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value can be sent.
Invalid preset number
Description: Given preset number exceeds the maximum
allowed preset number.
Info: The maximum preset number is limited to 32 for all routers.
9. Error handling
The MX-CPU2 can detect and log many system events. Every log entry gets a time
stamp based on the CPU real time clock. These events are categorized by levels.
Level
Notice
Warning
Matter
Error
Fatal
The matrix router saves error logs on the built-in micro SD memory card. These log files
can be downloaded and viewed with the controller software.
The error log entries have an error level, time, error code, error parameter, processor task
identifier, occurrences and extra information.
The device creates a new error log file every time it is started except if there is already a
log file created for that day. The software allows to select only months and days which
have a log.
The matrix can indicate if an error occurred in several ways:
The default levels which trigger an alarm for the specific method are shown below:
Info: This log can contain NOTICEs and WARNINGs under normal operation. These entries do
not mean that there is any problem with the matrix!
Section 9. Error handling
Description
Not an error. Initialization information.
Possible problem without influencing normal operation.
Problem that may lead to further errors.
Serious error. Must report to support.
Fatal error. Normal operation is not possible.
Show alert on the front panel LCD
Send protocol messages when errors occur. The levels for which this immediate
message is sent out can be changed by protocol command.
Indicate with ALERT LED and SMPTE alarm output on the MX-CPU2 board. If
the Alarm LED was triggered it remains lit until the frame is rebooted.
Level
Name
0
NOTICE
1
WARNING
2
MATTER
3
ERROR
4
FATAL
MX-FR series modular matrices
LCD
LED,
RS-232,
alert
SMPTE
LAN
yes
yes
yes
yes
yes
yes
yes
yes
User's Manual
Response
(ERR04)CrLf
Page 127 / 137
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