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Digital Equipment DEC 3000 600 AXP Service Information

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DEC 3000 Models 600/600S AXP

and 800/800S AXP

Service Information

Order Number: EK–FLSPC–SV. A01

Digital Equipment Corporation, Maynard, MA

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Troubleshooting

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Page 1 DEC 3000 Models 600/600S AXP and 800/800S AXP Service Information Order Number: EK–FLSPC–SV. A01 Digital Equipment Corporation, Maynard, MA...
Page 2 First Printing, September 1993 Digital Equipment Corporation makes no representations that the use of its products in the manner described in this publication will not infringe on existing or future patent rights, nor do the descriptions contained in this publication imply the granting of licenses to make, use, or sell equipment or software in accordance with the description.
Page 3: Table Of Contents
Contents Preface ........... . . Part I DEC 3000 Model 600/600S AXP Speciﬁc Information 1 System Overview Overview .
Page 4 I/O Board ......... . 3–34 System Board .
Page 5 7 System Conﬁguration Overview ......... . . 7–1 Jumper Locations .
Page 6 TURBOchannel Testing ....... 9–24 10 Troubleshooting Overview ......... . . 10–1 System Device FRU Codes .
Page 7 14 LED Codes and Status/Error Messages Overview ......... . . 14–1 LED Codes .
Page 8 17 Upgrading a DEC 3000 Model 400/400S AXP to a Model 600/600S AXP Overview ......... . . 17–1 Options Supported .
Page 9 3–15 Removing the Screws and Standoffs from a TURBOchannel Option ......... . 3–30 3–16 Removing the Memory Mother Board .
Page 10 8–19 Removing SIMMs ........8–41 System Module Power Connections ....8–20 8–44 8–21...
Page 11 12–14 Front View of the System ......12–27 RRD42 Compact Disc Drive SCSI ID Settings ... . 16–1 16–3 16–2...
Page 12 4–10 Memory Test Options ....... 4–18 Memory Error Code Description ..... . . 4–11 4–19 4–12...
Page 13 7–3 Recommended SCSI Jumper Settings ....7–10 FRU Table ........8–1 8–3 8–2...
Page 14 10–15 Firmware Upgrade Problems ......10–18 DEC 3000 Model 800/800S AXP System (Rear) ... 11–1 11–26 11–2...
Page 15: Preface
Preface About This Document Purpose This document provides information for servicing the DEC 3000 Model 600/600S AXP and DEC 3000 Model 800/800S AXP systems. A variety of diagnostic and troubleshooting aids is provided, along with procedures to remove and replace failed or damaged ﬁeld replaceable units (FRUs).
Page 16: Parts Description
About This Document Table 1 Parts Description Part Title Description DEC 3000 Model 600 Chapters 1-5 in Part I provide /600S AXP Speciﬁc information speciﬁc to the Information DEC 3000 Model 600/600S AXP system. The chapters include a system overview, conﬁgurations, FRU removal and replacements, diagnostics, and troubleshooting.
Page 17 About This Document This document uses the following conventions: Conventions Used in this Document Convention Meaning Note Provides general information. Caution Provides information that prevents damage to equipment and software. Warning Provides information to prevent personal injury. A key name in a box used in text and examples means that you press that key on your keyboard.
Page 18: Dec 3000 Model 600/600S Axp Systems Reference Documentation
About This Document Related The following documents listed in Table 2 and Table 3 provide Documentation additional information about the DEC 3000 Model 600/600S AXP and DEC 3000 Model 800/800S AXP systems. Table 2 DEC 3000 Model 600/600S AXP Systems Reference Documentation Document Order Number...
Page 19: Dec 3000 Model 800/800S Axp Systems Reference Documentation
About This Document Table 3 DEC 3000 Model 800/800S AXP Systems Reference Documentation Document Order Number DEC 3000 Model 800/800S AXP EK–FLMUL–OG Owner’s Guide DEC 3000 Model 800/800S AXP EK–FLMUL–OP Options Guide DEC 3000 Model 800 AXP Quick EK–FLUM–QC Installation Card DEC 3000 Model 800S AXP Quick EK–FLUMSR–QC Installation Card...
Page 20: Telephone Numbers Of Digital Support Centers
Digital Support Centers Table 4 Telephone Numbers of Digital Support Centers Country Telephone Number United States 1-800-354-9000 Canada 1-800-267-5251 Canada (Quebec) 1-800-267-2603 United Kingdom [44]256 59200 France [33]92955111 Germany [49]-(89)-95913218...
Page 21 Part I DEC 3000 Model 600/600S AXP Speciﬁc Information Part I provides information speciﬁc to the DEC 3000 Model 600/600S AXP system. This part includes the following chapters: Chapter Title System Overview System Conﬁguration Removal and Replacement Procedures Diagnostic Testing Troubleshooting...
Page 22: System Overview
System Overview Overview Chapter This chapter contains the following topics: Overview • Components and features of the DEC 3000 Model 600/600S AXP system • Front view of the system • Rear view of the system Introduction The DEC 3000 Model 600/600S AXP can be used as either a workstation or a server.
Page 23: Components And Features
Components and Features Components and Features System Workstation Components The DEC 3000 Model 600 AXP system consists of the following components: • System unit, which includes: System module I/O Module Memory mother board (MMB) Memory SIMMs Mass storage shelf Power supply •...
Page 24 Components and Features The system module (Syscard shown in Figure 1–1) consists of: System Module • DECchip 21064 processor chip • DECchip 21064 Icache and Dcache • Bcache and main memory control • TURBOchannel interface Interconnection: The system card (Syscard) provides connectors to interface to the DEC 3000 Model 600/600S AXP I/O module (SPIOMOD) and to the SIMM MMB modules.
Page 25: Dec 3000 Model 600/600S Axp System Module Block Diagram
Components and Features • External SCSI terminator–enable/disable. Figure 1–1 DEC 3000 Model 600/600S AXP System Module Block Diagram SLICE Serial SLICE SLICE Databus 128 @43 .2 n s SLICE DECchip 21064 BCIndex Bcache Cache Addr 128k X 16 bytes Connector CPUAdr (2 MB) Connector...
Page 26: Dec 3000 Model 600/600S Axp I/O Subsystem Block Diagram
Components and Features Figure 1–2 DEC 3000 Model 600/600S AXP I/O Subsystem Block Diagram mc100 I/O Pclk H641 Driver mc100 H641 Driver Syscard TURBOchannel mc100 Slot 0 H641 Driver TURBOchannel 32@40ns Slot 1 TURBOchannel 32@40ns Slot 2 CORE I/O TCDS 16 Bit ASIC ASIC...
Page 27 Components and Features mother boards. To have an operational system, all four MMBs must be present. The DEC 3000 Model 600/600S AXP provides the following System features: Features Feature Beneﬁt Alpha AXP 64-bit computing using Double the industry- the DECchip 21064 microprocessor standard 32-bit chip, which contains 8 KB of data path.
Page 28: Front View
Components and Features Feature Beneﬁt Three TURBOchannel I/O adapter Allow for high- slots performance module interconnection that makes available a variety of options. Password security Additional security for privileged commands in console mode. Audio technology Built-in audio for voice grade output capabilities. Choice of operating systems Currently, choice of OpenVMS Alpha AXP,...
Page 29: Front View
Front View Figure 1–3 Front View MLO-009194 Table 1–1 DEC 3000 Model 600/600S AXP System (Front) Feature Function Power OK indicator light When lit, indicates that the system unit is on. Lower hatch Pull-down door that covers the serial number and system model number.
Page 30: Rear View
Rear View Rear View Rear View See Figure 1–4 and Table 1–2 for information pertaining to the rear of the DEC 3000 Model 600/600S AXP. Figure 1–4 Rear View ISDN MLO-008606 Table 1–2 DEC 3000 Model 600/600S AXP System (Rear) Feature Function TURBOchannel slot 0...
Page 31 Rear View Table 1–2 (Cont.) DEC 3000 Model 600/600S AXP System (Rear) Feature Function TURBOchannel slot 2 Connect a TURBOchannel option. Monitor power socket Connect the monitor power cord. System power socket Connect the system power cord. 10BASE-T port Connect a 10BASE-T twisted pair Ethernet network cable.
Page 32 Rear View Table 1–2 (Cont.) DEC 3000 Model 600/600S AXP System (Rear) Feature Function Synch/Asynch full Connect to a communications modem communications device such as a printer, plotter, port modem, or console terminal. External SCSI port Connect small computer system interface (SCSI) peripheral devices.
Page 33: System Configuration
System Conﬁguration Overview Chapter This chapter contains the following topics: Overview • Serial ROM jumpers • Console security • ROM Update • Storage devices • Memory conﬁguration General Rules When removing, upgrading, or replacing either storage devices or memory, record the present conditions before making any changes.
Page 34: Serial Rom Jumpers
Serial ROM Jumpers Serial ROM Jumpers Serial ROM Figure 2–1 shows the serial ROM and the serial ROM Jumpers jumpers . The jumper must be installed in location 0 and all other serial ROM jumpers must be removed. Caution Installing multiple jumpers can cause permanent damage to the system module.
Page 35: Console Security
Console Security Console Security Password The DEC 3000 Model 600/600S AXP system has a password- Protection protected console security feature that prevents unauthorized users from accessing all the console commands. Authorized users can access the console commands by using the following privileged commands: •...
Page 36: Secure Jumper
Console Security 2. Set the password (if not already set). >>> SET PASSWORD Return PSWD1 >>> ENTER_NEW_PASSWORD PSWD2 >>> ENTER_NEW_PASSWORD Secure Jumper Figure 2–2 shows the secure jumper in the off position (disabled) and on position (enabled). Figure 2–2 Secure Jumper Secure System MLO-009376 Enabling the...
Page 37 Console Security If the screen displays , then the password feature is SECURE=ON enabled. To enable the password feature, enter SET SECURE ON at the console prompt. >>> SET SECURE ON Return Use this procedure to set a new password. Setting a New Password 1.
Page 38 Console Security Exiting the The following commands allow you to exit the privileged state: Privileged State • BOOT • CONTINUE • HALT Disabling Use the next procedure to disable console security. Console 1. In console mode, set SECURE to zero (SET SECURE 0 or Security SET SECURE OFF).
Page 39: Rom Update
ROM Update ROM Update ROM Update Figure 2–3 shows the ROM update jumper in the disabled position and the enabled position. The factory default setting is Jumper in the enabled position. Figure 2–3 ROM Update Jumper ROM Update MLO-009377 In the enabled position, the ROM can be rewritten when new versions of the ﬁrmware are distributed.
Page 40: Storage Devices
Storage Devices Storage Devices When you replace a SCSI device, you must conﬁgure the new Conﬁguring SCSI Drives device to match the old device. Replacing SCSI Conﬁgure a new device as follows: Drives 1. At the console prompt, enter SHOW DEVICE for device information: >>>...
Page 41 Storage Devices 4. Install the device. 5. At the console prompt, enter SHOW DEVICE to verify that the device installation is correct. >>> SHOW DEVICE Return 6. Go to Chapter 13 and run the disk veriﬁer diagnostic. 2–9...
Page 42: Recommended Scsi Jumper Settings
Storage Devices Table 2–1 lists the recommended SCSI jumper settings. Note For each SCSI bus in your system, you can only have one device for each address. Table 2–1 Recommended SCSI Jumper Settings SCSI Drive Address RZ2x RZ2x RZ2x Factory-installed RZ2x RRD42 (Open ID) SCSI Controller...
Page 43: Memory Configuration
Memory Conﬁguration Memory Conﬁguration Banks and A bank represents the eight memory arrays (SIMMs 0 through Slots 7) as shown in Figure 2–4. A slot consists of two banks because every memory array can be populated on both sides as shown. Example The following example shows a sample memory mother board conﬁguration and the relationship between banks, SIMM...
Page 44: Example Of A Memory Bank
Memory Conﬁguration Figure 2–4 Example of a Memory Bank SIMM 7 System Module SIMM 5 SIMM 6 SIMM 3 SIMM 4 SIMM 1 SIMM 2 MMB 1 SIMM 0 MMB 0 MMB 1 MMB 0 MMB 0 MMB 1 Bank 3 Slot 2 Bank 2 Bank 1...
Page 45 Memory Conﬁguration Identifying the The following table lists the part numbers for 2, 4, 8, 16, and 32 SIMMs MB memory SIMMs. Part Number Description 54-21139-BA 2 MB Memory SIMM 54-21139-CA 4 MB Memory SIMM 54-21139-DA 8 MB Memory SIMM 54-22389-AA 16 MB Memory SIMM 54-22389-BA...
Page 46: Removal And Replacement Procedures
Removal and Replacement Procedures Overview Chapter This chapter contains the following topics: Overview • Locating ﬁeld replaceable units (FRUs) • Cable routing • BA47X–AA vertical ﬂoor stand • System cover • Fixed media devices • Removable media devices • Drive shelf •...
Page 47 Overview Before You Before removing or replacing defective parts, the customer must Start prepare the system by doing the following: 1. If the system is in working condition, back up all data ﬁles. 2. Shut down the software. 3. Record the present system conﬁguration. Refer to the SHOW CONFIG command for the procedure.
Page 48: Locating Field Replaceable Units
Locating Field Replaceable Units Locating Field Replaceable Units Using the To locate a particular FRU, refer to Table 3–1 and Figure 3–1. Exploded View Table 3–1 lists each FRU and the associated number showing the location in Figure 3–1. FRU Table Table 3–1 FRU Table Refer to Figure 3–1...
Page 49: System Major Assembly View (Front)
Locating Field Replaceable Units Figure 3–1 System Major Assembly View (Front) MLO-011159 3–4...
Page 50: Cable Routing
Cable Routing Cable Routing Figure 3–2 illustrates the system power cable connections and System Power Cable Routing routing. These cables are part of the H7816–AA power supply. Figure 3–2 System Power Cable Routing MLO-011161 3–5...
Page 51: Scsi Disk Cable Routing
Cable Routing Figure 3–3 shows the SCSI disk drive cable (PN 17-03487-01) SCSI Disk Cable Routing routing and placement of drives within the DEC 3000 Model 600/600S AXP. Figure 3–3 SCSI Disk Cable Routing MLO-011162 3–6...
Page 52: Disk Power Cabling
Cable Routing Disk Drive Figure 3–4 shows the disk drive power cable (PN 17-03489-01) Power Cable connections and routing. Routing Figure 3–4 Disk Power Cabling MLO-011163 3–7...
Page 53: Ba47X-Aa Vertical Floor Stand
BA47X–AA Vertical Floor Stand BA47X–AA Vertical Floor Stand Removal To remove the BA47X–AA vertical ﬂoor stand, use the next procedure. Refer to Step Action Figure 3–5 Shutdown the system. – Power down the system. – Disconnect all cables from the power source and then from the rear of the system.
Page 54: Cable Location In Floor Stand Configuration
BA47X–AA Vertical Floor Stand Figure 3–5 Cable Location in Floor Stand Conﬁguration Back View of System MLO-011160 Refer to Step Action Figure 3–6 With the aid of an assistant, lift the – ﬂoor stand and unit upright by grasping them as shown in Figure 3–6. Caution Due to the weight of the system and ﬂoor guide, two people are required to lift them.
Page 55: Lifting The Floor Stand
BA47X–AA Vertical Floor Stand Figure 3–6 Lifting the Floor Stand MLO-008795 Refer to Step Action Figure 3–7 Place the ﬂoor stand and system on the edge of a table, laying the system with the top side facing down. Be careful not to either scratch the top or drop the system.
Page 56: Removing The Floor Stand
BA47X–AA Vertical Floor Stand Figure 3–7 Removing the Floor Stand MLO-011164 Refer to Step Action Figure 3–8 If necessary, remove the ﬂoor stand mounting plate to access modules inside the system. You need to remove ﬁve screws securing the plate to the base. 3–11...
Page 57: Removing The Mounting Plate
BA47X–AA Vertical Floor Stand Figure 3–8 Removing the Mounting Plate MLO-011165 3–12...
Page 58 BA47X–AA Vertical Floor Stand The following table describes the parts you need to replace the ﬂoor stand. Part Qty. Refer to... Floor stand cable guide Figure 3–5 System Figure 3–5 Floor stand base Figure 3–7 Floor stand mounting Figure 3–8 plate Mounting plate screws Figure 3–8...
Page 59: System Cover
System Cover System Cover Warning: Wait at least ﬁve minutes after turning off the system unit power Power Supply before you open the system unit. This gives the power supply capacitors time to discharge safely. Removing the To remove the system cover, use the next procedure. System Cover Refer to Step...
Page 60: Removing The System Cover
System Cover Figure 3–9 Removing the System Cover MLO-008608 3–15...
Page 61 System Cover Part Numbers The following table describes the parts you need to replace the system cover. Part Part Number Qty. Refer to... Captive screw 12-32249-01 Figure 3–9 Cover 70-29546-01 Figure 3–9 Replacement Reverse all steps in the removal procedure to install a system cover.
Page 62: Fixed Media Devices
Fixed Media Devices Fixed Media Devices Note If you are replacing a drive, record the switch settings on the old drive and set the switches on the new drive to the same settings. In many cases, the whole drive is not a FRU. Follow the replacement procedure for the speciﬁc option.
Page 63: Removing A Fixed Media Device
Fixed Media Devices Figure 3–10 Removing a Fixed Media Device MLO-011166 Part Numbers The following table describes the parts you need to replace ﬁxed media devices. Part Part Number Qty. Refer to... Drive power connector 17-03252-01 Figure 3–10 Long SCSI cable 17-03487-01 Figure 3–10 Retaining spring...
Page 64: Removable Media Devices
Removable Media Devices Removable Media Devices Note If you are replacing a drive, record the switch settings on the old drive and set the switches on the new drive with the same settings. In many cases the whole drive is not a FRU. Follow the replacement procedure for the speciﬁc option.
Page 65: Loosening The Screws On The Bracket
Removable Media Devices Figure 3–11 Loosening the Screws on the Bracket MLO-011167 3–20...
