Page 1 DEC 3000 Model 500X AXP Owner’s Guide Order Number: EK-D5AXP-OG. A01 Digital Equipment Corporation, Maynard, Massachusetts...
Page 2 All Rights Reserved. No responsibility is assumed for the use or reliability of software on equipment that is not supplied by Digital Equipment Corporation or its afﬁliated companies. The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation.
Page 3: Table Of Contents
Contents Preface ........... . . xiii Part I Basic Operations 1 Introduction to Your System...
Page 4 3 Installing the System Chapter Overview ........3–1 Before You Begin .
Page 5 7 Maintaining the System Chapter Overview ........7–1 Before You Begin .
Page 6 10 Using the Password Security Feature Chapter Overview ........10–1 Before You Can Use This Chapter .
Page 7 Part IV Appendixes A Hardware Speciﬁcations Appendix Overview ........A–1 System Speciﬁcations .
Page 8 Glossary Index Figures The DEC 3000 Model 500X AXP Workstation ... . 1–1 1–2 1–2 Audio Ports on the DEC 3000 Model 500X AXP ..1–10 Dimensions of System .
Page 9 5–1 Turning On the DEC 3000 Model 500X AXP System ..5–5 Startup Display ........5–2 5–6 5–3...
Page 10 B–5 AUI Ethernet Port ....... . . B–8 ISDN Port ........B–6 B–10 B–7...
Page 11 7–1 Steps for Cleaning the Mouse ......7–5 Steps to Remove the Front Access Door ....7–2 7–6 8–1...
Page 12 12–18 Installed Software Problems ......12–26 Software on Diskette Problems ..... . . 12–19 12–27 12–20...
Page 13: Preface
Preface Purpose of This guide is intended for all users of the DEC 3000 Model This Guide 500X AXP system. It describes how to install and operate the DEC 3000 Model 500X AXP workstation. To install options in the DEC 3000 Model 500X AXP system, refer to the DEC 3000 Model 500X AXP Options Guide.
Page 14 Table 1 (Cont.) Parts Description Part Title Description Troubleshooting Chapters in Part III describe what to do in the event of a system problem. These chapters are applicable only if your system is not working properly or is displaying error messages. Appendixes The appendixes in Part IV provide information such as speciﬁcations,...
Page 15 The following conventions are used in this guide: Conventions Convention Description RZ2x RZ2x refers to the RZ-series ﬁxed disk drives, including the RZ24L, RZ25, and RZ26. A key name in a box indicates that you Return press a named key on the keyboard. A sequence such as indicates that Ctrl/x...
Page 16 All of the tasks described in this guide have been assigned a Task Symbols symbol indicating the level of difﬁculty in completing the task. The task symbols that appear in the margin next to the task should be used as a guide to help you decide whether you wish to complete the task, or request help.
Page 17: Part I Basic Operations
Part I Basic Operations Part I provides an overview of the DEC 3000 Model 500X AXP system and its conﬁgurations. It also describes how to install the system and how to perform basic operations. This part includes the following chapters: Chapter Title Introduction to Your System...
Page 18: Introduction To Your System
Introduction to Your System Chapter Overview Introduction Congratulations on choosing a DEC 3000 Model 500X AXP workstation. These high-performance deskside systems use Digital’s DECchip 21064 RISC processor, part of the Alpha AXP architecture, making them the most powerful low-end systems ever designed.
Page 19: An Overview Of The Dec 3000 Model 500X Axp System
An Overview of the DEC 3000 Model 500X AXP System An Overview of the DEC 3000 Model 500X AXP System System The DEC 3000 Model 500X AXP system consists of four Components components: a system unit, a monitor, a keyboard, and a mouse. Figure 1–1 shows a basic workstation conﬁguration.
Page 20 An Overview of the DEC 3000 Model 500X AXP System The DEC 3000 Model 500X AXP system provides the following System Highlights special features: This system feature... Provides... Full 64-bit Alpha RISC Double the 32-bit memory address. architecture Up to 256 megabytes of Expandable memory using 32- and 64- memory megabyte memory options.
Page 21: Operating Systems
Operating Systems Operating Systems A Choice of Digital’s Alpha AXP architecture allows you to choose from Operating various operating systems for use on your DEC 3000 Model 500X AXP system. The operating system is the core software installed Systems on your DEC 3000 Model 500X AXP system, which allows you to install and run applications.
Page 22 Operating Systems DEC OSF/1 AXP is Digital Equipment Corporation’s DEC OSF/1 AXP Operating implementation of the Open Software Foundation (OSF) operating system components and Motif graphical user interface System and programming environment. Description DEC OSF/1 AXP is compliant with the OSF Application of DEC OSF/1 Environment Speciﬁcation (AES), which speciﬁes the interface...
Page 23: Software Product Descriptions (Spd)
Software Product Descriptions (SPD) The Software Product Description (SPD) is the ofﬁcial deﬁning Description document for software products licensed by Digital Equipment Corporation, including third-party products licensed by Digital. An SPD describes all important functional characteristics of the software. The terms and conditions under which the corporation sells and licenses its software products identify SPDs as the documents that specify Digital’s obligation under software...
Page 24: Graphics Capabilities For Openvms Axp
Graphics Capabilities Three dimensional (3D) graphics support is provided by the DEC DEC Open3D Software Open3D software. Contact your Digital sales representative for availability of the DEC Open3D software as a layered product for both the OpenVMS AXP and the DEC OSF/1 AXP operating systems.
Page 25: Graphics Capabilities For Dec Osf/1 Axp
Graphics Capabilities If your system is running the DEC OSF/1 AXP operating system, DEC OSF/1 AXP Graphics the TURBOchannel graphics options listed in Table 1–2 are available. Table 1–2 Graphics Capabilities for DEC OSF/1 AXP Graphics Option Capabilities Provided 8-plane, accelerated 2D graphics and windowing operations.
Page 26: Integrated Services Digital Network (Isdn)
Integrated Services Digital Network (ISDN) Integrated Services Digital Network (ISDN) Note: ISDN Not Though your DEC 3000 Model 500X AXP system can provide Yet Available ISDN capabilities, they are not yet agency approved or available. Currently, a plug has been placed in the ISDN port pending approval of ISDN licenses.
Page 27: Audio Capabilities
Audio Capabilities Audio Capabilities Audio Overview The DEC 3000 Model 500X AXP system features telephone- quality audio features, providing audio input and output capabilities. The audio ports are located on the front of the system unit, behind the front access door. Figure 1–2 shows the audio ports: the microphone input jack , the speaker/ headphone jack...
Page 28: Available Options
Audio Capabilities The DECsound application, shipped with your DEC 3000 DECsound Application Model 500X AXP workstation as part of the OpenVMS AXP DECwindows Motif layered product kit, is an easy-to-use software application that lets you play back recorded messages, record audio messages, mail recorded messages, and include recorded messages in compound documents.
Page 29 Available Options There are a total of ﬁve TURBOchannel option slots on your TURBOchannel Options system. Since your 2D graphics capabilities are integral to your system, you have all ﬁve TURBOchannel slots available for other options. Installing For more information about internal and TURBOchannel options Internal and how to install them in your DEC 3000 Model 500X AXP Options...
Page 30: Preparing To Install The System
Preparing to Install the System Chapter Overview Introduction Before you install your DEC 3000 Model 500X AXP system, you need to prepare your site, and familiarize yourself with your system hardware. In This Chapter This chapter covers the following topics: •...
Page 31: Choosing A Location
Choosing a Location Choosing a Location When choosing a location, consider the system measurements Space as shown in Figure 2–1, and allow 7.6 cm (3 inches) ventilation Requirements space between the system unit and the desk. Figure 2–1 Dimensions of System 7.6 cm (3 inches) 63 cm...
Page 32 Choosing a Location Location Choose a location for your DEC 3000 Model 500X AXP system Requirements that meets the following requirements: Requirement Explanation Appropriate dedicated power Power source must be 110–120 volts source with an isolated alternating current (VAC) or 220–240 ground VAC, used solely for system unit and monitor.
Page 33: Customizing Your Work Area
Customizing Your Work Area Customizing Your Work Area Ergonomic Considering the ergonomics of your working environment before Considerations installing your system can help you to perform your job more effectively once you begin using your DEC 3000 Model 500X AXP system.
Page 34: Positioning Your System Components
Customizing Your Work Area Positioning Table 2–1 explains the numbered elements in Figure 2–2. Components Table 2–1 Positioning Your System Components Adjust your chair so that... Your feet are ﬂat on the ﬂoor—use a footrest if needed. Your legs form a right angle to the ﬂoor. The backs of your knees are free from the seat pan.
Page 35: Moving Your System
Moving Your System Moving Your System Locate the The handle by which to move your system unit is located on Handle the front, at the top, under the product medallion , as shown in Figure 2–3. Grasp this area ﬁrmly and pull the system unit towards you any time you wish to move it.
Page 36: Lifting The Dec 3000 Model 500X Axp
Moving Your System Two people are needed to lift the DEC 3000 Model 500X AXP CAUTION: Two People to Lift system unit, which is quite heavy. The unit is designed to be lifted using the front handle and the rear of the system unit the System Unit at the top , as shown in Figure 2–4.
Page 37: Unpacking Your System
Unpacking Your System Unpacking Your System Your system arrives in two boxes, one for the system unit and Checking the accessories, the other for the monitor. Box Contents Before installing your system, check to see that you have all of the parts shown in Figure 2–5. The contents shown are for preconﬁgured systems.
Page 38: Required Workstation Components And Parts
Unpacking Your System Parts Required The accessory kit for your system includes many parts, some for Installation of which you do not need during the system installation. See Figure 2–5 for the parts you need. Figure 2–5 Required Workstation Components and Parts Monitor Video Cable Monitor Power Cord...
Page 39: Components And Parts To Save
Unpacking Your System The parts shown in Figure 2–6 can be stored for use later. You Save These Parts for Later do not need them for system installation. Figure 2–6 Components and Parts to Save Network 10BASE-T Loopback Label Connector Modem Loopback Connector Antistatic...
Page 40: A Closer Look At Your System
A Closer Look at Your System A Closer Look at Your System System Unit On the front and rear of your system unit symbols appear next Symbols to most of the controls and ports. The following list explains these symbols. Halt Button Press the halt button to halt the system and put the system into console mode.
Page 41: Back Of System Unit
A Closer Look at Your System Back of the Familiarize yourself with the ports, switches, and indicators on System Unit the back of the system unit, shown in Figure 2–7, and explained in Table 2–2. Figure 2–7 Back of System Unit ISDN MLO-010568 2–12 Preparing to Install the System...
Page 42: Synchronous/Asynchronous Communications Port
A Closer Look at Your System Table 2–2 Back of the System Unit Feature Function 10BASE-T port To connect a 10BASE-T Ethernet network cable. AUI port To connect an AUI (Attachment Unit Interface) Ethernet network cable (sometimes referred to as standard or thickwire Ethernet). ISDN port To connect an Integrated Services Digital Network (ISDN) cable.
