T050: Drive Tapealert Flag 31 - Hardware B; T051: Drive Tapealert Flag 32 - Interface; T052: Drive Tapealert Flag 33 - Eject Media Error Recovery - IBM System Storage TS3310 Setup And Operator Manual

Resolution

T050: Drive TapeAlert Flag 31 - Hardware B

Description
Detection Scenario
Root Causes
Possible CRU Replacements
Resolution

T051: Drive TapeAlert Flag 32 - Interface

Description
Detection Scenarios
Root Causes
Possible CRU Replacements
Resolution

T052: Drive TapeAlert Flag 33 - Eject media error recovery

Description
Detection Scenarios
Before performing the following:
v "Removing a Drive Sled" on page 12-16
v "Replacing a Drive Sled" on page 12-17
refer to "Diagnosing a Problem" on page 10-2 for
additional diagnostic procedures.
v Perform "DR049 Tape Alert 30,31 – Drive Hardware
Error" on page 11-48.
v From the Operator Panel, select Tools → Service → Drive
to run the drive diagnostic. A blank, scratch cartridge is
required for this test.
System determines that the drive has issued a TapeAlert 31
indicating a hardware error that requires a drive power
cycle before the drive might recover to a usable state.
Tape drive issues a TapeAlert 31 which is recognized by
the library during the continuous four second polling cycle
of drive status.
Drive has determined that there is a problem per its
internal algorithms.
Drive Sled
Before performing the following:
v "Removing a Drive Sled" on page 12-16
v "Replacing a Drive Sled" on page 12-17
refer to "Diagnosing a Problem" on page 10-2 for
additional diagnostic procedures.
System determines that the drive has issued a TapeAlert 32
indicating a tape drive has detected a problem with the
application client interface.
Tape drive issues a TapeAlert 32 which is recognized by
the library during the continuous four second polling cycle
of drive status.
Drive has determined that there is a problem per its
internal algorithms.
Tape Drive
Perform "DR012: Host Cabling Diagnostic" on page 11-38.
System determines that the drive has issued a TapeAlert 33
indicating that the drive requires a cartridge to be ejected
in order to resolve a problem.
Tape drive issues a TapeAlert 33 which is recognized by
the library during the continuous four second polling cycle
of drive status.
Chapter 11. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
11-21