Page 66 Removable Media Devices Refer to Step Action Figure 3–12 Position the drive bracket on its side to remove the four screws that mount the drive to the bracket. Remove the drive from the bracket. Remove the power cable connector attached to the drive. Remove the SCSI signal cable connector from the drive.
Page 67: Removing A Removable Media Device
Removable Media Devices Figure 3–12 Removing a Removable Media Device 12 V+ 10 GN D 5V +5 % D C IN P 0 1 2 GN D ID SE LE O U T A U D IO M O DE F.
Page 68 Removable Media Devices Part Numbers The following table describes the parts you need to replace removable media devices. Part Part Number Qty. Refer to... Screws - bracket to – Figure 3–11 chassis Screws - drive to – Figure 3–12 bracket Drive power connector 17-03489-01 Figure 3–12...
Page 69: Drive Shelf
Drive Shelf Drive Shelf Removing the To remove the drive shelf from the system, use the next Drive Shelf procedure. Refer to Step Action Figure 3–13 Remove the system cover. See the – section Removing the System Cover. Loosen the four captive screws mounted on the front face plate.
Page 70: Disconnecting The Cables And Loosening The Screws From
Drive Shelf Figure 3–13 Disconnecting the Cables and Loosening the Screws from Drive Shelf MLO-009206 3–25...
Page 71 Drive Shelf Refer to Step Action Figure 3–14 From the rear of the drive shelf, tilt the shelf forward, allowing access to the power cable connector. Disconnect the power connector attached to the power cable. From the rear, tilt the drive plate assembly forward completely and lift it out from the slots located on the front of the chassis.
Page 72: Removing The Drive Shelf
Drive Shelf Figure 3–14 Removing the Drive Shelf MLO-011169 3–27...
Page 73: Drive Shelf
Drive Shelf Part Numbers The following table describes the parts you need to replace the drive shelf. Part Part Number Qty. Refer to... Captive screws 12-32249-0 Figure 3–13 Short SCSI cable 17-03488-01 Figure 3–13 Connector - Power H7816-AA Figure 3–14 distribution harness (part of power supply) Drive plate assembly...
Page 74: Turbochannel Option
TURBOchannel Option TURBOchannel Option Note If a dual-width TURBOchannel option is installed, then it must be placed in slots 0 and 1. If necessary, move the single-width TURBOchannel option to slot 2. Precautions Anytime you replace a module in a system, you must follow antistatic precautions.
Page 75: Removing The Screws And Standoffs From A Turbochannel Option
TURBOchannel Option Figure 3–15 Removing the Screws and Standoffs from a TURBOchannel Option MLO-011170 Part Numbers The following table describes the parts you need to replace a TURBOchannel option. Part Part Number Qty. Refer to... Screws PAN, 6-32 90-09984-07A Figure 3–15 Standoffs –...
Page 76: Simms
SIMMs SIMMs Note If you are replacing one SIMM, the new SIMM must be the same memory size and speed as the remaining seven SIMMs located on the same plane. Precautions Anytime you replace a module in the DEC 3000 Model 600/600S AXP system, antistatic precautions must be taken.
Page 77: Removing The Memory Mother Board
SIMMs Figure 3–16 Removing the Memory Mother Board MLO-009379 Refer to Step Action Figure 3–17 To remove the SIMMs: a. Release the clip located at both ends of the SIMM. b. Tilt the board forward at a 30- degree angle. Pull the SIMM out.
Page 78: Removing The Simms
SIMMs Figure 3–17 Removing the SIMMs MLO-011171 Part Numbers The following table describes the parts you need to replace SIMMs. 3–33...
Page 79: I/O Board
SIMMs Part Part Number Qty. Refer to... 54-21815-01 Figure 3–16 Clip – – Figure 3–17 Lock – – Figure 3–17 Replacement Reverse all the steps in the removal procedure to install SIMMs, making sure you push ﬁrmly on the SIMM to lock it in place. I/O Board Note When replacing the I/O board, you must install the I/O shield on...
Page 80 I/O Board Refer to Step Action Figure 3–18 Remove all the screws on the two transport tray support brackets that secure the I/O board. Slide the brackets toward the front of the unit. Remove the transport brackets to avoid damaging any components on the system card.
Page 81: Removing The I/O Board
I/O Board Figure 3–18 Removing the I/O Board MLO-011172 3–36...
Page 82: Replacing The I/O Board
I/O Board Figure 3–19 Replacing the I/O Board MLO-011173 Refer to Step Action Figure 3–19 Remove the Ethernet ROM chip and install it on the replacement I/O board. Install the new I/O board. – Set the environmental variables just – as they were set on the board you are replacing.
Page 83: Verifying Jumper Settings
I/O Board Figure 3–20 Verifying Jumper Settings MLO-011174 Part Numbers The following table describes the parts you need to replace an I/O board. Part Part Number Qty. Refer to... Short SCSI cable 17-03488-01 Figure 3–18 Screws - left bracket 90-09984-07 Figure 3–18 6-32 pan Screws - right bracket...
Page 84: System Board
System Board System Board Note Record the position of the switches. When replacing the board, set the switches in the same position on the new board. Make sure that the new board has the shield installed toward the rear of the system. Precautions Anytime you replace a module in the DEC 3000 Model 600/600S AXP system, antistatic precautions must be taken.
Page 85: Removing A System Board
System Board Figure 3–21 Removing a System Board MLO-011175 Part Numbers This table describes the parts you need to replace the system board. Part Part Number Qty. Refer to... 54-21815-01 Figure 3–21 Connectors - power – Figure 3–21 cable Screws, 6-32 pan 90-09984-07 Figure 3–21 Nylon washers...
Page 86 System Board Part Part Number Qty. Refer to... System board 54-23153-03 Figure 3–21 Replacement Reverse all the steps in the removal procedure to install the CPU board. 3–41...
Page 87: Power Supply
Power Supply Power Supply Removal To remove the power supply, use the next procedure. Refer to Step Action Figure 3–22 Remove the drive shelf. See the section – Removing the Drive Shelf. Disconnect all power connectors. Remove the four screws located on the front and back of the system chassis.
Page 88: Removing The Power Supply
Power Supply Figure 3–22 Removing the Power Supply MLO-011176 Part Numbers The following table describes the parts you need to replace the power supply. Part Part Number Qty. Refer to... Screws, 6-32 pan 90-09984-07 Figure 3–22 - power supply mounting (front) Screws, 6-32 pan 90-09984-07 Figure 3–22...
Page 89: Diagnostic Testing
Diagnostic Testing Overview Chapter The following topics are contained in this chapter: Overview • Power-on diagnostics • FRU Code table • List of diagnostics • Running single/multiple tests • Running a test continuously • Entering/exiting console and service mode • Diagnostics: –...
Page 90: Power-On Diagnostics
To test the rest of the memory, you must execute the memory diagnostics. Examples The next example shows a typical power up diagnostics message. See the following table for further explanation of this example. DEC 3000 - M600 Digital Equipment Corporation System conducting power up tests ------------------------------------------------------------ Devnam Devstat -------- ------- OK KN17-BA -V3.0-S4A3-I077 - sV2.0 - DECchip 21064 P3.0...
Page 91 3000 Model 600/600S AXP system due to the network being connected improperly, a thickwire loopback connector is missing, or an NI logic problem in the system. DEC 3000 - M600 Digital Equipment Corporation System conducting power up tests ------------------------------------------------------------ Devnam...
Page 92: Fru Code Table
Power-On Diagnostics DEC 3000 - M600 Digital Equipment Corporation System conducting power up tests ------------------------------------------------------------ Devnam Devstat -------- ------- OK KN17-BA - V3.0-S4A3-I077 - sV2.0 - DECchip 21064 P3.0 ASIC OK 80MB OK ptr(0) = Present keybd(2) = Present OK Ethernet Address: 08-00-2B-1A-38-31 , THICK...
Page 93: Diagnostic Listing
FRU Code Table Table 4–2 shows the TURBOchannel options FRU codes and TURBOchannel Options FRU their meaning. Codes Table 4–2 TURBOchannel Options FRU Codes FRU Code Meaning Failed FRU is most likely TURBOchannel option 0. Failed FRU is most likely TURBOchannel option 1.
Page 94 Diagnostic Listing The following are the available diagnostics: ASIC SCSI ISDN Format To obtain a diagnostic sub-test listing, enter the following: >>> T[EST] {device name} ? Return Note You must be in either console or service mode to obtain a listing.
Page 95: Running Single/Multiple Tests
Running Single/Multiple Tests Running Single/Multiple Tests Before You You must take the following actions before running diagnostics: Begin Step Action Refer to... Put the system in console Entering Console Mode mode. Attach loopbacks if Chapter 4 required. Select the diagnostic Table 4–4 environment.
Page 96 Running Single/Multiple Tests Example The next example executes all ASIC subtests. When you select a diagnostic test, that test executes its complete set of subtests. >>> T ASIC Return Running To execute a diagnostic sub-test, enter the following: Diagnostic Subtests >>>...
Page 97 Running Single/Multiple Tests The next example executes testing on a range of diagnostics starting with the ASIC diagnostic and ending with the ISDN diagnostic. When specifying a range, separate the device names with a colon. >>> T ASIC:ISDN Return The starting and ending diagnostic range is: ASIC SCSI ISDN...
Page 98: Entering/Exiting Console And Service Mode
Running Single/Multiple Tests Format To execute the REPEAT command, enter the following: >>> R[EPEAT] T[EST] {device name}, {device name} Return Example The next example shows that the memory diagnostic runs continuously until you enter at the console. Ctrl C >>> R T MEM Return The next example shows that the memory diagnostic and the NVR diagnostic runs continuously until you enter...
Page 99 Entering/Exiting Console and Service Mode Issue one of the following console commands at the console Exiting Console prompt to exit console mode and enter program mode. Mode Note If memory tests are run and the contents of memory are changed, then the CONTINUE command causes a system failure.
Page 100 Entering/Exiting Console and Service Mode Service mode can be exited by issuing one of the following Exiting Service console commands at the console prompt. Mode Note BOOT and CONTINUE cause you to exit the diagnostic environment and enter program mode. SET DIAG_SECTION 1 keeps you in the diagnostic environment.
Page 101: Asic Diagnostic
ASIC Diagnostic ASIC Diagnostic The ASIC diagnostic tests the Scatter/Gather Map registers. Overview TURBOchannel and CORE I/O ASIC registers are initialized by placing all registers in a known state. Diagnostic testing is performed when: • Unit is powered-on. • Console mode is entered and ASIC diagnostic selected. Fault isolation is to the ﬁeld replaceable unit (FRU).
Page 102: Nvr Diagnostic
ASIC Diagnostic Error Reporting All reported errors contain a hexadecimal longword of data and Format FRU code to identify the failing FRU. The error reporting format is as follows: >>> T ASIC ?? 001 ASIC XXXXXXXX Table 4–6 describes the diagnostic error message and the FRU that needs to be replaced.
Page 103: Nvr Diagnostic Subtests
NVR Diagnostic Running NVR To select and execute the NVR diagnostic and/or subtests, enter Diagnostics the following: >>> T[EST] {device name} [sub-test] Return Example The next example selects and executes the NVR diagnostic. >>> T NVR Return The next example selects and executes the NVR diagnostic TOY sub-test.
Page 104: Memory Diagnostic
NVR Diagnostic When the diagnostic encounters an error, the error reporting procedure format is as follows: >>> T NVR ?? 002 NVR XXXXXXXX Table 4–8 describes the diagnostic error message and the FRU that needs to be replaced. Table 4–8 NVR Error Identiﬁcation FRU Code Failing Test Error Code...
Page 105 MEMORY Diagnostic Running To select and execute the MEMORY diagnostic and/or subtests, Memory enter the following: Diagnostics >>> T[EST] {device name} [sub-test] Return Examples The next example selects and executes the MEMORY diagnostic. >>> T MEM Return Results: T-STS-MEM - Cell Test 00200000 <->...
Page 106: Memory Diagnostic Subtests
MEMORY Diagnostic Table 4–9 lists the MEMORY diagnostic subtests and their Subtests description. Table 4–9 Memory Diagnostic Subtests Subtests Test description Performs all tests CELL Memory cell test ADDR Address lines test LLSC Load-locked/Store-conditional INIT Zero all memory Provides a list of available diagnostics Memory options are provided to modify any memory sub-test.
Page 107: Memory Error Code Description
MEMORY Diagnostic When the diagnostic encounters an error, the error reporting procedure format is as follows: >>> T MEM ?? 8XY MEM XXXXXXXX Table 4–11 describes the memory error code. Table 4–11 Memory Error Code Description Error Reporting Value Description Extended error code preﬁx Bank 0 to 3 SIMM 0 to 7 for data errors in only one SIMM...
Page 108: Scsi Diagnostic
MEMORY Diagnostic Figure 4–1 MMB SIMM 7 System Module SIMM 5 SIMM 6 SIMM 3 SIMM 4 SIMM 1 SIMM 2 MMB 1 SIMM 0 MMB 0 MMB 1 MMB 0 MMB 0 MMB 1 Bank 3 Slot 2 Bank 2 Bank 1 Slot 1 Bank 0...
Page 109 SCSI Diagnostic • DMA Path in physical and virtual modes Testing can be performed: • Upon power on • In console mode Testing in console mode exercises the data paths between: – CPU and TURBOchannel interface – TURBOchannel interface and dual SCSI ASIC –...
Page 110: Scsi Diagnostic Subtests
SCSI Diagnostic Table 4–12 lists diagnostic subtests. Subtests Table 4–12 SCSI Diagnostic Subtests Subtests Description Mode ASIC Tests dual SCSI ASIC registers and Console two SCSI DMA buffers REGISTER Tests both sets of SCSI controller Console registers (on SCSI A and B) INTERRUPT Test interrupt logic (SCSI A and B) Console...
Page 111: Ni Diagnostic
SCSI Diagnostic Table 4–13 describes the diagnostic error message and the FRU that needs to be replaced. Table 4–13 SCSI Error Identiﬁcation Identiﬁes Test Failed FRU Code Failing Test Error Code Replace SCSI System Chapter 14 module SCSI Chapter 14 Module SCSI SCSI...
Page 112: Ni Diagnostic Subtests
NI Diagnostic Testing under service mode provides a full complement of patterns rather than a single pattern. Additionally, the full addressing range is tested for DMA read/write access. Running NI Before testing, a loopback connector (PN 12-22196-01) must be Diagnostics connected to the NI port or the port must be directly connected to the network.
Page 113: Ni Error Identification
NI Diagnostic Table 4–14 (Cont.) NI Diagnostic Subtests Sub-Test Description Test internal loopback with CRC check RX_MISS_BUFF Test internal loopback with MISS error COLLISION Test internal loopback with collision FILTER Test internal loopback with address ﬁlter checking TX_BUFF Test internal loopback with transmit buffer error Init Initializes the NI port...
Page 114: Scc Diagnostic
NI Diagnostic Results: T-STS-NI - Net ADDR ROM Test T-STS-NI - Lance Reg Test T-STS-NI - Init Test T-STS-NI - Int Lpbk and DMA Test T-STS-NI - Int Test T-STS-NI - Ext Lpbk Test ? T -ERR-NI - Ext Lpbk Test ? T -ERR-NI - ERR = ac ??000...
Page 115 SCC Diagnostic You need a serial line loopback connector (PN 12-25083-01) for the printer, and a modem port loopback (PN 29-24795-01) for the modem port. • Printer and communication ports using DMA transfers The diagnostic tests only the SCC chips in asynchronous mode. The diagnostic may be executed: •...
Page 116: Scc Diagnostic Subtests
SCC Diagnostic Table 4–16 lists the diagnostic subtests. Subtests Table 4–16 SCC Diagnostic Subtests Subtests Description INIT Performs a reset on both SCC controllers POLLED Tests SCC controllers using polled I/O INTERRUPT Tests SCC controllers using interrupt driven Tests SCC controllers using DMA transfers LK401 Tests for presence of a keyboard MOUSE...
Page 117: Isdn Diagnostic
SCC Diagnostic ISDN Diagnostic Note Overview The ISDN port is not presently accessible. The ISDN diagnostic will ensure that the 79C30A chip is fully functional by testing, generating, verifying, and disable interrupting the following: • 79C30A Internal registers • Internal digital and analog loopback •...
Page 118: Isdn Diagnostic Subtests
ISDN Diagnostic Table 4–18 lists the diagnostic subtests. Subtests Table 4–18 ISDN Diagnostic Subtests Subtests Description Mode INIT Initialize Console Internal registers test Console TONE Audio output Service D_LOOP Internal digital Service loopback A_LOOP Internal analog Console loopback Interrupt test Console Console RECORD...
Page 119: Turbochannel Testing
ISDN Diagnostic TURBOchannel Testing Double-width TURBOchannel options should always be installed Caution in slots 0 and 1. Attempting to install a double-width option into slot 2 could cause both permanent damage to the option and intermittent operation. See Chapter 1 for further details. The MIPS emulator performs the following tasks on a MIPS Emulator Overview...
Page 120 TURBOchannel Testing If an asterisk (*) is at the end of a script, then it is an object Obtaining Script Listing script and will fail if selected. Object scripts are not executable. To obtain a listing of diagnostic test scripts, enter the following: >>>...
Page 121 TURBOchannel Testing Example The next example initializes TURBOchannel option 1. >>> T TC1 INIT Return Additional The following are additional commands that support the TEST Commands command: Command Description T [dev_name] [cnfg] Displays conﬁguration on TC option T [dev_name] [init] Initializes option in TC slot T [dev_name] [cat Lists contents of a script...
Page 122: Troubleshooting
Troubleshooting Overview Chapter This chapter contains the following topics: Overview • LED codes • Troubleshooting tables for problems with: – System – Monitor – Mouse/tablet – Keyboard – Drives – Network – Audio – Console – Firmware Introduction The troubleshooting techniques described in this section neither identify all possible problems, nor do the suggested corrective actions remedy all problems.