Page 43: Front Of System Unit
A Closer Look at Your System Front of the Familiarize yourself with the front of the system unit, shown in System Figure 2–8 and explained in Table 2–3. Figure 2–8 Front of System Unit Line MLO-007553 2–14 Preparing to Install the System...
Page 44: Front Of The System Unit
A Closer Look at Your System Table 2–3 Front of the System Unit Feature Function Removable media Devices that provide additional data devices (Optional) storage on removable media, such as diskettes, compact discs, cassette tapes, or cartridge tapes. Power indicator light When lit, indicates that the system unit is on.
Page 45: Where To Go Next
Where to Go Next Where to Go Next Determine Your Use Table 2–4 to determine which chapter to read next. Next Step Table 2–4 Where to Go Next If you... Go to... Are installing a workstation Chapter 3 Installed your system using the Setting Up Your Workstation card and you want a.
Page 46: Installing The System
Installing the System Chapter Overview Introduction Your DEC 3000 Model 500X AXP workstation is designed to be installed quickly and easily. The information in this chapter explains how to connect the cables to the system unit and to the monitor, and how to prepare the DEC 3000 Model 500X AXP workstation for startup.
Page 47: Before You Begin
Before You Begin Before You Begin What You Before you install your system components, you should have Should Have already completed the following tasks: Done Already • Determined any ergonomic considerations you may have. • Chosen a location for your DEC 3000 Model 500X AXP workstation.
Page 48: Task Overview
Task Overview Task Overview Parts for Figure 3–1 lists the parts required to install your workstation. Installation Figure 3–1 Parts Needed to Install Your Workstation Monitor Video Cable Monitor Power Cord System Unit Keyboard/Mouse Extension Cable Owner’s Guide, Options Guide, Other Documentation System Power Cord Keys...
Page 49: Steps To Install Your Dec 3000 Model 500X Axp Workstation
Task Overview Installation Table 3–1 gives an overview of the steps involved in installing Steps your DEC 3000 Model 500X AXP workstation system components. Table 3–1 Steps to Install Your DEC 3000 Model 500X AXP Workstation Step Connect or attach the... To the...
Page 50: Connecting The Dec 3000 Model 500X Axp Workstation
Connecting the DEC 3000 Model 500X AXP Workstation Connecting the DEC 3000 Model 500X AXP Workstation Attach the Ethernet loopback connector to the AUI Ethernet Step 1: Attach port on the system unit, as shown in Figure 3–2. If you plan to the Ethernet Loopback connect to an AUI Ethernet network or a ThinWire Ethernet...
Page 51: Connecting The Keyboard/Mouse Extension Cable
Connecting the DEC 3000 Model 500X AXP Workstation Connect the keyboard/mouse extension cable to the keyboard/ Step 2: Connect the mouse port on the system unit, as shown in Figure 3–3. Keyboard/Mouse Extension Figure 3–3 Connecting the Keyboard/Mouse Extension Cable Cable IS D N MLO-007542...
Page 52: Connecting The Keyboard And Mouse To The Keyboard/Mouse Extension Cable
Connecting the DEC 3000 Model 500X AXP Workstation Connect the keyboard cable and the mouse cable to the connector Step 3: Connect the block on the keyboard/mouse extension cable , as shown in Figure 3–4. The extension cable is provided so that the mouse Keyboard Cable and keyboard can be located away from the system unit.
Page 53 Connecting the DEC 3000 Model 500X AXP Workstation Attaching the universal strain relief strap to your monitor Step 4: Attach the Universal video cable can prevent the weight of the cable’s junction block from pulling the cables out of the connectors on the back of the Strain Relief monitor.
Page 54: Connecting The Universal Strain Relief Strap
Connecting the DEC 3000 Model 500X AXP Workstation Figure 3–5 Connecting the Universal Strain Relief Strap MLO-008592 Installing the System 3–9...
Page 55: Making Monitor Connectors
Connecting the DEC 3000 Model 500X AXP Workstation Complete the following steps to connect the monitor cables to the Step 5: Monitor Cables to back of the monitor. Monitor • Step for a color monitor. • Step for a monochrome or greyscale monitor. •...
Page 56: Connecting The Monitor Cords
Connecting the DEC 3000 Model 500X AXP Workstation Table 3–3 Connecting the Monitor Cords Connect the cable to a color monitor... Like this... MLO-010574 Connect the cable to a monochrome monitor... Like this... MLO-010662 Connect the monitor power cord... Like this... MLO-009415 Installing the System 3–11...
Page 57: Connecting The Monitor Video Cable
Connecting the DEC 3000 Model 500X AXP Workstation Connect the monitor video cable to the monitor port on the rear Step 6: Connect the of the system unit, as shown in Figure 3–6. Monitor Video Cable Figure 3–6 Connecting the Monitor Video Cable IS D N MLO-007544 3–12 Installing the System...
Page 58: Factory-Installed Software Sticker
Connecting the DEC 3000 Model 500X AXP Workstation If there is a sticker similar to the one shown in Figure 3–7 Yellow Sticker on Power covering the system power socket on the rear of the system unit, your system already has either the OpenVMS AXP or the DEC Socket OSF/1 AXP operating system, factory-installed on an internal ﬁxed disk.
Page 59: Connecting The System Power Cord To System
Connecting the DEC 3000 Model 500X AXP Workstation Connect the system power cord to the DEC 3000 Model 500X Step 7: Connect the AXP unit, as shown in Figure 3–8. The system power cord is the thicker of the two power cords shipped with your system, and is System Power specially keyed to ﬁt in the system power socket.
Page 60: Checking The Video Refresh Switch
Connecting the DEC 3000 Model 500X AXP Workstation Make sure that the power On/Off switch is in the Off (O) Step 8: Plug Cord Into position, and then plug the other end of the power cord into a power outlet of the correct voltage. Power Outlet Check to make sure the video refresh switch on the system Step 9: Check...
Page 61: Checking The Alternate Console Switch
Connecting the DEC 3000 Model 500X AXP Workstation Check to make sure the alternate console switch on the system Step 10: Check the Alternate unit is set to the correct position, which is to the right when you are using a monitor, as shown in Figure 3–10. Console Switch Figure 3–10 Checking the Alternate Console Switch IS D N...
Page 62: System Unit Cover Lock
System Unit Cover Lock System Unit Cover Lock Additional Your DEC 3000 Model 500X AXP workstation comes with a System Unit cover lock on the system unit to provide additional security. The Security system is shipped with a set of two keys attached to the top cover of the system unit, as shown in Figure 3–11.
Page 63 System Unit Cover Lock Recording the If there is a serial number engraved on the system unit keys, Serial Number record the number in case you lose the keys in the future. (See of the Keys Figure 3–11.) Record the serial number of the cover lock keys here: _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ What to Do if If you lose the keys to your sytem unit cover lock, you will...
Page 64: Locking The System Unit Cover
System Unit Cover Lock Locking the To lock the DEC 3000 Model 500X AXP unit, insert the key and Cover turn it clockwise, as shown in Figure 3–12. Figure 3–12 Locking the System Unit Cover IS D N MLO-007590 Installing the System 3–19...
Page 65: Checking Your Installation
Checking Your Installation Checking Your Installation An Installed Check your system against the diagram in Figure 3–13 to make Workstation sure that you have connected everything correctly. Figure 3–13 A Connected Workstation ISDN MLO-010459 3–20 Installing the System...
Page 66: Where To Go Next
Where to Go Next Where to Go Next Determine Your After you have completed the tasks in this chapter, refer to Next Step Table 3–4 for information on where to go next. Table 3–4 Where to Go Next If you want to... Go to...
Page 67: Connecting The System To A Network
Connecting the System to a Network Chapter Overview Introduction At some point, you may want to connect your DEC 3000 Model 500X AXP system to a network at your site. There are two parts to the task: making the hardware connections and establishing the networking software connection.
Page 68: Before You Begin
Before You Begin Before You Begin What You Before connecting your DEC 3000 Model 500X AXP system to a Should Do First network, you need to: 1. Turn off your system if it is already on. See Chapter 6. 2. Determine the network type at your site. 3.
Page 69: Required Network Cables
Before You Begin Available You can connect three different types of networking cables to Networks your DEC 3000 Model 500X AXP system: 1. AUI Ethernet 2. ThinWire Ethernet (by attaching a DECXM transceiver or a DESTA unit to the AUI Ethernet port) 3.
Page 70: Connecting To An Aui Ethernet Network
Connecting to an AUI Ethernet Network Connecting to an AUI Ethernet Network Procedure To connect your DEC 3000 Model 500X AXP system to an Overview AUI Ethernet network, sometimes referred to as thickwire or standard Ethernet, complete the steps in Table 4–2. Table 4–2 Steps for Connecting an AUI Ethernet Network Step Action...
Page 71: Connecting To An Aui Ethernet Network
Connecting to an AUI Ethernet Network Figure 4–1 Connecting to an AUI Ethernet Network IS D N MLO-007549 Push the sliding lock on the AUI Ethernet cable connector up, Step 3: Sliding using your ﬁnger. The sliding lock prevents the cable from Lock becoming disconnected.
Page 72: Connecting To A 10Base-T Network
Connecting to a 10BASE-T Network Connecting to a 10BASE-T Network Procedure To connect your DEC 3000 Model 500X AXP system to a Overview 10BASE-T network, sometimes referred to as a twisted-pair network, complete the following tasks. 1. Connect the 10BASE-T cable to the 10BASE-T port on the back of the system unit as shown in Figure 4–2, making sure that the cable is attached securely.
Page 73: Connecting A 10Base-T Network Cable
Connecting to a 10BASE-T Network Figure 4–2 Connecting a 10BASE-T Network Cable IS D N MLO-007548 Connecting the System to a Network 4–7...
Page 74: Connecting To A Thinwire Network
Connecting to a ThinWire Network Connecting to a ThinWire Network ThinWire You can connect your DEC 3000 Model 500X AXP system to Ethernet a ThinWire Ethernet network by attaching an Ethernet cable Connection (BNE4C–xx) to the AUI Ethernet port on the system unit, and Procedure then attaching a a DECXM transceiver (or a DESTA unit) to the cable.
Page 75: Connecting The Aui Ethernet Cable To The Decxm Transceiver Or A Desta Unit
Connecting to a ThinWire Network Connect an AUI Ethernet cable to the AUI port on the rear of Step 2: Ethernet Cable the system unit, shown in Figure 4–1 of this chapter. Step 3: Connect the other end of the AUI Ethernet cable to the AUI port on the DECXM transceiver , or a DESTA unit , as shown in...
Page 76: Connecting The Thinwire Cables And T-Connector To The Decxm Transceiver Or A Desta Unit
Connecting to a ThinWire Network Connect the ThinWire network cables to the T-Connector and Step 4: ThinWire then the T-connector to the DECXM transceiver , or a DESTA unit unit, as shown in Figure 4–4. Cables and T-Connector Figure 4–4 Connecting the ThinWire Cables and T-Connector to the DECXM Transceiver or a DESTA Unit MLO-010368 If your workstation is the last one on a ThinWire network, you...
Page 77: Terminating The Ethernet Connection
Connecting to a ThinWire Network Figure 4–5 Terminating the Ethernet Connection MLO-010369 For information on correct settings for your DECXM or DESTA unit, refer to Table 4–4 for documentation shipped with the units. Table 4–4 DECXM and DESTA Documentation For this transceiver or adapter...
Page 78: Setting And Verifying The Network Connection
