Error Messages While Establishing A Connection With The Cockpit App - Otto Bock 1B1-2 Meridium Instructions For Use Manual

LED on LED on bat­
power tery charger
supply
Beep signal
4 x short at intervals
of approx. 20 sec.
(continuously)
Error after disconnecting the battery charger (error on self-test)
Beep Vibration
signal signal
3x short

13.2.3 Error messages while establishing a connection with the cockpit app

Error message
Device not found
Component was con­
nected to another
device. Establish con­
nection?
Error
Battery is fully charged (or con­
nection with product is interrup­
ted).
Error
Charging the battery outside the
allowable temperature range
Error
Minor error:
e.g. service interval has been
exceeded, disruption of a sensor
signal
Cause
The connection could
not be established as no
component with the
entered serial number
could be found.
The component was
connected to another
device/remote control.
A current connection to
the prosthesis was inter­
rupted.
Resolution
nection to the product is interrup­
ted.
If the connection to the product is
interrupted, an authorised
Ottobock Service Centre must
inspect the product, battery char­
ger and power supply.
Resolution
Check whether the specified ambi­
ent conditions for charging the bat­
tery are met (see Page 80).
Resolution
Contact Ottobock
Correction
Compare the serial number entered with
that of the component, then try to establish
the connection again.
To disconnect the original connection, tap
the "OK" button.
If the original connection is not to be dis­
connected, tap the "Cancel" button.
Check the following points:
• Distance from the prosthesis to the
device
• Battery charge level of the prosthesis
• Bluetooth on the prosthesis switched
on? (see Page 71)
• If multiple prostheses were stored in
the remote control, was the correct
prosthesis selected?
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