Page 123: Led Codes
Overview Before You Before performing any procedures, verify cable, terminators, Start cable connections, loopbacks, and proper termination. Replace the most probable FRU as reported by diagnostics. Refer to Chapter 4. LED Codes The LED display corresponds to a hexadecimal code and Serial ROM indicates what diagnostic is currently being executed when the LED Codes...
Page 124 LED Codes Table 5–1 (Cont.) Serial ROM LED Codes Action Table Solution Action Ensure that all memory SIMMs are properly installed. It may be necessary to reseat memory SIMMs. Replace system module. Replace I/O module. Replace MMB/SIMMs. Table 5–2 Serial ROM LED Codes Then Finally LED Display...
Page 125 LED Codes Chapter 14 describes each code, the corresponding test, and possible reasons for test failure. The ASIC LED codes represent continued power-on testing. If ASIC LED an error occurs during this testing sequence, then a hexadecimal Codes code appears with FRU and error code information on the monitor screen.
Page 126: Asic Led Codes Action Table
LED Codes Table 5–4 ASIC LED Codes Action Table Step Action Reseat I/O module. Replace I/O module. Replace system module. Memory LED The Memory LED codes represent continued power-on testing. If Codes an error occurs during this testing sequence, then a hexadecimal code appears with FRU and error code information on the monitor screen.
Page 127 LED Codes LED Display HEX Code Description BCTP Bcache Tag Parity detection ECC detection Reserved Clear memory to zeroes NVR LED The NVR LED codes represent continued power-on testing. If Codes an error occurs during this testing sequence, then a hexadecimal code appears with FRU and error code information on the monitor screen.
Page 128: Nvr Led Codes Action Table
LED Codes Table 5–6 NVR LED Codes Action Table Step Action Reseat I/O module. Replace I/O module. SCC LED The SCC LED codes represent continued power on and extended self-test testing. If an error occurs during this testing sequence, Codes then a hexadecimal code appears with FRU and error code information on the monitor screen.
Page 129: Scc Led Codes Action Table
LED Codes Table 5–7 (Cont.) SCC LED Codes Then Finally Display Code Solution Replace... Replace... o oooo o — o oooo — o ooo oo — o ooo o — o ooo o —...
Page 130: Ni Led Codes
LED Codes Table 5–8 (Cont.) SCC LED Codes Action Table Step Action Replace keyboard. NI LED Codes The NI LED codes represent continued power-on testing. If an error occurs during this testing sequence, then a hexadecimal code appears with FRU and error code information on the monitor screen.
Page 131: Ni Led Codes Action Table
LED Codes Table 5–9 (Cont.) NI LED Codes LED Code HEX Code Solution Then Replace... Table 5–10 NI LED Codes Action Table Step Action Reseat I/O module and system module. Replace I/O module. ISDN LED The ISDN LED codes represent continued power-on testing. If an error occurs during this testing sequence, then a hexadecimal Codes code appears with FRU and error code information on the...
Page 132: Isdn Led Codes Action Table
LED Codes Table 5–11 ISDN LED Codes LED Display HEX Code Solution Then Replace... oooo 1, 3, 4 Audio module Table 5–12 ISDN LED Codes Action Table Step Action Reseat I/O module and system module. Replace I/O module. Make sure a handset is connected. Make sure that the audio module cable is connected to the I/O module.
Page 133 LED Codes Table 5–13 SCSI LED Codes LED Display Code Solution Then Replace... ooooo oooo 1, then 3 2, then 4 1, then 3 2, then 4 1, then 3 2, 4, then 5 Reserved for future – Reserved for future –...
Page 134: Scsi Led Codes Action Table
LED Codes Table 5–14 SCSI LED Codes Action Table Step Action Reseat I/O module and system module. Replace I/O module. Check SCSI cables and SCSI ID. Replace the drive. All removable disk devices must have media installed. Console LED The last testing sequence before entering the console program now begins.
Page 135: 84 Fail
LED Codes Table 5–15 (Cont.) Console LED Codes Then LED Display HEX Code First Replace... Replace... oooo ooooo Informational only — never stops here. Console entry >>> – oooooooo Console is about to be – exited. Table 5–16 Console LED Codes Action Table Step Action Replace I/O module.
Page 136: Troubleshooting Tables
84 Fail The message 84 Fail on your monitor is a general purpose failure Overview message that is generated under two conditions: • Using the TEST command When an 84 code failure occurs, diagnostic error code information also appears. Disregard the 84 Fail message and rely on the error code information.
Page 137 Troubleshooting Tables Using the Each troubleshooting table contains symptoms, possible causes, Tables and suggested actions. If more than one action is suggested, perform them in the order listed. Table 5–17 lists the symptoms, possible causes, and suggested System actions you can take to troubleshoot system problems. Problems Table 5–17 System Problems Symptom...
Page 138 Troubleshooting Tables Table 5–17 (Cont.) System Problems Symptom Possible Cause Corrective Action The alternate console If the console is connected to switch is not in the an alternate console port, then correct position. make sure the alternate console switch is set for the alternate console position (down).
Page 139: Mouse Problems
Troubleshooting Tables Table 5–17 (Cont.) System Problems Symptom Possible Cause Corrective Action Faulty boot device. Run diagnostic/utilities for faulty devices. See Chapter 4. Monitor Table 5–18 lists the symptoms, causes, and suggested actions for Problems monitor problems. If the suggested actions listed do not correct the problem, then verify that all cable connections are secure.
Page 140: Keyboard Problems
Troubleshooting Tables Table 5–19 Mouse Problems Symptom Possible Cause Corrective Action System boots but mouse Pointing device cable is Shut down the system. Reseat or optional tablet pointer installed incorrectly or is the cable. Reboot the system. does not appear on the loose.
Page 141: Network Problems
Troubleshooting Tables Note Before running diagnostics, terminate the SCSI B. This eliminates any external problems. Table 5–21 Drive Problems Symptom Possible Cause Corrective Action Drive does not work. Two SCSI identiﬁers Issue the SHOW DEVICE are set to the same ID command while in console number.
Page 142: Firmware Upgrade Problems
Troubleshooting Tables Table 5–22 (Cont.) Network Problems Symptom Possible Cause Corrective Action Cable connection is loose. Verify that all connections on the Ethernet segment are secure. Cannot boot from the There is a local network Contact system manager. network. problem. The problem is most likely caused by the customer server system or the network.
Page 143 Part II DEC 3000 Model 800/800S AXP Speciﬁc Information Part II provides information speciﬁc to the DEC 3000 Model 800/800S AXP system. This part includes the following chapters: Chapter Title System Overview System Conﬁguration Removal and Replacement Procedures Diagnostic Testing Troubleshooting Rackmount Installation for the IEC RS–310 Cabinet...
Page 144: System Overview
System Overview Overview Introduction The DEC 3000 Model 800/800S AXP system is a high- performance deskside workstation and server. The system can also be rackmounted in a standard 47.5-centimeter (19-inch) cabinet. System The DEC 3000 Model 800/800S AXP system includes the following components: Components •...
Page 145 Overview The system module includes the following components: System Module • 200 MHz DECchip 21064 (CPU) • 8 KB serial ROM • 2 MB backup cache • Main memory controller • Controller for the TURBOchannel I/O bus • 256 Kbyte Flash ROM (system ROM) •...
Page 146 Overview Addresses generated by DMA devices in the I/O system may be translated by a scatter/gather map. The scatter/gather map can map 32 KB pages. This translation is optional, enabled on a device-by-device basis. Serial Lines: The serial line interface supports the following equipment: Equipment Connections...
Page 147 Overview Memory The memory subsystem includes the following: Subsystem • Four memory motherboards (MMB) that mount on the system module. To have an operational memory subsystem, all four MMBs must be present. • The memory arrays are spread among the four MMBs. Each bank of memory consists of eight memory modules, two on each MMB.
Page 148: Front View
Front View Front View Front View Figure 6–1 shows the controls, lights, and devices on the front of the DEC 3000 Model 800/800S AXP system. Table 6–1 describes their functions. 6–5...
Page 149 Front View Figure 6–1 Front View Line MLO-007553 6–6...
Page 150 Front View Table 6–1 DEC 3000 Model 800/800S AXP System (Front) This Feature... Lets You... Removable media device slots Access devices that use removable storage media, such as diskettes, compact disks, cassette tapes, or cartridge tapes. DC OK light Check that all dc voltages are present on the power supply.
Page 151: Rear View
Rear View Rear View Rear View Figure 6–2 shows the switches, connectors, and modules on the rear of the DEC 3000 Model 800/800S AXP system. Table 6–2 describes their function. 6–8...
Page 152 Rear View Figure 6–2 Rear View ISDN MLO-010854 6–9...
Page 153 Rear View Table 6–2 DEC 3000 Model 800/800S AXP System (Rear) This Feature... Lets You... 10BASE-T Port Connect a 10BASE-T Ethernet network cable. AUI Port Connect an Attachment Unit Interface (AUI) Ethernet network cable (sometimes referred to as standard or thickwire Ethernet). ISDN Port Connect an Integrated Services Digital Network (ISDN) cable.
Page 154: System Block Diagram
System Block Diagram System Block Diagram Figure 6–3 shows the interaction of all system components. System Block Diagram Figure 6–3 System Block Diagram System Module Memory Mother Boards (MMBs) Cache Memory Datapath Array Slices Octets (4 ASICs) Scatter/ Address Gather Path ASIC TURBOchannel...
Page 155: System Configuration
System Conﬁguration Overview Chapter This chapter covers the following topics: Overview • Jumper Locations • I/O Module Jumpers • Console Security • Storage Devices – Conﬁguring Storage Devices • Internal Cable Routing • Memory Conﬁguration – Memory Conﬁguration Rules – Identifying the SIMMs 7–1...
Page 156 Overview Before upgrading or replacing storage devices or memory, follow General Rules these general rules: • If replacing storage devices, then set storage devices to the same SCSI ID as the previously removed drive. • If upgrading storage devices, then enter the console command SHOW CONFIG to see all current SCSI address settings.
Page 157: Jumper Locations
Jumper Locations Jumper Locations Figure 7–1 shows the location of jumpers and the serial ROM on System Module Jumper the system module. Table 7–1 describes each location. Locations Figure 7–1 System Module Jumper Locations MLO-011000 7–3...
Page 158: System Module Jumpers
Jumper Locations Table 7–1 System Module Jumpers Feature Description Comments Default Setting Test pins Used by engineering. – Serial ROM jumpers Jumper location 0 Installed. only. Serial ROM – – Serial ROM test port – – Clock divider jumpers – Installed.
Page 159: I/O Module Jumper Locations
Jumper Locations Figure 7–2 shows the location of the jumpers, Enet address I/O Module Jumpers ROM chip, TOY/NVR chip, and ﬂash ROM on the I/O module. Table 7–2 describes each location. Figure 7–2 I/O Module Jumper Locations MLO-011177 Table 7–2 I/O Module Jumpers Feature Description Comments...
Page 160: Console Security
Console Security Console Security To secure the console, perform the following steps. Use Secure Jumper Figure 7–2 and Table 7–2 for reference. 1. Power down the system. 2. Remove the I/O module and install the secure jumper. See Chapter 8 for details. 3.
Page 161 Console Security • TEST The unprivileged commands are: • BOOT (no parameters) • LOGIN • CONTINUE • HELP Example This example shows when the password is set. >>>SET PASSWORD Return PSWD1> ENTER_NEW_PASSWORD PSWD2> ENTER_NEW_PASSWORD Entering the To enter the privileged state on a secured console, enter the Privileged State LOGIN command as follows: >>>...
Page 162: Storage Devices
Console Security Restoring If you forget the console password, you can enter a new password the Console as follows: Password 1. Shutdown the system. 2. Power down the unit. 3. Remove the I/O module. 4. Remove the secure jumper from the I/O module. 5.
Page 163 Storage Devices 3. Set all jumpers and switches on the new device to match the removed device. 4. Install the new device. 5. At the console prompt, enter SHOW DEVICE to verify the replacement. >>> SHOW DEVICE Return 6. Run the disk veriﬁer diagnostic (Chapter 14). Adding SCSI When you add a SCSI drive, you must conﬁgure the device.
Page 164: Recommended Scsi Jumper Settings
Storage Devices Table 7–3 lists the recommended SCSI jumper settings. See Chapter 13 for information about SCSI utilities. Table 7–3 Recommended SCSI Jumper Settings Recommended Drive SCSI Address RZ2x RZ2x RZ2x Factory-installed RZ2x RRD42 RX26, TZK1x, TLZ06, TZ30 (Open ID) SCSI controller Out = Removed.
Page 165: Internal Cable Routing
Internal Cable Routing Internal Cable Routing Cable Figure 7–3 shows the cable connections between modules and disks in the DEC 3000 Model 800/800S AXP system. Connections Figure 7–3 Internal Cable Routing Module Fixed Disk Fixed Disk Audio Module Removable Media Fixed Disk Module Fixed Disk...
Page 166: Factory-Default Scsi Id Settings For Drives
Internal Cable Routing Figure 7–4 Factory-Default SCSI ID Settings for Drives MLO-007574 Power Cable Figure 7–5 shows the internal power cable connections and routing. Routing 7–12...
Page 167: Memory Configuration
Internal Cable Routing Figure 7–5 Power Cabling Fixed Disk Fixed Disk Removable Media (Regulator) Fixed Disk Module Fixed Disk To CPU MLO-011215 Memory Conﬁguration Banks and A bank represents the eight memory arrays (memory modules 0 Slots through 7) as shown in Figure 7–6. A slot consists of two banks because every memory array can be populated on both sides as shown.
Page 168: Memory Bank Layout
Memory Conﬁguration Figure 7–6 Memory Bank Layout MMB1 MMB0 MMB1 MMB0 System Module SIMM 6 MMB1 MMB0 SIMM 4 SIMM 0 BANK 7 SIMM 2 SLOT 4 BANK 6 BANK 5 SLOT 3 BANK 4 BANK 3 SLOT 2 BANK 3 BANK 1 SLOT 1 BANK 0...
Page 169 Memory Conﬁguration Memory When installing memory, follow these conﬁguration rules: Conﬁguration • Each memory bank must be ﬁlled in sets of eight memory Rules modules. • The eight memory SIMMs in a bank must be of equal size. • The eight memory SIMMs in a bank must be of the same type.
Page 170: Removal And Replacement Procedures
Removal and Replacement Procedures Overview Chapter This chapter covers the following topics: Overview • Locating Field Replaceable Units • System Cover • Front Bezel • Side Panels • Rear Bezel • Audio Module Assembly • Lights and Switch Module • Power Supply •...
Page 171 Overview Before You Before removing or replacing defective parts, the customer must Start prepare the system by doing the following: 1. If the system is in working condition, back up all data ﬁles. 2. Shut down the software. 3. Record the present system conﬁguration. Refer to the SHOW CONFIG command for the procedure.
Page 172: Locating Field Replaceable Units
Locating Field Replaceable Units Locating Field Replaceable Units Using the To locate a particular FRU, refer to Table 8–1 and Figure 8–1 or Exploded View Figure 8–2. Table 8–1 lists each FRU and the associated number showing the location in Figure 8–1 and Figure 8–2. Table 8–1 FRU Table Figure Reference Front bezel...
Page 173: Fru Locations (Right Side)
Locating Field Replaceable Units Figure 8–1 shows the FRUs on the right side of the DEC 3000 Model 800/800S AXP system. Figure 8–1 FRU Locations (Right Side) MLO-011217 8–4...
Page 174: Fru Locations (Left Side)
Locating Field Replaceable Units Figure 8–2 shows the FRUs on the left side of the DEC 3000 Model 800/800S AXP system. Figure 8–2 FRU Locations (Left Side) MLO-011218 8–5...
Page 175: System Cover
System Cover System Cover Keylock If the system is locked, the customer must supply keys to the Security Digital service representative to open the system cover. Before leaving the site, the Digital service representative must return all keys to the customer or inform the customer that the system is locked.
Page 176: Removing The Top Cover
System Cover Figure 8–3 Removing the Top Cover MLO-011219 Replacement To install the top cover, reverse the removal steps. 8–7...
Page 177: Front Bezel
Front Bezel Front Bezel Removal To remove the front bezel, use the next procedure. Refer to Step Action Figure 8–4 Shutdown the system. – Power down the unit. – Remove the top cover. – Release the two tabs. Tilt the front bezel forward and down off –...
Page 178: Removing The Front Bezel
Front Bezel Figure 8–4 Removing the Front Bezel MLO-011221 Replacement To install the front bezel, reverse the removal steps. 8–9...
Page 179: Side Panels
Side Panels Side Panels Removal To remove either side panel, use the next procedure. Refer to Step Action Figure 8–5 Shutdown the system. – Power down the unit. – Remove the top cover. – Pull the panel towards you by grabbing the metal tabs.
Page 180: Removing The Side Panel
Side Panels Figure 8–5 Removing the Side Panel MLO-011187 Replacement To install the side panel, reverse the removal steps. 8–11...
Page 181: Rear Bezel
Rear Bezel Rear Bezel Removal To remove the rear bezel, use the next procedure. Refer to Step Action Figure 8–6 Shutdown the system. – Power down the unit. – Disconnect the cables from rear. – Remove the top cover. – Lift the bezel up and out of the system.
Page 182: Removing The Rear Bezel
Rear Bezel Figure 8–6 Removing the Rear Bezel MLO-011220 Replacement To install the rear bezel, reverse the removal steps. 8–13...
Page 183: Audio Module Assembly
Audio Module Assembly Audio Module Assembly Removal To remove a failed or damaged audio module assembly, use the next procedure. Refer to Step Action Figure 8–7 Shutdown the system. – Power down the unit. – Remove the top cover. – Remove the front bezel.
Page 184: Removing The Audio Module Assembly
Audio Module Assembly Figure 8–7 Removing the Audio Module Assembly MLO-011221 Replacement To install the audio module assembly, reverse the removal steps. 8–15...
