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Digital Equipment DEC 3000 Series Service Information

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DEC 3000

Model 500/500S AXP

Service Information

EK–FLAMI–SV. C01

March 1993

This guide is a support and reference document for Digital

service personnel who perform maintenance work on the

DEC 3000 Model 500/500S AXP workstation.

The guide is also intended for customers who have a

self-maintenance agreement with Digital.

This is a revised document.

Digital Equipment Corporation

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Page 1 This guide is a support and reference document for Digital service personnel who perform maintenance work on the DEC 3000 Model 500/500S AXP workstation. The guide is also intended for customers who have a self-maintenance agreement with Digital. This is a revised document. Digital Equipment Corporation...
Page 2 Copyright © Digital Equipment Corporation 1992, 1993 All Rights Reserved. Printed in U.S.A. The following are trademarks of Digital Equipment Corporation: Alpha AXP, AXP, DEC, DECchip, DIGITAL, OpenVMS, RRD42, ThinWire, TURBOchannel, ULTRIX, VAX, and the DIGITAL logo. OSF is a registered trademark of the Open Software Foundation, Inc.
Page 3: Table Of Contents
Contents Preface System Overview System Overview ..........1–1 Front View .
Page 4 FRU Code Table ..........4–2 Diagnostic Listing .
Page 5 I/O Module ............7–26 Fans .
Page 6 Installation Procedure (IEC RS–310 Cabinet) ......E–1 Appendix F Rackmount Installation for the H9A00–AJ Cabinet Installation Procedure (H9A00-AJ Cabinet) .
Page 7 7–16 Removing a Fan ..........7–32 7–17 Removing a Memory Motherboard .
Page 8 Tables 1–1 DEC 3000 Model 500/500S AXP System (Front) ......1–7 1–2 DEC 3000 Model 500/500S AXP System (Rear) ......1–9 2–1 System Module Jumpers .
Page 9 5–1 SCSI Utility Options ..........5–2 5–2 Erase Utility Prompts .
Page 10 F–2 DEC 3000 Model 500/500S AXP System (Front) ......F–32 Contents–x...
Page 11: Preface
Preface About This Guide Purpose and This guide is a support and reference document for Digital service Audience personnel who perform maintenance work on the DEC 3000 Model 500/500S AXP workstation. The guide is also intended for customers who have a self-maintenance agreement with Digital. This guide includes seven chapters and six appendices: Organization Chapter 1 provides an overview of the DEC 3000 Model...
Page 12 About This Guide, Continued Appendix E describes how to install the DEC 3000 Model 500/500S AXP system in the IEC RS–310 (RETMA) cabinet. Appendix F describes how to install the DEC 3000 Model 500/500S AXP system in the H9A00–AJ cabinet. Conventions This guide uses the following conventions: Used in this...
Page 13 About This Guide, Continued Related The following documents provide additional information about the Documentation DEC 3000 Model 500/500S AXP workstation. Document Order Number DEC 3000 Model 500/500S AXP Owner’s EK–FLAMI–OM Guide DEC 3000 Model 500/500S AXP Options EK–FLAMI–IG Installation Guide DEC 3000 Model 500/500S AXP Quick EK–FLAMI–IC Installation Card...
Page 15: System Overview
Chapter 1 System Overview System Overview The DEC 3000 Model 500/500S AXP system is a high-performance System Components deskside workstation. The system can also be rack mounted in a standard 19-inch cabinet. The DEC 3000 Model 500/500S AXP system includes the following components: System module I/O module...
Page 16 System Overview, Continued System Module Controller for the TURBOchannel I/O bus (continued) 8-plane CXT buffer logic for base graphics 256 Kbyte Flash ROM (system ROM) Three TURBOchannel option slots I/O Module The I/O module includes the following components: TOY/NVR controller chip Two serial line controllers ISDN interface with audio I/O Two SCSI controllers...
Page 17 System Overview, Continued Addresses generated by DMA devices in the I/O system may be translated by a scatter/gather map. The scatter/gather map can map 32 Kbyte pages. This translation is an option, enabled on a device-by-device basis. Serial Lines: The serial line interface supports the following equipment: Equipment Function...
Page 18 System Overview, Continued Memory The memory subsystem includes the following: Subsystem Four memory motherboards (MMB) that mount on the system module. To have an operational memory subsystem, all four MMBs must be present. The memory arrays are spread among the four MMBs. Each bank of memory consists of eight memory modules, two on each MMB.
Page 19 System Overview, Continued CPU/Cache The DEC 3000 Model 500/500S AXP system contains a single chip processor and ﬂoating point running at 6.6ns. The processor is a superscalar, superimplementation of the Alpha AXP architecture. The DEC 3000 Model 500/500S AXP system contains the following direct-mapped caches: Icache (instruction cache) Dcache (data cache)
Page 20: Front View
Front View Front View Figure 1–1 shows the controls, lights, and devices on the front of the DEC 3000 Model 500/500S AXP system. Table 1–1 describes their function. Figure 1–1 Front View Line LJ-02490-TI0 Continued on next page 1–6...
Page 21 Front View, Continued Table 1–1 DEC 3000 Model 500/500S AXP System (Front) This Feature... Lets You... Removable media device Access devices that use removable storage media, slots such as diskettes, compact disks, cassette tapes, or cartridge tapes. DC OK light Check that all dc voltages are present on the power supply.
Page 22: Rear View
Rear View Rear View Figure 1–2 shows the switches, connectors, and modules on the rear of the DEC 3000 Model 500/500S AXP system. Table 1–2 describes for their function. Figure 1–2 Rear View ISDN MLO-007554 Continued on next page 1–8...
Page 23 Rear View, Continued Table 1–2 DEC 3000 Model 500/500S AXP System (Rear) This Feature... Lets You... 10baseT port Connect a 10baseT (twisted-pair) Ethernet network cable. AUI Ethernet port Connect an AUI (Thickwire) Ethernet network cable. ISDN port Connect an ISDN network cable. Printer/alternate console port Connect a printer or an alternate console.
Page 24: System Block Diagram
System Block Diagram Figure 1–3 shows the interaction of all system components. System Diagram Figure 1–3 System Block Diagram System Module Memory Mother CP U Boards (MMBs) Ca c h e 1 5 6 D a t a p a t h M e m o r y 3 1 2 S l i c e s...
Page 25: Configuration
Chapter 2 Conﬁguration Chapter Overview This chapter covers the following topics: Chapter Topics System Module Jumper Locations I/O Module Jumper Locations Console Security Storage Devices – Conﬁguring Storage Devices Memory Conﬁguration – Memory Conﬁguration Rules – Identifying Memory Modules Before upgrading or replacing storage devices or memory, follow General Rules these general rules: If replacing storage devices, then set storage devices to the...
Page 26 Chapter Overview, Continued Commands Use the following commands to check for compliance with the general rules and verify the results of conﬁguration procedures: SHOW CONFIGURATION SHOW MEMORY SHOW DEVICE 2–2...
Page 27: System Module Jumper Locations
System Module Jumper Locations Figure 2–1 shows the location of jumpers and the serial ROM on System Module Jumper the system module. Table 2–1 describes eac location. Locations Figure 2–1 System Module Jumper Locations L J - 0 2 2 7 2 - T I 0 Continued on next page 2–3...
Page 28: System Module Jumper Locations
System Module Jumper Locations, Continued Table 2–1 System Module Jumpers Default Feature Description Comments Setting Serial ROM – – Not used Reference only. All jumpers must be removed. Serial ROM jumpers – Jumper location 0 only. Not used Reference only. All jumpers must be removed.
Page 29: I/O Module Jumper Locations
I/O Module Jumper Locations Figure 2–2 shows the location of the jumpers, Enet chip, TOY I/O Module Jumper /NVR chip, and ﬂash ROM on the I/O module. Table 2–2 describes Locations each location. Figure 2–2 I/O Module Jumper Locations LJ-02271-TI0 Table 2–2 I/O Module Jumpers Default Feature Description...
Page 30: Console Security
Console Security To secure the console, perform the following steps. Use Figure 2–2 Securing the Console and Table 2–2 for reference. Power down the system. Remove the I/O module and install the secure jumper. Reinstall the I/O module. Power up the system and enter console mode (>>>). Enter a 16-character hexadecimal password.
Page 31 Console Security, Continued Entering the To enter the privileged state on a secured console, issue a LOGIN Privileged command as follows: State RETURN >>> LOGIN {password} Use the password created with the SET PASSWORD command. The password is not echoed or displayed. Exiting the The following commands allow you to exit the privileged state: Privileged...
Page 32 Console Security, Continued Restoring If the console password is forgotten, you can enter a new password the Console as follows: Password Perform a system shutdown. Power down the unit. Remove the I/O module. Remove the secure jumper from the I/O module. Reinstall the I/O module with the secure jumper disabled.
Page 33: Storage Devices
Storage Devices When replacing failed storage devices: Conﬁguring Storage At the console prompt, enter the SHOW DEVICE command Devices for device information: Return >>> SHOW DEVICE Remove the device, following the procedures in Chapter 7. Set all jumpers and switches on the new device to match the removed device.
Page 34: Recommended Scsi Jumper Settings
Storage Devices, Continued Table 2–3 lists the recommended SCSI jumper settings. See Chapter 5 for SCSI utilities. Table 2–3 Recommended SCSI Jumper Settings Recommended SCSI Drive Address RZ24L, RZ25, RZ26 RZ24L, RZ25, RZ26 RZ24L, RZ25, RZ26 Factory-installed RZ24L, RZ25, RZ26 RRD42 RX26, TZK10, TLZ06 SCSI controller...
Page 35 Storage Devices, Continued RZ24L Disk Table 2–4 lists the RZ24L jumper settings. Drive Jumper Settings Table 2–4 RZ24L Disk Drive Jumper Settings SCSI Address Check for conﬂicts with RZ25 or RZ26 SCSI address settings. In = Attached. Out = Removed. Continued on next page 2–11...
Page 36: Rz24L Disk Drive Jumper Settings
Storage Devices, Continued Figure 2–3 shows the RZ24L disk drive jumper settings. Figure 2–3 RZ24L Disk Drive Jumper Settings A1 A0 SCSI Setting: A1 A0 A1 A0 LJ-02427-TI0 Continued on next page 2–12...
Page 37: Rz25 Disk Drive Jumper Settings (J5)
Storage Devices, Continued RZ25 Disk When setting SCSI ID addresses for the RZ25 drive: Drive Jumper Use location J5 only Settings Remove all jumpers from location J7 except jumper 4 Failure to do so could cause dual SCSI address problems. See Table 2–5 for RZ25 SCSI ID settings.
Page 38: Rz25 J6 Jumper Description
Storage Devices, Continued Table 2–6 describes the J6 jumper positions. Table 2–6 RZ25 J6 Jumper Description Jumper Position Description J6–1 Factory use only. J6–2 In = Enables motor start option. Out = Drive operation depends if jumper is installed in J6–3. J6–3 In = Enables motor start option (if J6–2 is out).
Page 39: Rz25 J7 Jumper Description
Storage Devices, Continued Table 2–7 describes the RZ25 J7 jumper positions. Table 2–7 RZ25 J7 Jumper Description Jumper Position Description J7–1 SCSI ID (Use J5 ID setting.) J7–2 SCSI ID (Use J5 ID setting.) J7–3 SCSI ID (Use J5 ID setting.) J7–4 Jumper must be installed if no cable is connected.
Page 40: Rz25 Disk Drive Jumper Settings
Storage Devices, Continued Figure 2–4 shows the RZ25 disk drive jumper settings. Figure 2–4 RZ25 Disk Drive Jumper Settings SCSI P1 P2 Setting: P1 P2 P1 P2 P1 P2 P1 P2 P1 P2 P1 P2 LJ-02428-TI0 Continued on next page 2–16...
Page 41 Storage Devices, Continued RZ26 Disk Table 2–8 shows the RZ26 jumper settings. Drive Jumper Settings Table 2–8 RZ26 Disk Drive Jumper Settings SCSI Address Check for conﬂicts with RZ24L and RZ25 SCSI address setting. Out = Removed. In = Attached. Continued on next page 2–17...
Page 42 Storage Devices, Continued Figure 2–5 shows the RZ26 disk drive jumper settings. Figure 2–5 RZ26 Disk Drive Jumper Settings SCSI Setting: LJ-02429-TI0 Continued on next page 2–18...
Page 43 Storage Devices, Continued RRD42 Disc Table 2–9 shows the RRD42 disc drive jumper settings. Drive Jumper Settings The mode select jumper (Figure 2–6) is a user-selectable feature. Mode Select If you do not select the correct mode, the drive does not operate Jumper properly.
Page 44: Rrd42 Disc Drive Jumper Settings
Storage Devices, Continued Table 2–9 RRD42 Disc Drive Jumper Settings SCSI Address Out = Removed. In = Attached. Continued on next page 2–20...
Page 45: Rrd42 Scsi Id Jumper Settings
Storage Devices, Continued Figure 2–6 shows the RRD42 SCSI ID jumper settings. Figure 2–6 RRD42 SCSI ID Jumper Settings Mode 12 V+ 10 G ND 5V +5 % D C IN P 0 1 2 G ND ID S E LE O U T A U D IO M O D E...
Page 46 Storage Devices, Continued RX26 Diskette Table 2–10 shows the RX26 switch settings. Drive Jumper Settings Table 2–10 RX26 Switch Settings SCSI Address Down Down Down Down Down Down Down Down Down Down Down Down Check for conﬂicts with TZK10 and TLZ06 for SCSI address setting. Continued on next page 2–22...
Page 47: Rx26 Scsi Id Switch Settings
Storage Devices, Continued Figure 2–7 shows the RX26 SCSI ID switch settings. Figure 2–7 RX26 SCSI ID Switch Settings SCSI Setting: MLO-007524 Continued on next page 2–23...
Page 48: Tzk10 Scsi Id Settings
Storage Devices, Continued TZK10 Tape Table 2–11 shows TZK10 SCSI ID jumper settings. Table 2–12 Drive Jumper describes pin locations. Settings Table 2–11 TZK10 SCSI ID Settings SCSI Address Default ID address. Reserved address—do not use. Out = Removed. In = Attached. Continued on next page 2–24...
Page 49 Storage Devices, Continued Table 2–12 TZK10 Pin Description Location Description Terminator power, when the jumper is installed, power for the terminator is provided by the drive SCSI ID setting SCSI ID setting SCSI ID setting Disable Auto Density (DADs), when the jumper is installed, automatic density selection is disabled.
Page 50: Tzk10 Scsi Id Jumper Settings
Storage Devices, Continued Figure 2–8 shows TZK10 SCSI ID jumper settings. Figure 2–8 TZK10 SCSI ID Jumper Settings S C S I I SCSI Setting: LJ-02444-TI0 Continued on next page 2–26...
