T005: X, Y, Θ Motion Profile Failure, Cartridge In Picker, Motion Not Ok - IBM System Storage TS3310 Setup And Operator Manual

Resolution
.
T005: X, Y, Θ motion profile failure, cartridge in Picker, motion
NOT OK
Description
Detection Scenarios
Root Causes
Perform "DR004: Manually Inspect Destination Element"
on page 11-35.
Before closing the ticket, perform the following:
1. If a magazine cell is blocked by foreign material,
remove the foreign material.
2. If a magazine is not clipped in and seated correctly,
reseat the magazine.
3. If your library is reporting an invalid inventory, verify
that you have purchased and entered your Capacity
Expansion key. To determine the number of available
slots in your library:
v From the Operator Panel, view the Capacity View
home screen.
v From the Web User Interface, select Monitor System
→ System Summary.
If the number of available slots is incorrect, re-enter
your Capacity Expansion license key by selecting Setup
→ License from the Operator Panel.
4. If the destination cell contains a cartridge that has a
damaged label or is unlabeled, remove the damaged
label, if necessary, then apply a new label to the
cartridge.
5. Power cycle the library.
6. If the problem persists, refer to "Diagnosing a Problem"
on page 10-2 for additional diagnostic procedures.
An unrecoverable motion failure occurs during a move
with a cartridge in the Picker. This problem only occurs
during a move and NOT a get or put. Because the
cartridge is in the Picker, cartridge recovery must be a part
of the resolution strategy. This ticket cause specifically
excludes any Z-axis motion failures that are typically
associated with GET or PUT actions. Specifically included
are motion failures that occur while pivoting, moving on
the X-axis, or moving on the Y-axis.
1. A specified move in the X-axis cannot complete.
2. A specified move in the Y-axis cannot complete.
3. A specified movement in the Θ-axis cannot complete.
1. A large number of electrical hardware failures. Code or
hardware detects that motion control is not occurring
properly (encoder issues, motor driving circuit issues,
motor winding issues, cable connection issues, etc.).
2. A relatively small number of mechanical hardware
errors that do not result in the detection of a complete
obstruction but where motion control does not appear
to be normal (contamination or damage to encoder
wheel, high friction, etc).
Chapter 11. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
11-5