Page 185: Lights And Switch Module
Lights and Switch Module Lights and Switch Module Removal To remove a failed or damaged lights and switch module (LSM), use the next procedure. Refer to Step Action Figure 8–8 Shutdown the system. – Power down the unit. – Remove the top cover. –...
Page 186: Removing The Lsm Module
Lights and Switch Module Figure 8–8 Removing the LSM Module MLO-011222 Replacement To install the LSM module, reverse the removal steps. 8–17...
Page 187: Power Supply
Power Supply Power Supply Removal To remove a failed or damaged power supply: Step Action Refer to Figure Shutdown the system. – Power down the unit. – Remove the top cover. – Remove the front bezel. – Remove both side panels. –...
Page 188: Power Supply Cabling
Power Supply Figure 8–9 shows the power supply cabling for the DEC 3000 Model 800/800S AXP system. Figure 8–9 Power Supply Cabling MLO-011223 8–19...
Page 189: Removing The Power Supply
Power Supply Figure 8–10 Removing the Power Supply MLO-011224 8–20...
Page 190 Power Supply Part Numbers Part Part Number Quantity Top cover 70–30266–01 Side panels 70–29563–01 Power cable 17–03395–01 Mounting screws – Power supply H7883–YA Regulator cable 17-03817-01 Regulator cable 17-03814-01 Regulator cable 17-03320-03 Replacement To install the power supply, reverse the removal steps. 8–21...
Page 191: Rzxx Disk Drives
RZ xx Disk Drives RZ xx Disk Drives This section describes how to remove the following RZ disk Overview drives: RZ24L-E RZ25-E RZ25L-E RZ26-E RZ26L-E RZ28-E 8–22...
Page 192 RZ xx Disk Drives Removal To remove a failed or damaged RZxx disk, use the next procedure. Step Action Refer to Figure Shutdown the system. – Power down the unit. – Remove the top cover. – Remove the right side panel. –...
Page 193 RZ xx Disk Drives Figure 8–11 Removing an RZ xx Drive MLO-011225 8–24...
Page 194: Default Scsi Id Settings
RZ xx Disk Drives Figure 8–12 shows the default SCSI ID settings for disk drives in the DEC 3000 Model 800/800S AXP system. Figure 8–12 Default SCSI ID Settings MLO-007574 8–25...
Page 195 RZ xx Disk Drives Part Numbers Part Part Number Quantity Top cover 70–30266–01 Right side panel 70–29563–01 Disk drive RZ2x–E Up to 4 drives Replacement To install an RZxx disk drive, reverse the removal steps. 8–26...
Page 196: Regulator Module
Regulator Module Regulator Module Removal To remove a failed or damaged regulator module, use the next procedure. Refer to Step Action Figure 8–13 Shutdown the system. – Power down the unit. – Remove the top cover. – Remove the right side panel. –...
Page 197: Removing The Regulator Module
Regulator Module Figure 8–13 Removing the Regulator Module MLO-011281 Part Numbers Part Part Number Quantity Top cover 70–30266–01 Right side panel 70–29563–01 Regulator module 54–23128–01 Regulator module cable 17–03814–01 Regulator module cable 17–03815–01 Regulator module cable 17–03816–01 Regulator module cable 17–03817–01 Regulator module cable 17–03320–02...
Page 198: I/O Module
I/O Module I/O Module Removal To remove a failed or damaged I/O module, use the next procedure. Refer to Figure 8–14 Step Action and Figure 8–15 Shutdown the system. – Power down the unit. – Remove the top cover. – Remove the right panel.
Page 199: I/O Module Cable Connections
I/O Module Figure 8–14 I/O Module Cable Connections ISDN MLO-011227 8–30...
Page 200: Removing The I/O Module (Side View)
I/O Module Figure 8–15 Removing the I/O Module (Side View) MLO-011228 8–31...
Page 201 I/O Module Part Numbers Part Part Number Quantity Top cover 70–30266–01 Right side panel 70–29563–01 TURBOchannel modules xx–xxxxx–xx Up to 6 Removable rivets 12–36064–01 I/O Module 54–21147–02 See the DEC 3000 Model 800/800S AXP Options Installation Guide. Replacement Before installing the new I/O module, ensure that •...
Page 202: I/O Module Jumper Locations
I/O Module Figure 8–16 shows the I/O module jumper locations. Table 8–2 brieﬂy describes each jumper. Figure 8–16 I/O Module Jumper Locations MLO-011177 Table 8–2 I/O Module Jumper Locations Default Location Description Comments Setting Park location Used to store unused –...
Page 203: Fans
Fans Fans Removal There are three system fans on the bottom of the unit, as shown in Figure 8–17. To remove a failed or damaged system fan, use the next procedure. Refer to Step Action Figure 8–17 Shutdown the system. –...
Page 204: Removing A Fan
Fans Figure 8–17 Removing a Fan Fr o nt MLO-011229 8–35...
Page 205 Fans Part Number Description Part Number Quantity Fan assembly 12–23609–12 Replacement To install the system fan, reverse the removal steps. 8–36...
Page 206: Memory Mother Board
Memory Mother Board Memory Mother Board Removal To remove a failed or damaged memory mother board (MMB), use the next procedure. Refer to Step Action Figure 8–18 Shutdown the system. – Power down the unit. – Remove the top cover. –...
Page 207: Removing A Memory Mother Board
Memory Mother Board Figure 8–18 Removing a Memory Mother Board MLO-011230 8–38...
Page 208 Memory Mother Board Part Numbers Part Part Number Quantity Top cover 70–30266–01 Left side panel 70–29563–01 Memory mother board 54–21141–01 Module spacer 74–45215–01 Replacement To install the memory mother board, reverse the removal steps. 8–39...
Page 209: Memory Module
Memory Module Memory Module Removal Use the next procedure to remove a SIMM. Refer to Step Action Figure 8–19 Shutdown the system. – Power down the unit. – Remove the left side panel. – Remove the memory mother board – and place on an antistatic mat.
Page 210: Removing Simms
Memory Module Figure 8–19 Removing SIMMs MLO-011231 8–41...
Page 211 Memory Module Part Numbers Part Part Number Quantity Left side panel 70–29563–01 Memory mother board 54–21141–01 4 MB memory module 54–21139–CA – 8 MB memory module 54–21139–DA – Replacement To replace a SIMM, perform the following steps: Refer to Step Action Figure 8–19 Insert the SIMM at a 30-degree...
Page 212: System Module
System Module System Module Removal To remove a failed or damaged system module, use the next procedure. Refer to Figure 8–20 through Step Action Figure 8–22 Shutdown the system. – Power down the unit. – Remove the top cover. – Remove both side panels.
Page 213: System Module Power Connections
System Module Figure 8–20 shows the system module power connections for the DEC 3000 Model 800/800S AXP system. Figure 8–20 System Module Power Connections MLO-011233 8–44...
Page 214: Turbochannel Connections
System Module Figure 8–21 shows the TURBOchannel connections for the DEC 3000 Model 800/800S AXP system. Figure 8–21 TURBOchannel Connections ISDN MLO-011234 8–45...
Page 215: Removing The System Module
System Module Figure 8–22 shows the removal of the system module from the DEC 3000 Model 800/800S AXP. Figure 8–22 Removing the System Module MLO-011235 Part Numbers Part Part Number Quantity Top cover 70–30266–01 Right side panel 70–29563–01 Left side panel 70–29563–01 TURBOchannel xx–xxxxx–xx...
Page 216 System Module Part Part Number Quantity Memory mother board 54–21141–01 (MMB) Captive rivets 12–36064–01 System module 54–23153–01 Replacement To install the system module, reverse the removal steps. See Figure 8–23 for system module jumper locations and Table 8–3 for a description of the jumpers. Note Make sure that all captive rivets are in the out position and that the setting for the ﬂash ROM jumper is the...
Page 217: System Module Jumper Locations
System Module Figure 8–23 shows the locations of the jumpers on the system module. Figure 8–23 System Module Jumper Locations MLO-011000 8–48...
Page 218: System Module Jumper Locations
System Module Table 8–3 describes the system module jumpers. Table 8–3 System Module Jumper Locations Default Location Description Comments Setting Test pins Used by – engineering. Serial ROM jumpers Jumper location 0 Installed. only. Serial ROM – – Serial ROM test port –...
Page 219: System Cable And Power Routing
System Cable and Power Routing System Cable and Power Routing Figure 8–24 shows the cable connections between modules and Internal Cable Routing disk drives in the DEC 3000 Model 800/800S AXP system. Figure 8–24 Internal Cabling Module Fixed Disk Fixed Disk Audio Module Removable Media...
Page 220: Power Cabling
System Cable and Power Routing Figure 8–25 shows the power connections between the power Power Cable Routing supply, disk drives, and the system module. Figure 8–25 Power Cabling Fixed Disk Fixed Disk Removable Media (Regulator) Fixed Disk Module Fixed Disk To CPU MLO-011215 8–51...
Page 221: Diagnostic Testing
Diagnostic Testing Overview Chapter This chapter covers the following topics: Overview • FRU Code Table • Available Diagnostics • Running Diagnostic Tests • Entering and Exiting Console and Service Mode • Diagnostics: – ASIC Diagnostic – NVR Diagnostic – Memory Diagnostic –...
Page 222: Fru Code Table
FRU Code Table FRU Code Table Table 9–1 lists the system device FRU codes. System Device FRU Codes Table 9–1 System Device FRU Codes FRU Code Device (Most Probable FRU) Unknown or diagnostic does not support FRU reporting. System module I/O Module LK Keyboard Mouse/pointing device...
Page 223: Diagnostic Listing
FRU Code Table Table 9–3 SCSI FRU Codes FRU Code Device SCSI device on bus A (internal), target T, logical unit number L. For example, the FRU code for device DKA0 is 100. SCSI device on bus B (external), target T, logical unit number L.
Page 224: Running Diagnostic Tests
Running Diagnostic Tests Running Diagnostic Tests Before You You must take the following actions before running diagnostics: Begin Step Action Refer to... Enter console mode. Entering Console Mode section (this chapter) Attach loopbacks if Table 9–4 required. Select the diagnostic Table 9–4 environment.
Page 225 Running Diagnostic Tests Running To run a diagnostic subtest, enter the following command: Diagnostic Subtests >>> T[EST] Return Example The next example selects the TOY subtest of the NVR diagnostic. NVR testing is performed only on those areas deﬁned by the TOY subtest.
Page 226: Entering And Exiting Console And Service Mode
Running Diagnostic Tests Diagnostics that run in console mode also run in service mode. The following example runs the range of diagnostics from the ASIC diagnostic to the MEMORY diagnostic, then continues with the SCC diagnostic: >>> T ASIC:MEM,SCC Return Running Tests You can use the console REPEAT command to run all or selected Continuously...
Page 227 Entering and Exiting Console and Service Mode 2. Enter SET DIAG_SECTION 1 command while in service mode. 3. Enter the SET AUTO_ACTION HALT command. See the command description in Chapter 13. Exiting Console To exit console mode and enter program mode, enter one of the Mode following commands at the console prompt: •...
Page 228: Asic Diagnostic
Entering and Exiting Console and Service Mode To exit service mode and enter console mode, enter the following command: • SET DIAG_SECTION 1 See Chapter 13. ASIC Diagnostic Overview The ASIC diagnostics test the Scatter/Gather Map registers. The diagnostics also initialize all TURBOchannel and Core I/O ASIC registers by placing all registers in a known state.
Page 229: Nvr Diagnostic
ASIC Diagnostic Example This example runs the ASIC diagnostic. >>> T ASIC Return This example runs the ASIC diagnostic and SGMAP subtest. >>> T ASIC SGMAP Return Error Reporting The diagnostic reports any errors that it ﬁnds. Error messages Format include a hexadecimal longword of data and a FRU code to identify the failing FRU.
Page 230: Nvr Diagnostic Subtests
NVR Diagnostic The TOY test veriﬁes that the time-of-year clock has been set. If it has been set, then the test veriﬁes the clock’s operation. If the time is not set, then all registers used by the time-of-year clock are tested. The register test veriﬁes that each TOY register can hold all possible values.
Page 231: Memory Diagnostic
NVR Diagnostic Example: The next example runs the NVR diagnostic. >>> T NVR Return The next example runs the TOY subtest of the NVR diagnostic. >>> T NVR TOY Return Error Reporting The diagnostic reports any error that it ﬁnds. Error messages include a hexadecimal longword of data and a FRU code to identify the failing FRU.
Page 232: Memory Diagnostic Subtests
Memory Diagnostic The system performs the memory diagnostic when you: • Power up the unit. • Enter console mode and select the memory diagnostic. During power-up, the memory diagnostic • Checks the previous memory conﬁguration • Tests enough memory to load the secondary boot (APB.EXE for OpenVMS) The only time a complete memory test is performed during power-up is when the memory conﬁguration has changed.
Page 233 Memory Diagnostic invalid or exceed their ranges. Table 9–10 lists the memory options. Table 9–10 Memory Test Options Option Default Description -l:xxxxxxxx 002000000 (2 Starting address -h:xxxxxxxx Top of memory Ending address -n:xx Number of retries -x[-] Stop on error ON [OFF] -i[-] Initialize memory after tests ON [OFF]...
Page 234: Memory Error Identification
Memory Diagnostic Table 9–11 Memory Error Identiﬁcation Code Description Extended error code preﬁx. Bank number (0 through 7). Memory module number (0 to 7), if there are data errors in one module. A value of 8 to B indicates data errors in both modules: Code Memory Modules...
Page 235: Scsi Diagnostic
Memory Diagnostic See Figure 9–1 for the location of the failed SIMM. Figure 9–1 Memory Bank Layout MMB1 MMB0 MMB1 MMB0 System Module SIMM 6 MMB1 MMB0 SIMM 4 SIMM 0 BANK 7 SIMM 2 SLOT 4 BANK 6 BANK 5 SLOT 3 BANK 4 BANK 3...
Page 236 SCSI Diagnostic • Enter console mode and select the SCSI diagnostic. In console mode, the diagnostic exercises the following data paths: – CPU — TURBOchannel interface – TURBOchannel interface — dual SCSI ASIC – Dual SCSI ASIC — SCSI controllers –...
Page 237 SCSI Diagnostic Table 9–12 lists the SCSI diagnostic subtests. Subtests Table 9–12 SCSI Diagnostic Subtests Subtest Description Mode ASIC Tests dual SCSI ASIC registers Console and two SCSI DMA buffers. REGISTER Tests both sets of SCSI Console controller registers (on SCSI A/B).
Page 238: Ni Diagnostic
SCSI Diagnostic Table 9–13 lists the SCSI diagnostic error messages and identiﬁes the FRU to replace. Table 9–13 SCSI Error Identiﬁcation Test Failure Failing Code Code Test Error Code Replace... SCSI Chapter 14 System module SCSI Chapter 14 Module SCSI Chapter 14 SCSI controller...
Page 239 NI Diagnostic Testing in service mode provides a full complement of patterns, rather than a single pattern. Additionally, the full addressing range is tested for DMA read/write access. Running NI Before testing, you must either connect the thickwire loopback Diagnostics connector (12-22196-01) to the AUI Ethernet port or connect the port directly to the network.
Page 240: Scc Diagnostic
NI Diagnostic Examples The next example runs the NI diagnostic: >>> T NI Return The next example runs the NI diagnostic and the NAR subtest: >>> T NI NAR Return Error Reporting The diagnostic reports any error that it ﬁnds. Error messages include a hexadecimal longword of data and a FRU code to identify the failing FRU.
Page 241: Scc Diagnostic Subtests
SCC Diagnostic • Printer and communication ports, using DMA transfers The diagnostic tests the SCC chips only in asynchronous mode. The system performs the diagnostic when you: • Power up the unit in server mode (SET SERVER 1 console command). •...
Page 242: Isdn Diagnostic
SCC Diagnostic Examples The next example runs the SCC diagnostic. >>> T SCC Return The next example runs the SCC diagnostic and the LK401 subtest. >>> T SCC LK401 Return Error Reporting The diagnostic reports any error that it ﬁnds. Error messages include a hexadecimal longword of data and a FRU code to identify the failing FRU.
Page 243: Isdn Diagnostic Subtests
ISDN Diagnostic • Tone output • The system runs the diagnostic when you: • Power up the unit. • Enter console mode and select the ISDN diagnostic. • Enter service mode and select the ISDN diagnostic. To run the ISDN diagnostic and subtests, use the TEST Running ISDN Diagnostics command.
Page 244: Turbochannel Testing
ISDN Diagnostic The next example runs the ISDN diagnostic and the REGISTER subtest: >>> T ISDN REGISTER Return Error Reporting The diagnostic reports any error that it ﬁnds. Error messages include a hexadecimal longword of data and a FRU code to identify the failing FRU.
Page 245 TURBOchannel Testing Before You Before testing, enter console mode and use the SHOW CONFIG Begin command to display the name of the installed TURBOchannel device names. Identify and record the TURBOchannel device you want to test. The command lists TURBOchannel options by their slot number: TC n The n is the TURBOchannel option slot number.
Page 246 TURBOchannel Testing Example: The next example runs script pst-m on the TURBOchannel option in slot 2. >>> T TC2 pst-m Return Initializing a To initialize a selected TURBOchannel option, enter the following TURBOchannel command: Option >>> T {dev_name} INIT Return Example: The next example initializes the TURBOchannel option in slot 3.
Page 247: Troubleshooting
Troubleshooting Overview Chapter This chapter covers the following topics: Overview • System Device FRU Codes • LED Codes • 84 Fail Message • Troubleshooting tables for problems with: – System – Monitor – Mouse/tablet – Keyboard – Drives – Network –...
Page 248: System Device Fru Codes
Overview Before You Before performing any procedures, verify cable, terminators, Start cable connections, loopbacks, and proper termination. Replace the most probable FRU as reported by diagnostics. Refer to Chapter 9. System Device FRU Codes Table 10–1 lists the system device FRU codes. A code appears on System Device your screen when a FRU fails.