Page 51: Tlz06 Scsi Id Switch Settings
Storage Devices, Continued TLZ06 Tape Table 2–13 shows TLZ06 SCSI ID switch settings. Drive Switch Settings Table 2–13 TLZ06 SCSI ID Switch Settings SCSI Address Check for conﬂicts with RX26 and TLZ06. Table 2–14 describes TLZ06 switch locations. Table 2–14 TLZ06 Switch Locations Switch Location Description...
Page 52: Tlz06 Scsi Id Switch Settings
Storage Devices, Continued Figure 2–9 shows the TLZ06 SCSI ID switch settings. Figure 2–9 TLZ06 SCSI ID Switch Settings SCSI Setting: LJ-02430-TI0 Continued on next page 2–28...
Page 53: Internal Cable Routing
Storage Devices, Continued Internal Cable Figure 2–10 shows cable connections between modules and disks Routing in the DEC 3000 Model 500/500S AXP system. Figure 2–10 Internal Cable Routing L S M M o d u l e Fi x e d D i s k F i x e d D i s k A u d i o M o d u l e...
Page 54: Factory-Default Scsi Id Settings For Drives
Storage Devices, Continued Disk Figure 2–11 shows the default SCSI ID setting assigned to each Conﬁguration drive location in the DEC 3000 AXP Model 500/500S system. Figure 2–11 Factory-Default SCSI ID Settings for Drives S C SI I D = 2 S C S I ID = 3 S C SI I D = 1 S C SI I D = 0...
Page 55: Power Cabling
Storage Devices, Continued Power Cable Figure 2–12 shows the internal power cable connections and Routing routing. Figure 2–12 Power Cabling Fi x e d D i s k F i x e d D i s k R e m o v a b l e M e d i a Fi x e d D i s k P o w e r S u p p l y Fi x e d D i s k...
Page 56: Memory Configuration
Memory Conﬁguration Banks and A bank represents the eight memory arrays (memory modules 0 to Slots 7) as shown in Figure 2–13. A slot consists of two banks because every memory array can be populated on both sides as shown in Figure 2–13.
Page 57: Memory Bank Layout
Memory Conﬁguration, Continued Figure 2–13 shows a layout of memory banks. Figure 2–13 Memory Bank Layout System Module BANK 7 SLOT 4 BANK 6 BANK 5 SLOT 3 BANK 4 BANK 3 SLOT 2 BANK 2 BANK 1 SLOT 1 BANK 0 SLOT 1 SLOT 2...
Page 58 Memory Conﬁguration, Continued Memory When installing memory, follow these conﬁguration rules: Conﬁguration Each memory bank must be ﬁlled in sets of eight memory Rules modules. The eight memory modules in a bank must be of equal size. The eight memory modules in a bank must be of the same type.
Page 59: Using The Console
Chapter 3 Using the Console Chapter Overview This chapter covers the following topics: Chapter Topics Console command list Commands: – BOOT – CONTINUE – DEPOSIT – EXAMINE – HELP – INITIALIZE – LOGIN – REPEAT – – SHOW – START –...
Page 60 Chapter Overview, Continued Console This chapter describes the system console commands and Command List alternate console commands. Each section provides a brief description of the command, along with its associated parameters and qualiﬁers. The following table lists the console commands and their function. Console Commands Function...
Page 61: Boot
BOOT Description The BOOT command bootstraps the operating system. If you use the boot_device parameter or -ﬂ and -ﬁ qualiﬁers, you override the current default value for the current boot request but do not change the stored default value. Format Return >>>...
Page 62: Boot Command Parameter And Qualifiers
BOOT Command Parameter and Qualiﬁers boot_device Speciﬁes a device the ﬁrmware should use to boot the system. This setting only applies for the current BOOT command. NOTE To change the default boot device, use the SET BOOTDEF_DEVICE command. Device Name Conventions: Use the following conventions to specify a boot device name: OpenVMS System OSF System...
Page 63 BOOT Command Parameter and Qualiﬁers, Continued Device Name Identiﬁers: The following names are supported device identiﬁers: OpenVMS Device OSF Device Identiﬁers Identiﬁers Device Type Fixed or removable disk Tape – Ethernet, MOP protocol – Ethernet, BOOTP protocol Sample Names A disk device on SCSI controller A with a SCSI ID of 4 and a logical unit number (LUN) of 0 would have the following name: OpenVMS DKA400...
Page 64 BOOT Command Parameter and Qualiﬁers, Continued Qualiﬁers -ﬂ <value> Speciﬁes ﬂags in an ASCII string of up to 23 characters. The string must be enclosed in quotation marks to be passed to the operating system unmodiﬁed. -ﬁ <ﬁlename> Used when booting across a network device to specify the name of a ﬁle to load into the operating system.
Page 65 BOOT Command Parameter and Qualiﬁers, Continued MOP Boot To perform a MOP boot to another node over the network: Examples Find the Enet address of node to which you want to boot. Set the Trigger variable to ON. Set the MOP variable to ON. Return $ MC NCP ! From any nonprivileged account...
Page 66 CONTINUE Description Returns the operating system from the console mode to program mode. The processor begins instruction execution at the address contained in the program counter. The CONTINUE command does not initialize processor initialization. Format Return >>> C[ONTINUE] Example This example returns the operating system from the console mode to program mode: >>>...
Page 67: Deposit
DEPOSIT Description Writes data to memory locations from the console. Format Return >>> DEPOSIT [qualifiers] {address} {data} [{data}] The address speciﬁes the address (or ﬁrst address) to be written. You must use hexadecimal data values. Qualiﬁers The following qualiﬁers specify data size: Size Option Description Byte (8 bits)
Page 68 DEPOSIT, Continued The following qualiﬁers specify miscellaneous information: Miscellaneous Option Description -N{value} Speciﬁes the number of locations to be written with the value speciﬁed by data. -S{value} Specifes the address increment size. Allows access to console private memory. Address A longword address that speciﬁes the ﬁrst location to deposit data. Data The data to be deposited.
Page 69: Examine
EXAMINE Description Displays the contents of the speciﬁc memory locations. Format Return >>> E[XAMINE] [qualifiers] [{address}] The address speciﬁes the address (or ﬁrst address) to be read. The following qualiﬁers specify data size: Qualiﬁers Data Option Description Byte (8 bits) Word (16 bits) Longword (32 bits) (default) Quadword (64 bits)
Page 70 EXAMINE, Continued The following qualiﬁers specify miscellaneous information: Miscellaneous Option Description -N{value} Speciﬁes the number of locations to be read. -S{value} Specifes the address increment size. The default is the data size. Allows access to console private memory. The following qualiﬁer speciﬁes the display type: Display Option Description Interpret and display data as ASCII.
Page 71 EXAMINE, Continued Result: 00000000.00000000 ..00000000.00000008 HWRPB 00000000.00000010 ..00000000.00000018 .@..00000000.00000020 ..00000000.00000028 ..00000000.00000030 ..00000000.00000038 ..00000000.00000040 ..00000000.00000048 ..This example examines general-purpose registers R0 to R2: >>> E -R -N 2 0 Return GPR: 00 00000000 0000FFFF GPR: 01 00000000 0000FFFF GPR: 02 00000000 0000FFFF This example examines the stack pointer:...
Page 72: Help
HELP Description Displays a brief list of commands, parameters, and qualiﬁers. If you specify a topic, the HELP command displays information for that topic only. Format Return >>> HE[LP] Examples This example displays a list of commands: Return >>> HELP BOOT HELP ADVANCED INITIALIZE...
Page 73: Initialize
INITIALIZE Description Initializes the processor, console, and any devices connected to the system by default values. Format Return >>> I[NITIALIZE] Example This example initializes the processor, console, and any devices connected to the system: >>> I Return Result: INIT-S-CPU... INIT-S-RESET_TC... INIT-S-ASIC...
Page 74: Login
LOGIN Description The LOGIN command enables restricted console commands when the SECURE jumper is installed on the I/O module and the SECURE bit is set to ON. Enter the console password on the line following the LOGIN command. NOTE After you set SECURE to ON, enter LOGIN at the >>> prompt.
Page 75: Repeat
REPEAT Description Causes the console program to repeatedly execute any speciﬁed tests. To stop the REPEAT command, press or the Halt button. Control C Format Return >>> R[EPEAT] T[EST] {device_name},[{device_name}],... Examples This example repeats the ASIC test: Return >>> R T ASIC This example repeates the ASIC and MEMORY tests: >>>...
Page 76: Set
Description The SET command Sets an environmental variable to a value or setting Deﬁnes a command qualiﬁer Deﬁnes the console password Format >>> SET {parameter} [{qualifier}] Return Parameters The following section describes the SET command parameters and and Qualiﬁers their qualiﬁers. 3–18...
Page 77: Set Command Parameters And Qualifiers
SET Command Parameters and Qualiﬁers Speciﬁes the default action after a halt or power-up. AUTO_ACTION Format Return >>> SET AUTO[_ACTION] {qualifier} Qualiﬁer Select one of the following qualiﬁers when setting AUTO_ACTION: Qualiﬁer Description RESTART Perform a restart. BOOT Perform a reboot. HALT Perform a halt.
Page 78 SET Command Parameters and Qualiﬁers, Continued BOOTDEF_DEV Deﬁnes the default device that the operating system will bootstrap. The device names must be valid boot devices supported by the BOOT command. Use the SHOW DEVICE command to display the available boot devices.
Page 79 SET Command Parameters and Qualiﬁers, Continued BOOT_OSFLAGS Deﬁnes additional default parameters to pass to the system software during booting. Format Return >>> SET BOOT_OSFLAGS {value} Value You can use the following values with the OSFLAGS command: Root R5 Contents Description Default boot of operating system Standalone backup boot Conversional boot...
Page 80 SET Command Parameters and Qualiﬁers, Continued BOOT_RESET Speciﬁes whether or not the console should initialize the system before booting. Format Return >>> SET BOOT_RESET {qualifier} Use one of the following qualiﬁers: Qualiﬁer Qualiﬁer Description Enable system initialization before booting. Disable system initialization before booting. Example This example enables system initialization before booting: Return...
Page 81 SET Command Parameters and Qualiﬁers, Continued DIAG_LOE Allows a diagnostic to loop on an error, with all output suppressed. To exit the diagnostic error loop, press the Halt button to return to the diagnostic environment (console mode or service mode). This feature is available on loadable diagnostics only.
Page 82 SET Command Parameters and Qualiﬁers, Continued DIAG_QUICK Sets the diagnostic startup mode to normal testing or fast startup testing. If you select fast mode, not all diagnostic tests are performed. Format >>> SET DIAG_QUICK {qualifier} Return Select one of the following qualiﬁers to set the diagnostic startup Qualiﬁer mode: Qualiﬁer...
Page 83 SET Command Parameters and Qualiﬁers, Continued DIAG_SECTION Speciﬁes the diagnostic environment in which diagnostics can be run. Format Return >>> SET DIAG_SECTION {qualifier} Select one of the following qualiﬁers to set the diagnostic Qualiﬁer environment: Qualiﬁer Mode Description Console Default mode after power-up. Service Provides a more thorough test than in console mode.
Page 84 SET Command Parameters and Qualiﬁers, Continued ENABLE_AUDIT Enables or disables the boot audit trail message. Format Return >>> SET ENABLE_AUDIT {qualifier} Qualiﬁer Select one of the following qualiﬁers to set the boot audit trail: Qualiﬁer Description Enables the boot audit trail. Disables the boot audit trail.
Page 85 SET Command Parameters and Qualiﬁers, Continued ETHERNET Sets the Ethernet port to thickwire or twisted-pair use. Format Return >>> SET ETHERNET {qualifier} Qualiﬁer Select one of the following qualiﬁers to set the Ethernet port: Qualiﬁer Description THICK AUI Ethernet port (thickwire) TENBT 10baseT port (twisted pair) Example...
Page 86 SET Command Parameters and Qualiﬁers, Continued LANGUAGE Sets the keyboard language. The default setting is English (3). Format Return >>> SET LANGUAGE {qualifier} Qualiﬁer Select one of the following language qualiﬁers: Qualiﬁer Description 0) Dansk Danish 1) Deutsch German/Swiss 2) Deutsch Schweiz 3) English North American (default)
Page 87 SET Command Parameters and Qualiﬁers, Continued Example This example sets the language to English: Return >>> SET LANGUAGE 4 Result: LANGUAGE = 4 >>> Continued on next page 3–29...
Page 88 SET Command Parameters and Qualiﬁers, Continued Enables or disables the NI Ethernet listener in console mode. When enabled, the listener can send and receive messages on the network. Format >>> SET MOP {qualifier} Return Select one of the following qualiﬁers to enable or disable the MOP Qualiﬁer bit: Qualiﬁer...
Page 89 SET Command Parameters and Qualiﬁers, Continued PASSWORD Lets you sets a new console password. The following are key points to remember about passwords: The console secure jumper must be installed on the I/O module. The password must be exactly 16 hexadecimal characters. You can use 0 to 9 and A to F.
Page 90 SET Command Parameters and Qualiﬁers, Continued RADIX Speciﬁes the default radix (base number). The default setting is hexadecimal. Format Return >>> SET RADIX {qualifier} Select one of the following qualiﬁers to set the base address: Qualiﬁer Qualiﬁer Description Default base address (hexadecimal) Decimal base address Hexadecimal base address Example...
Page 91 SET Command Parameters and Qualiﬁers, Continued SCSI_A Sets the SCSI host ID value. The default value is 6. Format Return >>> SET SCSI_A {qualifier} Qualiﬁer Select a host ID value from 0 to 7. Example This example sets the SCSI_A host ID to 6. Return >>>...
Page 92 SET Command Parameters and Qualiﬁers, Continued SCSI_B Sets the host ID value. The default value is 6. Format Return >>> SET SCSI_B {qualifier} Qualiﬁer Select a host ID value from 0 to 7. Example This example sets the SCSI B host ID to 6: Return >>>...
Page 93 SET Command Parameters and Qualiﬁers, Continued SCSI_RESET Causes a time delay after a SCSI reset before booting. The default value is 4. Format Return >>> SET SCSI_RESET {qualifier} Qualiﬁer Select a value from 0 to 7. Boot Device Recommended Value Floppy drive Tape drive CD–ROM...
Page 94 SET Command Parameters and Qualiﬁers, Continued SECURE Enables the console password bit to restrict access to the console. This command works in conjunction with the console secure jumper on the I/O module. Format >>> SET SECURE {qualifier} Return Select one of the following qualiﬁers to set the SECURE bit: Qualiﬁer Qualiﬁer Description...
Page 95 SET Command Parameters and Qualiﬁers, Continued SERVER Modiﬁes SCC power-up diagnostics to match the DEC 3000 Model 500/500S AXP system conﬁguration. You can specify a server (Model 500S) or workstation (Model 500) conﬁguration. If you select the server setting, you do not have to connect the keyboard and mouse to complete power-up diagnostics successfully.
