Data Troubleshooting; Touchscreen Troubleshooting; Instrument, Engine Or Other System Data Is Unavailable At All Displays; Touchscreen Does Not Operate As Expected - Raymarine LIGHTHOUSE 3 Advanced Operation Instructions

23.11 Data troubleshooting

Instrument, engine or other system data is unavailable at all displays

Possible causes
Data is not being received at the display(s).
Data source (e.g. instrument display or engine
interface) is not operating.
Software mismatch between equipment may
prevent communication.
Instrument or other system data is missing from some but not all displays
Possible causes
Network connection problem.
Software mismatch between equipment may
prevent communication.

23.12 Touchscreen troubleshooting

Touchscreen does not operate as expected.

Possible causes
Touch lock is enabled.
Screen is not being operated with bare fingers,
for example gloves are being worn.
Saltwater deposits on the screen.
Troubleshooting
Possible solutions
• Check transmitted data is compatible with
your display. Refer to MFD supported PGN list.
• Check the data bus (e.g. SeaTalk
and connections.
• Check the source of the missing data (e.g.
instrument display or engine interface).
• Check power to the data bus.
• Check the Raymarine website and ensure
all your Raymarine products have the latest
software.
Possible solutions
• Check that all required equipment is
connected to the same network.
• Check correct operation of network switch,
if used.
• Check network cabling is correct and free
from damage.
Check all MFDs are using the same version of
software.
Possible solutions
Disable TouchLock, using the power button..
Bare fingers must make contact with the screen
for correct operation. Alternatively you may use
conductive gloves.
Carefully clean and dry the screen with a damp
non-abrasive cloth.
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