Installed Cards; Cpu Card Health Status; Generate Report - Lightware MX-FR9 User Manual

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IP port settings
The router can be accessed via this TCP/IP port number with TCP connection. This
number can be modified to any number between 1025 - 65535 except the followings:
9999, 14000 - 14009, 30704, and 30718.
Info: To use the matrix with Barco Encore set port to 23.
To use the matrix with Vista Spyder set port to 10001.
Info: The IP port number is 10001 by default.

6.7.3. Installed cards

The internal components of the matrix frame and the installed I/O boards are listed here.
Each component can have a name, a firmware and a hardware version. Note that some
components do not have all these attributes which is normal.

6.7.4. CPU Card health status

The voltage levels and fan speeds measured by the CPU card are shown here.

6.7.5. Generate report

Standard report
The controller software is able to collect information from the matrix and save it to a report
file. This information package can be sent to Lightware support team when a problem
may arise with the matrix router.
Step 1. Press the red button on the status menu page 'generate report file'.
Step 2. A 'Save as' dialog box appears. Select the place where you want to save the
Step 3. The Controller Software collects the needed information. This may take several
Step 4. When the process finished a file browser window is opened at the folder where
The report contains the following information:
Browse command file
The controller software is able to send a custom command file to the matrix router. The
command file can be generated by Lightware support. This is needed when some special
commands has to be used for configuring the matrix or troubleshooting.
Info: This function is only for special troubleshooting cases.
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report file. The default file name may be changed.
seconds or even up to 1 minute.
the file was saved.
Current command protocol
Matrix frame type and serial number
Current crosspoint state
Firmware versions of all the internal controllers
Installed I/O board types and versions
Hardware health status
All EDID headers and status (emulated, dynamic, factory, user)
Basic error list
Log file list
Last detailed error log
Section 6. Software control – Using Lightware Matrix Controller

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