Error Messages While Establishing A Connection With The Cockpit App - Otto Bock 17KO1 Series Instructions For Use Manual

Appendices
Sym­ Beep Vibra­
bols on signal tion sig­
the nal
control
panel
—
— — Ongoing Total failure

17.2.2 Error messages while establishing a connection with the cockpit app

Error message
Component was connec­
ted to another device.
Establish connection?
Mode change failed
110
Event
— The product switches itself off. This
occurs automatically in the following
cases:
• The button on the control pan­
el was pressed and held for
longer than approx. 3 seconds
while product was switched on.
• After the
• After disconnecting the battery
charger, if the product was
already switched off before con­
necting the battery charger.
Electronic control no longer possible.
Safety mode active or undetermined
valve state. Undetermined product
behaviour.
Cause
The component was connec­
ted to another device
An attempt was made to
switch to a different MyMode
while the component was in
motion (e. g. while walking)
A current connection to the
component was interrupted
Required action
•
•
symbol lights up.
1. Press and hold the
2. If the vibration signal recurs after
3. If the vibration signal recurs, use of the
Correction
To disconnect the original connection, tap the "OK"
button.
If the original connection is not to be disconnected,
tap the "Cancel" button.
For safety reasons, switching MyModes is only per­
mitted when components are at rest, e.g. while
standing or sitting.
Check the following points:
• Distance from the component to the device
• Charge level of the component's battery
• Bluetooth of the component switched on? (see
Page 98)
• Briefly press the
to make the component "visible" for 2 minutes.
• Component switched on? (see Page 97)
• If multiple components were stored, was the
correct component selected?
• Is the component still connected to another
device, and is this connection still active?
Charge the battery.
If desired, switch on the product with
the button.
control panel until the vibration signal
stops (approx. 10 seconds),
pletely switching off the product.
switching on, attempt to reset this error
by connecting/disconnecting the bat­
tery charger.
product is prohibited. The product
must be inspected by an authorised
Ottobock Service Center. For disas­
sembly of the joint unit, see the section
"Assembling/disassembling the joint
unit on the orthosis" (see Page 79)
button on the control panel
C-Brace joint unit 17KO1=*
button on the
com­