Page 249 LED Codes DEC 3000 - M800 Digital Equipment Corporation System conducting power up tests Devnam Devstat OK KN17-AA OK 144MB OK PTR(0)= Present Keybd(2)= Present OK Ethernet Address: 08-00-2B-2A-1F-82, THICK SCSI ISDN OK - PMAGB-BA System power up OK Enter B to boot software from DKB0 >>>...
Page 250: Serial Rom Led Error Codes
LED Codes Table 10–2 lists the serial ROM LED error codes. For each LED code that appears, either the system module or the I/O module is the faulty FRU. Take the following action in the order listed. 1. Verify that there is a secure connection between the system module and the I/O module.
Page 251 LED Codes 2. Replace the system module. 3. If the error persists, replace the I/O module. The LED code is 35. Memory LED The following LED codes represent continued power-up testing. Codes If an error occurs during this testing sequence, the system hexadecimal code plus FRU and error code information appear on the screen.
Page 252: Nvr Led Error Codes
LED Codes If the system enters console mode, then run the NVR diagnostics and interpret the error information using: • SHOW ERROR command • Diagnostic information (Chapter 9) • Diagnostic error messages (Chapter 14) If the system does not enter console mode (>>>), or if the hex code DD is not displayed on the LEDs, then use Table 10–3 to isolate the failed FRU.
Page 253: Scc Led Error Codes
LED Codes If the system does not enter console mode (>>>), or if the hex code DD is not displayed on the LEDs, then use Table 10–4 to isolate the failed FRU. Take the following action in the order listed. 1.
Page 254: Ni Led Error Codes
LED Codes If the system does not enter console mode (>>>), or if the hex code DD is not displayed on the LEDs, then use Table 10–5 to isolate the failed FRU. Take the following action in the order listed. 1.
Page 255: Isdn Led Error Codes
LED Codes 3. Make sure the audio module cable is connected to the I/O module. Table 10–6 ISDN LED Error Codes LED Codes The following LED codes represent continued power-up testing. SCSI LED If an error occurs during this testing sequence, the system Codes hexadecimal code plus FRU and error code information appear on the screen.
Page 256: 84 Fail Message
LED Codes This section lists error codes that may appear in the last test Console LED Codes sequence before entering the console program. If the power-up sequence is successful, the diagnostic LEDs DD hex code and the console (>>>) prompt appear. These are the only indications that the system has entered console mode.
Page 257: Troubleshooting Tables
84 Fail Message – Boot block is not found on the media. Troubleshooting Tables The following tables contain information to help you troubleshoot Overview a DEC 3000 Model 800/800S AXP system. The tables are organized as follows: • System Problems •...
Page 258 Troubleshooting Tables Table 10–9 covers general system power-up problems. System Problems Table 10–9 System Problems Symptom Possible Cause Corrective Action Fan not running A fan failed. Check the red fan failure LED. • If the LED is on, a fan has failed;...
Page 259 Troubleshooting Tables Table 10–9 (Cont.) System Problems Symptom Possible Cause Corrective Action The monitor brightness Adjust the monitor brightness and contrast controls and contrast controls. are too dark to see the screen display. Check the monitor cable and video connections. The monitor fuse is See the monitor’s blown.
Page 260 Troubleshooting Tables Table 10–9 (Cont.) System Problems Symptom Possible Cause Corrective Action Faulty boot device Run SCSI diagnostic utilities (Chapter 9). Monitor Table 10–10 describes monitor problems. If the corrective Problems actions do not correct a problem, verify that all cable connections are correct and secure.
Page 261 Troubleshooting Tables Table 10–11 Mouse Problems Symptom Possible Cause Corrective Action The system boots, but The pointing device cable Turn off the system. Reseat the the mouse or optional is installed incorrectly or cable. Turn on the system. tablet pointer does not is loose.
Page 262 Troubleshooting Tables 2. If connections are okay, you must run the SCSI diagnostic (Chapter 9) or utilities (Chapter 13) to isolate a media or controller problem. See Chapter 7 for information on speciﬁc storage devices. Figure 7–3 shows internal cable routing, and Figure 7–5 shows power cable routing.
Page 263 Troubleshooting Tables Table 10–14 (Cont.) Network Problems Symptom Possible Cause Corrective Action Ethernet setting in You may have a 10BASET cable console is wrong. plugged in, but the Ethernet is set to THICK. A cable is loose. Secure all cable connections on the Ethernet segment.
Page 264 Troubleshooting Tables Table 10–15 Firmware Upgrade Problems Symptom Possible Cause Corrective Action Unable to complete ﬁrmware Jumpers on the system See Chapter 14. upgrade. module and I/O module are not set correctly. 10–18...
Page 265: Installation Procedure
Rackmount Installation for the IEC RS–310 Cabinet Installation Procedure Overview This chapter describes how to install a DEC 3000 Model 800 AXP (PE50A–B9) or Model 800S AXP (PE50A–D9) rackmount system in an IEC RS–310 (RETMA) cabinet. Note The conﬁgurations that this procedure supports do not require a power controller.
Page 266 Installation Procedure Determine the To determine the installation area for the system in an IEC Installation RS-310 cabinet, perform the following steps at the front and rear Area in the cabinet rails. See Figure 11–1. Cabinet Warning Digital does not recommend installing the system in the top area of the cabinet, for stability reasons.
Page 267: Determining The Installation Area
Installation Procedure Figure 11–1 Determining the Installation Area Hole 26 Nut is attached to deflector plate. 15 3/4" Hole 23 Nut is attached to rear cab rail only. 14 " Hole 20 12 1/4" 10 1/2" "Installation Area" Hole 14 8 3/4"...
Page 268 Installation Procedure Assemble the top air deﬂector and bafﬂe subassembly (Figure 11–2) as follows: Step Action Align the holes in the deﬂector with the holes in the bafﬂe Insert and tighten the six screws to secure the bafﬂe to the deﬂector. Install the Top Required materials: Air Deﬂector...
Page 269: Installing The Top Air Deflector
Installation Procedure Figure 11–2 Installing the Top Air Deﬂector MLO-011206 Assemble Required materials: the Bottom • Six 6/32 screws Air Deﬂector and Bafﬂe • Bottom air bafﬂe (PN 74–46195–01) Subassembly • Bottom air deﬂector (PN 74–46208–01) 11–5...
Page 270 Installation Procedure Assemble the bottom air deﬂector and bafﬂe subassembly (Figure 11–3) as follows: Steps Action Align the holes in the deﬂector with the holes in the bafﬂe Insert and tighten the six screws to secure the bafﬂe to the deﬂector. 11–6...
Page 271: Installing The Bottom Air Deflector Assembly
Installation Procedure Figure 11–3 Installing the Bottom Air Deﬂector Assembly MLO-011207 Install the Required materials: Bottom Air • Four 10/32 screws with integral washers Deﬂector Assembly • 14 clip nuts (PN 90-07786-00) • Bottom air deﬂector assembly (assembled in the previous section) 11–7...
Page 272 Installation Procedure Install the bottom air deﬂector assembly (Figure 11–3) as follows: Steps Action Attach clip nuts to each tab on the deﬂector as shown. Count up four holes from the bottom of the installation area at the front of the cabinet and two holes at the rear of the cabinet.
Page 273: Assembling The Right Side Chassis Slide Subassembly
Installation Procedure Steps Action Orient the slide mounting bracket so the IEC end is facing out. Use four 8/32 screws to secure the slide mounting brackets to the chassis slide . Do not tighten the two screws at the rear slide mounting bracket. Use four 8/32 screws to secure the slide mounting angle brace to the chassis slide.
Page 274 Installation Procedure Install the Right Required materials: Side Chassis • Right side chassis slide assembly (assembled in the previous Slide Assembly section) • Two 10/32 screws Install the right side chassis slide assembly (Figure 11–5) as follows: Steps Action Count up 6 holes from the bottom of the installation area on the front and rear cabinet rails.
Page 275: Installing The Right Side Chassis Slide Assembly
Installation Procedure Figure 11–5 Installing the Right Side Chassis Slide Assembly MLO-011252 Assemble Required materials: the Left Side • Eight 8/32 screws Chassis Slide Subassembly • Eight nuts • Two slide mounting brackets (PN 74–46197–01) • Chassis slide (PN 12–18166–02) •...
Page 276 Installation Procedure mounting. See Figure 11–6. Assemble the left side chassis slide subassembly (Figure 11–6) as follows: Steps Action Orient the slide mounting bracket so the IEC end is facing out. Use four 8/32 screws to secure the slide mounting brackets to the chassis slide .
Page 277: Assembling The Left Side Chassis Slide Subassembly
Installation Procedure Figure 11–6 Assembling the Left Side Chassis Slide Subassembly Tighten nuts only after installation is complete. Metric Scale = 9/32 MLO-011251 Install the Left Required materials: Side Chassis • Left side chassis slide assembly (assembled in the previous Slide Assembly section) •...
Page 278 Installation Procedure Steps Action Count up 6 holes from the bottom of the installation area on the front and rear cabinet rails. Count up 10 holes from the bottom of the installation area on the front and rear cabinet rails. Align the chassis slide assembly to the sixth and tenth hole, then secure the assembly to the cabinet...
Page 279: Installing The Left Side Chassis Slide Assembly
Installation Procedure Figure 11–7 Installing the Left Side Chassis Slide Assembly MLO-011253 Install the Required materials: Chassis Slide • Three support brackets (PN 74–45547–01) Support Brackets • Six nuts 11–15...
Page 280 Installation Procedure Install the chassis slide support brackets (Figure 11–8) as follows: Steps Action Slide out the stabilizer bar to support the weight of the system being installed. Fully extend both chassis slide assemblies Use the six nuts to secure the three support brackets to the chassis slide assemblies.
Page 281: Installing The Chassis Slide Support Brackets
Installation Procedure Figure 11–8 Installing the Chassis Slide Support Brackets MLO-011254 Secure the WARNING System Unit to Two people are required to install the system. Failure to the Chassis do so could cause personal injury. Slide Assembly Digital does not recommend installing the system unit in the top area of the IEC RS–310 (RETMA) cabinet, for stability reasons.
Page 282 Installation Procedure Secure the system unit to the chassis slide assembly (Figure 11–9) as follows: Steps Action Slide out the stabilizer bar (if not already out) to support the weight of the system being installed. Slide out both chassis slide assemblies (if not already out) until they are fully extended.
Page 283: Securing The Pe50A-B9/D9 Unit To The Chassis Slide
Installation Procedure Figure 11–9 Securing the PE50A–B9/D9 Unit to the Chassis Slide Assembly Scale = 2.5% MLO-011255 Install the Required materials: Faceplate • Two 6/32 screws Mounting Brackets • Six 10/32 screws • Right mounting bracket (PN 74–45544–01) 11–19...
Page 284 Installation Procedure • Left mounting bracket (PN 74–45543–01) Install the faceplate mounting brackets Figure 11–10) as follows: Steps Action Use the two 6/32 screws to secure the right faceplate mounting brackets to the system Secure the left faceplate bracket using screws that are already in place on the power supply.
Page 285: Installing The Faceplate Mounting Brackets
Installation Procedure Figure 11–10 Installing the Faceplate Mounting Brackets MLO-011256 Install the To install the faceplate (PN 70–30322–01), snap the faceplate System onto the tabs at the front of the system (Figure 11–11). Faceplate Note In Figure 11–11, the faceplate has two option inserts. The bottom insert is for an RZ26 drive.
Page 286: Installing The Faceplate
Installation Procedure a blank, used when no other drive is installed with the RZ26. Figure 11–11 Installing the Faceplate Optional Inserts for RZ26 Drive. MLO-011257 11–22...
Page 287 Installation Procedure Install the Required materials: Rear Support • Two 6/32 screws Bracket • Rear support bracket (PN 74–45545–02) • Four 10/32 screws Install the rear support bracket (Figure 11–12) as follows: Steps Action On the rear cabinet rails, count up 20 holes and 26 holes from the bottom of the installation area.
Page 288: Installing The Rear Support Bracket
Installation Procedure Figure 11–12 Installing the Rear Support Bracket MLO-011258 Power and Figure 11–13 shows the rear connectors, switches, and option Cabling slots on the DEC 3000 Model 800/800S AXP system. Table 11–1 describes these items. Figure 11–14 shows the front switches, lights, jacks, and removable media slots.
Page 289 Installation Procedure Figure 11–13 Rear View of the System MLO-011259 11–25...
Page 290 Installation Procedure Table 11–1 DEC 3000 Model 800/800S AXP System (Rear) This Feature... Lets You... 10BASE-T Port Connect a 10BASE-T (twisted- pair) Ethernet network cable. AUI Ethernet port Connect an AUI (thickwire) Ethernet network cable. ISDN Port Connect an ISDN network cable. Printer/alternate console Connect a printer or an port...
Page 291 Installation Procedure Figure 11–14 Front View of the System MLO-011260 11–27...
Page 292 Installation Procedure Table 11–2 DEC 3000 Model 800/800S AXP System (Front) This Feature... Lets You... Removable-media Access devices that use area removable storage media such as diskettes, compact discs, cassette tapes, or cartridge tapes. DC OK light Check that all dc voltages are present on the power supply.
Page 293: Rackmount Installation For The H9A00-Aj Cabinet
Rackmount Installation for the H9A00–AJ Cabinet Installation Procedure Overview This chapter describes how to install the DEC 3000 Model 800 AXP (PE50A–B9) or Model 800S AXP (PE50A–D9) rackmount system in an H9A00-AJ cabinet. Note The conﬁgurations that this procedure supports do not require a power controller.
Page 294 Installation Procedure Determine the To determine the installation area for the system unit in a Installation H9A00–AJ cabinet, perform the following steps at the front and Area in the rear cabinet rails. See Figure 12–1. Cabinet WARNING Digital does not recommend installing the system in the top area of the cabinet, for stability reasons.
Page 295: Determining The Installation Area
Installation Procedure Figure 12–1 Determining the Installation Area 17 1/2" Hole 28 Nut is attached to deflector plate. 15 3/4" Hole 23 Nut is attached to rear cab rail only. 14 " Hole 20 Nut is attached to rear cab rail only. 12 1/4"...
Page 296 Installation Procedure Assemble the top air deﬂector and bafﬂe subassembly (Figure 12–2) as follows: Steps Action Align the holes in the deﬂector with the holes in the bafﬂe Insert and tighten the six screws to secure the bafﬂe to the deﬂector. Install the Top Required materials: Air Deﬂector...
Page 297: Installing The Top Air Deflector
Installation Procedure Figure 12–2 Installing the Top Air Deﬂector MLO-011237 Assemble Required materials: the Bottom • Six 6/32 screws Air Deﬂector and Bafﬂe • Bottom air bafﬂe (PN 74–46159–01) Subassembly • Bottom air deﬂector (PN 74–46158–01) Assemble the bottom air deﬂector and bafﬂe subassembly (Figure 12–3) as follows: 12–5...
Page 298: Installing The Bottom Air Deflector Assembly
Installation Procedure Steps Action Align the holes in the deﬂector to the holes in the bafﬂe Insert and tighten the six screws to secure the bafﬂe to the deﬂector. Figure 12–3 Installing the Bottom Air Deﬂector Assembly MLO-011238 Install the Required materials: Bottom Air •...
Page 299 Installation Procedure • 12 clip nuts (PN 90–07786–00) • Bottom air deﬂector assembly (assembled in the previous section) Install the bottom air deﬂector assembly (Figure 12–3) as follows: Steps Action Attach one clip nut to each tab on the deﬂector, as shown in Figure 12–3.
Page 300: Assembling The Right Side Chassis Subassembly
Installation Procedure Steps Action Orient the slide mounting bracket so the IEC end is facing out. Use four 8/32 screws to secure the slide mounting brackets to the chassis slide . Do not tighten the two screws at the rear slide mounting bracket. Use four 8/32 screws to secure the slide mounting angle brace to the chassis slide.
Page 301 Installation Procedure Install the Right Required materials: Side Chassis • Right side chassis slide assembly (assembled in the previous Slide Assembly section) • Two 10/32 screws Install the right side chassis slide assembly, (Figure 12–5): Step Action Count up 6 holes from the bottom of the installation area on the front and rear cabinet rails.
Page 302: Installing The Right Side Chassis Slide Assembly
Installation Procedure Figure 12–5 Installing the Right Side Chassis Slide Assembly MLO-011239 Assemble Required materials: the Left Side • Eight 8/32 screws Chassis Slide Subassembly • Eight nuts • Two slide mounting brackets (PN 74–46197–01) • Chassis slide (PN 12–18166–02) •...
Page 303 Installation Procedure Note The slide mounting brackets have two mounting ends. One end is for IEC mounting, and the other is for metric mounting. See Figure 12–6. Assemble the left side chassis slide subassembly (Figure 12–6) as follows: Steps Action Orient the slide mounting bracket so the IEC end is facing out.
Page 304: Assembling Of The Left Side Slide Subassembly
Installation Procedure Figure 12–6 Assembling of the Left Side Slide Subassembly Tighten nuts only after installation is complete. Metric Scale = 9/32 MLO-011251 Install the Left Required materials: Side Chassis • Left side chassis slide assembly (assembled in the previous Slide Assembly section) •...
Page 305 Installation Procedure Steps Action Count up 6 holes from the bottom of the installation area on the front and rear cabinet rails. Count up 10 holes from the bottom of the installation area on the front and rear cabinet rails. Align the chassis slide assembly to the sixth and tenth hole, then secure the assembly to the cabinet...
Page 306: Installing The Left Side Chassis Slide Assembly
Installation Procedure Figure 12–7 Installing the Left Side Chassis Slide Assembly Scale = 2.5 MLO-011240 Install Chassis Required materials: Slide Support • Three support brackets (PN 74–45547–01) Brackets • Six nuts 12–14...
Page 307 Installation Procedure Install the chassis slide support brackets (Figure 12–8) as follows: Steps Action Slide out the stabilizer bar to support the weight of the system being installed (if not already out). Fully extend both chassis slide assemblies Use the six nuts to secure the three support brackets to the chassis slide assembly.