Setting and Verifying the Network Connection Setting and Verifying the Network Connection After completing the hardware network connections to your After Cable DEC 3000 Model 500X AXP system, you must complete the Connections following tasks: 1. Set the network connection type. 2.
Page 79 Setting and Verifying the Network Connection You set the network type from console mode. To set the network Setting the Network Type type, complete the following steps: 1. Start your system as Chapter 5 describes. 2. If your system does not stop at the console prompt after the startup tests, press the halt button on the front of your system unit to display the console prompt (>>>).
Page 80: Completing The Network Connection
Setting and Verifying the Network Connection If there is an error message, check to make sure the cable is connected securely to the system unit, or see Chapter 12 for more information. Restarting Your To restart your operating system, enter the command at the boot Operating...
Page 81: Starting Up The System
Starting Up the System Chapter Overview Introduction Once you have installed your DEC 3000 Model 500X AXP workstation, and optionally connected to a network, you are ready to start the system. In This Chapter This chapter covers the following topics: •...
Page 82: Before You Begin
Before You Begin Before You Begin What You Before you start up your system, you should have already Should Have completed the following tasks: Done Already • The installation tasks described in Chapter 3. • The network connection steps described in Chapter 4 if your system is to be networked.
Page 83: Turning On The Dec 3000 Model 500X Axp System
Turning On the DEC 3000 Model 500X AXP System Turning On the DEC 3000 Model 500X AXP System Turning on Whenever you turn your system on, always turn on the system Your System unit last. in the Correct For example, if your system has a monitor or an expansion box Order connected to it, turn on the units in this order: 1.
Page 84: Steps For Starting Your System
Turning On the DEC 3000 Model 500X AXP System To start up the DEC 3000 Model 500X AXP workstation system, System Startup Procedure perform the steps in Table 5–1. Table 5–1 Steps for Starting Your System Step Description Turn the monitor power switch to the On position ( | ). Turn on the power switch to any other devices, such as a BA350 expansion box.
Page 85: Turning On The Dec 3000 Model 500X Axp System
Turning On the DEC 3000 Model 500X AXP System Figure 5–1 Turning On the DEC 3000 Model 500X AXP System MLO-007597 Starting Up the System 5–5...
Page 86: Reviewing The Startup Display
A display similar to the one in Figure 5–2 appears on the screen before the console prompt appears. The console prompt is three greater-than symbols (>>>). Figure 5–2 Startup Display DEC 3000 - M500 Digital Equipment Corporation System conducting power up tests. ---------------------------------------------------- Devnam Devstat...
Page 87: Startup Display Information
Reviewing the Startup Display Table 5–2 describes the startup display in more detail. Table 5–2 Startup Display Information Item Description Lists the revision level of the system board, the ﬁrmware revision numbers and the type of processor. ASIC Status of the two application-speciﬁc integrated circuits (ASICs), one on the system board and one on the I/O board.
Page 88: Starting A System With Factory-Installed Software
Starting a System with Factory-Installed Software Starting a System with Factory-Installed Software Factory-Installed If your system has factory-installed software (a yellow sticker Software was covering the power connector), the factory-installed software Procedure startup procedure will run the ﬁrst time you start your system. Factory-Installed For more information about using the factory-installed software Software...
Page 89: Openvms Axp Initial Startup Display
Starting a System with Factory-Installed Software If your system has the OpenVMS AXP operating system factory- OpenVMS AXP Initial Startup installed, you will see a display similar to the one shown in Figure 5–3 when you ﬁrst turn on your system and after the Screen system startup messages are completed.
Page 90: Openvms Axp Decwindows Motif Start Session Screen
Starting a System with Factory-Installed Software Figure 5–4 OpenVMS AXP DECwindows Motif Start Session Screen Start Session Username Password Clear Digital Equipment Corporation. 1988, 1991 All Rights Reserved. ZK−3620A−GE Screen Prompt: Your Input: Username: Type SYSTEM, and press to get to the Return next prompt.
Page 91: Dec Osf/1 Axp Initial Startup Display
Starting a System with Factory-Installed Software If your system has the DEC OSF/1 AXP operating system DEC OSF/1 AXP Initial factory-installed, you will see a display similar to the one shown in Figure 5–5 when you ﬁrst turn on your system and after the Startup Screen system startup messages are completed.
Page 92: Dec Osf/1 Axp Decwindows Motif Start Session Screen
Starting a System with Factory-Installed Software Log In to Your After the DEC OSF/1 AXP FIS procedure completes, you can log System in to your system by entering the necessary information at the DECwindows Motif Start Session screen, show in Figure 5–6. Figure 5–6 DEC OSF/1 AXP DECwindows Motif Start Session Screen D E C O S F / 1 : m y .
Page 93: Loading Operating System Software
Loading Operating System Software Loading Operating System Software If your system was not preconﬁgured with an internal ﬁxed disk Factory-Installed drive, you do not have factory-installed software on your system. Software To install the operating system, you must start your system and load your operating system software from a compact disc.
Page 94: Where To Go Next
Where to Go Next Where to Go Next After Your Once your DEC 3000 Model 500X AXP system has started, use System Starts Table 5–5 to determine what to read next. Table 5–5 Where to Go Next If you want to... Go to...
Page 95: Turning Off The System
Turning Off the System Chapter Overview Introduction This chapter describes the steps you should take to turn off your system. In This Chapter This chapter covers the following topics: • Before You Begin • Task Overview • Shutting Down the System •...
Page 96: Before You Begin
Before You Begin Before You Begin What You Before turning off your system, determine the current status of Should Do First your system, as Table 6–1 describes. Table 6–1 Current System Status If your system is... Then you should... Networked, or part of a See your system manager before cluster shutting down your system.
Page 97: Task Overview
Task Overview Task Overview System Table 6–2 gives an overview of the steps involved in shutting Shutdown down your DEC 3000 Model 500X AXP system. Steps Table 6–2 Steps to Shutting Down Your System Step Action Shut down the operating system (if it is running). Turn off the hardware.
Page 98: Turning Off The System Unit
Shutting Down the System After shutting down the operating system software, you can turn Step 2: Turn Off the off the hardware by completing the following steps. Hardware 1. Turn off (O) the system unit by pressing the On/Off switch, Figure 6–1.
Page 99: Halting The System
Halting the System Halting the System When to Halt While turning off the hardware usually requires that you ﬁrst the System run the operating system shutdown procedures, it may be necessary to halt your system for other reasons. Halting the system returns control from program mode (operating system) to the console mode, and displays the console prompt (>>>).
Page 100: Pressing The Halt Button
Halting the System Pressing the To halt the system, locate the halt button on the front of the Halt Button system unit, press it once and release it, as shown in Figure 6–2. Figure 6–2 Pressing the Halt Button Line MLO-007497 6–6 Turning Off the System...
Page 101: System Halt Message
Halting the System When you press the halt button, you may see a system halt System Halt Display message similar to the one shown in Figure 6–3. Figure 6–3 System Halt Message >>> ?02 EXT HLT PC= 00000000.20000000 PSL= 00000000.00001F00 This message indicates that the halt button has been pressed.
Page 102 Halting the System Returning to To return to program mode of your operating system, enter the Program Mode continue command as follows: >>>continue Return Press the keys to remove the console display area Ctrl from the top of your screen and return to a full DECwindows Motif display.
Page 103: Maintaining The System
Maintaining the System Chapter Overview Introduction While your DEC 3000 Model 500X AXP system is designed to function in a range of environmental conditions, it is an electrical device that should be treated with care and maintained properly. Correct use and maintenance of your system unit, monitor, keyboard, and mouse not only ensures that the system functions properly, but also helps avoid more serious problems that could cause permanent damage.
Page 104: Before You Begin
Before You Begin Before You Begin What You Before performing any maintenance tasks, take these steps: Should Do 1. Complete the tasks outlined in Chapter 6 to turn off your First system. 2. Prepare any cleaning materials you may need. You can then complete your system maintenance tasks.
Page 105 Maintaining the System Unit and Keyboard Liquid on the If you inadvertently spill liquid on the system unit and it goes System Unit inside, turn off the system as soon as possible and contact your Digital service representative as indicated in Chapter 12. Accidental While care should be taken not to spill food or liquid on the Spills on the...
Page 106: Cleaning The Monitor
Cleaning the Monitor Cleaning the Monitor To clean the monitor screen, follow these steps: Cleaning Procedure Step Action Result or Comment Turn the monitor power The monitor is powered switch to the off position (O). off. Using any reputable Do not spray the cleaner household glass cleaner, directly onto the monitor spray the cleaner onto a soft...
Page 107: Removing/Replacing The Mouse Cover Plate
Cleaning the Mouse If the arrow or pointer on your screen does not move freely as When to Clean the Rubber Ball you direct it with the mouse, you may need to clean the rubber ball inside the mouse as Table 7–1 describes. Table 7–1 Steps for Cleaning the Mouse Step Description...
Page 108: Removing The Front Access Door
Removing the Front Access Door Removing the Front Access Door Procedure to If you wish to remove the front access door to have improved Remove Front access to the audio ports, halt switch and indicator lights, follow Access Door the steps listed in Table 7–2 and see Figure 7–2. Table 7–2 Steps to Remove the Front Access Door Step Procedure...
Page 109: Removing The Front Access Door
Removing the Front Access Door Figure 7–2 Removing the Front Access Door MLO-010461 Maintaining the System 7–7...
Page 110: Part Ii Advanced Operations
Part II Advanced Operations Part II describes how to perform advanced operations with the DEC 3000 Model 500X AXP system. This part includes the following chapters: Chapter Title Using Console Commands Changing Environment Variables Using the Password Security Feature Using an Alternate Console...
Page 111: Using Console Commands
Using Console Commands Chapter Overview Introduction This chapter explains how to use the DEC 3000 Model 500X AXP system in console mode and describes some of the available console commands. In This Chapter This chapter covers the following topics: • Before You Begin •...
Page 112: Before You Begin
Before You Begin Before You Begin What You Before using any console commands, you should complete these Should Do First tasks: • Put your system in console mode. If your system is not displaying the >>> prompt, refer to Chapter 6 to shut down your operating system and/or halt your system.
Page 113: Modes Of System Operation