Page 96 SET Command Parameters and Qualiﬁers, Continued TRIGGER Enables the entity-based module (EMB). With EMB and the NI listener enabled (TRIGGER = ON), you can boot the system from a remote system. Format Return >>> SET TRIGGER {qualifier} Qualiﬁer Select one of the following qualiﬁers to set the remote trigger: Qualiﬁer Description Enables the remote trigger.
Page 97: Show
SHOW Description Displays information on a requested topic: Environmental variable Console options Hardware conﬁguration Format >>> SHOW {parameter} Return Parameters The following sections describe the SHOW command parameters. Example This example displays the current values for environmental variables. >>> SHOW Return AUTO_ACTION = RESTART BOOTDEF_DEV = DKA100...
Page 98: Show Command Parameters
SHOW Command Parameters Displays the action the console will take following an error halt or AUTO_ACTION power-up halt. Format Return >>> SHOW AUTO_ACTION Results The SHOW AUTO_ACTION command displays one of the following values: Value Description RESTART Perform a restart. BOOT Perform a reboot.
Page 99 SHOW Command Parameters, Continued BOOTDEF_DEV Displays the default device or device list used for booting. Format Return >>> SHOW BOOTDEF_DEV Example This example shows the default boot device is the DKA400 device: Return >>> SHOW BOOTDEF_DEV Result: BOOT = DKA400 Continued on next page 3–41...
Page 100 SHOW Command Parameters, Continued BOOT_OSFLAGS Displays additional default parameters that were passed to system software during the last boot operation. Format Return >>> SHOW BOOT_OSFLAGS Values The SHOW BOOT_OSFLAGS command displays one of the following pairs of values: Root R5 Contents Description Default boot of operating system Standalone backup boot...
Page 101 SHOW Command Parameters, Continued BOOT_RESET Displays the value of the BOOT_RESET variable, which enables or disables system initialization before booting. Format Return >>> SHOW BOOT_RESET Values The SHOW BOOT_RESET command displays one of the following values: Value Description System initialization before booting is enabled. System initialization before booting is disabled.
Page 102 Return >>> SHOW CONFIG Example This example shows the current system conﬁguration. Return >>> SHOW CONFIG Result: DEC 3000 AXP - M500 Digital Equipment Corporation VPP PAL X5.12-82000101/OSF PAL X1.09-82000201 TCINFO DEVNAM DEVSTAT ------ -------- -------- OK KN15-AA - BL7.0-S0F0-I080 - sBLx.x -...
Page 103 SHOW Command Parameters, Continued DEVICE Displays SCSI and Ethernet device information. Format Return >>> SHOW DEVICE Example This example shows the current SCSI and Ethernet devices located. >>> SHOW DEVICE Result: BOOTDEV ADDR DEVTYPE NUMBYTES RM/FX DEVNAM ------- ---- ------- -------- ----- ------...
Page 104 SHOW Command Parameters, Continued DIAG_LOE Displays the setting of the loop-on-error diagnostic feature. Format Return >>> SHOW DIAG_LOE Values The SHOW DIAG_LOE command displays one of the following values: Setting Description Loop-on-error feature enabled. Loop-on-error feature disabled. Example This example shows that the current setting of DIAG_LOE is OFF.
Page 105 SHOW Command Parameters, Continued DIAG_QUICK Displays the diagnostic mode. Format Return >>> SHOW DIAG_QUICK Values The SHOW DIAG_QUICK command displays on the following values: Diagnostic Setting Description Quick verify testing Normal testing Continued on next page 3–47...
Page 106 SHOW Command Parameters, Continued DIAG_SECTION Displays the diagnostic environment in which diagnostics can be run. Format Return >>> SHOW DIAG_SECTION Values The SHOW DIAG_SECTION command displays on the following values: Setting Mode Description Console Default mode at power-up. Service Provides a more thorough test than in console mode.
Page 107 SHOW Command Parameters, Continued ENABLE_AUDIT Indicates whether or not the boot audit trail message is enabled. Format Return >>> SHOW ENABLE_AUDIT Values The SHOW ENABLE_AUDIT command displays one of the following values: Audit Setting Description Boot audit trail enabled. boot audit trail disabled. Continued on next page 3–49...
Page 108 SHOW Command Parameters, Continued ERROR The ERROR parameter displays error information. Format Return >>> SHOW ERROR Example This example displays the current error information: Return >>> SHOW ERROR Result: ??002 SCC 0x0020 ?T-ERR-SCC-MODEM - CTS bit Exp = 1 Rec = 0 Continued on next page 3–50...
Page 109 SHOW Command Parameters, Continued ETHERNET Displays the hardware Ethernet address and Ethernet port. Format Return >>> SHOW ETHERNET Result: ENET port = THICK ETHERNET = 08-00-2b-07-04-17 Continued on next page 3–51...
Page 110 SHOW Command Parameters, Continued LANGUAGE Identiﬁes the language currently used to display console messages. Format Return >>> SHOW LANGUAGE Values See the SET LANGUAGE command for possible settings. Example This example shows that the current language is English (North American): >>>...
Page 111 SHOW Command Parameters, Continued MEMORY Displays status information for the following: Bank number Memory size/bank Starting address of each bank Format Return >>> SHOW MEMORY Example This example shows the memory status information: >>> SHOW MEMORY Result: SHOW MEMORY DEC 3000 AXP - M500 Memory: 160 Mbytes ------------------------------------------ BANK # MEMORY_SIZE...
Page 112 SHOW Command Parameters, Continued Indicates whether or not the MOP network listener is enabled. Format Return >>> SHOW MOP Values The SHOW MOP command displays one of the following settings: Setting Description Network listener enabled. Can send and receive messages on the network. Network listener disabled.
Page 113 SHOW Command Parameters, Continued RADIX Displays the default radix (base number). The default is hexadecimal. Format Return >>> SHOW RADIX Values The SHOW RADIX command displays one of the following values: Base Address Setting Description Default base address (hexadecimal) Decimal base address Hexadecimal base address Continued on next page 3–55...
Page 114 SHOW Command Parameters, Continued SCSI_A The SCSI_A parameter displays the SCSI ID for the system (A bus). Format Return >>> SHOW SCSI_A Values The SHOW SCSI_A displays a host ID number from 0 to 7. Example This example shows the SCSI ID for the system is 6. Return >>>...
Page 115 SHOW Command Parameters, Continued SCSI_B Displays the SCSI ID for the system (B bus). Format Return >>> SHOW SCSI_B Values The SHOW SCSI_B command displays a host ID number from 0 to 7. Continued on next page 3–57...
Page 116 SHOW Command Parameters, Continued SCSI_RESET Displays the current time-delay setting. Format Return >>> SHOW SCSI_RESET Values The SHOW SCSI_RESET command displays a value from 0 to 7. Value Device Booted Floppy drive Tape drive CD–ROM Example This example shows the current value of the SCSI reset is set to 4, for booting from a tape drive: Return >>>...
Page 117 SHOW Command Parameters, Continued SECURE Indicates whether or not console security is enabled. See the SET SECURE command for details on console security. Format Return >>> SHOW SECURE Values The SHOW SECURE command displays one of the following values: SECURE Setting Description Security features enabled.
Page 118 SHOW Command Parameters, Continued SERVER Indicates whether a server or workstation conﬁguration is in use. Format Return >>> SHOW SERVER Values The SHOW SERVER command displays one of the following settings: Setting Description Server (Model 550S) conﬁguration Workstation (Model 500) conﬁguration (default) Example This example shows the current SERVER conﬁguration is for a workstation:...
Page 119 SHOW Command Parameters, Continued TRIGGER Displays the current trigger setting. Format Return >>> SHOW TRIGGER Values The SHOW TRIGGER command displays one of the following settings: Trigger Setting Description Trigger enabled. Lets you access the console or boot the system from a remote system. Trigger disabled.
Page 120: Start
START Description Sets the program counter (PC) and starts the CPU. The START command causes the system to exit console mode and enter program mode. Format Return >>> START {address} 3–62...
Page 121: Test
TEST Description Performs all available diagnostics (except TURBOchannel) or selected diagnostics. Format Return >>> TEST {qualifier} Qualiﬁer See Chapter 4 for a diagnostic listing. Examples This example runs the ASIC diagnostic: Return >>> TEST ASIC This example runs all available diagnostics, except TURBOchannel diagnostics: >>>...
Page 122: Alternate Consoles
Alternate Consoles The DEC 3000 Model 500/500S system provides two ways to use Overview alternate consoles if the graphics subsystem fails. You can enter console commands locally on a terminal connected to the alternate console port (printer port) or remotely from a network connection. Alternate To access the alternate console port from a terminal, verify the Console Port...
Page 123 Alternate Consoles, Continued Network To access the console: Console Obtain the hardware Ethernet address of the workstation. (continued) Obtain access to an operating system on the same Ethernet segment as the DEC 3000 Model 500/500S AXP system. The systems cannot be separated by a bridge or router. Set the following DEC 3000 500/500S AXP workstation parameters: –...
Page 125: Diagnostic Testing
Chapter 4 Diagnostic Testing Chapter Overview This chapter covers the following topics: Chapter Topics FRU Code Table Diagnostic Listing Running Diagnostic Tests Entering and Exiting Console and Service Mode Diagnostics: – ASIC Diagnostic – NVR Diagnostic – Memory Diagnostic – CXT Diagnostic –...
Page 126: Fru Code Table
FRU Code Table Table 4–1 lists the system device FRU codes. System Device FRU Codes Table 4–1 System Device FRU Codes FRU Code Meaning (Most Probable FRU) Unknown or diagnostic does not support FRU reporting. System module. I/O module. LK keyboard. Mouse/pointing device.
Page 127: Turbochannel Fru Codes
FRU Code Table, Continued TURBOchannel Table 4–2 lists the TURBOchannel FRU codes. Option FRU Codes Table 4–2 TURBOchannel FRU Codes FRU Code Meaning (Most Probable FRU) TURBOchannel option 0 TURBOchannel option 1 TURBOchannel option 2 TURBOchannel option 3 TURBOchannel option 4 TURBOchannel option 5 016–FF Reserved...
Page 128: Diagnostic Listing
Diagnostic Listing Diagnostic The following diagnostics are available: Listing ASIC SCSI ISDN TURBOchannel (See the ‘‘Testing TURBOchannel Options ’’ section in this chapter.) To obtain a list of subtests from any of the selected diagnostics, use the TEST command as follows: Return >>>...
Page 129: Running Diagnostic Tests
Running Diagnostic Tests Before You You must take the following actions before running diagnostics: Begin Step Action Refer to... Put the system in Entering Console Mode (this console mode. chapter) Attach loopbacks if Table 4–4 required. Select the diagnostic Table 4–4 environment.
Page 130 Running Diagnostic Tests, Continued Running To run a single test, enter the following command: a Single Diagnostic Test Return >>> T[EST] {device name} Example This example executes the NVR diagnostic: Return >>> T NVR When you select a test without specifying subtests, the diagnostic runs all associated subtests.
Page 131 Running Diagnostic Tests, Continued Examples The following example runs the MEM and NVR diagnostics. When specifying individual tests, separate the device names with a comma. >>> T MEM,NVR Return The following example runs a range of tests, starting with the ASIC diagnostic and ending with the ISDN diagnostic.
Page 132 Running Diagnostic Tests, Continued Continuous You can use the console REPEAT command to run all or selected diagnostics continuously. The diagnostics run until you press Ctrl at the console prompt or until an error occurs. NOTE If you repeat the CXT diagnostics alone, you may need to push the Halt button to stop the tests.
Page 133: Entering And Exiting Console And Service Mode
Entering and Exiting Console and Service Mode Entering To enter console mode, perform one of the following actions: Console Mode NOTE Perform a system shutdown before pressing the Halt button. Press the Halt button. Enter SET DIAG_SECTION 1 command while in service mode.
Page 134 Entering and Exiting Console and Service Mode, Continued Entering Some diagnostics require that service mode. To enter service Service Mode mode, you must ﬁrst enter console mode. At the console prompt, enter the following command: >>> SET DIAG_SECTION 2 Return To exit service mode and enter program mode, enter one of the Exiting Service following console commands:...
Page 135: Asic Diagnostic
ASIC Diagnostic The ASIC diagnostics test the scatter/gather MAP registers. Overview The diagnostics also initialize all TURBOchannel and CORE I/O ASIC registers by placing all registers in a known state. The system performs the ASIC diagnostic when you Power up the unit Enter console mode and select the ASIC diagnostic The diagnostic isolates faults to the ﬁeld replaceable unit (FRU).
Page 136: Asic Error Identification
ASIC Diagnostic, Continued Examples This example runs the ASIC diagnostic: Return >>> T ASIC This example runs the ASIC diagnostic and SGMAP subtest. Return >>> T ASIC SGMAP Error Reporting The diagnostic reports any error that it ﬁnds. Error messages include a hexadecimal longword of data and an FRU code to identify the failing FRU: >>>...
Page 137: Nvr Diagnostic
NVR Diagnostic The NVR diagnostic ensures the integrity of the TOY/NVR Overview controller on the I/O module. The NVR diagnostic tests 50 bytes of nonvolatile RAM and performs an NVR register test/initiation sequence. The TOY test veriﬁes that the time-of-year clock has been set. If it has been set, then the test veriﬁes the clock’s operation.
Page 138: Nvr Diagnostic Subtests
NVR Diagnostic, Continued Table 4–7 NVR Diagnostic Subtests Subtests Description Runs the following tests: Clock test Test to ensure that the clock is ticking Clock reentry test Runs the following tests: Check battery test NVR register test INTERRUPT Runs the Interrupt test. INIT Runs the Initialization test.
Page 139: Nvr Error Identification
NVR Diagnostic, Continued Error Reporting The diagnostic reports any error that it ﬁnds. Error messages include a hexadecimal longword of data and an FRU code to identify the failing FRU: >>> T NVR ?? 002 NVR xxxxxxxx Table 4–8 lists NVR diagnostic error messages and identiﬁes the FRU to replace.
Page 140: Memory Diagnostic
Memory Diagnostic The memory diagnostic detects address and data-stuck-at faults. Overview The diagnostic also performs ECC testing of memory. The system performs the NVR diagnostic when you Power up the unit Enter console mode and select the memory diagnostic During power-up, the memory diagnostic Checks the previous memory conﬁguration Tests enough memory to load the secondary boot (APB.EXE for OpenVMS)
Page 141: Memory Diagnostic Subtests
Memory Diagnostic, Continued Subtests Table 4–9 lists memory diagnostic subtests. Table 4–9 Memory Diagnostic Subtests Subtests Description Performs all tests. CELL Memory cell test. ADDR Address lines and refresh test. LLSC ldl_l/stl_c INIT Sets all memory to zero. Provides a list of available diagnostics. The subtests have default values for the starting and ending address and other values.
Page 142 Memory Diagnostic, Continued Examples This example runs the memory diagnostic: Return >>> T MEM This example runs the memory diagnostic and the CELL subtest: Return >>> T MEM CELL Error Reporting The diagnostic reports any error that it ﬁnds. Error messages include a hexadecimal longword of data and an FRU code to identify the failing FRU: >>>...