Page 308: Installing The Chassis Slide Support Brackets
Installation Procedure Figure 12–8 Installing the Chassis Slide Support Brackets MLO-011241 Secure the WARNING PE50A–B9/D9 Two people are required to install the system. Failure to Unit to the do so could cause personal injury. Chassis Slide Digital does not recommend installing the system unit Assembly in the top area of the H9A00–AJ cabinet, for stability reasons.
Page 309 Installation Procedure Secure the system to the chassis slide assembly (Figure 12–9) as follows: Steps Action Slide out the stabilizer bar (if not already out) to support the weight of the system being installed. Slide out both chassis slide assemblies until they are fully extended.
Page 310: Securing The Pe50A-B9/D9 Unit To The Chassis Slide
Installation Procedure Figure 12–9 Securing the PE50A–B9/D9 Unit to the Chassis Slide Assembly Scale = 2.5% MLO-011242 Install the Required materials: Faceplate • Two 6/32 screws Mounting Brackets • Four 10/32 screws • Right mounting bracket (PN 74–45544–01) 12–18...
Page 311 Installation Procedure • Left mounting bracket (PN 74–45543–01) Install the faceplate mounting brackets (Figure 12–10) as follows: Steps Action Use the two 6/32 screws to secure the right faceplate mounting brackets to the system Secure the left faceplate bracket using the screws that are already in place on the power supply.
Page 312: Installing The Faceplate Mounting Brackets
Installation Procedure Figure 12–10 Installing the Faceplate Mounting Brackets MLO-011243 Install the Required materials: Faceplate • Faceplate (PN 70–30304–01) • Four 10/32 screws 12–20...
Page 313 Installation Procedure To install the faceplate (Figure 12–11): Step Action Align the face with the holes at the front of the cabinet. Secure the faceplate to the front of the cabinet with the four 10/32 screws. Note In Figure 12–11, the faceplate has two option inserts. The bottom insert is for an RZ26 drive.
Page 314: Installing The Faceplate
Installation Procedure Figure 12–11 Installing the Faceplate Optional Inserts for RZ26 Drive. MLO-011244 Install the Required materials: Rear Support • Two 6/32 screws Bracket • Rear support bracket (PN 74–45545–01) • Four 10/32 screws 12–22...
Page 315 Installation Procedure Install the rear support bracket (Figure 12–12) as follows: Steps Action At the rear cabinet rails, count up 20 holes and 23 holes from the bottom of the installation area. Install clip nuts on these holes, if not already installed. Use the two 6/32 screws to secure the rear support bracket to the rear of the system unit...
Page 316: Installing The Rear Support Bracket
Installation Procedure Figure 12–12 Installing the Rear Support Bracket MLO-011245 Power and Figure 12–13 shows the rear connectors, switches, and option Cabling slots on the DEC 3000 Model 800/800S AXP system. Table 12–1 describes these items. Figure 12–14 shows the front switches, lights, jacks, and removable media slots.
Page 317 Installation Procedure To connect the system cables (Figure 12–13): Steps Action Connect the keyboard/mouse cable Connect the monitor cable Connect power cord. There is no power controller Connect any other necessary cables. Figure 12–13 Rear View of the System MLO-011259 12–25...
Page 318 Installation Procedure Table 12–1 DEC 3000 Model 800/800S AXP System (Rear) This Feature... Lets You... 10BASE-T Port Connect a 10BASE-T (twisted- pair) Ethernet network cable. AUI Ethernet Port Connect an AUI (thickwire) Ethernet network cable. ISDN Port Connect an ISDN network cable. Printer/alternate console Connect a printer or an port...
Page 319 Installation Procedure Figure 12–14 Front View of the System Line MLO-011246 12–27...
Page 320 Installation Procedure Table 12–2 DEC 3000 Model 800/800S AXP System (Front) This Feature... Lets You... Removable-media Access devices that use area removable storage media such as diskettes, compact discs, cassette tapes, or cartridge tapes. DC OK Light Check that all dc voltages are present on the power supply.
Page 321: Part Iii Common System Information
Part III Common System Information Part III provides information common to both the DEC 3000 Model 600/600S AXP and DEC 3000 Model 800/800S AXP systems. This part includes the following chapters: Chapter Title Using the Console and Utilities Commands LED Codes and Status/Error Messages Recommended Spares List SCSI ID Settings for Drives...
Page 322: Using The Console And Utilities Commands
Using the Console and Utilities Commands Overview Chapter This chapter contains the following topics: Overview • Console Commands List • Alternate Consoles • SCSI Utilities Console Commands List Each console command description contains a brief description of the command, its format, at least one example, and associated parameters and qualiﬁers.
Page 323: Boot
Console Commands List Console Commands Function EXAMINE Displays speciﬁc memory, I/O, and register locations HALT Halts the current program and changes the system from program mode to console mode HELP Displays basic help ﬁle INITIALIZE Resets console, devices, and CPU LOGIN Secures the system REPEAT...
Page 324: Boot Command Parameters
BOOT Command Parameters BOOT Command Parameters device_name A device from which the ﬁrmware attempts to boot. Note A default boot device may be speciﬁed by using the SET BOOTDEF_DEV command. Device Name Identiﬁers: The following names are supported device identiﬁers: OpenVMS AXP Device DEC OSF/1 AXP Device Identiﬁers...
Page 325: Openvms Axp And Dec Osf/1 Axp Device Naming Conventions
BOOT Command Parameters Table 13–1 OpenVMS AXP and DEC OSF/1 AXP Device Naming Conventions OpenVMS AXP DEC OSF/1 AXP Convention Convention Description Device name identiﬁer Designates SCSI controller (A/B) Designates SCSI ID number Logical unit number is always 00; LUN must be two digits For example, a disk device on SCSI controller A with a SCSI ID of 4 and an LUN of 0 would have the following OpenVMS AXP...
Page 326 BOOT Command Parameters Qualiﬁer Description -ﬂ <value> FLAGS, ASCII string of up to 23 characters -ﬁ <ﬁlename> Used when booting across a network device to specify the name of a ﬁle to load into the system Examples The next example uses the default boot speciﬁcation. >>>...
Page 327: Deposit
CONTINUE The processor begins instruction execution at the address contained in the program counter. Processor initialization is not performed. /CONTINUE function is not supported on graphics Ctrl P consoles; this function only works on an alternate console. Format To execute the CONTINUE command, enter the following: >>>...
Page 328 DEPOSIT Data Size (option) Description Longword (32 bits) (default) Quadword (64 bits) The following qualiﬁers specify address type options: Address Type (option) Description Virtual memory address Physical memory address Processor Status register (PS). The data size is always quadword. General Purpose register set, R0 through R31.
Page 329 DEPOSIT Address Address is a longword address that speciﬁes the ﬁrst location into which data is deposited. Data Data is the data to be deposited. If the speciﬁed data is larger than the deposit data size, then the console ignores the command and issues an error response.
Page 330 DEPOSIT GPR: 00 01234567 89ABCDEF GPR: 01 01234567 89ABCDEF GPR: 02 01234567 89ABCDEF GPR: 03 01234567 89ABCDEF GPR: 04 01234567 89ABCDEF GPR: 05 01234567 89ABCDEF GPR: 06 01234567 89ABCDEF GPR: 07 01234567 89ABCDEF GPR: 08 01234567 89ABCDEF GPR: 09 01234567 89ABCDEF GPR: 0A 01234567 89ABCDEF GPR: 0B 01234567 89ABCDEF GPR: 0C 01234567 89ABCDEF...
Page 331: Examine
DEPOSIT FPR: 00 01234567 89ABCDEF FPR: 01 01234567 89ABCDEF FPR: 02 01234567 89ABCDEF FPR: 03 01234567 89ABCDEF FPR: 04 01234567 89ABCDEF FPR: 05 01234567 89ABCDEF FPR: 06 01234567 89ABCDEF FPR: 07 01234567 89ABCDEF FPR: 08 01234567 89ABCDEF FPR: 09 00000000 00000000 FPR: 0A 00000000 00000000 FPR: 0B 00000000 00000000 FPR: 0C 00000000 00000000...
Page 332 EXAMINE The following qualiﬁers specify data size options: Qualiﬁers_list Data Size (option) Description Byte (8 bits) Word (16 bits) Longword (32 bits) Quadword (64 bits) The following qualiﬁers specify address type options: Address Type (option) Description Virtual memory address Physical memory address Internal Processor register Unprotects a protected memory location.
Page 333 EXAMINE Miscellaneous Options Description Address increment size. Default is data size. The following qualiﬁer speciﬁes the display option: Display Option Description ASCII data representation. Address Address is a longword address that speciﬁes the ﬁrst location to be examined. Examples The next example reads the value which was written into locations starting at physical memory address 00100000.
Page 334 EXAMINE Result: PMEM: 00000000.01000000 0000 >>> The next example examines the longword. >>> E -L 1000000 Return Result: PMEM: 00000000.01000000 00000000 >>> The next example examines the quadword. >>> E -Q 1000000 Return Result: PMEM: 00000000.01000000 00000000 00000000 >>> The next example examines the location of the next three memory address locations.
Page 335 EXAMINE Result: PMEM: 000000.01000000 00000000 >>> The next example examines the contents of the General Purpose register 0. >>> E -R 0 Return Result: GPR:00 00000000 00000000 >>> The next example examines the contents of the Processor Status register. >>> E PS Return Result: PS: 00000000 00001F00...
Page 336: Halt
HALT HALT Description The HALT command stops the execution of instructions and initiates console I/O mode. A message appears, indicating the processor has halted along with the contents of the program counter. If the processor halts before the receipt of a HALT command, then the HALT command has no effect.
Page 337 HELP Examples The next example displays a list of HELP topics. >>> HELP Return Result: BOOT HELP ADVANCED SET [ENV] <ENVAR> <VALUE> SHOW | PRINTENV [<ENVAR>] TEST >>> To obtain an expanded listing of available HELP features, enter the following: >>>...
Page 338: Initialize
HELP SET[ENV] AUTO_ACTION <{RESTART | 1} | {BOOT | 2} | {HALT | 3}> SET[ENV] BOOTDEF_DEV <ddau> SET[ENV] BOOT_OSFLAGS <bflg> SET[ENV] BOOT_RESET <{OFF | 0} | {ON | 1}> SET[ENV] DIAG_LOE <{OFF | 0} | {ON | 1}> SET[ENV] DIAG_QUICK <{OFF | 0} | {ON | 1}> SET[ENV] DIAG_SECTION <1-3>...
Page 339: Login
INITIALIZE Format To execute the INITIALIZE command, enter the following: >>> I[NITIALIZE] Return Example The next example initializes the processor, console, and any devices connected to the system. >>> I[NITIALIZE] Return Result: INIT-S-CPU... INIT-S-RESET_TC... INIT-S-ASIC... INIT-S-NVR... INIT-S-SCC... INIT-S-NI... INIT-S-SCSI... INIT-S-ISDN... INIT-S-TC1...
Page 340: Repeat
LOGIN Example The next example shows a successful LOGIN command with the password feature enabled. >>> LOGIN Return PSWD0>>> The next example shows an unsuccessful LOGIN command when the password feature is disabled. >>> LOGIN Return Result: ?35 PSWD NOTEN >>>...
Page 341: Set
REPEAT Result: T-STS-ASIC - OK T-STS-MEM - OK T-STS-NVR - OK T-STS-SCC - OK T-STS-NI - OK T-STS-SCSI A - OK T-STS-SCSI B - OK T-STS-ISDN - OK T-STS-ASIC - OK T-STS-MEM - OK T-STS-NVR - OK T-STS-SCC - OK T-STS-NI - OK T-STS-SCSI A - OK T-STS-SCSI B - OK...
Page 342: Set Command Parameters
Example The next example displays the commands available with the SET command. >>> HELP SET Return Result: SET[ENV] AUTO_ACTION <{RESTART | 1} | {BOOT | 2} | {HALT | 3}> SET[ENV] BOOTDEF_DEV <ddau> SET[ENV] BOOT_OSFLAGS <bflg> SET[ENV] BOOT_RESET <{OFF | 0} | {ON | 1}> SET[ENV] DIAG_LOE <{OFF | 0} | {ON | 1}>...
Page 343 SET Command Parameters Format To execute the SET AUTO_ACTION command, enter the following: >>> SET AUTO[_ACTION] {qualifier} Return Select one of the following qualiﬁers when setting Qualiﬁer AUTO_ACTION: Qualiﬁer Description Restart A restart is executed. Boot A boot is executed. Halt A halt is executed.
Page 344 SET Command Parameters The BOOTDEF_DEV parameter deﬁnes the default device that BOOTDEF_DEV the operating system bootstraps. The device names must be valid boot devices supported by the BOOT command. Issuing the SHOW DEVICE command displays the available boot devices. Format To execute the SET BOOTDEF_DEV command, enter the following: >>>...
Page 345 SET Command Parameters Result: BOOTDEF_DEV = ESA0,DKA600 >>> BOOT_OSFLAGS The BOOT_OSFLAGS parameter deﬁnes additional default boot ﬂags, which may be overridden by the -ﬂ switch at boot time. Format To execute the BOOT_OSFLAGS command, enter the following: >>> SET BOOT_OSFLAGS {value} Return Qualiﬁers The function of the {value} ﬁeld is to deﬁne the type of boot.
Page 346 SET Command Parameters The BOOT_RESET parameter determines whether the console BOOT_RESET initializes the system prior to booting. Format To execute the BOOT_RESET command, enter the following: >>> SET BOOT_RESET {qualifier} Return Qualiﬁer Select one of the following qualiﬁers when resetting the BOOT. Qualiﬁer Description Enables the system to be initialized...
Page 347 SET Command Parameters The DIAG_LOE parameter allows a diagnostic to loop on DIAG_LOE an error (non-TURBOchannel devices only). All output is suppressed. To exit the diagnostic error loop, press the Halt button to return to the diagnostic environment (either console or service mode).
Page 348 SET Command Parameters The DIAG_QUICK parameter sets the diagnostic startup mode DIAG_QUICK to either normal or fast startup testing. When fast mode is selected, all diagnostic tests on the base system are run. No TURBOchannel options are tested unless they are graphics options.
Page 349 SET Command Parameters Format To set the diagnostic operating environment, enter the following: >>> SET DIAG_SECTION {qualifier} Return Select one of the following qualiﬁers to set the diagnostic Qualiﬁer environment. Qualiﬁer Mode Description Console Default mode after power- on. Loopbacks are not required.
Page 350 SET Command Parameters Select one of the following qualiﬁers to set the boot audit trail: Qualiﬁer Qualiﬁer Description Enables boot audit trail Disables boot audit trail The qualiﬁer can take on the form of either a number or the actual qualiﬁer name.
Page 351 SET Command Parameters The next example selects a 10BASE-T network. >>> SET ETHERNET TENBT Return Result: ETHERNET = TENBT >>> FAST_SCSI_A The FAST_SCSI_A and FAST_SCSI_B console commands initialize the SCSI controllers. The variable FAST_SCSI_A is for bus A devices and FAST_SCSI_B is for bus B devices. When FAST_SCSI_B fast SCSI devices are connected and FAST_SCSI_A/B is set to ON, the SCSI ﬁrmware operates in fast SCSI mode.
Page 352 SET Command Parameters The LANGUAGE parameter deﬁnes the keyboard language when LANGUAGE executed from a graphics console. Note English (3) is the default value setting. The keyboard must be of the correct language type to match the language command; otherwise, the language command will not execute.
Page 353 SET Command Parameters Qualiﬁer Description 15) Vlaams Flemish Example The next example is executed from a graphic display. This command shows the default language, which is English. If you press , you get the default setting. If you want to change Return the language, enter the number then press Return...
Page 354 SET Command Parameters Select one of the following qualiﬁers to enable or disable the Qualiﬁer MOP bit. Qualiﬁer Description Network listener enabled. Able to receive and transmit messages on the network. Allows access to the console through the network and boot network ﬁrmware update procedure.
Page 355 SET Command Parameters • The password feature is disabled when SECURE = OFF. Note The secure jumper must be in the correct conﬁguration for the password feature to operate correctly. Refer to Secure Jumper in Chapter 2 (Model 600/600S AXP) or Chapter 7 (Model 800/800S AXP) for more information.
Page 356 SET Command Parameters Qualiﬁer Description Security feature enabled Security feature disabled The qualiﬁer can take the form of either a number or the actual qualiﬁer name. Example The next example enables the security features. >>> SET SECURE ON Return Result: SECURE=ON >>>...
Page 357 SET Command Parameters Example The next example sets the base address to a decimal base address. >>> SET RADIX 10 Return Result: RADIX = 10 >>> SCSI_A The SCSI_A parameter sets the SCSI host ID. The default value is 7. Format To set the SCSI host ID, enter the following: >>>...
Page 358 SET Command Parameters Example The next example sets the SCSI B host ID to 6. >>> SET SCSI_B 6 Return Result: SCSI_B = 00000006 >>> SCSI_RESET The SCSI_RESET parameter causes a time delay after a SCSI reset before booting. • A value of 3 is recommended if a ﬂoppy or a hard disk is being booted.
Page 359 SET Command Parameters The SERVER parameter modiﬁes the SCC power-up diagnostics SERVER when the conﬁguration is a server. When selected as a server, the keyboard and mouse need not be connected to successfully complete power-up diagnostics. When selected as a workstation, the keyboard and mouse must be connected to successfully complete power-up diagnostics.
Page 360: Show
SET Command Parameters The TRIGGER parameter enables the Entity-Based Module TRIGGER (EMB). With EMB and the NI listener enabled (TRIGGER = ON), you can access the console or boot the system from a remote system. Format To enable or disable the TRIGGER bit, enter the following: >>>...
Page 361 SHOW Description The SHOW command displays information about: • Environmental variable • Console options • Hardware conﬁguration Format To execute the SHOW command, enter the following: >>> SHOW [parameter] Return Example The next example displays the current values for environmental variables.
