Dr050 Remove Cartridge From Invalid Location - IBM System Storage TS3310 Setup And Operator Manual

Troubleshooting Steps:
1. Stop all additional host operations to this drive.
2. If a cartridge is still mounted in the drive, unload it using the host application or
3. Using the local library operator interface, take the drive offline with the Operations →
4. Once the drive is offline, the blue LED on the rear of the drive should be turned on
5. Re-install the drive and wait for the normal drive LED states to be established:
6.
7. Attempt host operations again. If the drive fails immediately or the problem becomes

DR050 Remove Cartridge from Invalid Location

Problem:
While performing inventory, the library determined that a cartridge is located in an invalid location. In any library
23U or taller, the two top slots in storage columns 4 and 5 can not be accessed by the robot and therefore can not be
used for cartridge storage. It is likely that this cartridge was placed into the slot manually by a user. The library will
not place cartridges into these slots based on host or user commands.
Troubleshooting Steps:
1. Select the Details button to determine the barcode label of the cartridge and the coordinate where it is located.
2. Open the main access door(s) and remove this cartridge. Columns 4 and 5 are on the right side of the library as
you face it.
3. Close the door(s) and resume operations.
library operator interface.
Drive → Change Modecommand.
solid blue. At this point, remove the drive completely from the library for at least 1
minute.
v green blink once per second
v amber off
v blue on solid (drive is offline)
Using th local library operator interface, take the drive online with the
Operations>Drive>Change Mode command.
chronic, contact Service.
Chapter 11. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
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