Modes of System Operation Modes of System Operation Two Modes of Your DEC 3000 Model 500X AXP can run in either of two modes: Operation 1. Console mode 2. Program mode Console Mode: In console mode, the system operates under the control of the Deﬁnition console subsystem, rather than the operating system.
Page 114: Console Mode User Interface
Console Mode User Interface Console Mode User Interface Console The console mode user interface is made up of the following Interface elements: Components • Console prompt • Special keys and control characters • Console commands The console mode prompt looks like this: Console Prompt >>>...
Page 115: Supported Keys And Control Characters
Console Mode User Interface Table 8–1 Supported Keys and Control Characters Key or Control Character Function Return The Return key executes the command that you enter at the console prompt. < The delete key deletes one character to the left of the current command line position.
Page 116: Console Commands
Console Commands Console Commands Levels of Console commands can be divided into two groups: Commands • Advanced • Basic Advanced It should rarely be necessary for you to use the advanced Console console commands. Table 8–2 provides a brief explanation of the Commands List advanced commands and tells where to ﬁnd information about using them.
Page 117: Basic Console Commands
Console Commands All of the basic commands are described in this document. Basic Console Commands List Table 8–3 lists the basic commands and where you can ﬁnd information about using them. Table 8–3 Basic Console Commands Command Function boot Starts the operating system or other The boot Command loadable software continue...
Page 118: The Boot Command
The boot Command The boot Command Description command initializes the system and starts the boot boot program, which loads and starts the operating system software. Issue the command using the following syntax: Command boot Syntax >>> boot <-flags> <-filename> boot_device Return Command command and its parameters are described in...
Page 119: Device Naming Conventions
The boot Command You can override any current default settings by specifying a Overriding the Default Boot parameter with the boot command, for example: Flag Value >>> boot -fi "myboot.com" Return The parameter you specify overrides any current default settings, but does not change the default values stored as environment variables.
Page 120 The boot Command Example: The following example indicates the command to boot the OpenVMS AXP OpenVMS AXP operating system without any ﬂags from a ﬁxed boot Command disk drive: >>> boot dka100 Return The device name elements in this boot command are deﬁned as follows: •...
Page 121: The Continue Command
The continue Command The continue Command Description command returns the system to operating system continue level after console mode has been invoked. This command is not applicable for systems running the DEC DEC OSF/1 OSF/1 AXP operating system. You can halt the system, enter AXP Operating System console commands, and then return to program mode using the...
Page 122: The Help Command
The halt Command Issue the command as follows: Command halt Syntax >>> halt Return The system halts and the following message displays: ?2E HLTD >>> The help Command Description command displays a brief list of console commands, help parameters, and qualiﬁers. You can specify one of the following topics with the command, to display speciﬁc information: help...
Page 123: The Help Advanced Command
The help Command The following command indicates how to obtain help on the Command show Example command: >>> help show Return The system responds with the following display: PRINTENV | SHOW { AUTO_ACTION | BOOTDEF_DEV BOOT_OSFLAGS | BOOT_RESET | CONFIG DEVICE DIAG_LOE | DIAG_QUICK...
Page 124: The Set Or Setenv Command
The help advanced Command When you issue the command, your system Command help advanced Example displays a list of topics similar to the following: BOOT [- FL <bflg> ] [-FI <filnam> ] <devlist> CONTINUE DEPOSIT [{-B | -W | -L | -Q | -A }][{-PM | -VM }][-G][-U][-N:<n>] [{<addr>...
Page 125: The Show Or Printenv Command
The show or printenv Command The show or printenv Command Description command provides information about the show printenv current setting for one or all environment variables. Entering without a parameter displays a list of all show printenv current environment variable settings. Command Issue the command as follows:...
Page 126: The Test Command
The test Command The test Command Command command lets you run diagnostic tests on the test Description components listed in Table 8–6: Table 8–6 Diagnostic Tests Test Name Device Tested ASIC Application-speciﬁc integrated circuit Memory Non-volatile RAM Integral two-dimensional graphics Serial communications controller Network interface (Ethernet) SCSI...
Page 127: Changing Environment Variables
Changing Environment Variables Chapter Overview Introduction Environment variables are ﬁrmware parameters that can be changed to suit your speciﬁc system needs. You set environment variables while your system is in console mode. Your system is shipped with default values set for all available environment variables.
Page 128: Before You Begin
Before You Begin Before You Begin What You Before changing any environment variables, you should complete Should Do these tasks: First • Put your system in console mode. If your system is not displaying the >>> prompt, refer to Chapter 6 to shut down your operating system, and/or halt your system.
Page 129 Available Environment Variables Table 9–1 Environment Variables Variable Description Default auto_action Speciﬁes the action the console should take any BOOT time the system is turned on. bootdef_dev Sets the default boot device. {null} boot_osflags Sets the boot ﬂags. This environment variable is 0, 0 usually operating system-dependent.
Page 130: Displaying Current Environment Variables
Displaying Current Environment Variables Displaying Current Environment Variables Using the show You can use the command to display one or all of the show Command environment variables in Table 9–1. Displaying To display a list of the current values for all environment Current variables, enter the show...
Page 131: Parameters For Setting Startup Action
Changing the Default Startup Action (auto_action) Changing the Default Startup Action (auto_action) Description environment variable determines the default auto_action startup action–the action the console takes any time the system is halted by software (not by pressing the halt button) or turned Available Table 9–2 lists the three different startup actions you can specify Settings for...
Page 132: Changing The Default Startup Action (Auto_Action)
Changing the Default Startup Action (auto_action) The default setting for the environment variable Default Setting auto_action depends on whether your system is preconﬁgured at the factory with factory-installed software. All preconﬁgured systems are set to BOOT, all other systems are set to HALT. To set the environment variable, enter the following Command...
Page 133: Changing The Default Boot Device (Bootdef_Dev)
Changing the Default Boot Device (bootdef_dev) Changing the Default Boot Device (bootdef_dev) Description environment variable determines the default bootdef_dev boot device, or devices, from which the system attempts to boot. The system boots from the default boot device each time it is turned on (if is set to boot or restart), or each time auto_action...
Page 134: The Show Device Display
Changing the Default Boot Device (bootdef_dev) To set the environment variable, enter the following Command bootdef_dev Syntax command: bootdef_dev >>> set device Return Enter the device from which you want your system to boot. If you do not know which devices your system contains, enter the command as the next section explains.
Page 135: Changing The Default Diagnostic Startup Mode (Diag_Quick)
Changing the Default Boot Device (bootdef_dev) You can set the environment variable so that the Command bootdef_dev Example Using systems tries to boot from a list of devices, rather than from a single device. a Device List To set the environment variable to a list of devices, bootdef_dev enter a command similar to the following, substituting your...
Page 136: Changing The Default Keyboard Language (Language)
Changing the Default Diagnostic Startup Mode (diag_quick) To set the environment variable, enter the following Command diag_quick Syntax command. The system responds as shown. >>> set diag_quick on Return DIAG_QUICK = ON >>> Using the on parameter changes the default setting. Changing the Default Keyboard Language (language) Description environment variable sets the console keyboard...
Page 137 Changing the Default Keyboard Language (language) The system displays a list of languages, each with a designated Command Example number. To set the language environment variable to Svenska, for example, you would enter 14 as shown in the example. set language >>>...
Page 138: Using The Password Security Feature
Using the Password Security Feature Chapter Overview Introduction The DEC 3000 Model 500X AXP system password security feature lets you prevent unauthorized personnel from accessing privileged console commands system. In This Chapter This chapter covers the following topics: • Before You Can Use This Chapter •...
Page 139: Before You Can Use This Chapter
Before You Can Use This Chapter Before You Can Use This Chapter Important: In order to use the password security feature, your system Secure Console must be in secure console mode, with the secure system Mode jumper inside the system unit enabled. Your DEC 3000 Model 500X AXP system is shipped from the factory with this secure system jumper disabled.
Page 140: Before You Begin
Before You Begin Before You Begin What You Before using the password security feature, you should complete Should Do First the following tasks: • Put your system in console mode. If your system is not displaying the >>> prompt, refer to Chapter 6 to halt your system.
Page 141: Console Command Access
Before You Begin List of Table 10–1 lists both privileged and nonprivileged console Privileged commands. Commands Table 10–1 Console Command Access Privileged Commands Nonprivileged Commands (with parameters) (with no parameters) boot boot deposit login (to allow password entry to the privileged state) (if you inadvertently examine continue...
Page 142: Task Overview
Task Overview Task Overview Making your DEC 3000 Model 500X AXP system secure requires Steps to software and hardware tasks. Table 10–2 describes the steps Making the System Secure required to secure your system. Table 10–2 Steps to Making the System Secure Step Description Enter a password...
Page 143: Entering A Password
Entering a Password Table 10–3 Entering a Password Enter this command: System responds... >>> PSWD1> set password PSWD1> new_password PSWD2> Return PSWD2> new_password >>> Return As you enter the password, what you type does not display on the screen. If the two passwords you entered match, your password is preserved in nonvolatile memory, which means that the system saves your password value even when the system unit is turned off.
Page 144: Enabling System Security
Enabling System Security Enabling System Security Once you have entered and conﬁrmed your password, you must Enable Secure enable the password security feature by following the steps listed Environment Variables in Table 10–4. Table 10–4 Enabling System Security Step Description Check the current status of the password security feature by entering the command at the console...
Page 145: Forgetting The Password
Forgetting the Password Forgetting the Password Erase the If you forget your password, you must complete the steps in Current Table 10–5 to erase your password and regain access to your Password system. Table 10–5 Steps to Access System Step Description Make sure the secure system jumper is in the disabled position.