Page 143: Memory Error Identification
Memory Diagnostic, Continued Error Reporting Table 4–11 Memory Error Identiﬁcation (continued) Code Description Extended error code preﬁx. Bank number (0 to 7). Memory module number (0 to 7), if there are data errors in one module. A value of 8 to B indicates data errors in both modules: Code Memory Modules...
Page 144 Memory Diagnostic, Continued Example This example shows a sample memory error message: Return >>> T MEM T-STS-MEM - LLSC Test Addr 00200000 T-STS-MEM - Cell Test 00200000 <-> 10000000 T-STS-MEM - Wr AAAAAAAA Addr 0FFFFFFC T-STS-MEM - FWD - Rd AAAAAAAA Wr 55555555 Addr 0D000000 MCHK: logout frame address = 00088000 1st quadw: 00000000 000001D8 exc_addr: 00000000 0006D59E ID:00000000...
Page 145: Memory Bank Layout
Memory Diagnostic, Continued Figure 4–1 Memory Bank Layout System Module BANK 7 SLOT 4 BANK 6 BANK 5 SLOT 3 BANK 4 BANK 3 SLOT 2 BANK 2 BANK 1 SLOT 1 BANK 0 SLOT 1 SLOT 2 SLOT 3 SLOT 4 L J - 0 2 1 3 7 - T I 0 4–21...
Page 146: Cxt Diagnostic
CXT Diagnostic The CXT diagnostic ensures the integrity of the graphics Overview subsystem and monitor. To run the CXT diagnostics, use the TEST command: Running CXT Diagnostics >>> T CXT [subtest][?][-v][-d][-cn][-b][-m][-wr][-nc] You can specify the following qualiﬁers with the CXT diagnostic: Qualiﬁers Qualiﬁer Meaning...
Page 147: Cxt Error Identification
CXT Diagnostic, Continued Examples This example lists all available CXT subtests: (continued) Return >>> TEST CXT ? T CXT INIT T CXT CONF [-V] [-D] T CXT INT [-V] [-D] T CXT REG [-V] [-D] T CXT VRAM [-V] [-D] T CXT BOX [-V] [-D] T CXT PATT...
Page 148: Scsi Diagnostic
SCSI Diagnostic The SCSI diagnostic veriﬁes several areas of the SCSI subsystem, Overview including SCSI controller chips Dual SCSI ASIC SCSI bus problems Veriﬁcation of the DMA path in physical and virtual modes The system performs the SCSI diagnostic when you Power up the unit Enter console mode and select the SCSI diagnostic In console mode, the diagnostic exercises the following data...
Page 149: Scsi Diagnostic Subtests
SCSI Diagnostic, Continued Running SCSI To run the SCSI diagnostic, and subtests, use the TEST command: Diagnostics NOTE You must use a terminator (H8574–A) if no external drives are connected. See Figure 1–2, feature Return >>> T[EST] SCSI [subtest] Table 4–13 lists SCSI diagnostic subtests. Subtests Table 4–13 SCSI Diagnostic Subtests Subtest...
Page 150: Scsi Error Identification
SCSI Diagnostic, Continued Examples This runs the SCSI diagnostic: Return >>> T SCSI This example runs the SCSI diagnostic and the REGISTER subtest: >>> T SCSI REGISTER Return Error Reporting The diagnostic reports any error that it ﬁnds. Error messages include a hexadecimal longword of data and an FRU code to identify the failing FRU: >>>...
Page 151: Ni Diagnostic
NI Diagnostic The NI diagnostic veriﬁes that the LANCE chip is operational. Overview The diagnostics also induce forced errors to ensure functionality. The system performs the NI diagnostic when you Power up the unit When you power up the unit, the NI diagnostic performs limited testing.
Page 152 NI Diagnostic, Continued Table 4–15 NI Diagnostic Subtests sUBtest Description Network address ROM test. REGISTER LANCE register test. DMA_INIT Initialize LANCE and test DMA logic test. ILPBK Internal loopback and DMA test. INTERRUPT Interrupt test. EXT_LPBK External loopback test. Tests internal loopback with CRC check. RX_MISS_ Tests internal loopback with MISS error.
Page 153 NI Diagnostic, Continued Error Reporting The diagnostic reports any error that it ﬁnds. Error messages include a hexadecimal longword of data and an FRU code to identify the failing FRU: >>> T NI ?? 001 NI xxxxxxxx Table 4–16 describes the NI diagnostic error messages and identifes the FRU to replace.
Page 154: Scc Diagnostic
SCC Diagnostic The serial communication controller (SCC) diagnostic performs a Overview functional test of the following: Data path to the SCC Ability to operate in asynchronous mode Data path from the SCC to the connectors Printer and communication ports, using DMA transfers The diagnostic tests the SCC chips only in asynchronous mode.
Page 155 SCC Diagnostic, Continued Subtests Table 4–17 SCC Diagnostic Subtests (continued) Subtests Description INIT Performs a reset on both SCC controllers. POLLED Tests SCC controllers using polled I/O. INTERRUPT Tests SCC controllers, using interrupt-driven I/O. Tests SCC controllers, using DMA transfers. LK401 Tests for the presence of a keyboard.
Page 156 SCC Diagnostic, Continued Error Reporting The diagnostic reports any error that it ﬁnds. Error messages include a hexadecimal longword of data and an FRU code to identify the failing FRU: >>> T SCC ?? 003 SCC xxxxxxxx Table 4–18 lists the SCC diagnostic error messages and the FRU to replace.
Page 157: Isdn Diagnostic
ISDN Diagnostic The ISDN diagnostic ensures that the 79C30A chip is fully Overview functional by testing the following: 79C30A internal registers Generate, verify, and disable interrupts Internal digital loopback Internal analog loopback Tone output The system runs the diagnostic when you Power up the unit Enter console mode and select the ISDN diagnostic Enter service mode and select the ISDN diagnostic...
Page 158 ISDN Diagnostic, Continued Table 4–19 ISDN Diagnostic Subtests Subtest Description Mode INIT Initialize test Console Internal Console registers test TONE Audio output Service D_LOOP Internal digital Service audio loopback test A_LOOP Analog loopback Console Interrupt test Console Console LOGO Audio logo Power up RECORD Record test...
Page 159 ISDN Diagnostic, Continued Error Reporting The diagnostic reports any error that it ﬁnds. Error messages include a hexadecimal longword of data and an FRU code to identify the failing FRU: >>> T ISDN ?? 002 ISDN xxxxxxxx Table 4–20 describes the ISDN diagnostic error messages and identiﬁes the FRU to replace.
Page 160: Testing Turbochannel Options
Testing TURBOchannel Options The MIPS emulator performs the following tests on a MIPS Emulator Overview TURBOchannel option: Performs diagnostic testing on a TURBOchannel option Initializes a TURBOchannel option Displays conﬁguration on a TURBOchannel option Runs the console on a TURBOchannel graphics option Boots the operating system using a TURBOchannel option Before You Before testing, enter console mode and use the SHOW CONFIG...
Page 161 Testing TURBOchannel Options, Continued Displaying a The following command displays a list of available diagnostic test List of Scripts scripts. An asterisk (*) indicates an object script. Object scripts are not execuatable; they will fail if selected. >>> T [device_name] ls Example This example display a list of scripts for the TURBOchannel option in slot 2:...
Page 162 Testing TURBOchannel Options, Continued Additional Here are some other TEST commands used with TURBOchannel Commands options: Command Description >>> T [dev_name] [cnfg] Display conﬁguration on TC option slot. >>> T [dev_name] [cat List contents of a script. scriptname] 4–38...
Page 163: Scsi Utilities
Chapter 5 SCSI Utilities Chapter Overview This chapter covers the following topics: Chapter Topics SCSI Utility List Show Device Utility Hard Disk Eraser Utility Diskette Formatter Utility Disk Veriﬁer Utility 5–1...
Page 164: Scsi Utility List
SCSI Utility List Description Table 5–1 describes the SCSI utilities. Table 5–1 SCSI Utility Options Utility Name Description SHOW DEV Displays SCSI device information. ERASE Hard disk eraser. FORMAT Diskette formatter. VERIFY Disk veriﬁer. 5–2...
Page 165: Show Device Utility
Show Device Utility The show device utility displays information about all SCSI Overview devices attached to the SCSI bus. The show device utility provides the following information: Issues an inquiry command to obtain device types and device names Spins up disks Device capacity of disks Write-protection information Print information:...
Page 166: Hard Disk Eraser Utility
Hard Disk Eraser Utility The hard disk eraser utility spins up a disk and erases it. Overview Format To erase a hard disk, enter the following command and answer the prompts (Table 5–2): Return >>> T[EST] SCSI ERASE Table 5–2 Erase Utility Prompts Prompt Enter...
Page 167: Diskette Formatter Utility
Diskette Formatter Utility The diskette formatter utility formats a diskette. After the utility Overview starts, do not terminate the utility or halt the machine; this will corrupt the device being tested, and you will have to run the utility again. Format To format a diskette, enter the following command and answer the prompts (Table 5–3):...
Page 168: Disk Verifier Utility
Disk Veriﬁer Utility The disk veriﬁer utility veriﬁes that all blocks on a disk can be Overview read. Format To verify a disk, enter the following command and answer the prompts (Table 5–4): Return >>> T[EST] SCSI VERIFY Table 5–4 Verify Utility Prompts Prompts Enter...
Page 169: Troubleshooting
Chapter 6 Troubleshooting Chapter Overview This chapter covers the following topics: Chapter Topics System Device FRU Codes Power-Up LED Error Codes 84 Fail Message Troubleshooting Tables System Problems Monitor Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Audio Problems Console Security Problems Firmware Upgrade Problems NOTE...
Page 170: System Device Fru Codes
System Device FRU Codes Table 6–1 lists the system device FRU codes. This table serves System Device FRU Codes as a reference for the Power-Up LED Error Codes section in this chapter. Table 6–1 System Device FRU Codes Code Unknown, or diagnostic does not support FRU reporting System module I/O module...
Page 171: Power-Up Led Error Codes
The following example shows the display for a successful power-up Successful Power-Up sequence: Display DEC 3000 AXP M500 Digital Equipment Corporation System conducting power up tests Devnam Devstat OK KN15-AA - BL7.0-S0F0-I080 - sBLx.x - DECchipOK 144MB OK PTR(0)= Present Keybd(2)= Present...
Page 172: Serial Rom Led Error Codes
Power-Up LED Error Codes, Continued Table 6–2 lists the serial ROM LED error codes. If the diagnostic LEDs display one of these codes, use Tables 6–2 and 6–3 to isolate the failed FRU. This portion of the testing is not displayed on the monitor. Table 6–2 Serial ROM LED Error Codes First Try Then...
Page 173: Serial Rom Code Action Table
Power-Up LED Error Codes, Continued Table 6–2 (Continued) Serial ROM LED Error Codes First Try Then Table 6–3 Replace Actions (in FRU (in Code Order) Order) FRU Description 1, 2 System module I/O module 1, 2 System module I/O module 1, 2 System module I/O module...
Page 174: Asic Led Codes
Power-Up LED Error Codes, Continued ASIC LED The following LED codes represent continued power-up testing. If Codes an error occurs during this testing sequence, the system displays a hexadecimal code plus FRU and error code information on the screen. If the system enters the console program, then run the ASIC diagnostics and interpret the error information using The SHOW ERROR command Diagnostic information (Chapter 4)
Page 175 Power-Up LED Error Codes, Continued If the system enters the console program, then run the MEMORY diagnostics and interpret the error information using The SHOW ERROR command Diagnostic information (Chapter 4) LED Code Description Machine Check CELL Fill mem with test pattern data CELL Forward Rd/Compare/Complement/Wr CELL Reverse Rd/Compare/Complement/Wr ADDR Fill mem with addresses as data...
Page 176: Cxt Led Codes
Power-Up LED Error Codes, Continued NOTE Before you replace the system module, ﬁrst replace the monitor cable and the monitor. Table 6–6 CXT LED Codes First Try Then Table 6–7 Replace Actions (in FRU (in Code Order) Order) FRU Name 1, 2 System module 1, 2...
Page 177: Nvr Led Codes
Power-Up LED Error Codes, Continued NVR LED The following LED codes represent continued power-up testing. If Codes an error occurs during this testing sequence, the system displays a hexadecimal code plus FRU and error code information on the screen. If the system enters the console program, then run the NVR diagnostics and interpret the error information using SHOW ERROR command Diagnostic information (Chapter 4)
Page 178: Nvr Led Action Table
Power-Up LED Error Codes, Continued Table 6–9 NVR LED Action Table Step Action Reseat the system module and I/O module. The following LED codes represent continued power-up testing. If SCC LED Codes an error occurs during this testing sequence, the system displays a hexadecimal code plus FRU and error code information on the screen.
Page 179: Scc Led Action Table
Power-Up LED Error Codes, Continued Table 6–10 (Continued) SCC LED Codes Then First Try Replace Table 6–11 FRU (in Code Action Order) FRU Name I/O module I/O module I/O module I/O module I/O module I/O module Keyboard I/O module Mouse 49–4E Reserved –...
Page 180: Ni Led Codes
Power-Up LED Error Codes, Continued If the system enters the console program, then run the NVR diagnostics and interpret the error information using SHOW ERROR command Diagnostic information (Chapter 4) Diagnostic error messages (Appendix C) If the unit does not enter the console program (>>> prompt displayed on monitor or DD code displayed on the LEDs), then use Tables 6–12 and 6–13 to isolate the failed FRU.
Page 181 Power-Up LED Error Codes, Continued Table 6–13 NI LED Action Table Step Action Reseat the I/O module and system module. If thickwire is selected, you must use a loopback connector, or the system must be connected to the network through the Thickwire port. If 10BaseT is selected and the diagnostic environment is service mode, you must connect a 10BaseT loopback connector.
Page 182: Isdn Led Codes
Power-Up LED Error Codes, Continued Table 6–14 ISDN LED Codes First Try Then Table 6–15 Replace Actions (in FRU (in Code Order) Order) FRU Name I/O module I/O module I/O module I/O module System module I/O module 1, 2, 3 I/O module System module Table 6–15 ISDN Action Table...
Page 183: Scsi Led Codes
Power-Up LED Error Codes, Continued Diagnostic error messages (Appendix C) If the unit does not enter the console program (>>> prompt displayed on monitor or DD code displayed on the LEDs), then use Tables 6–16 and6–17 to isolate the failed FRU. Table 6–16 SCSI LED Codes First Try Table 6–17...
Page 184: Console Led Codes
Power-Up LED Error Codes, Continued Console LED This section lists error codes that may appear in the last test Codes sequence before entering the console program. If the power-up sequence is successful, the diagnostic LEDs display the DD code and the screen displays the >>> console prompt.
Page 185 Power-Up LED Error Codes, Continued Table 6–18 (Continued) Console LED Codes First Try Then Table 6–19 Replace Code Action FRU Name System module System module System module – – Console program entered. The screen should display the >>> console prompt. Table 6–19 Console Action Table Step Action...
