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Troubleshooting and Global
Services
Before calling AE Global Services, perform recommended checks and
troubleshooting procedures. If you are still unable to resolve the issue and resume
normal operation after following these checks and procedures, contact AE Global
Services.
TROUBLESHOOTING THE UNIT
This troubleshooting procedure assumes that the unit was properly installed and
operated. To install and operate the unit, follow installation procedures and the first
time operation process.
If unit doesn't deliver output power or output power doesn't match set point, follow
the procedure outlined below before calling AE Global Services.
1. Is the front panel numeric display or the AC ON LED lit?
◦ If yes, go to the next step.
◦ If no, the unit may have experienced an overtemperature condition (meaning
that the internal temperature of the unit exceeds 65°C (149°F). Turn AC
power off and let the unit cool down.
◦ Also, there could be an external AC line fault. Verify that there is AC voltage
on the pins of the connector that plugs into the Paramount MF 2 kW
generator.
2. Is the INTERLOCK LED lit?
◦ If yes, go to the next step.
◦ If no, the interlock is not satisfied.
1) Ensure that there is a connection between the interlock pins 10 and 23 on
the User port. You may try to remove the user connector and connect
these interlock pins with separate piece of wire to see if it satisfies the
interlock. If the user interlock is not satisfied, the front panel numeric
display will show error code 37 (other interlock error codes may also be
present).
2) Make sure that the RF output cable is firmly attached. RF cannot be
enabled if this cable is not securely attached. If the numeric display
shows error code 36, the RF output cable interlock is not satisfied.
57020114-00E
®
Paramount
Troubleshooting and Global Services
MF 2 kW Generator
Chapter
6
6‑1
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Table of Contents
Troubleshooting
