapter 1 Getting Started

Chapter 2 Introducing the BCM Hardware

Chapter 3 Viewing the BCM System Leds

Chapter 4

Installation Overview

Chapter 5 Checking the Installation Prerequisites

Chapter 6 Installing the BCM Main Unit

Chapter 7 Installing an Expansion Unit

Chapter 8 Installing a Media Bay Module (MBM)

Chapter 9 Connecting the Cables

Chapter 10 Installing Telephones and Peripherals

Chapter 11 Installing the Analog Terminal Adapter

Chapter 12 Installing Optional Telephony Equipment

Chapter 13 Initializing the System

Chapter 14 Configuring the BCM System

Chapter 15 Using Telset Administration to Set the Basic Parameters

Chapter 16 Using Element Manager to Set the Basic Parameters

Chapter 17 Using the Startup Profile to Configure Parameters

Chapter 18 Completing the Initial Installation (Optional)

Chapter 19 System Monitoring and Troubleshooting

Chapter 20 Preparing Hardware for Maintenance or Upgrades

Chapter 21 Replacing a Media Bay Module

Chapter 22 Replacing the Hard Disk

Quick Links

Troubleshooting

Related Manuals for Nortel BCM200

Summary of Contents for Nortel BCM200