Page 362: Show Command Parameters
SHOW Command Parameters SHOW Command Parameters The information in this section provides the environmental Overview variables required when you use the SHOW command. All parameter names are listed in the far left margin in alphabetical order and qualiﬁers are listed within that particular parameter. The AUTO_ACTION parameter displays the action the console AUTO_ACTION will take following an error halt or power-up halt.
Page 363 SHOW Command Parameters Format To execute the SHOW BOOTDEF_DEV command, enter the following: >>> SHOW BOOTDEF_DEV Return Example The next example shows booting from the ESAO, DKA600 device. >>> SHOW BOOTDEF_DEV Return Result: BOOTDEF_DEV = ESA0,DKA600 >>> BOOT_OSFLAGS The BOOT_OSFLAGS parameter displays additional default parameters that were passed to system software during the last boot operation.
Page 364 To execute the SHOW CONFIG command, enter the following: >>> SHOW CONFIG Return Example The next example shows the system conﬁguration and device status. >>> SHOW CONFIG Return DEC 3000 - M600 Digital Equipment Corporation VPP PAL X5.41-82000101/OSF PAL X1.28-82000201 - Built on 25-JUN-1993 09:54 13–43...
Page 365 SHOW Command Parameters TCINFO DEVNAM DEVSTAT ------ -------- -------- OK KN17-xA - V3.0-S4A3-I077-sV2.0 - DECchip 21064 P3.0 ASIC ISDN SCSI 1-PMAGB-B TC1 >>> Response Meaning VPP PAL X5.41-82000101 VAX PALcode revision OSF PAL X1.28-82000102 OSF PALcode revision KN17-xA Identiﬁes the system type V3.0 Identiﬁes the system ﬁrmware revision...
Page 366 SHOW Command Parameters The DEVICE parameter displays SCSI and Ethernet device DEVICE information. Format To execute the SHOW DEVICE command, enter the following: >>> SHOW DEVICE Return Example The next example shows the current devices. See the following table for further explanation of each column in this example. >>>...
Page 367 SHOW Command Parameters Example The next example shows that the current setting of DIAG_LOE is OFF. >>> SHOW DIAG_LOE Return Result: DIAG_LOE = OFF One of the following settings appears on the screen. Setting Description Enables loop on error feature Disables loop on error feature DIAG_QUICK The DIAG_QUICK parameter displays the diagnostic mode.
Page 368 SHOW Command Parameters Format To execute the SHOW DIAG_SECTION command, enter the following: >>> SHOW DIAG_SECTION Return One of the following diagnostic modes appears on the screen. Setting Mode Description Console Default mode upon power-on Service Provides a more thorough test than in console mode.
Page 369 SHOW Command Parameters Example The next example displays that the boot audit trail has been enabled. >>> SHOW ENABLE_AUDIT Return Result: ENABLE_AUDIT = ON >>> ERROR The ERROR parameter displays error information for all devices listed by the SHOW CONFIG with the exception of errors occurring on TURBOchannel options.
Page 370 SHOW Command Parameters The LANGUAGE parameter identiﬁes the language in which LANGUAGE console messages appear when using a graphics console. Format To execute the SHOW LANGUAGE command, enter the following: >>> SHOW LANGUAGE Return Examples The next example shows language from a graphics option. >>>...
Page 371 SHOW Command Parameters Example The next example shows the memory status information for a DEC 3000 Model 600/600S AXP system. SHOW MEMORY DEC 3000 - M600 Memory: 80 Mbytes ------------------------------------------ BANK # MEMORY_SIZE START_ADDRESS ------ ----------- ------------- 032 Mbytes 0x00000000 032 Mbytes 0x02000000 016 Mbytes...
Page 372 SHOW Command Parameters Example The next command enables examining the current MOP status, whether MOP is enabled or disabled. >>> SHOW MOP Return Result: = 00000000.D27234E0 AccurTDF = 10000000.000186A0 BytesRx = 00000000.00000000 BytesTx = 00000000.00000078 FramesRx = 00000000.00000000 FramesTx = 00000000.00000002 McBytsRx = 00000000.00000000 McFrmsRx = 00000000.00000000 FrmDefer = 00000000.00000000...
Page 373 SHOW Command Parameters SECURE Setting Description Security features enabled Security features disabled Example The next example shows the current SECURE value. >>> SHOW SECURE Return Result: SECURE = OFF >>> RADIX The RADIX parameter displays the default radix (base number). The default is hexadecimal.
Page 374 SHOW Command Parameters The SCSI_A parameter displays the SCSI ID for the system (A SCSI_A bus). Format To execute the SHOW SCSI_A command, enter the following: >>> SHOW SCSI_A Return A host ID number between 0 and 7 appears on the screen. Example The next example shows the SCSI A for the system is 6.
Page 375 SHOW Command Parameters Format To execute the SHOW SCSI_RESET command, enter the following: >>> SHOW SCSI_RESET {qualifier} Return A number between 0 and 7 appears on the screen. Example The next example shows that the current value of the SCSI reset is 4.
Page 376: Start
SHOW Command Parameters The TRIGGER parameter displays the current trigger setting. TRIGGER Format To execute the SHOW TRIGGER command, enter the following: >>> SHOW TRIGGER Return One of the following trigger settings appears on the screen. Trigger Setting Description Enables trigger. Allows you to access the console or boot the system from a remote system.
Page 377: Test
TEST TEST Description The TEST command executes selected diagnostic tests. Format To execute the TEST command, enter the following: >>> T[EST] {qualifier} Return For a list of diagnostic tools see Chapter 4 (for Model 600/600S Qualiﬁer AXP) or Chapter 9 (for Model 800/800S AXP). Example The next example runs the ASIC diagnostic.
Page 378 Alternate Consoles Note The state of the alternate console switch is only read at power up. Changing the switch setting when the system is powering up has no effect until the system is powered down and then powered up again. You may also change from the alternate graphics console using the SET CONSOLE command.
Page 379: Scsi Utilities
Alternate Consoles Command Meaning $MC NCP Enters the Network Control Program (NCP) NCP> SHOW KNOWN Shows available circuits to which you can connect. CIRCUITS NCP> CONNECT VIA circuit Connects to the console. SERVICE PASSWORD xxxx PHYSICAL ADDRESS 08-00-2B- XX-XX-XX >>>Login Performs console functions.
Page 380: Erasing A Hard Disk
SCSI Utilities The show device utility displays information about all SCSI Show Device Utility devices attached to the SCSI bus. The show device utility provides the following: • Issues an inquiry command to obtain device types and device names • Spins up disks •...
Page 381 SCSI Utilities Table 13–3 (Cont.) Erasing a Hard Disk At this Prompt... Enter... SCSI_id(0-7)>>> SCSI ID Number SCSI_lun(0-7)>>> Logical unit number DKA100 OK? OK, if device listed is correct Example The next example erases device DKA100. >>> T SCSI ERASE Return SCSI_bus(A,B)>>>A SCSI_id(0-7)>>>1...
Page 382: Formatting A Diskette
SCSI Utilities Table 13–4 Formatting a Diskette At the Prompt... Enter... SCSI_bus(A,B)>>> A (internal bus) or B (external bus) SCSI_id(0-7)>>> SCSI ID Number SCSI_lun(0-7)>>> Logical unit number Example The next example formats the device DKA500. >>> T SCSI FORMAT Return SCSI_bus(A,B)>>>A SCSI_id(0-7)>>>5 SCSI_lun(0-7)>>>0...
Page 383 SCSI Utilities >>> T SCSI VERIFY Return SCSI_bus(A,B)>>>A SCSI_id(0-7)>>>1 SCSI_lun(0-7)>>>0 SCSI_DSK_VER_UTIL SCSI-util_succ >>> Error Reporting See Chapter 14. 13–62...
Page 384: Led Codes And Status/Error Messages
LED Codes and Status/Error Messages Overview Overview This chapter contains the following topics: • LED Codes • Console Error Messages • Console Halt Messages • ASIC Diagnostic Error Codes • NVR Diagnostic Error Codes • ISDN Diagnostic Error Codes • SCC Diagnostic Error Codes •...
Page 385: Led Codes
LED Codes LED Codes Serial ROM The system displays a series of hexadecimal codes at the beginning of the power-up test. The codes, the corresponding test LED Codes description, and possible reasons for a test failure are described in Table 14–1. Note See Table 5–2 for a list of the LED displays and corresponding hex codes for the DEC 3000 Model 600...
Page 386 LED Codes Table 14–1 (Cont.) Power-Up Test Serial ROM Codes Code Test Description Reason for Failure Memory test with non-BCACHE If read as .NE. write, send error dump bit CLEAR, Dcache OFF, and mchk to SROM port and branch to SROM enabled.
Page 387: Asic Led Codes
LED Codes 3. Initiate the power-up sequence. If a failure occurs, replace the following FRUs and verify that the system is operating correctly: • System module • I/O Module ASIC LED The following LED codes represent ASIC power-up tests. If an Codes error occurs during one of these tests, the screen displays a FRU code and error code.
Page 388: Scc Led Codes
LED Codes LED Code Description Check Battery test Tests NVR registers Assure Clock is Ticking test Test TOY registers Interrupt test All tests passed SCC LED The following LED codes represent SCC diagnostic tests. If an Codes error occurs during one of these tests, the screen displays a FRU code and error code.
Page 389: Isdn Led Codes
LED Codes LED Code Description LANCE External loopback test LANCE Transmit BUFF error test All tests passed ISDN LED The following LED codes represent ISDN diagnostic tests. If an Codes error occurs during one of these tests, the screen displays a FRU code and error code.
Page 390 LED Codes If the sequence halts at any code from EF to DE, then reseat the system module and run the power-up sequence again. LED Code Description Entry Powerup Powerup and saved state is 2 (put a hex number here) Init$build_conﬁg completed Init$crb completed Init$mem_clear completed...
Page 391: Console Error Messages
LED Codes LED Code Description ROM object called halt. Invalid callback called. Unsupported callback called; callback cuurently not in this release. Console Error Messages The following table lists console error messages for improperly Console Error entered commands: Messages Message Description ? 21 CORRPTN Console data structures have been corrupted.
Page 392: Console Halt Messages
Console Error Messages Message Description ? 31 TMOUT Timeout while waiting for input during the X command. ? 32 MEM ERR Invalid virtual address translation or memory error. ? 34 ILL PSWD Illegal password was entered. ? 35 PSWD NOTEN Password system is not enabled.
Page 393: Asic Diagnostic Error Codes
Console Halt Messages Message Meaning HLT INST Console mode entered because a HALT instruction was executed. KSP INVAL Console mode entered because PALcode detected an invalid kernel stack pointer while building a stack frame. HW MCHK Console mode entered because PALcode detected a nonrecoverable machine check.
Page 394: Nvr Diagnostic Error Codes
NVR Diagnostic Error Codes NVR Diagnostic Error Codes NVR Diagnostic The following table contains the error codes produced by the Error Codes NVR diagnostic. All values are in hexadecimal. If the diagnostic fails, reseat the system and I/O module. Run the NVR diagnostic to verify system operation. If a failure reoccurs, then replace the FRU listed for that error.
Page 395: Isdn Diagnostic Error Codes
ISDN Diagnostic Error Codes ISDN Diagnostic Error Codes ISDN Error The following table lists the error codes produced by the ISDN diagnostic. Codes All values are in hexadecimal. If the diagnostic fails, then perform the following steps: 1. Reseat the audio cable between the audio module and the I/O module.
Page 396: Scc Diagnostic Error Codes
ISDN Diagnostic Error Codes Error Code Description Data miscompare testing Main Audio Processor Mode register 2 Data miscompare testing Data Link Controller Mode register 1 Data miscompare testing Data Link Controller Mode register 4 Data miscompare testing internal digital loopback using MCR1 Data miscompare testing internal digital loopback using MCR2...
Page 397 SCC Diagnostic Error Codes 5. Run the SCC diagnostic to verify system operation. If a failure reoccurs, then replace the FRU listed for that error. Replace FRUs one at a time, running the ISDN diagnostic after replacing each one to determine if the failure has been corrected.
Page 398: Scsi Diagnostic Error Codes
SCC Diagnostic Error Codes Error Code Description Replace SCC had a transmit timeout during the I/O Module DMA test. SCC had unexpected interrupts during I/O Module DMA test. SCC had incorrect buffer pointers during I/O module the DMA test. SCC had a data buffer miscompare during I/O Module the DMA test.
Page 399: Ni Diagnostic Error Codes
SCSI Diagnostic Error Codes Error Code Description Replace SCSI Data transfer test failed SCSI A Device, testing bus A. I/O Module, system module SCSI Map error test failed SCSI A Device, testing bus A. I/O Module, system module SCSI Minimal device test SCSI A Device, failed testing bus A.
Page 400 NI Diagnostic Error Codes 2. Reseat the system module and I/O module connection. 3. Run the NI diagnostic to verify system operation. If a failure reoccurs, then replace the FRU listed for that error. Replace FRUs one at a time, running the NI diagnostic after replacing each one to determine if the failure has been corrected.
Page 401 NI Diagnostic Error Codes Error Code Description LANCE internal loopback/DMA: unknown tx or rx error. LANCE interrupts: initialization failed. LANCE interrupts: TC Interrupt register bit not set. LANCE interrupts: SIR NI Interrupt register bit not set. LANCE interrupts: NI ISR not entered. LANCE CRC: initialization failed.
Page 402 NI Diagnostic Error Codes Error Code Description LANCE external loopback: unknown transmit error. LANCE external loopback: unknown receive error. LANCE external loopback: check NI port lpbk connector. LANCE tx BUFF: initialization failed. LANCE tx BUFF: BUFF error not ﬂagged. LANCE tx BUFF: transmitter enabled. LANCE tx BUFF: unknown transmit error.
Page 403: Memory Diagnostic Error Codes
MEMORY Diagnostic Error Codes MEMORY Diagnostic Error Codes Memory Error The following table lists error codes produced by the memory Codes diagnostic. All values are in hexadecimal. If the diagnostic fails, reseat the memory modules. Error Code Description Replace CELL data did not equal pattern Memory module expected on forward pass.
Page 404: Isdn Diagnostic Status/Error Messages
NVR Diagnostic Status/Error Messages The NVR diagnostic displays the following status/error Status/Error information when an error occurs: Messages T-STS-NVR - NVR_REG TEST ? T-ERR-NVR - BATTERY FAILURE WHILE POWER WAS OFF ? T-ERR-NVR - VRT BIT FAILURE, FINAL CHECK T-STS-NVR - NVR CHECK BATTERY TEST ? T-ERR-NVR - BATTERY CODES DON’T MATCH T-STS-NVR - NVR INIT TEST ? T-ERR-NVR - NVR REGISTER ERROR - DATA MISMATCH...
Page 405 ISDN Diagnostic Status/Error Messages T-STS-ISDN - REGISTER ? T-ERR-ISDN - LIU_REG DATA MISCOMPARE failing address = (indirect address of LIU register) data read = (data read) data expected = (data expected) ? T-ERR-ISDN - REGISTER - DATA MISCOMPARE failing address = (indirect address of failing register) data read = (data read) data expected...
Page 406: Scc Diagnostic Status/Error Messages
ISDN Diagnostic Status/Error Messages T-STS-ISDN - REPEAT: Allows user to speak and hear their message simultaneously T-STS-ISDN - PLAYBACK: Play back what was recorded using the RECORD utility SCC Diagnostic Status/Error Messages The following table lists the SCC diagnostic status messages and SCC Diagnostic their meanings.
Page 407 SCC Diagnostic Status/Error Messages Message Meaning ? T-ERR-SCC-MODEM - CTS bit Exp = Modem test expected the CTS bit to be set to 0 but it was read as a 1. 0 Rec = 1 ? T-ERR-SCC-MODEM - CTS bit Exp = Modem test expected the CTS bit to be set, but it is clear.
Page 408: Scsi Diagnostic Status/Error Messages
SCC Diagnostic Status/Error Messages Message Meaning COREIO interrupt is not set at the ? T-ERR-SCC-INTR - Not set in TURBOchannel ASIC. TCASIC Message is not set at the DECchip 21064 CPU. ? T-ERR-SCC-INTR - Not set at CPU Message is printed out when the user requests a ? T-ERR-SCC - TNF - %s test that does not exist.
Page 409 SCSI Diagnostic Status/Error Messages ? T-ERR-SCSI (bus) - SCSI Ctrl Register test - Reg bit wrong T-ERR-SCSI (bus) - Addr = (address) Info = (informational value) ? T-ERR-SCSI (bus) - SCSI Ctrl Register test - Parity Error ? T-ERR-SCSI (bus) - Int test - cause no int ? T-ERR-SCSI (bus) - Int test - int disab high ipl ? T-ERR-SCSI (bus) - Int test - int enab high ipl ? T-ERR-SCSI (bus) - Int test - int enab low ipl...
Page 410 SCSI Diagnostic Status/Error Messages Note The following error messages could indicate a system module failure. Before replacing the module, try reseating the module. ? T-ERR-SCSI (bus) - Map Err test - ir notval not set ? T-ERR-SCSI (bus) - Map Err test - ir parerr not set T-ERR-SCSI (bus) - id = (device id) lun = (logical unit number) T-ERR-SCSI (bus) - virt data addr = (data addr) map reg addr...
Page 411 SCSI Diagnostic Status/Error Messages Message Meaning address Sparse address of failing location. exp data Expected data. Actual data. actual data A or B. SCSI ID number. device id Logical unit number of device. logical unit number Informational value from following table. info Original command that was sent to SCSI actcmd...
Page 412 SCSI Diagnostic Status/Error Messages Information Description Interrupt bit clear in Control Status register. Bus service bit clear in Control Status register. Disconnect bit clear in Control Interrupt register. Disconnect bit set in Control Interrupt register. Illegal command bit clear in Control Interrupt register.
Page 413 SCSI Diagnostic Status/Error Messages Information Description Should not be in data in phase. Problem with a device trying to reconnect. Unexpected disconnect message received. Device not seen before trying to reconnect. Bad identify message received on reconnection. Out of retries for this command. Too many bytes sent in data out phase.
