Wireless Display Troubleshooting; Mobile Application Running Slowly Or Not At All; Cannot Connect To Wireless Display; Poor Performance - Raymarine LIGHTHOUSE 3 Advanced Operation Instructions

Mobile application running slowly or not at all

Possible cause
Raymarine app not installed
Raymarine app version not compatible with MFD
software
Mobile apps not enabled on MFD

23.10 Wireless display troubleshooting

Cannot connect to wireless display

Possible cause
Some Miracast compatible but non certified
devices may not be able to connect with Wi-Fi
Sharing enabled.
Wi-Fi Sharing has been enabled or disable since
the wireless display was first connected.
Missed confirmation on wireless display
Wireless display too far away
Chromecast devices are not supported.

Poor performance

Possible cause
High video processing demand.
Wireless display too far away
Wireless display disconnects
Possible cause
Changing the Wi-Fi Sharing option on your MFD
will cause the wireless display to disconnect.
Quantum wireless pairing process will cause
wireless display to disconnect.
Wireless display too far away
418
Possible solutions
Install mobile app from relevant app store.
Ensure mobile app and MFD software are latest
available versions.
Enable "Viewing only" or "Remote Control" as
required in the Mobile Apps setting on your
MFD.
Possible solutions
Disable Wi-Fi Sharing on your MFD and retry
connection.
Try power cycling devices and trying again.
Depending on dongle used a factory reset may
be required to establish a connection.
Restart connection procedure and ensure you
check the wireless display for confirmation
dialogs.
Try moving the wireless display closer to the
MFD and retry connection.
Purchase a Miracast compatible device.
Possible solutions
The Camera app, Raymarine mobile app
connections can interfere with the wireless
display performance as they use shared video
processing resource. Try switching off video
feeds and/or mobile app connections.
Try moving the wireless display closer to the
MFD and retry connection.
Possible solutions
Do not change Wi-Fi sharing options whilst
connected to a wireless display.
Wireless display may require factory reset to
re-establish connection.
Do not pair with a Quantum Radar whilst wireless
display connection is active.
Try moving the wireless display closer to the
MFD and retry connection.