Page 146: Disabling Or Changing The Password
Disabling or Changing the Password Disabling or Changing the Password Disabling the To disable the password security feature, enter the login Password command and your password. Then enter the following command at the console prompt: set secure off >>> The system responds with the following display: SECURE = OFF To change the password, enter the commands listed in Changing the...
Page 147: Using An Alternate Console
Using an Alternate Console Chapter Overview Introduction The alternate console feature of your system lets you direct console input and output from a monitor to another device, such as a terminal. In This Chapter This chapter covers the following topics: •...
Page 148: Before You Begin
Before You Begin Before You Begin What You If you do not understand the alternate console feature, read the Should Know next section, Using the Alternate Console Feature , and then Beforehand return to Table 11–1 to determine the status of your system and where to go next.
Page 149: Using The Alternate Console Feature
Using the Alternate Console Feature Using the Alternate Console Feature When to Use The alternate console feature lets you direct console output to an an Alternate output device such as a terminal or a printer. Possible reasons Console for using an alternate console are these: •...
Page 150: Attaching A Device To The Alternate Console/Printer Port
Using the Alternate Console Feature To connect a terminal or printer as an alternate console device, Step 1: Connect a connect the terminal or printer cable to the alternate console/ printer port on the system unit as shown in Figure 11–1. Terminal or Printer Figure 11–1 Attaching a Device to the...
Page 151: Changing The Alternate Console Switch
Using the Alternate Console Feature The alternate console switch on the rear of the system unit Step 2: Change the Alternate directs console output to one of two destinations: a monitor or an alternate console device, such as a terminal or a printer. Console Switch To direct console output to a console device, the alternate console switch should be set to the left as shown in Figure 11–2.
Page 152 Using the Alternate Console Feature If you were using a monitor to display console output before you Step 3: Redirect connected an alternate console device, you must restart your system to redirect console output. (Restarting the system is Console Output sometimes referred to as power cycling the system.) If you do not restart your system, the console output will not display on the terminal or printer you connected.
Page 153: Part Iii Handling Problems
Part III Handling Problems Part III describes how to handle problems with the DEC 3000 Model 500X AXP system. This part includes the following chapters: Chapter Title Identifying a Problem Running Diagnostic Tests...
Page 154: Identifying A Problem
Identifying a Problem Chapter Overview Introduction Though your DEC 3000 Model 500X AXP system is a high- quality, thoroughly tested product, it is also an electrical device that may exhibit problems on occasion. If you are experiencing problems with your system, this chapter will help you identify and possibly ﬁx the problem.
Page 155: Before You Begin
Before You Begin Before You Begin Two Ways to There are two ways to solve problems with the DEC 3000 Model Solve System 500X AXP system: Problems 1. Use the chapters in Part III of this manual to help identify and possibly ﬁx the problem yourself.
Page 156: Task Overview
Task Overview Task Overview Table 12–2 describes the steps required to identify and possibly Steps to ﬁx system problems. Identifying a Problem Table 12–2 Steps to Resolving Problems Step Description Determine type of problem. Locate problem in troubleshooting tables. Follow suggested actions to resolve problem. If unable to resolve problem, see Chapter 13.
Page 157: Determining Type Of Problem
Determining Type of Problem Determining Type of Problem Types of The following sections describe various problems and their System possible causes, as well as some corrective actions that you can Problems take. If you cannot isolate the problem, or if the corrective actions do not resolve the problem, see the section Reporting Problems to Digital Services .
Page 158: Type Of Problem
Determining Type of Problem Table 12–3 Type of Problem This section... Describes these problems... Startup Problems Power indicator light off No startup display Error message in startup display Boot failure Errors in the show Command Error in Command show config Command show device Error in...
Page 159: Startup Problems
Startup Problems Startup Problems There are many different causes of system startup problems. Overview Locate the problem you are having in the following sections. Power Indicator If the power indicator light does not come on when you turn on Light Off your system, see Table 12–4.
Page 160: Power Indicator Light
Startup Problems Figure 12–1 Power Indicator Light MLO-008922 Identifying a Problem 12–7...
Page 161: Missing Startup Display
Startup Problems If there is no startup display after one minute when you turn on No Startup Display your system, see the possible causes in Table 12–5. Table 12–5 Missing Startup Display Possible Cause Corrective Action Monitor is not plugged in. Plug the monitor power cord into a power outlet of the correct voltage.
Page 162: Startup Display With Error
System power up OK message. Figure 12–2 shows a startup display with an error message. Figure 12–2 Startup Display with Error DEC 3000 - M500 Digital Equipment Corporation System conducting power up tests. ---------------------------------------------------- Devnam Devstat...
Page 163: Startup Error Codes
Startup Problems Table 12–6 Startup Error Codes If ?? appears next to this component... This item may be loose or missing... Ethernet loopback connector or cable Keyboard/mouse cable to keyboard/ mouse port Keyboard or mouse to keyboard/mouse connector block If an error indicator appears next to one of the Devnam items listed above, check the appropriate cable or connector to make sure it is connected securely.
Page 164: Startup Without Booting
Startup Problems Boot Failure If your system does not boot the operating system after completing system startup tests, see Table 12–7. Table 12–7 Startup Without Booting Possible Cause Corrective Action The default startup action Change default startup action as environment variable is set to Chapter 9 describes.
Page 165: Interpreting The Show Command Display
Interpreting the show Command Display Interpreting the show Command Display Your system includes various elements: components, memory Overview modules, and optional devices. The console commands test show your system and display the status of these elements. Table 12–8 lists some of the show console commands and the information each provides:...
Page 166: Conﬁguration Display With Error
Error Display an error. Figure 12–3 Conﬁguration Display with Error show config >>> Return DEC 3000 - M500 Digital Equipment Corporation VPP PAL X4.18-82000101 - Built on 10-MAR-1992 00:00:00.00 TCINFO DEVNAM DEVSTAT ------ -------- --------- OK KN15-AA-V1.x-SO86-IO62-DECchip 21064 P3.0...
Page 167: The Show Conﬁg Display Described
Interpreting the show Command Display Elements in the command displays three columns of information show config show conﬁg described in Table 12–9. Display Table 12–9 The show conﬁg Display Described Display Heading Description TCINFO TURBOchannel device information. Information next to the TCx component indicates which TURBOchannel option is installed and the slot number it occupies.
Page 168: The Show Device Display
Interpreting the show Command Display The show command provides a list of all installed devices show device device Display on your system, including information about the type of device, its write/read capabilities, its capacity, and the device name. Figure 12–4 shows an example of a command show device display.
Page 169: The Show Device Display Described
Interpreting the show Command Display Elements in the command displays eight columns of information show device show device described in Table 12–10. Display Table 12–10 The show device Display Described Display Heading Description BOOTDEV The boot device name. In this example, the boot device name of the RRD42 compact disc drive is DKA400.
Page 170 Interpreting the show Command Display Interpreting the The information presented in the display should show device show device correspond to the devices that are installed in your system. For Display instance, if you install a new drive in your system, that drive should be listed on the display after you complete show device...
Page 171: System Device Errors
Interpreting the show Command Display The show error command displays speciﬁc information about any show error Command error that is occurring within your DEC 3000 Model 500X AXP system. Table 12–11 lists the devices that the command show error provides information about. Table 12–11 System Device Errors Test Name Device Tested...
Page 172: The Show Error Display
Interpreting the show Command Display The show error Figure 12–5 shows an example of a command show error Display indicating a device that is failing. Figure 12–5 The show error Display >>>show error Return ? 003 SCC 0x0050 ? T-ERR-SCC-LK401 - 0 char rcvd T-STS-SCC-LK401 - char = 700 Elements in If any errors are detected, the...
Page 173: The Show Memory Display
Interpreting the show Command Display The show command displays information about all of show memory memory the memory in your system. This command lists a line of Command information about each memory bank. Note that the display will not indicate an error found in memory. You can only display memory errors using the or the command.
Page 174: Display Problems
Display Problems Display Problems If there appears to be some problem with your monitor display, Overview try to locate the problem in this section. If your monitor displays diagnostic startup tests when you turn Cursor in Corner of on your system, but then displays only the cursor in the lower left-hand corner of the screen (rather than displaying the system Screen startup test information), the alternate console switch is in the...
Page 175: Monitor Display Problems
Display Problems Distorted If your monitor is displaying information but appears distorted Display on or unclear, see the possible causes in Table 12–13. Monitor Table 12–13 Monitor Display Problems Possible Cause Corrective Action If your monitor has a total Turn the monitor power switch to the of six connectors, marked off (O) position.
Page 176: Monitor Display Problems
Display Problems No Display on If your monitor does not display information after system Monitor startup, see Table 12–14. Table 12–14 Monitor Display Problems Possible Cause Corrective Action Monitor is not plugged in. Plug the monitor power cord into a power outlet of the correct voltage.
Page 177: Daily Operations Problems
Daily Operations Problems Daily Operations Problems The problems described in the next sections can occur during Overview normal day-to-day operations. Pointer Missing If the mouse or optional tablet pointer does not appear on the from Screen screen, or if the monitor does not respond to your pointing device commands, see Table 12–15.
Page 178: Scsi Device Problems
Daily Operations Problems SCSI Device Problems If you are having trouble with a SCSI device, such as an internal Overview disk drive, or a tape drive in an expansion box, locate the problem in the next sections. For speciﬁc information about your SCSI device, refer to the documentation that was shipped with your system, or in the case of an option, with the option kit.
Page 179: Installed Software Problems