Page 414: Ni Diagnostic Status/Error Messages
SCSI Diagnostic Status/Error Messages Information Description Not enough data returned from device. Device is not a disk. Device is not a tape. Device is not removable. Device is removable. Media is write protected. Device is not ready. Data read is incorrect. LUN is illegal.
Page 415 NI Diagnostic Status/Error Messages Error Messages Note The following messages may indicate a failing I/O module. Before replacing the module, ﬁrst verify that the loopback connector is installed and try reseating the module. ? T-ERR-NI - NVR err ? T-ERR-NI - DMA Init err ? T-ERR-NI - DMA Rx err ? T-ERR-NI - DMA Tx err ? T-ERR-NI - Init test - DMA err...
Page 416 NI Diagnostic Status/Error Messages ? T-ERR-NI - Ext Lpbk test - Pkt err T-ERR-NI - Err = (error code) CSR0 = (csr0) T-ERR-NI - pkt_len = (packet length) pkt_pattern = (packet pattern) pkt_crc = (packet crc) ? T-ERR-NI - Int test - int err T-ERR-NI - Err = (error code) IR = (ir) T-ERR-NI - SIR = (sir) SIM = (sim) ? T-ERR-NI - Ext Lpbk test - Pkt err...
Page 417: Memory Diagnostic Status/Error Messages
NI Diagnostic Status/Error Messages Message Meaning Actual data. actual data Packet length in bytes. packet length Packet pattern or packet index. packet pattern Packet CRC. packet crc TURBOchannel interrupt register contents at error. COREIO ASIC system interrupt register at error. COREIO ASIC system interrupt mask register at error.
Page 418 MEMORY Diagnostic Status/Error Messages Error Messages The following are the memory diagnostic error messages. Note The following messages may indicate a failed memory motherboard or memory module. Before replacing, try reseating the board and modules. ? T-ERR-MEM - Addr = (address) Exp = (data exp) Rec = (data rec) retries = (dec) ? T-ERR-MEM - Bad page = (hex) page count = (hex) test count = (hex) Note...
Page 419: Mips Emulator Status Messages
MIPS Emulator Status Messages MIPS Emulator Status Messages The following are MIPS emulator status messages. MIPS Status Messages Message Meaning No ROM was found at TURBOchannel slot N. ERR-MIPS - DID NOT FIND ROM IN SLOT <N> ERR-MIPS - UNRECOGNIZED COMMAND An unrecognized command was passed to the MIPS emulator.
Page 420: Recommended Spares List
Recommended Spares List Spares List for the DEC 3000 Model 600/600S AXP Spares List Table 15–1 lists the recommended spare parts for the DEC 3000 Model 600/600S AXP system. Table 15–1 DEC 3000 Model 600/600S AXP Spares List Part Part Number I/O Board 54-21813-02 System board...
Page 421 Spares List for the DEC 3000 Model 600/600S AXP Table 15–1 (Cont.) DEC 3000 Model 600/600S AXP Spares List Part Part Number SCSI Cable, short 17-03488-01 TURBOchannel FRUs TC Dual DMA SCSI 54-21833-01 TC NVRAM (1 MB) 54-21856-01 Loopbacks and Terminators Printer port loopback 12-25083-01 Thickwire Ethernet loopback...
Page 422: Dec 3000 Model 600/600S Axp Turbochannel Options Parts List
DEC 3000 Model 600/600S AXP TURBOchannel Options Parts List DEC 3000 Model 600/600S AXP TURBOchannel Options Parts List Table 15–2 lists the part numbers for the TURBOchannel Options Part options. Numbers Table 15–2 DEC 3000 Model 600/600S AXP TURBOchannel Options List Option Option Number Part Number...
Page 423 DEC 3000 Model 600/600S AXP TURBOchannel Options Parts List Table 15–2 (Cont.) DEC 3000 Model 600/600S AXP TURBOchannel Options List Option Option Number Part Number True color frame buffer picture-in- 30-35788-01 picture board Lo 3D graphics accelerator 66 HZ PMAG-DA 54-20185-01 (PXG) Lo 3D graphics accelerator 72 HZ...
Page 424: Dec 3000 Model 800/800S Axp Spares List
Recommend Spares List for the DEC 3000 Model 800/800S AXP Recommend Spares List for the DEC 3000 Model 800/800S Table 15–3 lists the recommended spare parts and part numbers Spares List for the DEC 3000 Model 800/800S AXP system. Table 15–3 DEC 3000 Model 800/800S AXP Spares List Part Number Description Comment...
Page 425 Recommend Spares List for the DEC 3000 Model 800/800S AXP Table 15–3 (Cont.) DEC 3000 Model 800/800S AXP Spares List Part Number Description Comment 12–25083–01 Serial line loopback 12–22196–01 Ethernet Thickwire loopback 12–30552–01 SCSI Terminator 12–36064–01 Removable rivets Used on modules 17–03314–01 Removable media tray SCSI...
Page 426 Recommend Spares List for the DEC 3000 Model 800/800S AXP Table 15–3 (Cont.) DEC 3000 Model 800/800S AXP Spares List Part Number Description Comment 70–2956–01 International power cord 70–30266–01 Top cover assembly 74–43810–01 Fan boot Same for all three fans 74–43830–01 Front bezel 74–44072–01...
Page 427: Scsi Id Settings For Drives
SCSI ID Settings for Drives Setting a Unique SCSI Address Overview Each internal drive has a SCSI address that must be unique. If more than one drive is set to the same SCSI address, the system cannot communicate with the drives. When your drive arrives from the factory, all SCSI jumpers may be attached so that they are not lost during shipment.
Page 428 Setting a Unique SCSI Address Follow these steps to change a SCSI ID setting: Changing the Setting Jumpers: Jumpers are removable electrical connectors. Carefully remove or replace jumpers using tweezers or another small tool. Save any SCSI jumpers you remove; you may need them later. Switches: Carefully set the switches using a small pointed instrument, such as the tip of a ball-point pen.
Page 429: Rrd42 Compact Disc Drive Scsi Id Settings
Setting a Unique SCSI Address Figure 16–1 RRD42 Compact Disc Drive SCSI ID Settings Mode 12 V+ 10 GN D 5V +5 % D C IN P 0 1 2 GN D ID SE LE O U T A U D IO M O DE F.
Page 430 Setting a Unique SCSI Address the OpenVMS AXP and DEC OSF/1 AXP operating systems. 16–4...
Page 431: Rx26 Diskette Drive Scsi Id Settings
Setting a Unique SCSI Address Figure 16–2 RX26 Diskette Drive SCSI ID Settings SCSI Address Settings: MLO-007524 16–5...
Page 432: Rx26 Unit Select Switch
Setting a Unique SCSI Address Verify that the unit select switch is set to 2, as shown in Setting the Unit Select Switch Figure 16–3. Figure 16–3 RX26 Unit Select Switch MLO-007561 16–6...
Page 433: Tzk10/Tzk11 Tape Drive Scsi Id Settings
Setting a Unique SCSI Address Figure 16–4 TZK10/TZK11 Tape Drive SCSI ID Settings 2 1 0 SCSI Jumpers Parity SCSI Address Parity Settings: MLO-007533 The DADS Jumper Before using the TZK10/11 drive, the DADS jumper is set for the desired operating system. The DADS jumper is the ﬁfth jumper from the right side, and must be in place for both the OpenVMS AXP and DEC OSF/1 AXP operating systems.
Page 434: Tz30 Scsi Switches
Setting a Unique SCSI Address Figure 16–5 TZ30 SCSI Switches SCSI Address Settings: MLO-009658 16–8...
Page 435: Tlz06 Tape Drive Scsi Id Settings
Setting a Unique SCSI Address Figure 16–6 TLZ06 Tape Drive SCSI ID Settings SCSI Mode Address Switch Switches SCSI Address Settings: MLO-011157 Mode Switch Switch 5 (Mode) allows the drive to work with your operating system, and must be set in the down position for both the OpenVMS AXP and DEC OSF/1 AXP operating systems.
Page 436: Rz24L Fixed Disk Drive Scsi Id Settings
Setting a Unique SCSI Address Figure 16–7 RZ24L Fixed Disk Drive SCSI ID Settings A1 A0 SCSI Address Settings: A1 A0 A1 A0 MLO-010995 16–10...
Page 437: Rz25 Fixed Disk Drive Scsi Id Settings
Setting a Unique SCSI Address Figure 16–8 RZ25 Fixed Disk Drive SCSI ID Settings SCSI Address P1 P2 Settings: P1 P2 P1 P2 P1 P2 P1 P2 P1 P2 P1 P2 MLO-010996 16–11...
Page 438: Rz25 Secondary Scsi Address Port
Setting a Unique SCSI Address The SCSI address for the RZ25 drive is designed to be set Remote SCSI Address either manually or automatically. The automatic setting is not applicable to the systems, therefore, you need to make sure that Jumpers the ﬁrst three jumpers on the left of this secondary port are removed, as shown in Figure 16–9.
Page 439: Rz25L Fixed Disk Drive Scsi Id Settings
Setting a Unique SCSI Address Figure 16–10 RZ25L Fixed Disk Drive SCSI ID Settings SCSI Address Settings: MLO-010997 16–13...
Page 440: Rz26 Fixed Disk Drive Scsi Id Settings
Setting a Unique SCSI Address Figure 16–11 RZ26 Fixed Disk Drive SCSI ID Settings SCSI Address Settings: MLO-010998 16–14...
Page 441: Rz26L Fixed Disk Drive Scsi Id Settings
Setting a Unique SCSI Address Figure 16–12 RZ26L Fixed Disk Drive SCSI ID Settings SCSI Address Settings: MLO-011282 16–15...
Page 442: Rz28 Fixed Disk Drive Scsi Id Settings
Setting a Unique SCSI Address Figure 16–13 RZ28 Fixed Disk Drive SCSI ID Settings SCSI Address Settings: MLO-010999 16–16...
Page 443: Part Iv System Upgrading Information
Part IV System Upgrading Information Part IV provides information for upgrading a DEC 3000 Model 400/400S AXP to the current system. This part includes the following chapter: Chapter Title Upgrading a DEC 3000 Model 400/400S AXP to a Model 600/600S AXP...
Page 444: Upgrading A Dec 3000 Model 400/400S Axp To A Model 600/600S Axp
Upgrading a DEC 3000 Model 400/400S AXP to a Model 600/600S AXP Overview Chapter This chapter contains the following topics: Overview • Digital Support Centers • Upgrade Kit Contents • Performing the Upgrade • Completing the Upgrade 17–1...
Page 445: Options Supported
Options Supported Options Supported Internal Internal options that can move to the DEC 3000 Model 600/600S Options AXP are listed in Table 17–1: Table 17–1 Supported Internal Options Fixed Disk Drives RZ23L–EJ 121-MB Drive RZ24–EJ 209-MB Drive RZ24L–EJ 245-MB Drive supported as working second disk only RZ25–EJ 426-MB Drive...
Page 446 Options Supported Table 17–1 (Cont.) Supported Internal Options Memory MS15–BA 16-MB ECC memory MS15–CA 32-MB ECC memory MS15–DA 64-MB ECC memory MS15–EA 128-MB ECC memory MS15–FA 256-MB ECC memory TURBOchannel Graphics Options PMAGB–BE HX 2D accelerator, 72 Hz (for multi- head) PMAGB–DB PXG+, 8-plane, 3D accelerator, 72 Hz...
Page 447 Options Supported Table 17–1 (Cont.) Supported Internal Options Other TURBOchannel Options PMAD–AA AUI Ethernet option card PMAZC–AA Dual SCSI option card (10 MB/sec SCSI) DEFTA–FA DEC FDDI Controller 700 (ﬁber-optic) DEFZA–FA DEC FDDI Controller (DEC OSF/1 AXP only) DJ–30APS–AA PrestoServe option card (DEC OSF/1 AXP only) 17–4...
Page 448: External Supported Options
Options Supported External External options that you can use in the DEC 3000 Model Options 600/600S AXP are listed in Table 17–2. Table 17–2 External Supported Options Expansion Boxes BA350–KA StorageWorks deskside expansion unit, includes BA350–SA basic shelf, BA35X– HA universal ac power supply, pedestal mounting kit, 120-V power cord BA353–AA StorageWorks desktop expansion unit...
Page 449 Options Supported Table 17–2 (Cont.) External Supported Options TURBOchannel Extender Box PMTCE–AA TcE, No options, no disks PMTCE–LA TcE, PXG+, Two RZ25s, one RRD42 PMTCE–MA TcE, PXG Turbo+, Two RZ25s, one RRD42 TURBOchannel Extender Box Supported Drives RZ25–FL 535-MB Disk drive RZ26–FL 1.05-GB Disk drive RX26–AA...
Page 450: Other Supported Options
Options Supported Table 17–2 (Cont.) External Supported Options Monitors VRC16–HA/H4 16-inch color, 1024x768, 1280x1024, 72 VRM17–HA/H4 17-inch monochrome, 1280x1024, 72 Hz VR319–DA/D4 19-inch monochrome, 1280x1024, 72 Hz VR320–CA/DA 19-inch color, 1280x1024, 66/72 Hz VRT16–HA/H4 16-inch color (Trinitron), 1280x1024, 66/72 Hz VRT19–HA/H4 19-inch color (Trinitron), 1280x1024 66/72 Hz...
Page 451: Upgrade Kit Contents
Upgrade Kit Contents Upgrade Kit Contents Your upgrade kit contains the following items: • I/O Board • Power supply • Product conversion label • System board Performing the Upgrade Static Attach an antistatic wrist strap before you begin this upgrade. As you remove modules from the system, place them on an Discharge antistatic mat.
Page 452: Completing The Upgrade
Performing the Upgrade 12. Remove the power supply. Installing Reverse the steps to install the upgrade components to the components system. Use the power supply, I/O board, and system board from the upgrade kit. The memory, TURBOchannel options, and graphics option are the same. Completing the Upgrade Do the following to complete the upgrade: 1.
Page 453: Index
Index BOOT command, 13–2 84 Fail message, 10–10 parameters, 13–2 About this document qualiﬁers, 13–2 Conventions, xvii Intended audience, xv Purpose, xv Adapter Cables TURBOchannel I/O, 1–7 routing Adding SCSI devices, 2–8 internal cables, 7–11 Additional reference materials, xviii power cables, 7–12 Alpha AXP Architecture, 1–1 Cache, 1–6 Architecture...
Page 454 Commands, console (cont’d) Console commands, 13–1 SET SCSI_A, 13–36 BOOT, 13–2 SET SCSI_B, 13–36 CONTINUE, 13–5 SET SECURE, 13–34 DEPOSIT, 13–6 SET TRIGGER, 13–39 EXAMINE, 13–10 SHOW, 13–39 HALT, 13–15 SHOW AUTO_ACTION, 13–41 HELP, 13–15 SHOW BOOTDEF_DEV, 13–41 INITIALIZE, 13–17 SHOW BOOT_OSFLAGS, 13–42 list, 13–1 SHOW BOOT_RESET, 13–42...
Page 455 Console commands (cont’d) Diagnostics (cont’d) SHOW SCSI_B, 13–53 memory, 9–11 SHOW SECURE, 13–51 error codes, 14–20 SHOW TRIGGER, 13–55 error messages, 14–35 START, 13–55 status messages, 14–34 TEST, 13–56 MIPS emulator Console LED Codes, 5–13 status messages, 14–36 Console mode NI, 9–18 entering and exiting, 9–6 error codes, 14–16...
Page 456 Enet address ROM chip, 7–5 I/O Adapter Error codes, 14–1 TURBOchannel, 1–7 84 Fail, 10–10 I/O module, 1–2, 1–3 lights, 6–7 jumpers, 7–5, 8–33 power-up, 10–2 location, 8–3 Ethernet interface, 6–3 overview, 6–2 EXAMINE command, 13–10 removal, 8–29 Expansion Indicators Memory, 1–6 front, 6–5 Informational Values, 14–28...
Page 457 LED Codes (cont’d) Monitor SCC, 5–7, 10–6, 14–5 troubleshooting, 10–14 SCSI, 5–11, 10–9, 14–6 Monitor video port, 6–10 serial ROM, 14–2 Motif Lights and switch module DECwindows, 1–7 location, 8–3 Mouse removal, 8–16 troubleshooting, 10–14 LOGIN command, 13–18 Network Mass storage shelf, 1–2 troubleshooting connections, 10–16 Memory Network interface diagnostic, 9–18...
Page 458 Power-up sequence, 10–2 system problems, 10–12 Printer/alternate console port, 6–10 Scatter/gather map, 6–3 Printer/alternate console switch, 6–10 SCC diagnostic, 9–20 Problems error codes, 14–13 troubleshooting, 5–1, 10–1 LED codes, 10–6, 14–5 status/error messages, 14–23 SCC LED Codes, 5–7 SCSI Rear bezel Conﬁguring Drives, 2–8 location, 8–3 SCSI address, selecting...
Page 459 SCSI utilities (cont’d) SHOW command (cont’d) hard disk eraser, 13–59 BOOT_OSFLAGS, 13–42 list, 13–58 BOOT_RESET, 13–42 show device, 13–59 CONFIG, 13–43 Security DEVICE, 13–45 keys, 8–6 DIAG_QUICK, 13–46 Password, 1–7, 2–3, 7–6 DIAG_SECTION, 13–46 Self test ENABLE_AUDIT, 13–47 Running continuously, 4–9 ERROR, 13–48 example, 4–10 ETHERNET, 13–48...
Page 460 System power port, 6–10 TOY/NVR chip, 7–5 System unit, 1–2 Troubleshooting, 5–1, 10–1 Systems problem symptoms, 10–11 Operating, 1–7 TURBOchannel I/O Adapter, 1–7 TURBOchannel options initializing, 9–26 module slots, 6–8, 6–10 Telephone jack, 6–7 testing, 9–24 terms Twisted pair, 1–6 Bank, 2–11 TZ30 tape drive Slot, 2–12...

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