Appendix A. Message Retrieval At The Host; Obtaining Error Information From An Rs/6000 - IBM System Storage TS3310 Setup And Operator Manual

Appendix A. Message Retrieval at the Host

Retrieving message from different hosts are discussed in this appendix.

"Obtaining Error Information From an RS/6000"

"Retrieving from an AS/400 System with RISC Processor" on page A-6
"Retrieving from a Sun System" on page A-9
"Retrieving from an HP-UX System" on page A-9
Obtaining Error Information From an RS/6000
IBM device drivers for the RS/6000 system logs error information when an error
occurs on a tape drive or library.
The error information includes the following:
1. Device VPD
2. SCSI command parameters
3. SCSI sense data (if available)
The AIX Tape and Media Changer Device Driver for the RS/6000 provides logging
to the system error log for a variety of errors. You can view the error log by
following this procedure.
1. At the AIX command line, type errpt |pg to display a summary report, or type
2. Press [Enter] to scroll through the error log.
3. Type q and press [Enter], to quit the error log at any time.
To correct a problem you noticed in the errpt report, determine the type of error by
using the examples that follow:
v For library errors [Resource Name = smcn (for example, smc0) and Resource
v For drive errors [Resource Name = rmtn (for example, rmt0) and Resource Type
v For SCSI bus errors (not SCSI adapter errors), refer to "SCSI Bus Error Example
v For Fibre Channel errors (not Fibre Channel adapter errors), determine which
v For SCSI adapter errors (not SCSI bus errors), use the maintenance package for
© Copyright IBM Corp. 2005, 2006
errpt -a |pg to display a detailed report. Press [Enter].
Note: In most cases you will use the summary report to find the date and time
of any errors related to library devices, then use the detail report to
obtain the sense data needed to identify the cause of the error.
Type = 3576]), refer to "Library Error Log Example" on page A-2 and locate the
SCSI sense data.
= LTO], refer to "Drive Error Log Example" on page A-3 and locate the SCSI
sense data.
1" on page A-4 and "SCSI Bus Error Example 2" on page A-5 to determine
which host adapter, SCSI bus, and device or devices are affected.
host adapter and device are affected.
the host.
A-1