SCSI Device Problems If you know that the operating system is installed on the Software on Disk Drive installed disk drive, but you cannot boot the operating system software, see Table 12–18. Does Not Boot Table 12–18 Installed Software Problems Possible Cause Corrective Action Default boot device is set...
Page 180: Software On Diskette Problems
SCSI Device Problems Unable to If you are having problems with software installed on a diskette, Access or the system is displaying disk read or write errors, see Diskette Drive Table 12–19. Table 12–19 Software on Diskette Problems Possible Cause Corrective Action No diskette is in the diskette Insert a software diskette.
Page 181: Network Problems
Network Problems Network Problems If you are having trouble with your network, locate the problem Overview in this section. NI Error If an error message is displayed next to the identiﬁer ‘‘NI’’ in the Message device name column in the startup display or when verifying or in Screen testing the Ethernet connection, see Table 12–20.
Page 182: Where To Go Next
Network Problems Unable to Boot If you are unable to boot from the network, but there is no error from Network message on the system startup display, see Table 12–21. Table 12–21 Problems When Booting from the Network Possible Cause Corrective Action Local network problem.
Page 183: Running Diagnostic Tests
Running Diagnostic Tests Chapter Overview Introduction This chapter contains information about running diagnostic tests and contacting Digital Services. Diagnostic tests can help you identify the speciﬁc part or module that is causing errors in your system. This chapter covers the following topics: In This Chapter •...
Page 184 Before You Begin Before You Begin Purpose of If you cannot locate and/or resolve the system problem using Tests the troubleshooting tables in Chapter 12, you can run diagnostic tests. Diagnostic tests can help to identify the source of a problem and provide speciﬁc information to present to your Digital service representative over the telephone.
Page 185: Steps To Diagnostic Tests
Task Overview Task Overview Table 13–1 summarizes the steps to perform when running Steps to diagnostic tests in order to identify or resolve a system problem. Running Diagnostic Tests Table 13–1 Steps to Diagnostic Tests Step Procedure Run the diagnostic test on the component, module or device that is causing an error.
Page 186 Running Diagnostic Tests Running Diagnostic Tests Diagnostic If an error message is displayed next to a device name when you Tests issue one of the commands described in Chapter 12, you show can test the device listed in the error message by using the test command.
Page 187: Scc Diagnostic Test Display
Running Diagnostic Tests Using the test Depending on the way you enter the command, you can run test Command a single test or multiple tests on a component. Single Test Use the following syntax to run a single test: Syntax >>>...
Page 188: Scc Test Display With Error
Running Diagnostic Tests Example If a diagnostic test fails, a display similar to the one shown Diagnostic Test in Figure 13–2 appears, containing information important to with Error helping you determine the source of the problem. Figure 13–2 SCC Test Display with Error >>>...
Page 189: Initializing Your System
Running Diagnostic Tests Figure 13–3 Initializing Your System >>> init Return INIT-S-CPU... INIT-S-RESET_TC... INIT-S-ASIC... INIT-S-MEMO... INIT-S-NVR... INIT-S-CXT... INIT-S-SCC... INIT-S-NI... INIT-S-SCSI... INIT-S-ISDN... >>> If the problem with your system has been ﬁxed, after you initialize your system, you should be able to issue the show command and not see any errors listed in the screen config...
Page 190: Recording The Diagnostic Display Light Pattern
Recording the Diagnostic Display Light Pattern Recording the Diagnostic Display Light Pattern Diagnostic On the front of the system unit, there are two diagnostic display Display Lights lights, as shown in Figure 13–5. Location Figure 13–5 Position of Diagnostic Display Lights Line MLO-007570 The diagnostic display lights can provide your Digital service...
Page 191: Console Mode Diagnostic Lights
Recording the Diagnostic Display Light Pattern Understanding During system startup, the diagnostic display lights ﬂash on the Diagnostic an array of different numbers and letters as the system startup Lights tests are performed. The numbers on the display are not random.
Page 192: Reporting Problems To Digital Services
Reporting Problems to Digital Services Reporting Problems to Digital Services How to If you are able to locate the source of the system problem, run a Continue test, and initialize the system, but are still having problems with your DEC 3000 Model 500X AXP system, you should contact your Digital service representative.
Page 193: Serial And Model Numbers
Reporting Problems to Digital Services Figure 13–7 Serial and Model Numbers Line MLO-008571 2. Fill in the status checklist on the Handling Problems Worksheet at the end of this chapter. 3. Note the problem, possible causes if you know them, and solutions suggested in the previous sections.
Page 194: Telephone Numbers Of Digital Support Centers
Reporting Problems to Digital Services Table 13–3 lists the telephone numbers for contacting a Digital Digital Support Center Contact service representative at your Digital support center. Numbers If a Digital support center for your area is not listed below, please contact your local Digital ofﬁce for assistance. Table 13–3 Telephone Numbers of Digital Support Centers Country Telephone Number...
Page 195: Connecting The 10Base-T Loopback Connector
Reporting Problems to Digital Services If your Digital service representative requests that you connect 10BASE-T Loopback the 10BASE-T loopback connector, connect it as shown in Figure 13–8. Connector Figure 13–8 Connecting the 10BASE-T Loopback Connector IS D N MLO-009713 Running Diagnostic Tests 13–13...
Page 196: Connecting The Alternate Console/Printer Loopback Connector
Reporting Problems to Digital Services Alternate If your Digital service representative requests that you connect Console/Printer the alternate console/printer loopback connector, connect it as Loopback shown in Figure 13–9. Connector Figure 13–9 Connecting the Alternate Console/Printer Loopback Connector IS D N MLO-009413 13–14 Running Diagnostic Tests...
Page 197: Connecting The Modem Loopback Connector
Reporting Problems to Digital Services Modem If your Digital service representative requests that you Loopback connect the modem loopback connector, connect it as shown Connector in Figure 13–10. Figure 13–10 Connecting the Modem Loopback Connector IS D N MLO-009418 Running Diagnostic Tests 13–15...
Page 198: Handling Problems Worksheet
Handling Problems Worksheet Handling Problems Worksheet Taking Notes Use the worksheet on the next page to record system information. After your have recorded all system information indicated on the worksheet, have the sheet available when you call your Digital service representative. 13–16 Running Diagnostic Tests...
Page 199 Handling Problems Worksheet DEC 3000 AXP Handling Problems Worksheet DEC service representative telephone number: Model (circle one): 500S Serial #: System Status (indicate which applies): Item: System plugged into outlet Power indicator light lit Diagnostic display lights lit* Monitor power light lit Keyboard working Mouse working Console prompt appears...
Page 200 Part IV Appendixes Part IV provides technical and other information about your system. This section includes the following appendixes: Appendix Title Hardware Speciﬁcations Port Pin-outs European Economic Community (EEC) Considerations Associated Documents Special Information for PTT Network Users...
Page 201: System Unit Dimensions: Pedestal
Hardware Speciﬁcations Appendix Overview Introduction This appendix lists the hardware speciﬁcations for your DEC 3000 Model 500X AXP system. In This This appendix covers the following topics: Appendix • System Unit Dimensions: Pedestal, Table A–1. • System Unit Dimensions: Rackmount, Table A–2. •...
Page 202: System Unit Dimensions: Rackmount
System Speciﬁcations System Speciﬁcations System Unit Table A–1 lists the dimensions of the DEC 3000 Model 500X Dimensions: AXP pedestal system. Pedestal Table A–1 System Unit Dimensions: Pedestal Weight Height Width Depth 34.92–42.18 kg 62.74 cm 33.66 cm 75.44 cm (77–93 lb) (24.7 in) (13.25 in)
Page 203: General System Speciﬁcations
System Speciﬁcations Table A–4 lists speciﬁcations of the DEC 3000 Model 500X AXP General System Speciﬁcations system components. Table A–4 General System Speciﬁcations Processor DECchip 21064 CMOS-4 KN15 CA Alpha microprocessor, with 8 KB data cache, 8 KB instruction cache and ﬂoating-point unit, running at 200 MHz, 5 nanoseconds.
Page 204: System Environmental Speciﬁcations
System Speciﬁcations Environmental Table A–5 provides information about the environmental Limitations conditions in which the DEC 3000 Model 500X AXP system can operate. Table A–5 System Environmental Speciﬁcations Nonoperating Conditions, Packaged Temperature range –40°C to 66°C (–40°F to 151°F) Relative humidity 10% to 95% (noncondensing) Altitude 0 to 3600 m (0 to 12,000 ft)
Page 205 System Speciﬁcations Table A–5 (Cont.) System Environmental Speciﬁcations Operating Conditions Temperature range 10°C to 40°C (50°F to 104°F) Temperature change rate 11°C per hour (20°F per hour) maximum Relative humidity 10% to 90% (noncondensing, no diskette) Maximum altitude 2000 m (6562 ft) Maximum wet bulb 28°C (82°F) temperature...
Page 206: Appendix Overview
Port Pin-outs Appendix Overview Introduction This appendix is for users who want to connect communications devices to their system. The tables in this appendix explain the functions of the pins on the system unit ports. In This This appendix covers the following topics: Appendix •...
Page 207: Alternate Console/Printer Port
Alternate Console/Printer Port Alternate Console/Printer Port Alternate Figure B–1 shows the pin layout for the alternate console/printer Console/Printer port. Port Diagram Figure B–1 Alternate Console/Printer Port MLO-008613 Alternate Table B–1 describes pin usage for the alternate console/printer Console/Printer port. Port Pin-outs Table B–1 Alternate Console/Printer Port Pin-outs Description Data terminal ready...
Page 208: Synchronous/Asynchronous Communications Port Pin-Outs
Synchronous/Asynchronous Communications Port Synchronous/Asynchronous Communications Port Synchronous/ Figure B–2 shows the pin layout for the Asynchronous synchronous/asynchronous communications port. Communication Port Diagram Figure B–2 Synchronous/Asynchronous Communications Port MLO-008585 Table B–2 describes pin usage for the synchronous/asynchronous Synchronous/ Asynchronous communications port. Communications Port Pin-outs Table B–2 Synchronous/Asynchronous Communications Port...
Page 209 Synchronous/Asynchronous Communications Port Table B–2 (Cont.) Synchronous/Asynchronous Communications Port Pin-outs Source Signal CCITT Description Modem/printer Carrier detector Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used KN15 108.2 Data terminal ready Not used...
Page 210: External Scsi Port
External SCSI Port External SCSI Port External SCSI Figure B–3 shows the pin layout for the external SCSI port. Port Diagram Figure B–3 External SCSI Port MLO-008586 External SCSI Table B–3 describes pin usage for the external SCSI port. Port Pin-outs Table B–3 External SCSI Port Pin-outs Description Description...
Page 211 External SCSI Port Table B–3 (Cont.) External SCSI Port Pin-outs Description Description Chassis ground Chassis ground Not used Terminal power Chassis ground Chassis ground Chassis ground Chassis ground Chassis ground SCSI bus ATN Chassis ground Chassis ground Chassis ground SCSI bus BSY Chassis ground SCSI bus ACK Chassis ground...