Page 186: 84 Fail Message
84 Fail Message is a general-purpose failure message that can appear Overview 84 Fail under two conditions: Using the TEST command If an message occurs during a TEST command, the 84 Fail system also displays a diagnostic error code. Disregard the message and rely on the error code information.
Page 187: Troubleshooting Tables
Troubleshooting Tables The following tables list symptoms, possible causes, and Overview corrections for problems you may ﬁnd when troubleshooting. Each table covers a different category of problem. System Table 6–20 covers general system power-up problems. Problems Table 6–20 System Problems Symptom Possible Cause Corrective Action...
Page 188 Troubleshooting Tables, Continued Table 6–20 (Continued) System Problems Symptom Possible Cause Corrective Action Reseat the I/O module system module. Reseat memory motherboards. The power-up The monitor is Turn on the monitor. display is not turned off. displayed, and the diagnostic LEDs display the DD code.
Page 189 Troubleshooting Tables, Continued Table 6–20 (Continued) System Problems Symptom Possible Cause Corrective Action Default recovery In console mode action is set to halt. (>>>), enter the SHOW AUTO_ ACTION command to ﬁnd the proper setting. Use the SET AUTO_ ACTION command to change the setting.
Page 190: Monitor Problems
Troubleshooting Tables, Continued Monitor Table 6–21 covers monitor problems. If the corrective actions do Problems not correct a problem: Check all cable connections. If the connections are okay, run the CXT diagnostics (Chapter 4). Table 6–21 Monitor Problems Symptom Possible Cause Corrective Action No monitor display.
Page 191: Mouse Problems
Troubleshooting Tables, Continued Mouse Table 6–22 covers mouse and tablet problems. If the corrective or Tablet actions do not correct a problem: Problems Check all cable connections. If the connections are okay, run the SCC diagnostics (Chapter 4). Table 6–22 Mouse Problems Symptom Possible Cause Corrective Action...
Page 192: Keyboard Problems
Troubleshooting Tables, Continued Keyboard Table 6–23 covers keyboard problems. If the corrective actions do Problems not correct a problem: Check all cable connections. If the connections are okay, run the SCC diagnostics (Chapter 4). Table 6–23 Keyboard Problems Symptom Possible Cause Corrective Action Keys do not work.
Page 193: Drive Problems
Troubleshooting Tables, Continued Table 6–24 Drive Problems Symptom Possible Cause Corrective Action Drive does not Two SCSI In console mode (>>>) work. identiﬁers are enter the SHOW set to the same ID DEVICE command number. to check current settings. Reset the SCSI IDs to a unique number.
Page 194: Network Problems
Troubleshooting Tables, Continued Network Table 6–25 covers network problems. Problems If the corrective actions do not correct a problem, run NI diagnostics in service mode (for extended testing capabilities). See Chapter 4. Table 6–25 Network Problems Symptom Possible Cause Corrective Action An NI error A thickwire Attach an appropriate...
Page 195: Firmware Upgrade Problems
Troubleshooting Tables, Continued Audio To isolate audio problems, run the ISDN diagnostics service mode Problems (for extended testing capabilities). See Chapter 4. Console To isolate console security problems, see Chapter 2 for procedures Security Problems Enabling console security Resetting the console password Entering the privileged state Firmware Table 6–26 covers problems when trying to upgrade the ﬂash...
Page 197: Removing And Replacing Frus
Chapter 7 Removing and Replacing FRUs Chapter Overview This chapter covers the following topics: Chapter Topics FRU Locations Top Cover Front Bezel Side Panels Rear Bezel Audio Module Assembly Lights and Switch Module Power Supply RZxx Disk Drives I/O Module Fans Memory Motherboard Memory Module...
Page 198 Chapter Overview, Continued Part Numbers For convenience, each removal procedure lists the part numbers of the FRUs removed in that procedure. Prevent ESD When removing an FRU, use a properly grounded wriststrap to prevent electrostatic discharge (ESD). 7–2...
Page 199: Fru Locations
FRU Locations Locating an To locate an FRU: Find the FRU in Table 7–1. Locate the FRU in Figure 7–1 or 7–2 by locating its reference number. To remove the FRU, refer to the FRU’s removal procedure in this chapter. Table 7–1 FRU Table Figure Reference Front bezel...
Page 200 FRU Locations, Continued Figure 7–1 shows the right side view of the DEC 3000 Model 500/500S AXP system. Figure 7–1 FRU Locations (Right Side) L J - 0 1 7 7 5 - T I 0 Continued on next page 7–4...
Page 201: Fru Locations (Left Side)
FRU Locations, Continued Figure 7–2 shows the left side view of the DEC 3000 Model 500/500S system. Figure 7–2 FRU Locations (Left Side) L J - 0 1 7 7 4 - T I 0 7–5...
Page 202: Top Cover
Top Cover Keylock If the unit is locked, the customer is required to supply keys to Security the Digital service representative to open the top cover. Before leaving the site, the Digital service representative should return all keys to the customer or inform the customer that the unit is locked.
Page 203: Removing The Top Cover
Top Cover, Continued Figure 7–3 Removing the Top Cover MLO-007577 L J - 0 1 7 7 9 - T I 0 Top Cover To install the top cover, reverse the removal steps. Replacement 7–7...
Page 204: Front Bezel
Front Bezel Front Bezel NOTE Before the system is powered down, have the system Removal manager perform a system shutdown if needed. To remove the front bezel: Step Action Refer to Figure 7–4 Perform the system shutdown. – Power down the unit. –...
Page 205: Removing The Front Bezel
Front Bezel, Continued Figure 7–4 Removing the Front Bezel L J - 0 1 7 7 6 - T I 0 Front Bezel To install the front bezel, reverse the removal steps. Replacement 7–9...
Page 206: Side Panels
Side Panels Side Panel NOTE Before the system is powered down, have the system Removal manager perform a system shutdown if needed. To remove either side panel: Step Action Refer to Figure 7–5 Perform the system shutdown. – Power down the unit. –...
Page 207: Removing The Side Panel
Side Panels, Continued Figure 7–5 Removing the Side Panel MLO-007505 L J - 0 1 7 8 4 - T I 0 Side Panel To install the side panel, reverse the removal steps. Replacement 7–11...
Page 208: Rear Bezel
Rear Bezel Rear Bezel NOTE Before the system is powered down, have the system Removal manager perform a system shutdown if needed. To remove the rear bezel: Step Action Refer to Figure 7–6 Perform the system shutdown. – Power down the unit. –...
Page 209: Removing The Rear Bezel
Rear Bezel, Continued Figure 7–6 Removing the Rear Bezel L J - 0 1 7 9 2 - T I 0 Rear Bezel To install the rear bezel, reverse the removal steps. Replacement 7–13...
Page 210: Audio Module Assembly
Audio Module Assembly Audio Module NOTE Before the system is powered down, have the system Removal manager perform a system shutdown if needed. To remove a failed or damaged audio module assembly: Step Action Refer to Figure 7–7 Perform the system shutdown. –...
Page 211: Removing The Audio Module Assembly
Audio Module Assembly, Continued Figure 7–7 Removing the Audio Module Assembly L J - 0 2 2 7 7 - TI 0 Audio Module To install the audio module assembly, reverse the removal steps. Replacement 7–15...
Page 212: Lights And Switch Module
Lights and Switch Module LSM Removal NOTE Before the system is powered down, have the system manager perform a system shutdown if needed. To remove a failed or damaged lights and switch module (LSM): Step Action Refer to Figure 7–8 Perform the system shutdown.
Page 213: Removing The Lsm Module
Lights and Switch Module, Continued Figure 7–8 Removing the LSM Module L J - 0 1 6 6 7 - TI 0 Lights and To install the LSM module, reverse the removal steps. Switch Module Replacement 7–17...
Page 214: Power Supply
Power Supply Power Supply NOTE Before the system is powered down, have the system Removal manager perform a system shutdown if needed. To remove a failed or damaged power supply: Step Action Refer to Figure Perform the system shutdown. – Power down the unit.
Page 215: Power Supply Cabling
Power Supply, Continued Figure 7–9 shows the power supply cabling for the DEC 3000 Model 500/500S AXP system. Figure 7–9 Power Supply Cabling L J - 0 1 7 7 3 - TI 0 Continued on next page 7–19...
Page 216 Power Supply, Continued Figure 7–10 Removing the Power Supply L J - 0 1 7 7 7 - T I 0 Continued on next page 7–20...
Page 217 Power Supply, Continued Part Numbers Description Part Number Quantity Top cover 70–30266–01 Side panels 70–29563–01 Power cable 17–03395–01 Mounting screws – Power supply H7883–YA To install the power supply, reverse the removal steps. Power Supply Replacement 7–21...
Page 218: Rz Xx Disk Drives
RZ xx Disk Drives This section describes how to remove the following RZ disk drives: Overview RZ24L-E RZ25-E RZ26-E RZ xx Drive NOTE Before the system is powered down, have the system Removal manager perform a system shutdown if needed. To remove a failed or damaged RZxx disk: Step Action...
Page 219: Removing An Rz Xx Drive
RZ xx Disk Drives, Continued Figure 7–11 shows the removal of an RZxx disk drive from the DEC 3000 Model 500/500S AXP system. Figure 7–11 Removing an RZ xx Drive MLO-007558 L J - 0 1 7 8 7 - T I 0 Continued on next page 7–23...
Page 220 RZ xx Disk Drives, Continued Figure 7–12 shows the default SCSI ID settings for disk drives in the DEC 3000 Model 500/500S AXP system. Figure 7–12 Default SCSI ID Settings S C SI I D = 2 S C S I ID = 3 S C SI I D = 1 S C SI I D = 0 L J-0 1 78 6 -TI 0...
Page 221 RZ xx Disk Drives, Continued Part Numbers Description Part Number Quantity Top cover 70–30266–01 Right side panel 70–29563–01 Disk drive RZ24L–E Up to 4 drives Disk drive RZ25–E Up to 4 drives Disk drive RZ26–E Up to 4 drives RZ xx Disk To install an RZxx disk drive, reverse the removal steps.
Page 222: I/O Module
I/O Module I/O Module NOTE Before the system is powered down, have the system Removal manager perform a system shutdown if needed. To remove a failed or damaged I/O module: Refer to Figure 7–13 Step Action and Figure 7–14 Perform the system shutdown. –...
Page 223: I/O Module Cable Connections
I/O Module, Continued Figure 7–13 I/O Module Cable Connections ISDN LJ-02140-TI0 Continued on next page 7–27...
Page 224: Removing The I/O Module (Side View)
I/O Module, Continued Figure 7–14 Removing the I/O Module (Side View) R e d u c e d 2 5 / 7 3 L J - 0 1 7 8 2 - T I 0 Continued on next page 7–28...
Page 225 I/O Module, Continued Part Numbers Description Part Number Quantity Top cover 70–30266–01 Right side panel 70–29563–01 TURBOchannel xx–xxxxx–xx Up to 6 modules Removable rivets 12–36064–01 I/O module 54–21147–01 See the DEC 3000 Model 500/500S AXP Options Installation Guide. Before installing the new I/O module, ensure that I/O Module Replacement The console secure jumper is set to the same setting as the...
Page 226: I/O Module Jumper Locations
I/O Module, Continued Figure 7–15 shows the I/O module jumper locations. Table 7–2 brieﬂy describes each jumper. Figure 7–15 I/O Module Jumper Locations LJ-02271-TI0 Table 7–2 describes each of the I/O module jumpers. Table 7–2 I/O Module Jumper Locations Default Location Description Comments...
Page 227: Fans
Fans NOTE Before the system is powered down, have the system manager perform a system shutdown if needed. There are three system fans on the bottom of the unit. To remove a failed or damaged system fan: Step Action Refer to Figure 7–16 Perform the system shutdown.
Page 228 Fans, Continued Figure 7–16 Removing a Fan F r o n t L J - 0 1 7 8 9 - T I 0 Continued on next page 7–32...
Page 229 Fans, Continued Part Number Description Part Number Quantity Fan assembly 12–23609–12 To install the system fan, reverse the removal steps. Replacement 7–33...
Page 230: Memory Motherboard
Memory Motherboard Memory NOTE Before the system is powered down, have the system Motherboard manager perform a system shutdown if needed. Removal To remove a failed or damaged memory motherboard (MMB): Step Action Refer to Figure 7–17 Perform the system shutdown. –...
Page 231 Memory Motherboard, Continued Figure 7–17 Removing a Memory Motherboard LJ-02142-TI0 Continued on next page 7–35...
Page 232 Memory Motherboard, Continued Part Numbers Description Part Number Quantity Top cover 70–30266–01 Left side panel 70–29563–01 Memory motherboard 54–21141–01 Memory To install the memory motherboard, reverse the removal steps. Motherboard Replacement 7–36...
Page 233: Memory Module
Memory Module Memory NOTE Before the system is powered down, have the system Module manager perform a system shutdown if needed. Removal To remove a failed or damaged memory module: Step Action Refer to Figure 7–18 Perform the system shutdown. –...
Page 234 Memory Module, Continued Figure 7–18 Memory Module Removal and Replacement L J - 0 1 7 7 8 - T I 0 Continued on next page 7–38...
Page 235 Memory Module, Continued Part Numbers Description Part Number Quantity Left side panel 70–29563–01 Memory motherboard 54–21141–01 4 MB memory module 54–21139–CA – 8 MB memory module 54–21139–DA – Memory To replace a memory module, perform the following steps: Module Replacement Step Action Refer to Figure 7–18...
Page 236: System Module
System Module System Module NOTE Before the system is powered down, have the system Removal manager perform a system shutdown if needed. To remove a failed or damaged system module: Step Action Refer to Figure Perform the system shutdown. – Power down the unit.
Page 237 System Module, Continued Figure 7–19 shows the system module power connections for the DEC 3000 Model 500/500S system. Figure 7–19 System Module Power Connections L J- 0 1 7 8 0 - T I 0 Continued on next page 7–41...
Page 238 System Module, Continued Figure 7–20 shows the TURBOchannel connections for the DEC 3000 Model 500/500S system. Figure 7–20 TURBOchannel Connections ISDN LJ-02141-TI0 Continued on next page 7–42...
Page 239 System Module, Continued Figure 7–21 shows the removal of the system module from the DEC 3000 AXP Model 500/500S. Figure 7–21 Removing the System Module LJ-01781-TI0 Continued on next page 7–43...
Page 240 System Module, Continued Part Numbers Description Part Number Quantity Top cover 70–30266–01 Right side panel 70–29563–01 Left side panel 70–29563–01 TURBOchannel xx–xxxxx–xx Up to 3 Memory motherboard 54–21141–01 (MMB) Captive rivets 12–36064–01 System module 54–21149–03 See the DEC 3000 Model 500/500S AXP Options Installation Guide To install the system module, reverse the removal steps.
