Kyocera Copystar CS 3011i Service Manual page 288

U964 Log check
Contents
Transfer the log files save in the HDD to a USB memory.
Purpose
Transfer the log file saved in the HDD to a USB memory for investigation when a failure occurs.
Method
1.Check the LED display is off and turn the power switch off.
2.Insert a USB memory into the USB memory slot.
3.Turn the power switch on.
4.Enter maintenance item U952.
5.Select [Execute].
Execute
6.Press the [Start] key.
*: Starts transferring the log files saved in the HDD to a USB memory.
[Processing] is displayed. (About 3 to 5 minutes)
7.[Completed] appears after normal completion.
8.Turn the power switch off then on. Wait more than 5 seconds between the power off and on.
*: An error code appears when there is an error.
Supplement
How to retrieve the log when the operation panel freezes
Log retrieving starts when pressing four keys on the operation panel (*, 8, 6, Clear) for 3 to 6 seconds.
The memory lamp is blinking during retrieving and turns off when completed.
The log retrieved this way can be saved in a USB memory.
Error codes
No USB Storage
No File
Mount Error
File Delete Error
Copy Error
Unmount Error
Other Error
Completion
Press the [Stop] key.
*: The screen for selecting a maintenance item No. is displayed.
Items
Transfer the log file.
Display
The USB memory is not installed
No file
USB memory mount error
Failed to delete existing files in the USB memory
HDD to USB memory copy failure
USB memory unmount error
Other error
Contents
Contents
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