Page 212: Keyboard/Mouse Or Tablet Port
Keyboard/Mouse or Tablet Port Keyboard/Mouse or Tablet Port Keyboard/Mouse Figure B–4 shows the pin layout for the keyboard/mouse port. or Tablet Port Diagram Figure B–4 Keyboard/Mouse or Tablet Port MLO-008584 Keyboard/Mouse Table B–4 describes pin usage for the keyboard/mouse port. or Tablet Port Pin-outs Table B–4 Keyboard/Mouse or Tablet Port Pin-outs...
Page 213: Aui Ethernet Port Pin-Outs
AUI Ethernet Port AUI Ethernet Port AUI Ethernet Figure B–5 shows the pin layout for the AUI Ethernet port. Port Diagram Figure B–5 AUI Ethernet Port MLO-008583 AUI Ethernet Table B–5 describes pin usage for the AUI Ethernet port. Port Pin-outs B–8 Port Pin-outs...
Page 214: Aui Ethernet Port
AUI Ethernet Port Table B–5 AUI Ethernet Port Pin-outs Source Signal Description Chassis ground XCVR ACOL+ Collision presence KN15 ATX+ Transmit Chassis ground XCVR ARX+ Receive XCVR Power return CTL+ Not used Chassis ground XCVR ACOL- Collsion, active low KN15 ATX- Transmit, active low Chassis ground...
Page 215: Isdn Port Pin-Outs
ISDN Port ISDN Port ISDN Port Figure B–6 shows the pin layout for the ISDN port. Diagram Figure B–6 ISDN Port MLO-008611 Table B–6 describes pin usage for the ISDN port. ISDN Port Pin-outs Table B–6 ISDN Port Pin-outs Description Not used Not used Transmit-...
Page 216: 10Base-T Port
10BASE-T Port 10BASE-T Port 10BASE-T Port Figure B–7 shows the pin layout for the 10BASE-T port. Diagram Figure B–7 10BASE-T Port MLO-008912 Table B–7 describes pin usage for the 10BASE-T port. 10BASE-T Port Pin-outs Table B–7 10BASE-T Port Pin-outs Description Transmit Transmit, active low Receive...
Page 217: Audio Port
Audio Port Audio Port Audio Port Figure B–8 shows the pin layout for the audio port. Diagram Figure B–8 Audio Port MLO-008612 Audio Port Table B–8 describes pin usage for the audio port. Pin-outs Table B–8 Audio Port Pin-outs Description Audio in Audio out Audio out return...
Page 218: Appendix Overview
European Economic Community (EEC) Considerations Appendix Overview Introduction This appendix is for users in the EEC who must attach nonshielded cables to their DEC 3000 Model 500X AXP system. In This This appendix covers: Appendix • EEC Installation Instructions for Nonshielded Cables European Economic Community (EEC) Considerations C–1...
Page 219: Eec Installation Instructions For Nonshielded Cables
EEC Installation Instructions for Nonshielded Cables EEC Installation Instructions for Nonshielded Cables Compliance In order to comply with radio interference regulations in the With EEC European Economic Community (EEC), shielded data cables must be used. To meet this requirement, users of nonshielded Regulations cables must ground the following ports, which use MMJ connectors, by using a pigtail ground wire:...
Page 220: Connecting A Pigtail Grounding Wire
EEC Installation Instructions for Nonshielded Cables Figure C–1 Connecting a Pigtail Grounding Wire ISDN MLO-007589 European Economic Community (EEC) Considerations C–3...
Page 221: Associated Printed Documents
Associated Documents Appendix Overview Introduction This appendix provides information about available documentation. For option and system hardware part numbers, consult your Digital sales representative. Not all of the following documents are available in every country. Check with your Digital sales representative for availability. In This This appendix covers the following topics: Appendix...
Page 222: Associated Printed Documents
Associated Printed Documents Associated Printed Documents Related Printed Table D–1 lists the associated DEC 3000 Model 500X AXP Books documents available in printed form. Table D–1 Associated Printed Documents TITLE ORDER NUMBER DEC 3000 Model 500X AXP Documentation EK–D5AXP–DK DEC 3000 Model 500X AXP Service EK–HOTPI–SK Documentation Kit DEC 3000 Model 500/500S AXP Technical...
Page 223: Handbook Series
Associated Printed Documents Drive Table D–2 lists the documentation for drives available with the Documents DEC 3000 Model 500X AXP. Table D–2 Drives TITLE ORDER NUMBER RRD42 Compact Disc Drive Owner’s Manual EK–RRD42–OM RX26 Owner’s Reference Card EK–RX26D–RC TZK10 Cartridge Tape Drive Owner’s Guide EK–TZK10–OG TLZ06 Cassette Tape Drive Owner’s Guide EK–TLZ06–OM...
Page 224: Turbochannel-Related Documents
Associated Printed Documents Table D–4 lists the TURBOchannel documentation. TURBOchannel Documents Table D–4 TURBOchannel-Related Documents TITLE ORDER NUMBER Smart Frame Buffer TURBOchannel Module EK–SFBOM–TC The High Three-Dimensional (3D) Graphics EK–H3DOM–TC TURBOchannel Module The Low Three-Dimensional (3D) Graphics EK–L3DOM–TC TURBOchannel Module The ThickWire Ethernet TURBOchannel EK–TWETH–TC Module...
Page 225: General Openvms Axp Operating System Documents
OpenVMS AXP Documentation OpenVMS AXP Documentation Available The following sections list some of the OpenVMS AXP operating Documentation system documentation. • General Documentation • DECconnect Documents General Table D–6 lists general OpenVMS AXP operating system associated documents. Documentation Table D–6 General OpenVMS AXP Operating System Documents TITLE ORDER NUMBER...
Page 226: Decconnect System
OpenVMS AXP Documentation Table D–7 lists available DECconnect documentation. DECconnect Documents Table D–7 DECconnect System TITLE ORDER NUMBER OPEN DECconnect Building Wiring EC–I1834–29 Components and Applications Catalog DECconnect System General Description EK–DECSY–GD DECconnect System Requirements EK–DECSY–EG Evaluation Workbook DECconnect System Installation and EK–DECSY–SR Veriﬁcation Guide DECconnect System Stand-alone ThinWire...
Page 227: User Documentation, Qa-Mt4Ab-Gz
DEC OSF/1 AXP Documentation User Table D–8 lists available subkits of the DEC OSF/1 AXP Documentation operating system user documentation. Table D–8 User Documentation, QA–MT4AB–GZ TITLE ORDER NUMBER Startup Documentation Subkit QA–MT4AC–GZ Guide to Installing DEC OSF/1 AA–PS2DA–TE Quick Reference (card) AV–PS3KA–TE Read This First Letter AV–PS3JA–TE...
Page 228: Server Documentation Kit, Qa-Mt4Al-Gz
DEC OSF/1 AXP Documentation Table D–9 lists the available documentation about servers. Server Documentation Table D–9 Server Documentation Kit, QA–MT4AL–GZ TITLE ORDER NUMBER Guide to Sharing Software on a Local Area AA–PS3LA–TE Network D–8 Associated Documents...
Page 229: Appendix Overview
Special Information for PTT Network Users Appendix Overview Introduction The United Kingdom and other countries require that certain installation information be provided about the DEC 3000 Model 500X AXP system communications, which is hosted within the DEC 3000 Model 500X AXP system. In This This appendix describes the appropriate installation information Appendix...
Page 230: Babt-Approved Service Speciﬁcations For The 54-21147 Module For Uk Compliance
Service Categories Service Categories Table E–1 describes the services speciﬁcations for the 54-21147 Overview module. Table E–1 BABT-Approved Service Speciﬁcations for the 54-21147 Module for UK Compliance Interface Type Public Service (CCITT recom- Telecommunications Category mendation) Service Requirements Data Rate Operators (Electrical) (Physical) Hull...
Page 231: Module Power
Host Power Rating Host Power Rating Correct Power You must ensure that the total power drawn by the 54-21147 Rating module, the host, and other auxiliary equipment drawing power from the host, is within the rating of the host power supply. Digital has designed all permutations of the host conﬁguration (including the DEC 3000 Model 500X AXP system) to operate within the limits of the host power rating, as shown in...
Page 232: Clearance And Creepage Distances
Module Isolation Module Isolation Clearance Clearance and creepage distances must be maintained on your and Creepage 54-21147 module. Clearance is the shortest distance in air between two points. Creepage is the shortest distance along a Deﬁned continuous surface between those same two points. Creepage distances apply when the 54-21147 module system is installed in a controlled environment.
Page 233: Safety Warnings For Uk Installations Only
Module Isolation Table E–3 Clearance and Creepage Distances Voltage Used or Generated by Other Creepage Clearance Parts of the Host or Expansion Card (Xmm) (Ymm (Vrms or Vdc) 2.4 (3.8) Up to 50 3.0 (4.8) Up to 125 5.0 (8.0) Up to 250 6.4 (10.0) Up to 300...
Page 234: Front View
Safety Warnings for UK Installations Only If a port has the following label, direct or indirect interconnection CAUTION: Hazardous of that port, whether the port is marked or not, may produce hazardous conditions on the network: Conditions on the Network SAFETY WARNING - See Instructions for Use Before Making Any Connection to This Module Applicable...
Page 235: Connector Pin Layout
Cable Approval Cable Approval The 54-21147 module is approved for direct connection Cable Connection to to a particular digital circuit. This approval includes an Digital Circuits interconnecting cable with mating connectors that conform to the British standard BS6623, parts 1 and 4. If the module is connected to the service with anything other than its own approved cables, those cables must beneﬁt from relevant general approval NS/G/1235/100009 and/or conform to any other...
Page 236: Cables Supported By The 54-21147 Module
Cable Approval Table E–4 (Cont.) Connector Pin-Outs Described Description Description Clear to send Not used Data set ready Not used Ground Date terminal ready Carrier detect Not used Not used Ring indicator Not used Data signal rate selector Not used Not used Speed indicate Not used...
Page 237 Equipment Between the Approved Module and a Digital Circuit (PTT) Equipment Between the Approved Module and a Digital Circuit (PTT) Equipment If any other equipment, including cables or wiring, is to be Requirements connected between the 54-21147 module and the point of connection to any particular digital circuit, that equipment must conform as follows: •...
Page 238 Glossary 10BASE-T Ethernet network The IEEE standard 802.3-compliant Ethernet products used for local distribution of data. These networking products characteristically use a cable made by twisting together two insulated conductors with no common covering. (Commonly known as twisted-pair cable.) Compare with thickwire Ethernet network.
Page 239 asynchronous communication A type of communications in which data is transmitted at different time intervals. Compare with synchronous. AUI (Attachment Unit Interface) Ethernet network An IEEE standard 802.3-compliant Ethernet network made of standard Ethernet cable, as opposed to ThinWire Ethernet cable. Also called standard Ethernet.
Page 240 boot ﬂag An indicator bit, set by the system manager, that contains information that is read and used by the bootstrap software during a system bootstrap procedure. Default boot ﬂags should already be set when you receive your system. bootp An Internet protocol used for network booting.
Page 241 cache memory A small, high-speed area of memory placed between slower main memory and the processor. Cache memory increases memory transfer rates and processor speed. It contains copies of data recently used by the processor and fetches several bytes of data from memory in anticipation that the processor will access the next sequential series of bytes.
Page 242 client A piece of hardware or software that obtains a speciﬁc set of services from a server. client-server computing An approach to computing that enables personal computer and workstation users—the ‘‘clients’’—to work cooperatively with software programs stored on a mainframe or minicomputer—the ‘‘server.’’...
Page 243 complementary metal-oxide semiconductor (CMOS) A silicon device that requires very little power and can operate at very high speeds. component A basic part, or element, of your system that can be either internal or external. Compare with device. computer interconnect (CI) A high-speed, fault-tolerant, dual-path bus, which has a bandwidth of 70 megabits per second.