Page 241 System Module, Continued Figure 7–22 shows the locations of the jumpers on the system module. Figure 7–22 System Module Jumpers Locations L J - 0 2 2 7 2 - T I 0 Continued on next page 7–45...
Page 242: System Module Jumper Locations
System Module, Continued Table 7–3 describes the system module jumpers. Table 7–3 System Module Jumper Locations Default Location Description Comments Setting Serial ROM – – Not used Reference only. All out. Serial ROM jumpers Jumper location Installed. 0 only. Not used Reference only.
Page 243: System Cable And Power Routing
System Cable and Power Routing Figure 7–23 shows cable connections between modules and disk Internal Cable Routing drives in the DEC 3000 Model 500/500S AXP system. Figure 7–23 Internal Cabling L S M M o d u l e Fi x e d D i s k F i x e d D i s k A u d i o M o d u l e...
Page 244 System Cable and Power Routing, Continued Power Cable Figure 7–24 shows power connections between the power supply, Routing disk drives, and the system module. Figure 7–24 Power Cabling F i xe d Di s k F i x e d D i s k R e m o v a b l e M e d ia F i xe d Di s k P o w e r S u p p l y...
Page 245: Appendix A Upgrading Firmware
Appendix A Upgrading Firmware Overview Overview This appendix covers the following topics: Upgrading Firmware, Using a CD–ROM Creating a Bootable Disk Over the Network A–1...
Page 246: Upgrading Firmware, Using A Cd-Rom
Upgrading Firmware, Using a CD–ROM Description The Flash ROM Update Utility is used to upgrade the system ROM and I/O ROM with the latest ﬁrmware revision. NOTE Both the I/O and system ROM must be updated; otherwise, the console program will not run. Before You Before you proceed with the ﬁrmware upgrade using a CD–ROM: Begin...
Page 247 Upgrading Firmware, Using a CD–ROM, Continued Sample In the following sample session, all user input is in bold typee. Upgrade Comments begin with an exclamation point (!). Session, Using a CD–ROM Return >>> BOOT DKA400 !Boot RRD42 load update program INIT-S-CPU...
Page 248: Update Utility Menu
Upgrading Firmware, Using a CD–ROM, Continued UPD-I ERASING ROM DEVICE Sample ............Upgrade UPD-I PROGRAMMING DEVICE ............Session, Using UPD-I PROGRAMMING COMPLETED a CD–ROM ............SYSTEM ROM UPDATE SUCCESSFUL (continued) UPDATE IO ROM DEVICE UPD-I VERIFY LOADED ROM IMAGE ..........UPD-I VERIFY LOADED ROM IMAGE DONE FIRMWARE REVISION: BLx.x LENGTH: 0x3da08 ->...
Page 249 Upgrading Firmware, Using a CD–ROM, Continued Storing After the I/O and system ROMs are updated, load the new version Updated of the ROM code into the memory. To load the current version: Firmware Build Power down the system. Power up the system. A–5...
Page 250: Creating A Bootable Disk Over The Network
Creating a Bootable Disk Over the Network Before You Before you begin creating a bootable image: Begin Log in to a privileged account. Copy the system I/O .EXE code to your system disk. Following is a sample session of creating a bootable disk over the Sample Session network.
Page 251: Cxt Alignment Diagnostics
Appendix B Monitor Alignment Diagnostics Monitor Alignment Diagnostics Overview This appendix lists diagnostic commands to display monitor alignment patterns. You can use these patterns when performing alignment procedures in the monitor’s service documentation. Alignment You can use the TEST CXT diagnostic commands in Table B–1 to Patterns display alignment patterns.
Page 252 Monitor Alignment Diagnostics, Continued You can specify the following qualiﬁers: Qualiﬁer Meaning Lists available subtests. Verbose qualiﬁer, for stepping through a test. Keeps the display active. Font qualiﬁer, where n is the font character. Scrolls black characters on a white background. Speciﬁes the multinational font set (8-bit).
Page 253: Appendix Cled Codes And Status/Error Messages
Appendix C LED Codes and Status/Error Messages Overview This Appendix contains the following topics: Overview LED Codes Console Error Messages Console Halt Messages CXT Diagnostic Error Codes ASIC Diagnostic Error Codes NVR Diagnostic Error Codes ISDN Diagnostic Error Codes SCC Diagnostic Error Codes SCSI Diagnostic Error Codes NI Diagnostic Error Codes MEMORY Diagnostic Error Codes...
Page 254: Led Codes
LED Codes The system displays the following LED codes at the beginning of Serial ROM LED Codes the power-up test. If a failure occurs during this portion of the power-up procedure, perform the following steps: Make sure there is a good connection between the system module and I/O module.
Page 255 LED Codes, Continued Code Test Description Reason for Failure Memory conﬁguration Should never stop here. completed. Memory test with If read .NE. write, send non-bcache bit SET, dcache error dump to SROM OFF, and mchk enabled port and branch to SROM miniconsole.
Page 256 LED Codes, Continued Code Test Description Reason for Failure Look for I/O ROM Read of I/O ROM manfacturing data. manfacturing data did not return data expected. Send error dump to SROM port and branch to SROM miniconsole. Completed load of I/O ROM Should never stop here.
Page 257 LED Codes, Continued Memory LED The following LED codes represent memory diagnostic tests. If an Codes error occurs during one of these tests, the screen displays an FRU code and error code. All values are in hexadecimal. LED Code Description Machine check CELL Fill mem with test pattern data CELL Forward Rd/Compare/Complement/Wr...
Page 258 LED Codes, Continued CXT LED The following LED codes represent CXT diagnostic tests. If an Codes error occurs during one of these tests, the screen displays an FRU code and error code. All values are in hexadecimal. LED Code Description CXT Interrupt test CXT Register test CXT Video RAM test...
Page 259 LED Codes, Continued NVR LED The following LED codes represent NVR diagnostic tests. If an Codes error occurs during one of these tests, the screen displays an FRU code and error code. All values are in hexadecimal. LED Code Description Check Battery test Test NVR registers Assure Clock is Ticking test...
Page 260 LED Codes, Continued NI LED Codes The following LED codes represent NI diagnostic tests. If an error occurs during one of these tests, the screen displays an FRU code and error code. All values are in hexadecimal. LED Code Description Network address ROM test Test LANCE registers LANCE initialization test...
Page 261 LED Codes, Continued LED Code Description All tests passed The following LED codes represent SCSI diagnostic tests. If an SCSI LED Codes error occurs during one of these tests, the screen displays an FRU code and error code. All values are in hexadecimal. LED Code Description Dual SCSI ASIC register test...
Page 262 LED Codes, Continued LED Code Description Call class init_driver. Console init driver done. Call driver reset_input. Call NVR self test. NVR self test done. Init$console_device done. Page tables initialized. HWRPB initialized. TURBOchannel sizing completed. Powerup banner printout. Class driver reset_input. Driver reset output (SCC only).
Page 263: Console Error Messages
Console Error Messages The following table lists console error messages for improperly Console Error Messages entered commands: Message Description ? 21 CORRPTN Console data structures have been corrupted. ? 22 ILL REF Illegal Reference attempted. ? 23 ILL CMD Illegal Command entered. ? 24 INV DGT Invalid digit was found by parser.
Page 264 Console Error Messages, Continued Message Description ? 3A INV ACCS Internal processor register can not be accessed as speciﬁed. ? 3B NVR RDERR Problem reading NVR. ? 3C NVR WRTERR Problem writing NVR. C–12...
Page 265: Console Halt Messages
Console Halt Messages The following table listd console halt messages displayed when a Console Halt Messages halt sequence is entered: ?02 EXT HLT PC=xxxxxxxx.xxxxxxxx PSL=xxxxxxxx.xxxxxxxx >>> The PC and PSL of the halt are also printed out. Message Meaning EXT HLT Console mode entered because the external halt button was pressed.
Page 266: Cxt Diagnostic Error Codes
CXT Diagnostic Error Codes The following table contains the error codes produced by the CXT CXT Diagnostic Error Codes diagnostic: All status codes are displayed in hexadecimal. If the diagnostic fails, then perform the following: Make sure the monitor cable is connected. Reseat the system module and I/O module connection.
Page 267 CXT Diagnostic Error Codes, Continued Error Code Description VRAM 3: READ 55/WRITE AA VRAM 4: READ AA/WRITE EE BOX 1: LOAD THE GRIP MAP BOX 2: LOAD THE CIRCLE ON THE GRID PATT 1: FILL VIDEO RAM PATT 2: COLOR BAR TEST PATT 3: COLOR BAR REFERENCE VOLTAGE TEST PATT 4: GRAY SCALE TEST PATT 5: RED SCREEN TEST...
Page 268 CXT Diagnostic Error Codes, Continued Error Code Description LINE 5: TRANSPARENT DIAGONAL LINE DECREMENT ADDRESS TEST LINE 6: TRANSPARENT DIAGONAL LINE INCREMENT ADDRESS TEST LINE 7: TRANSPARENT M < 1 XA < XB QUADRANT 1 TEST LINE 8: TRANSPARENT M < 1 XA > XB QUADRANT 2 TEST LINE 9: TRANSPARENT M >...
Page 269: Asic Diagnostic Error Codes
ASIC Diagnostic Error Codes The following table contains the error codes produced by the ASIC ASIC Diagnostic diagnostic. Error Codes All status codes are displayed in hexadecimal. If the diagnostic fails, reseat the system and I/O module connection. Run the ASIC diagnostic to verify system operation. If a failure reoccurs, replace the system module and run the ASIC diagnostic to ensure that the failure has been corrected.
Page 270: Nvr Diagnostic Error Codes
NVR Diagnostic Error Codes The following table contains the error codes produced by the NVR Diagnostic diagnostic. Error Codes All status codes are displayed in hexadecimal. If the diagnostic fails, reseat the system and I/O module connection. Run the NVR diagnostic to verify system operation. If a failure reoccurs, then replace the FRU listed for that error.
Page 271: Isdn Diagnostic Error Codes
ISDN Diagnostic Error Codes The following table lists the error codes produced by the ISDN ISDN Error Codes diagnostic. All status codes are displayed in hexadecimal. If the diagnostic fails, then perform the following steps: Reseat the audio cable between the audio module and the I/O module.
Page 272 ISDN Diagnostic Error Codes, Continued Error Code Description Data miscompare testing Main Audio Processor Mode Register 1 Data miscompare testing Main Audio Processor Mode Register 2 Data miscompare testing Data Link Controller Mode Register 1 Data miscompare testing Data Link Controller Mode Register 4 Data miscompare testing internal digital loopback using MCR1...
Page 273: Scc Diagnostic Error Codes
SCC Diagnostic Error Codes The following table contains the error codes produced by the SCC SCC Error Codes diagnostic. All status codes are displayed in hexadecimal. If the diagnostic fails, then perform the following steps: Check all loopback connectors. Reseat the keyboard connection. Reseat the mouse connection.
Page 274 SCC Diagnostic Error Codes, Continued Error Code Description Replace SCC polled test failed due to I/O module overrun error in receive. SCC polled test failed due to data I/O module comparison error. SCC Interrupt not seen at the I/O module COREIO SCC interrupt not seen at I/O module...
Page 275: Scsi Diagnostic Error Codes
SCSI Diagnostic Error Codes The following table lists error codes produced by the SCSI SCSI Error Codes diagnostic. All status codes are displayed in hexadecimal. If the diagnostic fails, then perform the following steps: Make sure the SCSI device is properly connected to the system.
Page 276 SCSI Diagnostic Error Codes, Continued Error Code Description Replace SCSI controller register test SCSI B device, I/O failed testing bus B. module, system module SCSI interrupt test failed SCSI B device, I/O testing bus B. module, system module SCSI data transfer test SCSI B device, I/O failed testing bus B.
Page 277: Ni Diagnostic Error Codes
NI Diagnostic Error Codes The following table lists error codes produced by the NI NI Error Codes diagnostic. All status codes are displayed in hexadecimal. If the diagnostic fails, then perform the following steps: Reseat the loopback connector (for error codes A0 to AC). Reseat the system module and I/O module connection.
Page 278 NI Diagnostic Error Codes, Continued Error Code Description LANCE initialization: transmitter disabled. LANCE initialization: receiver enabled. LANCE initialization: transmitter enabled. LANCE internal loopback/DMA: initialization failed. LANCE internal loopback/DMA: transmit failed. LANCE internal loopback/DMA: receive failed. LANCE internal loopback/DMA: packet comparison failed.
Page 279 NI Diagnostic Error Codes, Continued Error Code Description LANCE collision: RETRY not ﬂagged. LANCE collision: transmitter disabled. LANCE address ﬁltering: initialization failed. LANCE address ﬁltering: transmit failed. LANCE address ﬁltering: receive failed. LANCE address ﬁltering: packet comparison failed. LANCE address ﬁltering: broadcast ﬁltering failed. LANCE address ﬁltering: promiscuous mode failed.
Page 280 NI Diagnostic Error Codes, Continued Error Code Description LANCE initialization failed. LANCE transmit failed. LANCE unknown transmit error. LANCE receive failure. LANCE unknown receive error. C–28...
Page 281: Memory Diagnostic Error Codes
MEMORY Diagnostic Error Codes Memory Error The following table lists error codes produced by the memory Codes diagnostic. All status codes are displayed in hexadecimal. If the diagnostic fails, reseat memory modules. Error Code Description Replace CELL data did not equal Memory module pattern expected on forward pass.
Page 282: Asic Diagnostic Status/Error Messages
ASIC Diagnostic Status/Error Messages The ASCI disagnostic displays the following status/error ASIC Status/Error information when an error occurs: Messages T-STS-ASIC - ASIC$SG_MAP TEST ? T-ERR-ASIC - SCATTER/GATHER MAP REGISTER DATA MISMATCH C–30...
Page 283: Nvr Diagnostic Status/Error Messages
NVR Diagnostic Status/Error Messages The NVR diagnostic displays the following status/error Status/Error information when an error occurs: Messages T-STS-NVR - NVR_REG TEST ? T-ERR-NVR - BATTERY FAILURE WHILE POWER WAS OFF ? T-ERR-NVR - VRT BIT FAILURE, FINAL CHECK T-STS-NVR - NVR CHECK BATTERY TEST ? T-ERR-NVR - BATTERY CODES DON’T MATCH T-STS-NVR - NVR INIT TEST ? T-ERR-NVR - NVR REGISTER ERROR...
Page 284: Isdn Diagnostic Status/Error Messages
ISDN Diagnostic Status/Error Messages The ISDN diagnostic displays the following status/error ISDN Status/Error information when an error occurs. Messages The failing FRU for all error messages is the I/O module. Before replacing the I/O module, ﬁrst reseat the module and run the ISDN diagnostic to see if the failure is cleared.
Page 285 ISDN Diagnostic Status/Error Messages, Continued T-STS-ISDN - DMA TEST ? T-ERR-ISDN - TIME OUT ? T-ERR-ISDN - INVALID INTERRUPT data read = (current value of System Interrupt register) data exp = (interrupt expected) ? T-ERR-ISDN - DATA MISMATCH fail addr = (sparse address of mis-matched data) data read = (data read)
Page 286: Scc Diagnostic Status/Error Messages
SCC Diagnostic Status/Error Messages This section lists the SCC diagnostic status messages. Diagnostic T-STS-SCC - Reset/Init Test Status Messages This message indicates the SCC reset test is running. T-STS-SCC - Modem Test This message indicates the SCC modem test is running.
Page 287 SCC Diagnostic Status/Error Messages, Continued ? T-ERR-SCC-MODEM - CTS bit Exp = 0 Rec = 1 This message indicates the modem test expected the CTS bit to be set to 0 but it was read as a 1. ? T-ERR-SCC-MODEM - CTS bit Exp = 1 Rec = 0 This message indicates the modem test expected the CTS bit to be set, but it is clear.
Page 288 SCC Diagnostic Status/Error Messages, Continued ? T-ERR-SCC-MODEM - RI bit Exp = 1 Rec = 0 This message indicates the modem test expected the RI bit to be set, but it is clear. ? T-ERR-SCC - POLLED test - Transfer timed out This message indicates the transfer has not completed.
Page 289 SCC Diagnostic Status/Error Messages, Continued ? T-ERR-SCC-Mouse - ill resp rcvd This message indicates the mouse has failed its power-up self-test. ? T-ERR-SCC-CCR - Parity error This message indicates a character received contains a parity error. ? T-ERR-SCC-CCR - Framing error This message indicates a character received contains a framing error.
Page 290: Scsi Diagnostic Status/Error Messages
SCSI Diagnostic Status/Error Messages The following is a list of the SCSI diagnostic status messages: SCSI Status Messages T-STS-SCSI (bus) - SCSI ASIC Register test T-STS-SCSI (bus) - SCSI Ctrl Register test T-STS-SCSI (bus) - Interrupt test T-STS-SCSI (bus) - Data Transfer test T-STS-SCSI (bus) - Map Error test T-STS-SCSI (bus) - Minimal Device test SCSI Error...
Page 291 SCSI Diagnostic Status/Error Messages, Continued ? T-ERR-SCSI (bus) - Data Trans test - virt dma inq T-ERR-SCSI (bus) - id = (device id) lun = (logical unit number) info = (informational value) T-ERR-SCSI (bus) - actcmd = (actual command) curcmd = (current command) status = (status) int = (interrupt) T-ERR-SCSI (bus) - IR = (ir) CIR = (cir) IME = (ime) T-ERR-SCSI (bus) - snskey = (sense key) extfru = (extended fru info)
Page 292 SCSI Diagnostic Status/Error Messages, Continued ? T-ERR-SCSI (bus) - Min Dev test - start unit ? T-ERR-SCSI (bus) - Min Dev test - test unit ready ? T-ERR-SCSI (bus) - Min Dev test - rewind ? T-ERR-SCSI (bus) - Min Dev test - mode select ? T-ERR-SCSI (bus) - Min Dev test - read ? T-ERR-SCSI (bus) - Min Dev test - send diagnostic T-ERR-SCSI (bus) - id = (device id) lun = (logical unit number)
Page 293 SCSI Diagnostic Status/Error Messages, Continued NOTE The next two values will only be printed out when a request sense command has been executed = sense key from request sense data packet snskey = FRU value from request sense data packet extfru Informational Information Description...
Page 294 SCSI Diagnostic Status/Error Messages, Continued Information Description Stuck in data in phase. Should not be in message out phase. No interrupt after sending SCSI command. No interrupt after sending command complete. No interrupt after sending message accepted. No interrupt after sending transfer information. All data out bytes were not sent.
Page 295 SCSI Diagnostic Status/Error Messages, Continued Information Description Boot block checksum error. Boot block ﬂags is not zero. Boot block count is zero. Device is too small for speciﬁed read or write.. Device block size is not valid. Prom$ routine error. Error parsing boot string.
Page 296: Ni Diagnostic Status/Error Messages
NI Diagnostic Status/Error Messages The following is a list of the NI diagnostic status messages: Status Messages T-STS-NI - Net Addr ROM test T-STS-NI - LANCE Reg test T-STS-NI - Init test T-STS-NI - Int Lpbk and DMA test T-STS-NI - Int test T-STS-NI - CRC test T-STS-NI - Rx Miss and Buff Err test T-STS-NI - Collision test...
Page 297 NI Diagnostic Status/Error Messages, Continued ? T-ERR-NI - Net Addr ROM test - group err T-ERR-NI - Err = (error code) na_base = (base addr) na_data1 = (data1) T-ERR-NI - na_data2 = (data2) cksum = (checksum) ? T-ERR-NI - Net Addr ROM test - test patt err T-ERR-NI - Err = (error code) patt1 = (pattern1) patt2 = (pattern2) ? T-ERR-NI - LANCE Reg test - data miscompare T-ERR-NI - Err = (error code) Addr = (address)
Page 298 NI Diagnostic Status/Error Messages, Continued = Calculated checksum checksum = First four bytes of test patterns pattern1 = Last four bytes of test patterns pattern2 = Sparse address of failing location address = Expected data exp data = Actual data actual data = Packet length in bytes packet length...
Page 299: Memory Diagnostic Status/Error Messages
MEMORY Diagnostic Status/Error Messages The following is a list of the memory diagnostic status messages: Status Messages T-STS-MEM - Cell Test (address) <-> (address) T-STS-MEM - Wr (pattern) Addr (address) T-STS-MEM - FWD Rd (pattern) Wr (pattern) Addr (address) T-STS-MEM - Rd (pattern) Wr (pattern) Addr (address) T-STS-MEM - Addr Test (address) ->...
Page 300 MEMORY Diagnostic Status/Error Messages, Continued Error The following is a list of the memory diagnostic error messages: Messages NOTE The following messages may indicate a failing memory motherboard or memory module. Before replacing, try reseating the board and modules. ? T-ERR-MEM - Addr = (address) Exp = (data exp) Rec = (data rec) retries = (dec) ? T-ERR-MEM - Bad page = (hex) page count = (hex)
Page 301: Mips Emulator Status Messages
MIPS Emulator Status Messages The following are MIPS emulator status messages: MIPS Status Messages ERR-MIPS - DID NOT FIND ROM IN SLOT <N> This message indicates that no ROM was found at TURBOchannel slot N. ERR-MIPS - UNRECOGNIZED COMMAND This message indicates an unrecognized command was passed to the MIPS emulator.
Page 303: Appendix D Recommended Spares List
Appendix D Recommended Spares List Recommend Spares List Spares List Table D–1 lists the recommended spare parts for the DEC 3000 Model 500/500S system. Table D–1 Spares List Part Number Description Comment 54–21139–C 4 MB memory module Half-populated module 54–21139–D 8 MB memory module Full populated module 54–21141–01...
Page 304 Recommend Spares List, Continued Table D–1 (Continued) Spares List Part Number Description Comment 12–22196–01 Ethernet Thickwire loopback 12–30552–01 SCSI terminator 12–36064–01 Removable rivets Used on modules 17–03314–01 Removable media tray SCSI data cable 17–03315–01 Internal SCSI data cable 17–03316–01 Internal 20-conductor power cable 17–03317–01 Internal fan power cable...
Page 305: Recommend Spares List
Recommend Spares List, Continued Table D–1 (Continued) Spares List Part Number Description Comment 70–29564–01 Side panel Rackmount 70–30266–01 Top cover assembly 74–43810–01 Fan boot Same for all three fans 74–43811–01 Access door 74–43830–01 Front bezel 74–44072–01 Rear bezel 74–44073–01 Top cover 74–44141–01 Audio module cover 74–44142–01...
Page 307: Appendix E Rackmount Installation For The Iec Rs-310 Cabinet
Appendix E Rackmount Installation for the IEC RS–310 Cabinet Installation Procedure (IEC RS–310 Cabinet) Overview This appendix describes how to install a DEC 3000 Model 500 (PE50A–B9) or Model 500S (PE50A–D9) AXP rackmount system in an IEC RS–310 (RETMA) cabinet. NOTE The conﬁgurations that this procedure supports do not require a power controller.
Page 308 Installation Procedure (IEC RS–310 Cabinet), Continued Determine the To determine the installation area for the PE50A–B9/D9 unit in Installation an IEC RS-310 cabinet, perform the following steps at the front Area in the and rear cabinet rails. See Figure E–1. Cabinet WARNING Digital does not recommend installing the system in...
Page 309 Installation Procedure (IEC RS–310 Cabinet), Continued Figure E–1 Determining the Installation Area Hole 26 Nut is attached 15 3/4" to deflector plate. Hole 23 Nut is attached 14 " to rear cab rail only. 12 1/4" Hole 20 10 1/2" "Installation Area"...
Page 310 Installation Procedure (IEC RS–310 Cabinet), Continued Assemble Required materials: the Top Air Six 6/32 screws Deﬂector Top air bafﬂe (PN 74–46195–01) and Bafﬂe Subassembly Top air deﬂector (PN 74–46196–01) To assemble the top air deﬂector and bafﬂe subassembly (Figure E–2): Steps Action Align the holes in the deﬂector...
Page 311 Installation Procedure (IEC RS–310 Cabinet), Continued Figure E–2 Installing the Top Air Deﬂector Scale = 3/4 Scale = 1/8 LJ-02279-TI0 Continued on next page E–5...
Page 312 Installation Procedure (IEC RS–310 Cabinet), Continued Assemble Required materials: the Bottom Six 6/32 screws Air Deﬂector Bottom air bafﬂe (PN 74–46195–01) and Bafﬂe Subassembly Bottom air deﬂector (PN 74–46208–01) To assemble the bottom air deﬂector and bafﬂe subassembly (Figure E–3): Steps Action Align the holes in the deﬂector...
Page 313 Installation Procedure (IEC RS–310 Cabinet), Continued Figure E–3 Installing the Bottom Air Deﬂector Assembly Scale = 3/4 Scale = 1/8 LJ-02280-TI0 Continued on next page E–7...
Page 314 Installation Procedure (IEC RS–310 Cabinet), Continued Install the Required materials: Bottom Air Four 10/32 screws with integral washers Deﬂector 14 clip nuts (PN 90-07786-00) Assembly Bottom air deﬂector assembly (assembled in the previous section) To install the bottom air deﬂector assembly (Figure E–3): Steps Action Attach clip nuts to each tab...
Page 315 Installation Procedure (IEC RS–310 Cabinet), Continued Assemble the Required materials: Right Side Eight 8/32 screws Chassis Slide Eight nuts Subassembly Two slide mounting brackets (PN 74–46197–01) Chassis slide (PN 12–18166–02) Slide mounting angle brace (PN 74–45548–02) NOTE The slide mounting brackets have two mounting ends. One end is for IEC mounting, and the other is for metric mounting.
Page 316 Installation Procedure (IEC RS–310 Cabinet), Continued Assemble the To assemble the right side chassis slide subassembly (Figure E–4): Right Side Chassis Slide Steps Action Subassembly (continued) Orient the slide mounting bracket so the IEC end is facing out. Use four 8/32 screws to secure the slide mounting brackets to the chassis slide .
Page 317 Installation Procedure (IEC RS–310 Cabinet), Continued Figure E–4 Assembling the Right Side Chassis Slide Subassembly Tighten nuts only after installation. Scale = .35 225% Scale = 1/8 Metric LJ-02537-TI0 Continued on next page E–11...
Page 318 Installation Procedure (IEC RS–310 Cabinet), Continued Install the Required materials: Right Side Right side chassis slide assembly (assembled in the previous Chassis Slide section) Assembly Two 10/32 screws To install the right side chassis slide assembly (Figure E–5): Steps Action Count up 6 holes from the bottom of the installation area on the front and rear cabinet rails.
Page 319 Installation Procedure (IEC RS–310 Cabinet), Continued Figure E–5 Installing the Right Side Chassis Slide Assembly Scale = 1/8 LJ-02281-TI0 Continued on next page E–13...
Page 320 Installation Procedure (IEC RS–310 Cabinet), Continued Assemble Required materials: the Left Side Eight 8/32 screws Chassis Slide Eight nuts Subassembly Two slide mounting brackets (PN 74–46197–01) Chassis slide (PN 12–18166–02) Slide mounting angle brace (PN 74–45548–01) NOTE The slide mounting brackets have two mounting ends. One end is for IEC mounting, and the other is for metric mounting.
Page 321 Installation Procedure (IEC RS–310 Cabinet), Continued Figure E–6 Assembling the Left Side Chassis Slide Subassembly Tighten nuts only after installation is complete. Metric Scale = 5/32 Scale = 9/32 LJ-02538-TI0 Continued on next page E–15...
Page 322 Installation Procedure (IEC RS–310 Cabinet), Continued Install the Left Required materials: Side Chassis Left side chassis slide assembly (assembled in the previous Slide Assembly section) Two 10/32 screws To install the left side chassis slide assembly (Figure E–7): Steps Action Count up 6 holes from the bottom of the installation area on the front and rear cabinet rails.
Page 323 Installation Procedure (IEC RS–310 Cabinet), Continued Figure E–7 Installing the Left Side Chassis Slide Assembly Scale = 2.5 LJ-02435-TI0 Continued on next page E–17...
Page 324 Installation Procedure (IEC RS–310 Cabinet), Continued Install the Required materials: Chassis Slide Three support brackets (PN 74–45547–01) Support Six nuts Brackets To install the chassis slide support brackets (Figure E–8): Steps Action Slide out the stabilizer bar to support the weight of the system being installed.
Page 325 Installation Procedure (IEC RS–310 Cabinet), Continued Figure E–8 Installing the Chassis Slide Support Brackets Scale = 1/8 LJ-02436-TI0 Continued on next page E–19...
Page 326 Installation Procedure (IEC RS–310 Cabinet), Continued Secure the WARNING Two people are required to install the system. Failure PE50A–B9/D9 to do so could cause personal injury. Unit to the Chassis Slide Digital does not recommend installing the Assembly PE50A–B9/D9 unit in the top area of the IEC RS–310 (RETMA) cabinet, for stability reasons.
Page 327 Installation Procedure (IEC RS–310 Cabinet), Continued Figure E–9 Securing the PE50A–B9/D9 Unit to the Chassis Slide Assembly Scale = 2.5% Scale = 1/8 LJ-02437-TI0 Continued on next page E–21...
Page 328 Installation Procedure (IEC RS–310 Cabinet), Continued Install the Required materials: Faceplate Two 6/32 screws Mounting Six 10/32 screws Brackets Right mounting bracket (PN 74–45544–01) Left mounting bracket (PN 74–45543–01) To install the faceplate mounting brackets Figure E–10): Steps Action Use the two 6/32 screws to secure the right faceplate mounting brackets to the system The left faceplate bracket is secured using screws that...
Page 329 Installation Procedure (IEC RS–310 Cabinet), Continued Figure E–10 Installing the Faceplate Mounting Brackets Scale = 1/8 LJ-02439-TI0 Continued on next page E–23...