Page 244 console program The code that the CPU executes during console mode. console prompt The prompt ( >>> ) that appears on the screen when the system is in console mode. console terminal The video or hardcopy terminal used to start the system and direct activities between the computer operator and the console subsystem.
Page 245 DECconnect Digital’s cabling system for extending Ethernet and terminal interconnections into ofﬁces and work areas. DECchip 21064 This CPU microprocessor chip is a CMOS-4 superscalar (dual instruction issue), super-pipelined implementation of the Alpha AXP architecture. DECnet network Digital networking software that runs on nodes in both local and wide area networks.
Page 246 device The general name for any hardware unit connected to the system and capable of receiving, storing, or transmitting data. Examples of devices are drives and units that you can install into or externally connect to the system unit or an expansion box.
Page 247 diskette A disk contained in a square jacket. Diskettes can be inserted and removed from diskette drives. diskette drive A disk drive that reads from or writes to a removable diskette, such as an RX26 diskette. diskless system A system that has no storage capacity of its own. distributed processing A processing conﬁguration in which each processor has its own autonomous operating environment.
Page 248 error correction code (ECC) Code that carries out automatic error correction by performing an exclusive OR operation on the transferred data and applying a correction mask. error message number A number that appears on the error line representing a particular system or component problem. Ethernet A local area network (LAN) or wide area network (WAN) that connects (by coaxial cable) multiple computers that are running...
Page 249 FDDI See Fiber Distributed Data Interface FEPROM (ﬂash-erasable programmable read-only memory) A memory device from which data can be erased in large amounts at a time. Contrast with EEPROM. Fiber Distributed Data Interface (FDDI) An ANSI-standard high-speed network technology that uses ﬁber optics as the transmission medium.
Page 250 ﬂoating point A number that may be positive or negative but that has a whole (integer) portion and a fractional (decimal) portion; an arithmetic operation in which the decimal point is not ﬁxed, but placed automatically in a correct position in a computer word. frame buffer An area of memory that contains a pixel-level description of a displayed image.
Page 251 hardware The physical equipment—mechanical and electrical—that makes up a system. Compare with software. hexadecimal A numbering system using the base 16 that is a shorthand method for representing binary numbers. Using this method, each four bits is converted into a single hexadecimal digit. For example, 1001 in binary is equal to 9 in hexadecimal.
Page 252 interface An electronic circuit board that links an external device to a computer. Also, a device or piece of software that allows a user to communicate with the system or allows the components of the system to communicate with each other. internal cache See memory.
Page 253 local area VMScluster system A type of conﬁguration in which cluster communication is carried out over the Ethernet by software that emulates certain computer interconnect (CI) port functions. local console mode A mode in which you interact directly with the console subsystem without requiring the password security feature.
Page 254 loopback tests Diagnostic tests used to isolate a failure by testing segments of a particular control or data path. magnetic tape A tape, made of plastic and coated with magnetic oxide, that is used to store data. Also called magtape. Maintenance Operations Protocol (MOP) The transport protocol for network bootstraps and other network operations.
Page 255 miss Indicates that a copy of a desired memory location is not in a cache. mnemonic The abbreviation used by the system to identify a device or controller in the system. Also referred to as the device name. modem A device that converts computer signals to signals that can be sent over a telephone line.
Page 256 multiplex To transmit several messages or signals simultaneously on the same circuit or channel. nanosecond A unit of measure equal to one billionth of one second used to measure the speed of memory and logic chips. network Two or more computers linked by communication lines to share information and resources.
Page 257 online documentation Documents that can be read directly on your monitor screen. Online documentation is stored on a compact disc and includes all text and illustrations found in the printed manuals. Fast access time and cross-referencing are two advantages of online documentation.
Page 258 PALcode Privileged Architecture Library code, written to support Alpha AXP processors. PALcode implements architecturally deﬁned behavior. parameter A variable given a speciﬁc value that is passed to a program before execution. The system console code uses many such parameters. parity A method for checking the accuracy of data by calculating the sum of the number of ones in a piece of binary data.
Page 259 PHIGS (Programmer’s Hierarchical Interactive Graphics System) application An application that uses the PHIGS graphics system and language to create two-dimensional (2D) and three-dimensional (3D) images on the screen. pipeline a CPU design technique whereby multiple instructions are simultaneously overlapped in execution. pointing device A terminal input device that allows you to make a selection from a menu or to draw graphics.
Page 260 process A program currently using memory and running on the system. processor module A module that contains the CPU chip. program The sequence of instructions the system uses to perform a task. See also software. program mode The state in which the computer is controlled by the operating system.
Page 261 read-only memory (ROM) Memory that cannot be modiﬁed. The system can use (read) the data contained in ROM but cannot change it. Reduced Instruction Set Computer (RISC) A computer with an instruction set that is reduced in complexity, but not necessarily in the number of instructions. RISC architectures typically require more instructions than Complex Instruction Set Computer (CISC) architectures to perform given operations, because an individual RISC instruction performs less...
Page 262 satellite A node that is booted remotely from the system disk on the boot node. Also, a computer system that obtains a speciﬁc set of services from a server system. SCSI See Small Computer System Interface. SCSI bus A communications pathway between the Small Computer System Interface (SCSI) and other internal devices.
Page 263 serial port A port dedicated to hookups with serial line devices such as terminals or printers. Serial devices transmit data one word after another (serially) along a single pair of lines from a sending device to a receiving device. server Hardware or software that provides a speciﬁc set of services to a satellite or client.
Page 264 startup procedure The sequence of events that occur when you supply power by turning on the system or its components. storage device A device, such as a diskette or tape, capable of recording information. storage expansion box See expansion box. strain relief strap See universal strain relief strap.
Page 265 system conﬁguration The combined layout of hardware and software that makes up a usable computer system. system disk The disk that stores the operating system and that starts the system and allows it to run properly. system unit The part of the system that contains the drives, memory, power supply, and the computer itself.
Page 266 thickwire Ethernet network See AUI. thickwire An IEEE standard 802.3-compliant Ethernet network made of standard Ethernet cable. Also called standard Ethernet. Contrast with ThinWire. ThinWire Ethernet network A Digital trademark used to describe its 10BASE2 Ethernet products. See also 10BASE2. Compare with thickwire Ethernet network.
Page 267 VMScluster conﬁgurations have all the functions of single-node systems, plus the ability to share CPU resources, queues, and disk storage. VMS operating system Digital Equipment Corporation’s proprietary operating system. volatile memory Memory from which values are lost when the system is turned off.
Page 268 window An area on your monitor screen in which you can start, run, and view a separate process. Windowing capability is supported by both OpenVMS AXP and DEC OSF/1 AXP workstation software. work group Several workstations, connected together on a network, that perform similar tasks and share information or databases.
Page 269 Index < boot , 8–5 command, 8–10 Boot device naming convention, 8–9, 9–7 Boot ﬂags Alternate console, 11–3 default, 8–8 Alternate console switch overriding, 8–9 correct setting for monitor, 3–16 bootdef_dev variable, 9–8 moving, 12–21 description, 9–7 port icon, 2–12 speciﬁying multiple boot devices, 9–7 wrong position, 12–21 BOOTP protocol, 8–9, 9–7...
Page 270 Console commands (cont’d) help , 6–7, 8–12 help advanced , 6–7, 8–13 help mips_emulator , 6–7, 8–12 2D Multi-head support, 1–8 help set , 6–7, 8–12 DEC GKS, 1–7 help show , 6–7, 8–12 DEC Open3D software, 1–7 overview, 8–6 DEC OSF/1 AXP, 1–5 printenv , 6–7...
Page 271 Documentation (cont’d) DEC OSF/1 AXP operating system user, D–7 DEC OSF/1 AXP server, D–7 Factory-installed software, 5–2 DEC OSF/1 AXP startup, D–7 identiﬁcation sticker, 3–13 DEC OSF/1 AXP system and network starting, 5–8 management, D–7 Field replaceable unit DECconnect system, D–6 described, 12–19 drives, D–3 online, D–1...
Page 272 Icons Memory total megabytes, 1–3 See also Task symbols on system unit, 2–11 Monitor Installation connecting video cable, 3–10 connecting time, 3–2 display problems, 12–8, 12–21, 12–23 overview, workstation, 3–4 Monitor video cable parts required, 2–9 connecting, 3–12 tools needed, 3–2 MOP protocol, 8–9, 9–7 International requirements, C–1, E–1 Mouse...
Page 273 Operating systems, 1–4 PTT network user Options special information, E–1 adding, 1–12 PTT requirements, E–1 external, 1–12 how to order, 1–12 installing, 1–12 Removing front access door, 7–6 internal, 1–11 list of, 1–11 TURBOchannel, 1–12 Options supported SCSI devices information on, 1–6 duplicate IDs, 12–17 ID numbers, 12–17 problems, 12–25...
Page 274 Software (cont’d) System unit (cont’d) DEC PHIGS, 1–7 electrical speciﬁcations, A–2 XMedia application, 1–11 environmental speciﬁcations, A–4 Software Product Description (SPD), 1–6 front of, 2–14 Space requirements, 2–2 general speciﬁcations, A–3 hardware speciﬁcations, A–1 Standard Ethernet moving, 2–6 See AUI Ethernet network preparing for diagnostic tests, 13–2 Startup symbols on front and rear, 2–11...
Page 275 Video refresh switch Workstation conﬁguration correct setting, 3–15 installation overview, 3–4 steps to install, 3–3 unpacking, 2–8 XMedia application, 1–11 Index–7...

Digital Equipment DEC 3000 500X AXP Owner's Manual

Preface

Part I Basic Operations

1 Introduction to Your System

2 Preparing to Install the System

3 Installing the System

4 Connecting the System to a Network

5 Starting up the System

6 Turning off the System

7 Maintaining the System

Part II Advanced Operations

8 Using Console Commands

9 Changing Environment Variables

10 Using the Password Security Feature

11 Using an Alternate Console

Part III Handling Problems

12 Identifying a Problem

13 Running Diagnostic Tests

Appendix Overview

Appendix Overview

Appendix Overview

Appendix Overview

Appendix Overview

Quick Links

Need help?

Questions and answers

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Summary of Contents for Digital Equipment DEC 3000 500X AXP