Page 330 Installation Procedure (IEC RS–310 Cabinet), Continued Install the To install the faceplate (PN 70–30322–01), snap the faceplate onto System the taps at the front of the system (Figure E–11). Faceplate NOTE In Figure E–11, the faceplate has two option inserts. The bottom insert is for an RZ26 drive.
Page 331 Installation Procedure (IEC RS–310 Cabinet), Continued Figure E–11 Installing the Faceplate Optional Inserts for RZ26 Drive. Scale = 1/8 LJ-02440-TI0 Continued on next page E–25...
Page 332 Installation Procedure (IEC RS–310 Cabinet), Continued Install the Required materials: Rear Support Two 6/32 screws Bracket Rear support bracket (PN 74–45545–02) Four 10/32 screws To install the rear support bracket (Figure E–12): Steps Action On the rear cabinet rails, count up 20 holes and 26 holes from the bottom of the installation area.
Page 333 Installation Procedure (IEC RS–310 Cabinet), Continued Figure E–12 Installing the Rear Support Bracket LJ-02441-TI0 Continued on next page E–27...
Page 334 Installation Procedure (IEC RS–310 Cabinet), Continued Power and Figure E–13 shows the rear connectors, switches, and option Cabling slots on the DEC 3000 Model 500/500S AXP system. Table E–1 describes these items. Figure E–14 shows the front switches, lights, jacks, and removable media slots.
Page 335 Installation Procedure (IEC RS–310 Cabinet), Continued Figure E–13 Rear View of the System 10 11 Scale = 13/64 LJ-02442-TI0 Continued on next page E–29...
Page 336 Installation Procedure (IEC RS–310 Cabinet), Continued Table E–1 DEC 3000 Model 500/500S AXP System (Rear) This Feature... Lets You... 10baseT port Connect a 10baseT (twisted-pair) Ethernet network cable. AUI Ethernet port Connect an AUI (thickwire) Ethernet network cable. ISDN port Connect an ISDN network cable.
Page 337 Installation Procedure (IEC RS–310 Cabinet), Continued Figure E–14 Front View of the System Scale = 13/64 LJ-02536-TI0 Continued on next page E–31...
Page 338 Installation Procedure (IEC RS–310 Cabinet), Continued Table E–2 DEC 3000 Model 500/500S AXP System (Front) This Feature... Lets You... Access devices that use removable Removable-media storage media such as diskettes, area compact discs, cassette tapes, or cartridge tapes. DC OK light Check that all dc voltages are present on the power supply.
Page 339: Appendix F Rackmount Installation For The H9A00-Aj Cabinet
Appendix F Rackmount Installation for the H9A00–AJ Cabinet Installation Procedure (H9A00-AJ Cabinet) Overview This chapter describes how to install the DEC 3000 Model 500 (PE50A–B9) or Model 500S (PE50A–D9) AXP rackmount system in an H9A00-AJ cabinet. NOTE The conﬁgurations that this procedure supports do not require a power controller.
Page 340 Installation Procedure (H9A00-AJ Cabinet), Continued Determine the To determine the installation area for the PE50A–B9/D9 unit in Installation an H9A00–AJ cabinet, perform the following steps at the front Area in the and rear cabinet rails. See Figure F–1. Cabinet WARNING Digital does not recommend installing the system in the top area of the cabinet, for stability reasons.
Page 341 Installation Procedure (H9A00-AJ Cabinet), Continued Figure F–1 Determining the Installation Area Hole 28 17 1/2" Nut is attached to deflector plate. 15 3/4" Hole 23 Nut is attached 14 " to rear rail only. Hole 20 Nut is attached 12 1/4" to rear rail only.
Page 342: Installation Procedure (H9A00-Aj Cabinet
Installation Procedure (H9A00-AJ Cabinet), Continued Assemble Required materials: the Top Air Six 6/32 screws Deﬂector Top air bafﬂe (PN 74–46159–01) and Bafﬂe Subassembly Top air deﬂector (PN 74–46157–01) To assemble the top air deﬂector and bafﬂe subassembly (Figure F–2): Steps Action Align the holes in the deﬂector to the holes in the...
Page 343 Installation Procedure (H9A00-AJ Cabinet), Continued Figure F–2 Installing the Top Air Deﬂector Scale = 1/8 LJ-02526-TI0 Continued on next page F–5...
Page 344 Installation Procedure (H9A00-AJ Cabinet), Continued Assemble Required materials: the Bottom Six 6/32 screws Air Deﬂector Bottom air bafﬂe (PN 74–46159–01) and Bafﬂe Subassembly Bottom air deﬂector (PN 74–46158–01) To assemble the bottom air deﬂector and bafﬂe subassembly (Figure F–3): Steps Action Align the holes in the deﬂector to the holes in the...
Page 345 Installation Procedure (H9A00-AJ Cabinet), Continued Figure F–3 Installing the Bottom Air Deﬂector Assembly LJ-02527-TI0 Continued on next page F–7...
Page 346 Installation Procedure (H9A00-AJ Cabinet), Continued Install the Required materials: Bottom Air Four 10/32 screws with integral washers Deﬂector 12 clip nuts (PN 90–07786–00) Assembly Bottom air deﬂector assembly (assembled in the previous section) To install the bottom air deﬂector assembly (Figure F–3): Steps Action Attach one clip nut to each tab...
Page 347 Installation Procedure (H9A00-AJ Cabinet), Continued Assemble the Required materials: Right Side Eight 8/32 screws Chassis Slide Eight nuts Subassembly Two slide mounting brackets (PN 74–46197–01) Chassis slide (PN 12–18166–02) Slide mounting angle brace (PN 74–45548–02) NOTE The slide mounting brackets have two mounting ends. One end is for IEC mounting, and the other is for metric mounting.
Page 348 Installation Procedure (H9A00-AJ Cabinet), Continued Assemble the To assemble the right side chassis slide subassembly (Figure F–4): Right Side Chassis Slide Steps Action Subassembly (continued) Orient the slide mounting bracket so the IEC end is facing out. Use four 8/32 screws to secure the slide mounting brackets to the chassis slide .
Page 349 Installation Procedure (H9A00-AJ Cabinet), Continued Figure F–4 Assembling the Right Side Chassis Subassembly Tighten nuts only after installation. Scale = .35 225% Scale = 1/8 Metric LJ-02537-TI0 Continued on next page F–11...
Page 350 Installation Procedure (H9A00-AJ Cabinet), Continued Install the Required materials: Right Side Right side chassis slide assembly (assembled in the previous Chassis Slide section) Assembly Two 10/32 screws To install the right side chassis slide assembly, perform the following (Figure F–5): Step Action Count up 6 holes from the bottom of the installation area...
Page 351 Installation Procedure (H9A00-AJ Cabinet), Continued Figure F–5 Installing the Right Side Chassis Slide Assembly LJ-02528-TI0 Continued on next page F–13...
Page 352 Installation Procedure (H9A00-AJ Cabinet), Continued Assemble Required materials: the Left Side Eight 8/32 screws Chassis Slide Eight nuts Subassembly Two slide mounting brackets (PN 74–46197–01) Chassis slide (PN 12–18166–02) Slide mounting angle brace (PN 74–45548–01) NOTE The slide mounting brackets have two mounting ends. One end is for IEC mounting, and the other is for metric mounting.
Page 353 Installation Procedure (H9A00-AJ Cabinet), Continued Figure F–6 Assembling of the Left Side Slide Subassembly Tighten nuts only after installation is complete. Metric Scale = 5/32 Scale = 9/32 LJ-02538-TI0 Continued on next page F–15...
Page 354 Installation Procedure (H9A00-AJ Cabinet), Continued Install the Left Required materials: Side Chassis Left side chassis slide assembly (assembled in the previous Slide Assembly section) Two 10/32 screws To install the left side chassis slide assembly (Figure F–7): Steps Action Count up 6 holes from the bottom of the installation area on the front and rear cabinet rails.
Page 355 Installation Procedure (H9A00-AJ Cabinet), Continued Figure F–7 Installing the Left Side Chassis Slide Assembly Scale = 2.5 LJ-02529-TI0 Continued on next page F–17...
Page 356 Installation Procedure (H9A00-AJ Cabinet), Continued Install Chassis Required materials: Slide Support Three support brackets (PN 74–45547–01) Brackets Six nuts To install the chassis slide support brackets (Figure F–8): Steps Action Slide out the stabilizer bar to support the weight of the system being installed (if not already out).
Page 357 Installation Procedure (H9A00-AJ Cabinet), Continued Figure F–8 Installing the Chassis Slide Support Brackets LJ-02530-TI0 Continued on next page F–19...
Page 358 Installation Procedure (H9A00-AJ Cabinet), Continued Secure the WARNING Two people are required to install the system. Failure PE50A–B9/D9 to do so could cause personal injury. Unit to the Chassis Slide Digital does not recommend installing the Assembly PE50A–B9/D9 unit in the top area of the H9A00–AJ cabinet, for stability reasons.
Page 359 Installation Procedure (H9A00-AJ Cabinet), Continued Figure F–9 Securing the PE50A–B9/D9 Unit to the Chassis Slide Assembly Scale = 2.5% LJ-02531-TI0 Continued on next page F–21...
Page 360 Installation Procedure (H9A00-AJ Cabinet), Continued Install the Required materials: Faceplate Two 6/32 screws Mounting Four 10/32 screws Brackets Right mounting bracket (PN 74–45544–01) Left mounting bracket (PN 74–45543–01) To install the faceplate mounting brackets (Figure F–10): Steps Action Use the two 6/32 screws to secure the right faceplate mounting brackets to the system .
Page 361 Installation Procedure (H9A00-AJ Cabinet), Continued Figure F–10 Installing the Faceplate Mounting Brackets LJ-02532-TI0 Continued on next page F–23...
Page 362 Installation Procedure (H9A00-AJ Cabinet), Continued Install the Required materials: Faceplate Faceplate (PN 70–30304–01) Four 10/32 screws To install the faceplate (Figure F–11): Step Action Align the face with the holes at the front of the cabinet. Secure the faceplate to the front of the cabinet with the four 10/32 screws.
Page 363 Installation Procedure (H9A00-AJ Cabinet), Continued Figure F–11 Installing the Faceplate Optional Inserts for RZ26 Drive. LJ-02533-TI0 Continued on next page F–25...
Page 364 Installation Procedure (H9A00-AJ Cabinet), Continued Install the Required materials: Rear Support Two 6/32 screws Bracket Rear support bracket (PN 74–45545–01) Four 10/32 screws To install the rear support bracket (Figure F–12): Steps Action At the rear cabinet rails, count up 20 holes and 23 holes from the bottom of the installation area.
Page 365 Installation Procedure (H9A00-AJ Cabinet), Continued Figure F–12 Installing the Rear Support Bracket LJ-02534-TI0 Continued on next page F–27...
Page 366 Installation Procedure (H9A00-AJ Cabinet), Continued Power and Figure F–13 shows the rear connectors, switches, and option Cabling slots on the DEC 3000 Model 500/500S AXP system. Table F–1 describes these items. Figure F–14 shows the front switches, lights, jacks, and removable media slots.
Page 367 Installation Procedure (H9A00-AJ Cabinet), Continued Figure F–13 Rear View of the System 10 11 Scale = 13/64 LJ-02442-TI0 Continued on next page F–29...
Page 368 Installation Procedure (H9A00-AJ Cabinet), Continued Table F–1 DEC 3000 Model 500/500S AXP System (Rear) This Feature... Lets You... 10baseT port Connect a 10baseT (twisted-pair) Ethernet network cable. AUI Ethernet port Connect an AUI (thickwire) Ethernet network cable. ISDN port Connect an ISDN network cable. Printer/alternate Connect a printer or an alternate console port...
Page 369 Installation Procedure (H9A00-AJ Cabinet), Continued Figure F–14 Front View of the System Scale = 13/64 LJ-02535-TI0 Continued on next page F–31...
Page 370 Installation Procedure (H9A00-AJ Cabinet), Continued Table F–2 DEC 3000 Model 500/500S AXP System (Front) This Feature... Lets You... Access devices that use removable Removable-media storage media such as diskettes, area compact discs, cassette tapes, or cartridge tapes. DC OK light Check that all dc voltages are present on the power supply.
Page 371 Index Console alternate console, 3–64 error messages, C–11 halt messages, C–13 ASIC diagnostic, 4–11 LED codes, 6–16, C–9 error codes, C–17 network console, 3–64 LED codes, 6–6, C–4 Console commands, 3–1 status/error messages, C–30 BOOT, 3–3 Audio CONTINUE, 3–8 assembly DEPOSIT, 3–9 location, 7–3 EXAMINE, 3–11...
Page 372 Console commands (cont’d) Diagnostics (cont’d) SHOW LANGUAGE, 3–52 list, 4–4 SHOW MEMORY, 3–53 memory, 4–16 SHOW MOP, 3–54 error codes, C–29 SHOW RADIX, 3–55 error messages, C–48 SHOW SCSI_A, 3–56 status messages, C–47 SHOW SCSI_B, 3–57 MIPS emulator SHOW SCSI_RESET, 3–58 status messages, C–49 SHOW SECURE, 3–59 monitor alignment, B–1...
Page 373 84 Fail error message, 6–18 Jumpers I/O module, 2–5 fan failure light, 1–7 system module, 2–3 location, 7–3 removal, 7–31 Firmware upgrading Keyboard/mouse port, 1–9 problems, 6–27 Firmware upgrade, A–2 Flash ROM, 2–5 Flash ROM Update Utility, A–2 LED codes, C–1, C–2 Front bezel ASIC, 6–6, C–4 location, 7–3...
Page 374 Memory motherboard (MMB) location, 7–3 removal, 7–34 Microphone jack, 1–7 Rear bezel MIPS emulator, 4–36 location, 7–3 LED codes, C–10 removing, 7–12 status messages, C–49 REPEAT command, 3–17 Monitor Replacing troubleshooting, 6–22 storage devices, 2–9 Monitor alignment diagnostics, B–1 RRD42 drive Monitor port, 1–9 jumper settings, 2–19 Mouse...
Page 375 SHOW command (cont’d) SCSI diagnostic, 4–24 ERRORS, 3–50 error codes, C–23 ETHERNET, 3–51 error messages, C–38 LANGUAGE, 3–52 LED codes, 6–14, C–9 MEMORY, 3–53 status messages, C–38 MOP, 3–54 utilities for testing, 5–1 parameters, 3–40 SCSI interface, 1–3 RADIX, 3–55 SCSI utilities SCSI_A, 3–56 diskette formatter, 5–5...
Page 376 TOY chip, 1–3, 2–5 SCSI address selection, 2–24, 2–26 Troubleshooting, 6–1 problem symptoms, 6–19 TURBOchannel options initializing, 4–37 Utilities, 5–1 module slots, 1–8, 1–9 testing, 4–36 TZK10 tape drive pin description, 2–24 Video refresh switch, 1–9 Index–6...

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